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Options | Access | American Family |
---|---|---|
Rating/Reviews |
480 reviews
|
143 reviews
|
Options | Access | American Family |
---|---|---|
Overall Satisfaction | -- | Better than most |
Policy Offerings | -- | Better than most |
Pricing | -- | Better than most |
Local Agent | -- | Better than most |
Options | Access | American Family |
---|---|---|
Overall Satisfaction | -- | About average |
First Notice of Loss (FNOL) | -- | About average |
Claim Servicing | -- | About average |
Estimation Process | -- | About average |
Repair Process | -- | About average |
Rental Experience | -- | About average |
Settlement | -- | About average |
Region | Access | American Family |
---|---|---|
Southwest | -- |
819 pt
About average
|
North Central | -- |
820 pt
About average
|
Central | -- |
823 pt
About average
|
Northwest | -- |
826 pt
Better than most
|
Brand | Access | American Family |
---|---|---|
iOS |
--
|
6,200 reviews
|
Android |
--
|
1,081 reviews
|
Company Name | Access | American Family |
---|---|---|
A.M. Best | -- | A |
Standard & Poor's | -- | A+ |
Fitch | -- | A+ |
Moody's | -- | Aa3 |
City | Access | American Family |
---|---|---|
Chicago | -- | $75 |
Phoenix | -- | $82 |
City | Access | American Family |
---|---|---|
Chicago | -- | $75 |
Phoenix | -- | $81 |
City | Access | American Family |
---|---|---|
Chicago | -- | $75 |
Phoenix | -- | $82 |
City | Access | American Family |
---|---|---|
Chicago | -- | $75 |
Phoenix | -- | $81 |
City | Access | American Family |
---|---|---|
Chicago | -- | $101 |
Phoenix | -- | $120 |
City | Access | American Family |
---|---|---|
Chicago | -- | $70 |
Phoenix | -- | $73 |
City | Access | American Family |
---|---|---|
Chicago | -- | $75 |
Phoenix | -- | $81 |
City | Access | American Family |
---|---|---|
Chicago | -- | $72 |
Phoenix | -- | $76 |
City | Access | American Family |
---|---|---|
Chicago | -- | $89 |
Phoenix | -- | $103 |
City | Access | American Family |
---|---|---|
Chicago | -- | $79 |
Phoenix | -- | $86 |
City | Access | American Family |
---|---|---|
Chicago | -- | $82 |
Phoenix | -- | $88 |
City | Access | American Family |
---|---|---|
Chicago | -- | $72 |
Phoenix | -- | $80 |
City | Access | American Family |
---|---|---|
Chicago | -- | $68 |
Phoenix | -- | $72 |
State | Access | American Family |
---|---|---|
California |
--
|
$21/mo |
Connecticut |
--
|
$72/mo |
Florida |
--
|
$25/mo |
Massachusetts |
--
|
$96/mo |
Michigan |
--
|
$30/mo |
New Jersey |
--
|
$24/mo |
New Mexico |
--
|
$163/mo |
North Carolina |
--
|
$36/mo |
Oklahoma |
--
|
$47/mo |
Pennsylvania |
--
|
$22/mo |
Tennessee |
--
|
$25/mo |
Texas |
--
|
$21/mo |
Washington D.C. |
--
|
$66/mo |
West Virginia |
--
|
$139/mo |
Discount Type | Access | American Family |
---|---|---|
Anti-Theft Device Discount |
Varies
|
up to 25% |
Good Credit Discount |
Varies
|
-- |
Good Student Discount |
Varies
|
up to 25% |
Multiple Vehicle Discount |
Varies
|
up to 13% |
Passive Restraint Discount |
Varies
|
up to 30% |
Mature driver discount |
Varies
|
-- |
Senior Adult Discount |
--
|
up to 25% |
Military Discount |
--
|
up to 25% |
Student Away at School Discount |
--
|
up to 25% |
Multiple Policy Discount |
--
|
up to 15% |
Defensive Driver Discount |
--
|
up to 10% |
Occupation Discount |
--
|
up to 10% |
Low Mileage Discount |
--
|
up to 8% |
Preferred payment discount |
--
|
up to 5% |
Home Owner Discount |
--
|
up to 5% |
New Graduate Discount |
--
|
up to 5% |
Driving Habits Discount |
--
|
up to 5% |
Electronic Stability Control |
--
|
up to 5% |
Anti-lock Brake Discount |
--
|
up to 5% |
Paid in full discount |
--
|
up to 5% |
Provider Switch Discount |
--
|
up to 5% |
Travelink Discount |
--
|
up to 5% |
Early Quote Discount |
--
|
up to 5% |
Loyalty Discount |
--
|
up to 5% |
Sponsored Marketing Discount |
--
|
up to 5% |
Paperless documents discount |
--
|
up to 3% |
Daytime Running Lights Discount |
--
|
up to 3% |
Accident Free Discount |
--
|
up to 3% |
Good Driver Discount |
--
|
up to 2% |
teenSMART Discount |
--
|
Varies |
Accident (Merit) Rating |
--
|
Varies |
Accident Forgiveness |
--
|
Varies |
Payment Type | Access | American Family |
---|---|---|
Credit Card Payment |
|
|
Electronic Check |
|
--
|
Online Payment |
|
|
Phone Payment |
|
|
Money Transfer |
|
--
|
Debit Card Payments |
|
|
Automatic Online Payment |
--
|
|
Bank Payment/Direct Deposit |
--
|
|
Mail Payment |
--
|
|
Multi-Payment Installment Plans |
--
|
|
Mobile App Payments |
--
|
|
Features and Services | Access | American Family |
---|---|---|
24/7 service |
|
|
Online account management |
|
|
Mobile app |
|
|
Roadside assistance |
|
|
Flexible / convenient payments |
|
--
|
Policy bundling discounts |
--
|
|
Enhanced towing & substitute coverage |
--
|
|
Coverage Type | Access | American Family |
---|---|---|
Roadside Assistance |
|
|
Rental Reimbursement |
|
|
Gap Insurance |
--
|
|
Emergency Assistance Coverage |
--
|
|
Accidental Death, Dismemberment, Disability |
--
|
|
Antique or Collector Car Insurance |
--
|
|
Umbrella Policy |
--
|
|
Comprehensive Claim Forgiveness |
--
|
|
Work Loss Coverage |
--
|
|
Legal Defense Costs Coverage |
--
|
|
Emergency Lockout Coverage |
--
|
|
SR-22 Coverage |
--
|
|
Product | Access | American Family |
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Best price for the coverage.
Horrible service, had an awful experience
They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.
They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.
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February 4, 2018