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Access vs American Family Car Insurance

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Ratings

Insurify Composite Score Access
VS American Family
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Insurify Composite ScoreAmerican Family
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User Ratings
Options Access American Family
Rating/Reviews
Full Star Full Star Full Star Empty Star Empty Star
480 reviews
Full Star Full Star Full Star Empty Star Empty Star
143 reviews
U.S Auto Insurance Shopping Study (2018)
Options Access American Family
Overall Satisfaction -- Better than most
Policy Offerings -- Better than most
Pricing -- Better than most
Local Agent -- Better than most
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Access American Family
Overall Satisfaction -- About average
First Notice of Loss (FNOL) -- About average
Claim Servicing -- About average
Estimation Process -- About average
Repair Process -- About average
Rental Experience -- About average
Settlement -- About average
J.D. Power Ratings by Region (out of 1000)
Region Access American Family
Southwest --
819 pt
About average
North Central --
820 pt
About average
Central --
823 pt
About average
Northwest --
826 pt
Better than most
Mobile App Ratings
Brand Access American Family
iOS
--
Full Star Full Star Full Star Full Star Full Star
6,200 reviews
Android
--
Full Star Full Star Full Star Full Star Empty Star
1,081 reviews
Financial Ratings
Company Name Access American Family
A.M. Best -- A
Standard & Poor's -- A+
Fitch -- A+
Moody's -- Aa3

Auto Insurance Quotes

For Married Drivers

City Access American Family
Chicago -- $75
Phoenix -- $82

For Single Drivers

City Access American Family
Chicago -- $75
Phoenix -- $81

For Male Drivers

City Access American Family
Chicago -- $75
Phoenix -- $82

For Female Drivers

City Access American Family
Chicago -- $75
Phoenix -- $81

For Drivers with a Speeding Ticket

City Access American Family
Chicago -- $101
Phoenix -- $120

For Drivers with No Speeding Ticket

City Access American Family
Chicago -- $70
Phoenix -- $73

For Drivers Age Between 18-40

City Access American Family
Chicago -- $75
Phoenix -- $81

For Drivers Age Between 40-65

City Access American Family
Chicago -- $72
Phoenix -- $76

For Drivers Age of 65+

City Access American Family
Chicago -- $89
Phoenix -- $103

For Drivers with Average Credit

City Access American Family
Chicago -- $79
Phoenix -- $86

For Drivers with Fair Credit

City Access American Family
Chicago -- $82
Phoenix -- $88

For Drivers with Good Credit

City Access American Family
Chicago -- $72
Phoenix -- $80

For Drivers with Excellent Credit

City Access American Family
Chicago -- $68
Phoenix -- $72

Quotes & Discounts

State Access American Family
California
--
$21/mo
Connecticut
--
$72/mo
Florida
--
$25/mo
Massachusetts
--
$96/mo
Michigan
--
$30/mo
New Jersey
--
$24/mo
New Mexico
--
$163/mo
North Carolina
--
$36/mo
Oklahoma
--
$47/mo
Pennsylvania
--
$22/mo
Tennessee
--
$25/mo
Texas
--
$21/mo
Washington D.C.
--
$66/mo
West Virginia
--
$139/mo
Discount Type Access American Family
Anti-Theft Device Discount
Varies
up to 25%
Good Credit Discount
Varies
--
Good Student Discount
Varies
up to 25%
Multiple Vehicle Discount
Varies
up to 13%
Passive Restraint Discount
Varies
up to 30%
Mature driver discount
Varies
--
Senior Adult Discount
--
up to 25%
Military Discount
--
up to 25%
Student Away at School Discount
--
up to 25%
Multiple Policy Discount
--
up to 15%
Defensive Driver Discount
--
up to 10%
Occupation Discount
--
up to 10%
Low Mileage Discount
--
up to 8%
Preferred payment discount
--
up to 5%
Home Owner Discount
--
up to 5%
New Graduate Discount
--
up to 5%
Driving Habits Discount
--
up to 5%
Electronic Stability Control
--
up to 5%
Anti-lock Brake Discount
--
up to 5%
Paid in full discount
--
up to 5%
Provider Switch Discount
--
up to 5%
Travelink Discount
--
up to 5%
Early Quote Discount
--
up to 5%
Loyalty Discount
--
up to 5%
Sponsored Marketing Discount
--
up to 5%
Paperless documents discount
--
up to 3%
Daytime Running Lights Discount
--
up to 3%
Accident Free Discount
--
up to 3%
Good Driver Discount
--
up to 2%
teenSMART Discount
--
Varies
Accident (Merit) Rating
--
Varies
Accident Forgiveness
--
Varies
Compare Quotes

Payment Methods

Payment Type Access American Family
Credit Card Payment Complete Tick Complete Tick
Electronic Check Complete Tick
--
Online Payment Complete Tick Complete Tick
Phone Payment Complete Tick Complete Tick
Money Transfer Complete Tick
--
Debit Card Payments Complete Tick Complete Tick
Automatic Online Payment
--
Complete Tick
Bank Payment/Direct Deposit
--
Complete Tick
Mail Payment
--
Complete Tick
Multi-Payment Installment Plans
--
Complete Tick
Mobile App Payments
--
Complete Tick

Feature and Services

Features and Services Access American Family
24/7 service Complete Tick Complete Tick
Online account management Complete Tick Complete Tick
Mobile app Complete Tick Complete Tick
Roadside assistance Complete Tick Complete Tick
Flexible / convenient payments Complete Tick
--
Policy bundling discounts
--
Complete Tick
Enhanced towing & substitute coverage
--
Complete Tick

Optional Coverages

Coverage Type Access American Family
Roadside Assistance Complete Tick Complete Tick
Rental Reimbursement Complete Tick Complete Tick
Gap Insurance
--
Complete Tick
Emergency Assistance Coverage
--
Complete Tick
Accidental Death, Dismemberment, Disability
--
Complete Tick
Antique or Collector Car Insurance
--
Complete Tick
Umbrella Policy
--
Complete Tick
Comprehensive Claim Forgiveness
--
Complete Tick
Work Loss Coverage
--
Complete Tick
Legal Defense Costs Coverage
--
Complete Tick
Emergency Lockout Coverage
--
Complete Tick
SR-22 Coverage
--
Complete Tick

Insurance by State

  • Car Insurance
  • Life Insurance
  • RV Insurance
  • Umbrella Insurance
  • Motorcycle Insurance
  • Renters Insurance
  • Home / Condo Insurance
  • Access
  • American Family
  • Both

Uber and Lyft driver insurance:

  • Access
  • American Family
  • Both

Online Quoting by State

  • Access
  • American Family
  • Both

Compare Insurance Products

Product Access American Family
  ATV Insurance
--
Complete Tick
  Boat Insurance
--
Complete Tick
  Business Insurance
--
Complete Tick
  Car Insurance Complete Tick Complete Tick
  Condo Insurance
--
Complete Tick
  Farm Insurance
--
Complete Tick
  Flood Insurance
--
Complete Tick
  Health Insurance
--
Complete Tick
  Home Insurance
--
Complete Tick
  Life Insurance
--
Complete Tick
  Mobile Home Insurance
--
Complete Tick
  Motorcycle Insurance
--
Complete Tick
  RV Insurance
--
Complete Tick
  Renters Insurance
--
Complete Tick
  Snowmobile insurance
--
Complete Tick
  Travel Insurance
--
Complete Tick
  Umbrella Insurance
--
Complete Tick

Popular Comparisons

  • AAA vs Access
  • Access vs Liberty Mutual
  • Allstate vs American Family
  • American Family vs State Farm
  • American Family vs Shelter Insurance

User Reviews

  • Access Reviews
  • American Family Reviews
★ ★★ ★★
3.4
480 user reviews
5 Stars
58% Complete
58%
1 Star
36% Complete
36%
Write a Review
Most Positive Review
★ ★★ ★★
By Richard
February 4, 2018

Best price for the coverage.

Most Critical Review
★ ★★ ★★
By Stella
November 12, 2017

Horrible service, had an awful experience

★ ★★ ★★
3.2
143 user reviews
5 Stars
28% Complete
28%
4 Stars
6% Complete
6%
3 Stars
12% Complete
12%
2 Stars
4% Complete
4%
1 Star
49% Complete
49%
Write a Review
Most Positive Review
★ ★★ ★★
By Theresa
March 7, 2018

They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.

Most Critical Review
★ ★★ ★★
By dmack
July 10, 2018

They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.

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