American Family Car Insurance
American Family Car Insurance Information
| Insurify Composite Score | 89 | Number of discounts | 30 | Number of reviews | 110 | User Rating | 3.5 | A.M. Best | A+ | Standard & Poor’s | A+ |
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Discounts
The largest discounts from American Family are: Passive Restraint Discount, Anti-Theft Device Discount, Military Discount
| Discount Type | Discount % |
|---|---|
| Passive Restraint Discount | up to 30% |
| Anti-Theft Device Discount | up to 25% |
| Military Discount | up to 25% |
| Student Away at School Discount | up to 25% |
| Senior Adult Discount | up to 25% |
| Good Student Discount | up to 25% |
| Multiple Policy Discount | up to 15% |
| Multiple Vehicle Discount | up to 13% |
| Defensive Driver Discount | up to 10% |
| Occupation Discount | up to 10% |
| Low Mileage Discount | up to 8% |
| New Graduate Discount | up to 5% |
| Home Owner Discount | up to 5% |
| Sponsored Marketing Discount | up to 5% |
| Electronic Stability Control | up to 5% |
| Anti-lock Brake Discount | up to 5% |
| Driving Habits Discount | up to 5% |
| Loyalty Discount | up to 5% |
| Early Quote Discount | up to 5% |
| Travelink Discount | up to 5% |
| Provider Switch Discount | up to 5% |
| Preferred payment discount | up to 5% |
| Paid in full discount | up to 5% |
| Paperless documents discount | up to 3% |
| Accident Free Discount | up to 3% |
| Daytime Running Lights Discount | up to 3% |
| Good Driver Discount | up to 2% |
| Accident (Merit) Rating | Varies |
| Accident Forgiveness | Varies |
| TeenSmart Discount | Varies |
Payment Methods
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Online Payment
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Automatic Online Payment
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Phone Payment
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Bank Payment/Direct Deposit
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Mail Payment
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Credit Card Payment
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Debit Card Payments
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Multi-Payment Installment Plans
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Mobile App Payments
Features and Services
American Family has been offering its customers exceptional service for over 80 years. Their insurance agents are available for customer support 24 hours a day, 7 days a week, 365 days a year online, over the phone, or in person. American Family offers additional coverages such as auto rental reimbursement which lends you a rental car while yours is in the shop, roadside assistance, and auto lease/loan protection which covers gap insurance if your car is totaled.
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Online account management
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Mobile app
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Policy bundling discounts
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24/7 service
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Roadside assistance
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Enhanced towing & substitute coverage
Car Insurance Coverage
Optional Coverage
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Roadside Assistance
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Rental Reimbursement
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Gap Insurance
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Emergency Assistance Coverage
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Accidental Death, Dismemberment, Disability
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Antique or Collector Car Insurance
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Umbrella Policy
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Comprehensive Claim Forgiveness
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Work Loss Coverage
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Legal Defense Costs Coverage
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Emergency Lockout Coverage
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SR-22 Coverage
American Family Insurance by State
American Family provides Uber and Lyft driver insurance in the following states:
Online Quoting by State
American Family Insurance Products
Home Insurance
Life Insurance
Car Insurance
Compare American Family to other top companies
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Company History
CONNECT, powered by American Family Insurance is an online offering from a subsidiary of American Family Insurance. With over 90-years of experience, American Family is a leading insurer based in Wisconsin which holds a A.M. Best financial strength rating of “A” (Excellent). With CONNECT, powered by American Family Insurance, you can feel confident you’re selecting the right coverage on your own terms:
• Simple, easy and straightforward auto coverage
• 24/7 claims assistance
• Online and mobile access to your policy
• Flexible billing options
• Discounts for going paperless
American Family Reviews
Most Positive Review
They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.
Most Critical Review
July 10, 2018
They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.
March 7, 2018