As we work together to slow the spread of COVID-19, state insurance commissions and insurance providers are constantly changing regulations and practices surrounding monthly payments, claim payouts, and more. To stay up to date with the latest on auto insurance reimbursements in your area, be sure to check with your state’s insurance commission and your current auto insurance provider.
If your driving habits have changed due to COVID-19, find a new, cheaper, ready-to-buy auto insurance policy on Insurify by comparing dozens of quotes at once.
|Local Agent||Better than most|
|Overall Satisfaction||Better than most|
|Policy Offerings||Better than most|
|Pricing||Better than most|
|Claim Servicing||About average|
|Estimation Process||About average|
|First Notice of Loss (FNOL)||About average|
|Overall Satisfaction||About average|
|Rental Experience||About average|
|Repair Process||About average|
|North Central||820||About average|
|Northwest||826||Better than most|
|Mobile App (iOS)|
|Mobile App (Android)|
|Standard & Poor's||A+|
The largest discounts from American Family are: Passive Restraint Discount, Good Student Discount, Student Away at School Discount
|Discount Type||Discount %|
|Passive Restraint Discount||up to 30%|
|Good Student Discount||up to 25%|
|Student Away at School Discount||up to 25%|
|Anti-Theft Device Discount||up to 25%|
|Military Discount||up to 25%|
|Senior Adult Discount||up to 25%|
|Multiple Policy Discount||up to 15%|
|Multiple Vehicle Discount||up to 13%|
|Defensive Driver Discount||up to 10%|
|Occupation Discount||up to 10%|
|Low Mileage Discount||up to 8%|
|Loyalty Discount||up to 5%|
|Early Quote Discount||up to 5%|
|Provider Switch Discount||up to 5%|
|Preferred payment discount||up to 5%|
|Paid in full discount||up to 5%|
|Anti-lock Brake Discount||up to 5%|
|Electronic Stability Control||up to 5%|
|New Graduate Discount||up to 5%|
|Home Owner Discount||up to 5%|
|Travelink Discount||up to 5%|
|Sponsored Marketing Discount||up to 5%|
|Driving Habits Discount||up to 5%|
|Accident Free Discount||up to 3%|
|Paperless documents discount||up to 3%|
|Daytime Running Lights Discount||up to 3%|
|Defensive Driver Discount||Varies|
|Anti-Theft Device Discount||Varies|
American Family is available for customer support 24 hours a day, 7 days a week, 365 days a year. Policyholders can contact representatives online, over the phone, or in person.
In addition to its core insurance products, American Family offers additional coverage options such as auto rental reimbursement, which lends you a rental car while yours is in the shop; emergency roadside service; and auto lease/loan protection which covers gap insurance if your car is totaled.
The MyAmFam mobile app allows insurance customers to access roadside assistance, check payment status, and more.
American Family offers a variety of auto insurance policy coverage options, so you can customize your own policy to suit your needs.
Coverages that may come standard on an American Family policy include:
Auto insurance coverages available as add-ons include:
With over 90 years of experience and comfortable placement on the Fortune 500, American Family Insurance is a leading insurance provider based in Wisconsin. Its network of insurance companies specialize in vehicle insurance, personal and business insurance (including homeowners insurance), and even added protections like life insurance, health insurance, and identity theft protection.
Car insurance policies are available in Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
American Family holds an A.M. Best financial strength rating of “A” (Excellent). Its customer satisfaction ratings from JD Power amount to 3/5 for overall claims satisfaction.
6000 American Parkway Madison, WI 53783
|Insurify Composite Score||89|
|Number of discounts||30|
|Number of reviews||138|
|Standard & Poor's||A+|