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American Family - Car Insurance
3.4
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Click here for our full review of American Family car insurance quotes, discounts, and coverages.
As we work together to slow the spread of COVID-19, state insurance commissions and insurance providers are constantly changing regulations and practices surrounding monthly payments, claim payouts, and more. To stay up to date with the latest on auto insurance reimbursements in your area, be sure to check with your state’s insurance commission and your current auto insurance provider.
If your driving habits have changed due to COVID-19, find a new, cheaper, ready-to-buy auto insurance policy on Insurify by comparing dozens of quotes at once.
Ratings
U.S Auto Insurance Shopping Study (2018) ℹ
| Options | Results |
|---|---|
| Local Agent | Better than most |
| Overall Satisfaction | Better than most |
| Policy Offerings | Better than most |
| Pricing | Better than most |
U.S Auto Insurance Claims Satisfaction Study (2018) ℹ
| Options | Results |
|---|---|
| Claim Servicing | About average |
| Estimation Process | About average |
| First Notice of Loss (FNOL) | About average |
| Overall Satisfaction | About average |
| Rental Experience | About average |
| Repair Process | About average |
| Settlement | About average |
J.D. Power Ratings by Region (out of 1000) ℹ
| Region | Ratings | State Average |
|---|---|---|
| Central | 823 | About average |
| North Central | 820 | About average |
| Northwest | 826 | Better than most |
| Southwest | 819 | About average |
American Family Ratings ℹ
| Brand | Ratings | User reviews |
|---|---|---|
| Mobile App (iOS) | 4.7 | 6,200 |
| Mobile App (Android) | 4.1 | 1,081 |
| Insurify | 3.4 | 138 |
 |  TrustScore 3 | 5 |
J.D. Power Ratings by Region (out of 1000)
| Company Name | Ratings |
|---|---|
| A.M. Best | A |
| Standard & Poor's | A+ |
| Fitch | A+ |
| Moody's | Aa3 |
Discounts
The largest discounts from American Family are: Passive Restraint Discount, Good Student Discount, Student Away at School Discount
Loading Chart
| Discount Type | Discount % |
|---|---|
| Passive Restraint Discount | up to 30% |
| Good Student Discount | up to 25% |
| Student Away at School Discount | up to 25% |
| Anti-Theft Device Discount | up to 25% |
| Military Discount | up to 25% |
| Senior Adult Discount | up to 25% |
| Multiple Policy Discount | up to 15% |
| Multiple Vehicle Discount | up to 13% |
| Defensive Driver Discount | up to 10% |
| Occupation Discount | up to 10% |
| Low Mileage Discount | up to 8% |
| Loyalty Discount | up to 5% |
| Early Quote Discount | up to 5% |
| Provider Switch Discount | up to 5% |
| Preferred payment discount | up to 5% |
| Paid in full discount | up to 5% |
| Anti-lock Brake Discount | up to 5% |
| Electronic Stability Control | up to 5% |
| New Graduate Discount | up to 5% |
| Home Owner Discount | up to 5% |
| Travelink Discount | up to 5% |
| Sponsored Marketing Discount | up to 5% |
| Driving Habits Discount | up to 5% |
| Accident Free Discount | up to 3% |
| Paperless documents discount | up to 3% |
| Daytime Running Lights Discount | up to 3% |
| Defensive Driver Discount | Varies |
| Accident Forgiveness | Varies |
| Anti-Theft Device Discount | Varies |
| teenSMART Discount | Varies |
Payment methods
Automatic Online Payment
- Bank Payment/Direct Deposit
- Credit Card Payment
- Debit Card Payments
- Mail Payment
- Mobile App Payments
- Multi-Payment Installment Plans
- Online Payment
- Phone Payment
Features and Services
American Family is available for customer support 24 hours a day, 7 days a week, 365 days a year. Policyholders can contact representatives online, over the phone, or in person.
In addition to its core insurance products, American Family offers additional coverage options such as auto rental reimbursement, which lends you a rental car while yours is in the shop; emergency roadside service; and auto lease/loan protection which covers gap insurance if your car is totaled.
The MyAmFam mobile app allows insurance customers to access roadside assistance, check payment status, and more.
24/7 service
Mobile app
Roadside assistance
Online account management
Enhanced towing & substitute coverage
Policy bundling discounts
Car Insurance Coverage
Not seeing the state you're looking for? See all states here.
Optional Coverage
- Roadside Assistance
- Rental Reimbursement
- Gap Insurance
- Emergency Assistance Coverage
- Accidental Death, Dismemberment, Disability
- Antique or Collector Car Insurance
- Umbrella Policy
- Comprehensive Claim Forgiveness
- Work Loss Coverage
- Legal Defense Costs Coverage
- Emergency Lockout Coverage
- SR-22 Coverage
American Family Insurance by State
American Family provides Uber and Lyft driver insurance in the following states:
American Family Insurance Products
Home Insurance
Life Insurance
Car Insurance
American Family offers a variety of auto insurance policy coverage options, so you can customize your own policy to suit your needs.
Coverages that may come standard on an American Family policy include:
- Bodily injury and property damage liability: Covers medical expenses and legal fees when you’re found at fault for an accident.
- Medical payments or personal injury protection (PIP): Pays for your and your passengers’ medical care after an accident. This coverage also applies if you’re hit by a car while walking or riding a bike.
- Uninsured/underinsured bodily injury and property damage: Pays for your medical bills, lost income, and damages after an accident if the at-fault driver has little or no liability insurance.
- Collision coverage: Pays to repair or replace your vehicle after a collision with another object, or if it rolls over.
- Comprehensive coverage: Pays to repair or replace your vehicle if it’s stolen or damaged by fire, wind, hail, flood, vandalism, hitting an animal, etc.
Auto insurance coverages available as add-ons include:
- Gap coverage
- Rental reimbursement coverage
- Accidental death and dismemberment
- Emergency road service
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FAQs - American Family Car Insurance
How does Insurify work?
Insurify lets you freely compare accurate car insurance quotes and discounts from top national and regional insurance companies in a matter of minutes. You can choose between coverage levels and adjust deductibles to ensure you're not just getting the cheapest policy, but the most appropriate one, too. Users save an average of $489 a year when they buy a new insurance policy through Insurify.
How does Insurify find me the cheapest car insurance quotes?
Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.
How is Insurify different from other insurance quote comparison sites?
Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.
Compare American Family to GEICO
American Family vs GEICOCompare related companies
Company History
With over 90 years of experience and comfortable placement on the Fortune 500, American Family Insurance is a leading insurance provider based in Wisconsin. Its network of insurance companies specialize in vehicle insurance, personal and business insurance (including homeowners insurance), and even added protections like life insurance, health insurance, and identity theft protection.
Car insurance policies are available in Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
American Family holds an A.M. Best financial strength rating of “A” (Excellent). Its customer satisfaction ratings from JD Power amount to 3/5 for overall claims satisfaction.
Contact Information
Headquarters address: 6000 American Parkway Madison, WI 53783
Phone number: (800) 692-6326
Website: www.amfam.com
American Family Reviews
3.4
138 Reviews
5 Stars
37 %
4 Stars
12 %
3 Stars
23 %
2 Stars
9 %
1 Star
19 %
Most Positive Review
By Theresa
Most Critical Review
By dmack
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American Family Car Insurance Information
| Insurify Composite Score | 89 |
| Number of discounts | 30 |
| Number of reviews | 138 |
| User Rating | 3.4 |
| A.M. Best | A |
| Standard & Poor's | A+ |
