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AAA vs MetLife Car Insurance

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Ratings

Insurify Composite Score AAA
VS MetLife
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Insurify Composite ScoreMetLife
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User Ratings
Options AAA MetLife
Rating/Reviews
Full Star Full Star Full Star Half Star Empty Star
410 reviews
Full Star Full Star Half Star Empty Star Empty Star
339 reviews
U.S Auto Insurance Shopping Study (2018)
Options AAA MetLife
Overall Satisfaction About average About average
Policy Offerings About average The rest
Pricing About average About average
Local Agent Better than most Better than most
Call Center Representative The rest The rest
Insurer Website The rest The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
Options AAA MetLife
Overall Satisfaction About average About average
First Notice of Loss (FNOL) The rest About average
Claim Servicing About average About average
Estimation Process The rest About average
Repair Process Better than most The rest
Rental Experience About average About average
Settlement About average About average
J.D. Power Ratings by Region (out of 1000)
Region AAA MetLife
California
840 pt
Better than most
--
Texas
821 pt
About average
823 pt
About average
North Central
808 pt
The rest
811 pt
The rest
Central
833 pt
Better than most
--
New England --
803 pt
The rest
Florida --
849 pt
Among the best
New York --
834 pt
Better than most
Southeast --
796 pt
The rest
Mobile App Ratings
Brand AAA MetLife
iOS
Full Star Full Star Half Star Empty Star Empty Star
737 reviews
Full Star Half Star Empty Star Empty Star Empty Star
224 reviews
Android
Full Star Full Star Full Star Full Star Half Star
24,330 reviews
Full Star Full Star Half Star Empty Star Empty Star
1,187 reviews
Financial Ratings
Company Name AAA MetLife
A.M. Best A- A+
Standard & Poor's -- AA-
Fitch -- AA-
Moody's -- Aa3

Auto Insurance Quotes

For Married Drivers

City AAA MetLife
Austin -- $81
Chicago -- $96
Phoenix -- $65
Los Angeles -- $118

For Single Drivers

City AAA MetLife
Austin -- $114
Chicago -- $133
Phoenix -- $102
Los Angeles -- $204

For Male Drivers

City AAA MetLife
Austin -- $106
Chicago -- $119
Phoenix -- $88
Los Angeles -- $193

For Female Drivers

City AAA MetLife
Austin -- $89
Chicago -- $109
Phoenix -- $78
Los Angeles -- $130

For Drivers with a Speeding Ticket

City AAA MetLife
Austin -- $150
Chicago -- $182
Phoenix -- $149
Los Angeles -- $376

For Drivers with No Speeding Ticket

City AAA MetLife
Austin -- $86
Chicago -- $100
Phoenix -- $69
Los Angeles -- $116

For Drivers Age Between 18-40

City AAA MetLife
Austin -- $122
Chicago -- $136
Phoenix -- $105
Los Angeles -- $224

For Drivers Age Between 40-65

City AAA MetLife
Austin -- $75
Chicago -- $89
Phoenix -- $61
Los Angeles -- $116

For Drivers Age of 65+

City AAA MetLife
Austin -- $90
Chicago -- $125
Phoenix -- $86
Los Angeles -- $95

For Drivers with Average Credit

City AAA MetLife
Austin -- $112
Chicago -- $130
Phoenix -- $99
Los Angeles -- $147

For Drivers with Fair Credit

City AAA MetLife
Austin -- $106
Chicago -- $114
Phoenix -- $75
Los Angeles -- $130

For Drivers with Good Credit

City AAA MetLife
Austin -- $74
Chicago -- $96
Phoenix -- $68
Los Angeles -- $126

For Drivers with Excellent Credit

City AAA MetLife
Austin -- $98
Chicago -- $117
Phoenix -- $92
Los Angeles -- $243

Quotes & Discounts

State AAA MetLife
Alabama
--
$27/mo
Arizona
--
$30/mo
Arkansas
--
$40/mo
Colorado
--
$24/mo
Connecticut
--
$36/mo
Florida $26/mo
--
Georgia $24/mo $26/mo
Idaho
--
$20/mo
Illinois $23/mo $25/mo
Indiana $367/mo $31/mo
Iowa $43/mo $22/mo
Kentucky
--
$30/mo
Maryland
--
$35/mo
Michigan $23/mo
--
Minnesota $24/mo $68/mo
Missouri
--
$30/mo
Nebraska $49/mo $42/mo
New Mexico
--
$26/mo
North Dakota $84/mo
--
Ohio
--
$27/mo
Oklahoma
--
$23/mo
Oregon
--
$26/mo
South Carolina
--
$39/mo
South Dakota
--
$24/mo
Tennessee $23/mo $19/mo
Texas
--
$28/mo
Utah
--
$22/mo
Virginia
--
$32/mo
Wisconsin $22/mo $33/mo
Wyoming
--
$22/mo
Discount Type AAA MetLife
Farm Vehicle Discount
up to 59%
--
Student Away at School Discount
up to 30%
up to 10%
teenSMART Discount
up to 24%
up to 7%
Good Driver Discount
up to 20%
up to 15%
Anti-Theft Device Discount
up to 17%
up to 10%
Good Student Discount
up to 15%
up to 15%
Multiple Vehicle Discount
up to 13%
Varies
Multiple Policy Discount
up to 12%
up to 10%
Advance shopper discount
Varies
--
New Car Discount
up to 10%
--
Good Credit Discount
up to 10%
--
Paid in full discount
up to 8%
--
Loyalty Discount
up to 5%
Varies
Organization Discount
up to 5%
up to 10%
Current insurance discount
up to 5%
--
Original Owner Discount
Varies
--
Low Mileage Discount
Varies
--
Affinity group discount
Varies
--
Home Owner Discount
Varies
--
Driving training discount
Varies
--
Passive Restraint Discount
--
up to 40%
Claims Free Renewal Discount
--
up to 20%
Defensive Driver Discount
--
up to 7%
Anti-lock Brake Discount
--
up to 5%
Deductible discount
--
Varies
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Payment Methods

Payment Type AAA MetLife
Automatic Online Payment Complete Tick Complete Tick
Online Payment Complete Tick Complete Tick
Credit Card Payment Complete Tick Complete Tick
Debit Card Payments Complete Tick Complete Tick
Electronic Check Complete Tick
--
Phone Payment
--
Complete Tick
Mail Payment
--
Complete Tick
Multi-Payment Installment Plans
--
Complete Tick
Payroll Deduction
--
Complete Tick

Feature and Services

Features and Services AAA MetLife
Roadside assistance Complete Tick Complete Tick
Mobile app Complete Tick Complete Tick
Online account management Complete Tick Complete Tick
24/7 service Complete Tick Complete Tick
Enhanced towing & substitute coverage Complete Tick
--
Policy bundling discounts Complete Tick Complete Tick
Flexible / convenient payments
--
Complete Tick

Optional Coverages

Coverage Type AAA MetLife
Mechanical Breakdown Insurance Complete Tick
--
Roadside Assistance Complete Tick Complete Tick
Accident Forgiveness Complete Tick
--
Pet Coverage Complete Tick
--
Rental Reimbursement Complete Tick Complete Tick
New Car Replacement Coverage Complete Tick Complete Tick
Gap Insurance Complete Tick Complete Tick
Accidental Death, Dismemberment, Disability Complete Tick
--
Umbrella Policy Complete Tick
--
First Aid Reimbursement Complete Tick
--
Emergency Assistance Coverage Complete Tick
--
Electronic Key & Lock Replacement Complete Tick
--
Emergency Lockout Coverage Complete Tick
--
Glass Coverage Complete Tick Complete Tick
Preferred Repair Services Complete Tick
--
Legal Defense Costs Coverage
--
Complete Tick
Original Equipment Manufacturer Coverage
--
Complete Tick

Insurance by State

  • Car Insurance
  • RV Insurance
  • Umbrella Insurance
  • Life Insurance
  • Motorcycle Insurance
  • Renters Insurance
  • Home / Condo Insurance
  • AAA
  • MetLife
  • Both

Uber and Lyft driver insurance:

  • AAA
  • MetLife
  • Both

Compare Insurance Products

Product AAA MetLife
  Accident Insurance
--
Complete Tick
  Boat Insurance
--
Complete Tick
  Cancer Insurance
--
Complete Tick
  Car Insurance Complete Tick Complete Tick
  Condo Insurance
--
Complete Tick
  Critical Illness Insurance
--
Complete Tick
  Dental Insurance
--
Complete Tick
  Disability Insurance
--
Complete Tick
  Dwelling Fire Insurance
--
Complete Tick
  Home Insurance Complete Tick Complete Tick
  Hospital Indemnity Insurance
--
Complete Tick
  Life Insurance Complete Tick Complete Tick
  RV Insurance
--
Complete Tick
  Renters Insurance
--
Complete Tick
  Small Business Insurance
--
Complete Tick
  Vision Insurance
--
Complete Tick

Popular Comparisons

  • AAA vs Ameriprise
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  • AAA vs Mercury
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  • MetLife vs Progressive

User Reviews

  • AAA Reviews
  • MetLife Reviews
★ ★★ ★★
3.8
410 user reviews
5 Stars
44% Complete
44%
4 Stars
20% Complete
20%
3 Stars
14% Complete
14%
2 Stars
6% Complete
6%
1 Star
13% Complete
13%
Write a Review
Most Positive Review
★ ★★ ★★
By Danielle
February 21, 2018

Their customer service, things they offer, and their quality of service is all around amazing.

Most Critical Review
★ ★★ ★★
By Melanie
July 15, 2018

Terrible insurance service. Constantly canceling policy for no reason and it takes a long time to get it back despite consistent monthly payments.

★ ★★ ★★
2.4
339 user reviews
5 Stars
19% Complete
19%
4 Stars
6% Complete
6%
3 Stars
6% Complete
6%
2 Stars
4% Complete
4%
1 Star
65% Complete
65%
Write a Review
Most Positive Review
Excellent Service and Great Savings!
★ ★★ ★★
By Insurify User
October 16, 2014

I cannot say enough about how happy I am with your service. My agent was superb and got me a one year policy at a fixed low price so I no longer have to watch for payment increases that always happened with the other companies I have used in the past. I know I have a true advocate who's efforts are on MY behalf! I am a customer for life and always recommend you to friends and aquanitences.

Most Critical Review
I have no confidence in MetLife
★ ★★ ★★
By Insurify User
April 13, 2015

MetLife provides a great value if you measure a company only by their premiums. Unfortunately, after setting up a home, auto, and umbrella policy with them, they failed to START my home and auto policy. My umbrella policy, however, went through. A month after I started my policies, I received a notice saying that my umbrella policy was being cancelled since I didn't have home or auto through them. Fortunately I had not yet cancelled my existing insurance since I was waiting for ID cards from MetLife which never arrived, otherwise I would have ended up being uninsured during this time. I called MetLife to discuss the situation. My call was answered quickly by a friendly representative. She could see that these policies existed, but she couldn't determine anything beyond that. She offered to transfer me to sales where I could then set up another policy. I refused her offer as 1) I went through an excellent agent at Answer and I wanted him to get credit for the policy, and 2) I felt that any additional time spent with MetLife was a waste. If they can't figure out how to start a policy, I have absolutely zero faith in them to be able to pay me in the event of a claim. Unfortunately, my employer uses MetLife for dental insurance. They have a tendency to deny claims, and I've encountered that first hand. I complained about this to my dentist once, and I learned that this is par for the course. At the end of the day, I believe I dodged a bullet. If a company can't determine whether or not you have a policy with them when , why should I expect them to be able to pay out if the need arises? Stay away from the train wreck that is MetLife.

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