As we work together to slow the spread of COVID-19, state insurance commissions and insurance providers are constantly changing regulations and practices surrounding monthly payments, claim payouts, and more. To stay up to date with the latest on auto insurance reimbursements in your area, be sure to check with your state’s insurance commission and your current auto insurance provider.

If your driving habits have changed due to COVID-19, find a new, cheaper, ready-to-buy auto insurance policy on Insurify by comparing dozens of quotes at once.

COVID-19 Update [May 8, 2:39 PM]
Grange’s personal auto policyholders will receive a 25 percent payback for the months of April and May. The company is also offering a grace period to pay premiums for policyholders who are experiencing financial difficulty due to COVID-19. 

Now more than ever, you shouldn’t be overpaying for car insurance. Make sure you’re getting the best deal for the lowest price by comparing car insurance on Insurify.

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Grange Insurance is a mutual insurance company, meaning that its policyholders jointly own the company. Grange provides auto insurance, life insurance, homeowners insurance, and even business insurance.

Who Benefits Most and Least from Grange Insurance?

Best For…

  •  People who prefer working with a local insurance agent
  •  Customers who want to get lots of different types of insurance from one company
  • Small business owners and solopreneurs who need commercial or business liability coverage

Not the Best For…

  •  Customers who live outside the 13 states serviced by Grange Insurance
  • Drivers looking for the best rates in the industry

Grange Insurance: Ease of Doing Business

In 1999 Grange unveiled a new concept: Ease of Doing Business, which is used to “describe Grange’s hassle-free approach to insurance.” The company focuses on providing support and service for its policyholders, which does result in slightly higher premiums.

Grange has good customer service ratings compared to its peers. While the company doesn’t have bad customer service, it doesn’t provide exceptional service, either. Most customer complaints focus on customer service issues and a tendency for rates to creep upwards (or sprint upwards) over time. Older reviews are generally far more positive about customer service, so it looks like the company’s service may have slipped over the last year or two.

Quality of service can also vary quite a bit depending on which independent agent you work with. Look up your local office with a search like “Grange Insurance Ohio” to see what other customers have to say about its service.

Grange Car Insurance Ratings

J.D. Power Ratings by Region (out of 1,000)

RegionRatingsState Average
North Central816The rest

Grange Car Insurance Quotes and Discounts

You might think shopping for insurance means buying the cheapest option you can find, but if you’re not checking for discounts, you might not be saving as much as you think. Pick a policy with lots of available discounts, and a seemingly costly premium could end up being the best deal of the bunch.

Make sure you use Insurify when shopping for your car insurance policy—it makes sure you’re aware of any discounts for which you’re eligible and lets you compare quotes between several insurance companies!

Auto Insurance Quotes Comparison: Grange vs. Progressive, GEICO

To see how Grange’s rates stacked up with those from its competitors, Insurify’s data team compared Grange’s car insurance quotes to those of its competitors.

Below are the average quotes for drivers under 40 in Kentucky:

Insurance companyQuote

These are the average quotes for drivers with speeding tickets from Grange, GEICO, and Progressive:

Insurance companyQuote

And these are the average quotes for Kentucky drivers with an at-fault accident record on their record:

Insurance companyQuote

You never know which insurance company could give you the best deal for the best price! This is why you should always compare car insurance quotes online by using comparison websites like Insurify.

Drivers Can SAVE with these Discounts from Grange

Grange offers discounts to drivers who have an electric or hybrid vehicle or vehicles with passive restraint, drivers with clean driving records, drivers who have taken a defensive driving course, or those who are good students. You can also get a discount if you pre-pay for your policy, or if you hold multiple Grange insurance policies.

States Where Grange Car Insurance is Offered

Grange auto insurance is available in 13 states.

If you live in one of the below states, Grange might be a good choice for you:

  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Michigan
  • Minnesota
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • Wisconsin

Insurance minimums and coverage vary in every state, so you should look up the details for Grange policies offered in yours.

Click below to find the cheapest and best car insurance companies offering policies in your home state:

Grange Auto Insurance Coverages

Grange offers policyholders the following types of insurance as part of its “standard” car insurance coverage.

Liability coverage
Grange offers customers both property damage and bodily injury liability, which are mandatory in most states. These cover you if you’re at fault in a car accident and need to pay for medical bills and property damage sustained by the other driver. For example, if you were at fault in a car accident with another car, Grange would pay for the damages to that other car. If you were to crash into someone’s fence or mailbox, Grange would pay for that, too.

Comprehensive and collision coverage
These types of car insurance coverage pay for damage to your vehicle, whether the damage is your fault or someone else’s. Collision coverage pays for damage that occurs when your vehicle hits something else (be it another car or something like a tree). Comprehensive coverage is for any type of covered damage that’s not the result of a collision: for example, if your vehicle is stolen or vandalized.

Uninsured and underinsured motorist coverage
What happens if you’re in an accident that’s someone else’s fault, but that person doesn’t have enough insurance coverage to pay for your vehicle repairs or medical expenses? In that case, Grange’s uninsured or underinsured motorist coverage can help. If you’re hit by someone who has no insurance coverage or are the victim of a hit-and-run, uninsured motorist coverage would apply. Underinsured motorist coverage, not surprisingly, is for accidents where the at-fault driver has some insurance coverage, but not enough to pay for all the expenses. Some states require this coverage on your auto insurance policy, while others consider it optional.

Medical Payments coverage
If you’re involved in an accident, Grange’s medical payments coverage will help pay your medical expenses, legal fees, and any emotional distress the accident caused you. Medical payments coverage is not intended as a replacement for health insurance, but it can complement your existing health insurance coverage. For one thing, your health insurance will help with your medical costs from an accident but it won’t do a thing for your passengers, whereas your medical payments coverage extends to everyone in your vehicle.

Personal Injury Protection coverage
Grange offers Personal Injury Protection (PIP) coverage as your state requires. If you’re a resident of a no-fault accident state, you’re required to have either medical payments coverage or PIP coverage. PIP covers your medical payments in the long-term aftermath of your accident, not just the immediate aftermath. This means if you or your family members sustained injuries that require regular hospital visits and rehabilitation, PIP will cover those costs. PIP tends to cover more expenses than medical payments coverage does, but unlike medical payments coverage, you’ll have a deductible to meet. Check to make sure you’re comfortable with the level of PIP coverage before purchasing your insurance policy.

The following are optional coverages that are available as add-ons to a standard Grange car insurance policy:

Roadside Assistance
Grange provides you with 24-hour roadside assistance if you’re stranded on the road because you ran out of fuel, locked your keys in the car, need your tire changed, need your battery revived, or need your vehicle towed to another place. Call 1 (866) 767-0150 or place a request using the mobile app for 24/7 assistance, assuming you’ve purchased this coverage option.

Rental car reimbursement
Grange will reimburse you for the cost of renting a car if you’re in an accident and your vehicle is undergoing repairs. But of course, it will only cover the costs if your policy covered the original accident.

Gap coverage
When you buy a new vehicle, its value drops as soon as you drive it off the dealership lot. That means you could end up owing more on your car loan than the car is actually worth…and if you total the car in an accident under those circumstances, you may end up owing the lender more than you get back from your auto insurance company. That’s where gap coverage can come in handy. If your vehicle is totaled, gap coverage pays you the difference between how much your car is worth and how much you owe on the lease or loan.

Read more about these common components of your car insurance coverage here. 

Other Special Auto Coverages Offered by Grange Insurance

Full Glass Repair
If your windows or windshield are damaged, but not so severely that they need to be wholly replaced, glass repair coverage will take care of those costs—generally at a lower deductible than a standard comprehensive/collision claim.

Identity Theft
During a car break-in, a thief could get ahold of personal information that would let him steal your identity. In that situation, Grange’s identity theft coverage will help you by linking you up with a CyberScout fraud specialist.

Other specialized coverage
Grange offers quite a few types of specialized auto insurance add-ons. For example:

  • Pet injury coverage. If you’re in an accident while your pet is in the car, and your pet is injured during as a result, the pet injury coverage will help pay the resulting veterinary bills.
  • Mobile device. Covers the cost related to damage to your phone or tablet if the damage happens as part of an event covered by your auto insurance policy.
  • Original equipment manufacturer coverage. With this coverage, mechanics will only use parts from the vehicle’s manufacturer rather than substitutions from other manufacturers.

Read more about commonly added special auto insurance coverages here. 

Other Insurance Products Offered by Grange Insurance

Home Insurance
Dwelling protection, personal possession protection, liability coverage, and loss of use coverage are standard inclusions for homeowners insurance policies provided by Grange. You can also tack on coverage for underground service line repairs, water backup coverage, equipment breakdown, and identity theft insurance.

Renters Insurance
If you rent rather than own your home, Grange can provide renters insurance that includes personal property coverage, liability coverage, loss of use coverage, and medical payments coverage. You can add optional coverage that includes underground service line repairs, cyber protection coverage (helps with restoring lost information after a cyber attack), high-value personal property coverage, and sewer/septic backup coverage.

Life Insurance
Grange offers term life insurance, whole life insurance, and universal life insurance. That last option is a permanent policy, like whole life, but lets you tap into the policy’s cash value for financial crises that happen in your lifetime.

Motorcycle Insurance
Grange’s motorcycle insurance coverage is quite similar to its auto insurance plans. Standard coverage includes collision, comprehensive, liability, and medical expense coverage. Uninsured/underinsured motorist coverage and 24/7 roadside assistance are offered as add-ons.

Business Insurance
If you own a small business, even if it’s just a side business you’re running out of your home, business insurance may be a good idea. Business insurance protects you in case some disaster occurs to your business or business property, or you or your employees do something that gets you sued. For example, if you hire someone to make deliveries for you and that person is in an accident while making deliveries, you’d need commercial auto coverage to help cover the costs and may need business liability insurance if the accident results in damage to people or property. Grange business insurance includes an audit and risk assessment to help identify the level of coverage you’d need.

Umbrella Insurance
If you have substantial assets, the liability coverage levels provided by standard car insurance and other policies might not be enough to protect you. That’s where umbrella coverage can help. An umbrella insurance policy complements basic policies such as auto and home insurance. The umbrella coverage picks up where the basic policy’s liability coverage lets off, and can also protect against things not covered by the base policy.

How Can I Buy Auto Insurance from Grange?

You can purchase Grange’s car insurance by calling a Grange agent at a local insurance agency; there’s a search tool here

Speaking with an independent agent is the only way to get a quote for Grange’s insurance policies (though once you have a policy, you’ll be able to manage it using the website and mobile app).

Remember to compare quotes before you make a decision by using a website like Insurify, which lets you compare up to 20 quotes at a time!

How Can I Pay for My Grange Car Insurance Policy?

Grange accepts almost all methods of payment, including paying online, by phone, or through the mail. If you pay your premium in full, you can avoid installment fees.

Credit card or bank account
You can log in to your Grange account and pay with your credit card or your checking or savings account. Alternatively, Grange allows you to skip the login and make a one-time payment if you provide your account or policy number, PIN, email address, and state.

Through your bank
You can sign up for online payments through your bank by using your Grange account number. To get set up, you’ll also need your bill amount and due date. Use the following payment processing address:

GA, KY, OH, IN, PA, SC, TN, and VA customers:

Grange Insurance Companies
P.O. Box 740604
Cincinnati, OH 45274-0604

IL and MI customers:

Grange Insurance Companies
P.O. Box 88017
Chicago, IL 60680-1017

Once you’ve completed the setup process, you can easily make future payments through your bank’s bill pay system.

Automatic payment
You can set up automatic monthly payments from your checking or savings account; your account must be current to enroll. Log into your Grange account online or call 1 (800) 425-1100 to get started.

By phone

Call 1 (800) 425-1100 to pay for your Grange policy over the phone. You’ll need your billing account number and PIN to proceed. If you don’t have your PIN, press 0 to speak with a person.

By mail
You can send a check or money order to the Grange Insurance mailing address that matches your state:

GA, KY, OH, IN, PA, SC, TN, and VA customers:

Grange Insurance Companies
P.O. Box 740604
Cincinnati, OH 45274-0604

IL and MI customers:

Grange Insurance Companies
P.O. Box 88017
Chicago, IL 60680-1017

How Often Will Grange Increase My Premiums?

If you get into an accident…
Even safe drivers can get into unfortunate situations, and most of the time, getting a ticket or a violation on your record will lead to premium increases. In fact, your auto insurance rates will most probably increase even if you weren’t at fault in the accident.

If you’re a loyal customer…
Many Grange policyholders complained of price hikes even though they had maintained clean driving records. It’s wise to compare rates with other insurance providers every time your policy is up for renewal, even if your rates with your existing insurer don’t change.

If you file a claim…
The number of claims you file will also impact your Grange premiums. If you file a claim, even for an accident where you weren’t at fault, your Grange rate will probably increase.

How Does Grange’s Claims Process Work?

You can file a claim online by logging into your Grange account online and following the prompts. 

You can also call 1 (800) 445-3030 if you would rather speak to a representative. 

Once you’ve filed a claim, you can manage and track its progress online by entering the claim number and policy number or call 1 (800) 686-0025 for updates.

How Can I Cancel My Grange Car Insurance Policy?

You can call your local agent or speak with a Grange Insurance representative at 1 (866) 550-9222 to cancel your policy.

Cancellation fees vary by state and policy, so you should consider canceling your policy at the end of the policy period to avoid such charges. Make sure you already have another insurance policy lined up for your car so there are no gaps in your insurance. You’ll also want to hold off on canceling your plan until you have your proof of insurance letter. Use an insurance comparison website like Insurify to find and compare auto insurance quotes for free.

How Much Does Uber/Lyft Coverage Cost with Grange Insurance?

Grange provides rideshare coverage for drivers for Uber, Lyft, and similar rideshare services.

Grange’s Ridesharing Gap coverage protects drivers for the period between opening the rideshare app and accepting a fare request. Like many insurance companies, Grange has designed this specific coverage to make up for the deficit (or “gap”) in rideshare protection automatically provided by Uber and Lyft. Grange’s coverage includes protection for medical payments, physical damage, and more; but is not available in all states.

Because the Ridesharing Gap coverage only operates for a brief window, it’s typically quite affordable—though specific costs will vary based on your driving history, location, credit score, and other factors.

Click here to see what other companies offer Uber and Lyft coverage and other hybrid policies for rideshare drivers.

Insurance Companies Similar to Grange

According to Insurify’s internal database of over two million car insurance applications and our analysis of external sources, drivers who held Grange car insurance and decided to change providers most often switched to Liberty Mutual and Progressive

Grange Car Insurance Customer Satisfaction and Policyholder Reviews

Customer reviews for Grange on websites like Consumer Affairs largely depend on customer’s claims experiences. While some customers are very satisfied with the way Grange handled their claim:

Others were less than pleased with the Grange claims process and complained about slow response times and unfair valuations of totaled cars:

Grange Mobile App Review

Grange’s app is fairly well-liked on the Google and Apple app stores, with a rating of 4.2 out of 5 on the Google Play store and 4.0 out of 5 on Apple’s App Store. 

You can use the app to view your policy details and auto insurance ID card, make payments, file claims, and get roadside assistance. If you don’t have a Grange policy yet, you can use the app to find your nearest agent.

App storeRatings (Out of 5)User reviews
Mobile App (iOS) 4.010
Mobile App (Android) 4.226

Frequently Asked Questions: Grange Car Insurance

Does Grange have good insurance?

Grange Insurance is a good option for car insurance if you want both business and personal insurance policies from one source, if you prefer working with someone local to get and maintain your insurance, or if you plan to get multiple personal policies from Grange (that would qualify you for the multi-product discount). It might not be a good option if you're looking for an insurance company with the lowest possible rates or superb customer service (although the latter partly depends on the caliber of your local agent). Also, drivers who live outside the 13 states where Grange provides coverage will have to look elsewhere.

Is Grange the cheapest car insurance in your area?

Shop around for insurance with an auto insurance quotes comparison site like Insurify to have a look at all the cheapest car insurance quotes and discounts for which you may be eligible.

You can never rely on one insurance company to give you the best or the cheapest quote. Different insurance providers use various factors to set their rates, so even if a particular insurance company gave your friend a great rate, that doesn’t mean it will be the best deal for you. That’s why it’s essential to do your research and compare quotes among other insurance companies. This can be time-consuming, but Insurify helps you compare auto insurance quotes in a matter of minutes. All you have to do is put in some basic information about your driving profile, and you can compare up to 20 free quotes at once!

Grange Auto Insurance Overview

Grange Insurance was founded in 1935 to service Ohio State Grange members and originally offered only auto insurance. The insurer first began providing insurance to the general public in 1958 and began spreading beyond Ohio at around the same time.

In 1968 Grange Insurance began selling life insurance as well as auto insurance. The company continued to focus on expanding to new states and new insurance markets, adding home and business coverage options, and eventually reaching 13 states. By 1985 Grange Insurance had reached $500 million in total coverage, and in 2003 the company began earning more than $1 billion in premiums per year. Though Grange is still far from being the biggest insurance company in the US, it’s no longer a tiny provider either.

A.M. Best, a credit rating company that assesses the financial strength of insurance companies, gives Grange Insurance an “A,” denoting excellent financial health and ability to pay out claims.

Grange Contact Information

Customer service phone number1 (866) 550-9222
Claims reporting phone number1 (800) 445-3030
Claims service phone number1 (800) 686-0025
Billing phone number1 (800) 425-1100
EmailGrange email
Account loginGrange login
Mailing addressGrange Insurance, P.O. Box 1218, Columbus, OH 43216-1218
Headquarters addressGrange Insurance, 671 South High Street, Columbus, Ohio 43206

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Updated May 8, 2020

Wendy Connick is the founder and owner of Connick Financial Solutions, a provider of tax and bookkeeping services and a QuickBooks Online Certified ProAdvisor. A long-time freelance writer, she specializes in business and finance articles on subjects including taxes, investing, and retirement. Wendy is an Enrolled Agent (EA), the only federally licensed tax practitioners who specialize in taxation and have unlimited rights to represent taxpayers before the IRS. She is a member of the National Association of Enrolled Agents and a certified volunteer for VITA (Volunteer Income Tax Assistance), an IRS-sponsored program to provide free tax help for low-income individuals and families.