American Family Car Insurance
Discounts
The largest discounts from American Family are: Passive Restraint Discount, Early Quote Discount, Loyalty Discount
| Discount Type | Discount % |
|---|---|
| Passive Restraint Discount | up to 30% |
| Early Quote Discount | up to 10% |
| Loyalty Discount | up to 10% |
| Defensive Driver Discount | up to 10% |
| Good Driver Discount | up to 10% |
| Accident Free Discount | up to 5% |
| TeenSmart Discount | Varies |
| Preferred payment discount | Varies |
| Multiple Policy Discount | Varies |
| Paid in full discount | Varies |
| Paperless documents discount | Varies |
| Family Discount | Varies |
| Driving training discount | Varies |
| Prepay Discount | Varies |
| E-billing Discount | Varies |
| Low Mileage Discount | Varies |
| Organization Discount | Varies |
| Student Away at School Discount | Varies |
| Provider Switch Discount | Varies |
| Multiple Vehicle Discount | Varies |
| Good Student Discount | Varies |
| Youth Driving Discount | Varies |
Payment Methods
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Online Payment
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Automatic Online Payments
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Phone Payment -IVR
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Bank Payment/Direct Deposit
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Mail Payment
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Electronic Check
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Credit Card Payment
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Debit Card Payments
Features and Services
American Family has been offering its customers exceptional service for over 80 years. Their insurance agents are available for customer support 24 hours a day, 7 days a week, 365 days a year online, over the phone, or in person. American Family offers additional coverages such as auto rental reimbursement which lends you a rental car while yours is in the shop, roadside assistance, and auto lease/loan protection which covers gap insurance if your car is totaled.
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Online account management
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Mobile app
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Policy bundling discounts
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24/7 service
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Roadside assistance
Car Insurance Coverage
Optional Coverage
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Road Side Assistance
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Rental Reimbursment
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Gap Insurance
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Emergency Assistance Coverage
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Accidental Death, Dismemberment, Disability
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Antique or Collector Car Insurance
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Umbrella Policy
American Family Insurance by State
American Family provides Uber and Lyft driver insurance in the following states:
Online Quoting by State
American Family Insurance Products
Home Insurance
Life Insurance
Car Insurance
Compare American Family to other top companies
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Company History
Headquartered in Madison, WI, American Family was founded in 1927. Their goal is to give their "customer's peace of mind by making their insurance experience easy and convenient." They specializes in auto, home, life, umbrella, business, health, and farm & ranch insurance, as well as retirement products, and operate in 19 states.
American Family Reviews
Most Positive Review
They have been honest, personable,and easy to communicate with. Their rates are reasonable and automatic payments are a nice way to pay. I only am planning to switch because the location I'm moving to isn't covered by American Family.
Most Critical Review
July 10, 2018
They base adjuster salaries on steering. In the adjuster performance reviews they have a required goal on steering vehicles to CRP shops and if the vehicles aren't repaired at the AmFam shop the adjuster will received a poor performance rating which ties directly to salary and promotional opportunities. Some adjusters will hang up on customers who are reporting a loss if they don't select a CRP as they don't want their performance rating impacted.
March 7, 2018