Nationwide vs. Progressive: Which Insurance Company Is Better in 2026?
Progressive is a better choice than Nationwide due to its lower premiums, excellent discounts, and comprehensive coverage options.
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Written byElizabeth Rivelli
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Elizabeth Rivelli
5+ years writing insurance and personal finance topics
Auto, home, health, and life insurance expertise
Elizabeth has extensive insurance industry experience, having written for Insureon, Rate Retriever, and Insurify. She’s also finance and insurance editor for Car and Driver.
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Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
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Reviewed byMacKenzie Korris
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MacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 21630969
MacKenzie Korris is an insurance copy editor with a producer’s license for property and casualty insurance in Missouri.
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Data reviewed byKonstantin Halachev
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7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.
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Table of contents
Nationwide and Progressive are two of the largest car insurance companies. Progressive has a market share of about 17%, according to the National Association of Insurance Commissioners (NAIC). Nationwide is smaller, with a market share of just over 1%.[1]
Progressive stands out for its below-average premiums and car insurance endorsements, but it doesn’t have the best customer satisfaction. Nationwide has excellent customer satisfaction in select regions and great claims satisfaction, but it offers fewer discounts than Progressive.
Here’s what you should know about Nationwide and Progressive, including differences in coverage, average cost, discounts, customer satisfaction, and more.
Quick Facts
Nationwide has fewer auto insurance complaints than Progressive, but both insurers have a lower-than-average amount of customer complaints, according to the NAIC.
Progressive has a slightly better financial strength rating than Nationwide.
Both companies offer a telematics-based safe driver rewards program.
Nationwide vs. Progressive: Our verdict
Choose Progressive if you want the cheapest auto insurance. Progressive has lower average premiums than Nationwide across the board, even for young drivers and high-risk drivers. It also offers a bigger selection of discounts, which can help you save more. Progressive is also a better pick for customization options, with unique add-on coverages like pet injury coverage.
Nationwide wins over Progressive for customer satisfaction and claims satisfaction. It also receives fewer complaints than Progressive, according to the NAIC complaint index.
Nationwide and Progressive are both reputable companies in the insurance industry. Getting personalized quotes can help you decide which insurance company can offer you the best coverage at the lowest rate for your situation.
Nationwide vs. Progressive
 |  |
|---|---|
Average price Prices based on average across state-minimum and full coverage car insurance $139/mo* | Average price Prices based on average across state-minimum and full coverage car insurance $130/mo* |
Overall rating 4.2 | Overall rating 3.2 |
Value for money 3.7/5 | Value for money 3.0/5 |
Customer service 4.0/5 | Customer service 3.3/5 |
Claims handling 4.2/5 | Claims handling 3.4/5 |
Special highlight Usage-based savingsAI-generated from 506 user reviews | Special highlight Competitive ratesAI-generated from 7878 user reviews |
Data in this table has been sourced from Insurify’s users who have indicated they are insured with the listed providers
Nationwide: Best for claims satisfaction
| User Reviews | 4.2 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 9 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $96/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $182/mo |
4.2
Best choiceBased on 921 verified guest reviews and ratings
How drivers feel about Nationwide
Drivers appreciate the helpful and knowledgeable customer service but dislike the frequent and significant rate increases. Some also found the claims process to be slow and frustrating.
AI-generated from the text of verified reviews collected by Insurify
Best For
Usage-based savings
Accident forgiveness
Recreational vehicle coverage
How drivers feel about Nationwide
Drivers appreciate the helpful and knowledgeable customer service but dislike the frequent and significant rate increases. Some also found the claims process to be slow and frustrating.
AI-generated from the text of verified reviews collected by Insurify
Best For
Usage-based savings
Accident forgiveness
Recreational vehicle coverage
Reviews (506)
Margaret
Verified Review
Great company but rates keep increasing
Reviewed in Pennsylvania on January 28, 2026
I love my insurance, but it's too high and I can't afford it.
Mildred
Verified Review
Too Expensive
Reviewed in New York on January 20, 2026
I have no points against my license, yet my policy continues to increase. Their answer is always the cost of living. Am I paying for their cost increase? This is ridiculous. My insurance went up this year alone from $155 to $172. I don't understand, but I'm definitely looking to find something cheaper.
George
Verified Review
Good service but too expensive.
Reviewed in Oregon on January 15, 2026
I like their service, but they are too expensive.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
641NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.7A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+Why we picked this company
Nationwide has better overall customer satisfaction than Progressive.
In the J.D. Power 2025 U.S. Auto Insurance Study, Nationwide has above-average customer satisfaction ratings in the New York, North Central, Southeast, Southwest, and Texas regions. Nationwide also has an above-average claims satisfaction rating in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study, whereas Progressive rates below average.
Pros
Excellent customer and claims satisfaction ratings
Premiums below the national average
Few complaints with the NAIC
Cons
Some discounts and programs vary by state
Limited discounts compared to Progressive
Low Trustpilot rating
Progressive: Best for coverage options
| JD Power J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale. | 622 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.7 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $97/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $163/mo |
How drivers feel about Progressive
Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.
AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
How drivers feel about Progressive
Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.
AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
Reviews (7,878)
Kelly
Verified Review
Progressive and Other Insurance Providers
Reviewed in Louisiana on January 28, 2026
I think they lack transparency about hidden fees, whether processing or other types. Also, since I have auto payments set up for them to process my 6-month renewal, I did not deserve a banner on my bill payment stating a lapse while the transaction was being processed. I have already been let down by Farm Bureau before regarding what they and other insurance providers have done with these types of statements when I did not have a lapse in auto insurance nor failed to pay. Previously, years ago, my insurance was just under somebody else's policy, and they refused to credit me for at least maintaining coverage at all times. Although Progressive has better rates for me to some extent, I have been with them for 5 years and deserve transparency. Also, it appears they were falsely identifying my driving habits just prior to my policy renewal on January 23rd, thus reducing my Good Driver discount to less than what I deserved.
David
Verified Review
The Progressive rep was helpful in getting coverage for my newly leased car.
Reviewed in Texas on January 28, 2026
Progressive gave me a great rate at a reasonable price. It is not the fullest coverage but meets the state requirements.
Jennifer Chana
Verified Review
Deceit
Reviewed in North Dakota on January 28, 2026
Don't provide low quotes and then add fees later.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
622NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.97A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+Why we picked this company
Progressive is a better auto insurance company than Nationwide when it comes to coverage options. Progressive has nine optional coverages, including pet injury coverage, vehicle protection coverage, custom parts and equipment value (CPE) coverage, and trip interruption coverage.
In addition to its below-average car insurance rates, Progressive also has more discounts than Nationwide. Progressive offers savings for homeowners, smart students, bundling, having continuous insurance, paying in full, and more.
Pros
Many available add-ons
Cheaper average premiums than Nationwide
Many available discounts
Cons
Rated below average for customer satisfaction in most regions
Poor claims satisfaction rating from J.D. Power
Low Trustpilot rating
Progressive vs. Nationwide: Which is cheaper?
Progressive has cheaper average auto insurance premiums than Nationwide.
The following table shows how costs from Progressive and Nationwide compare for different auto policy types and driver profiles. The average monthly quotes reflect costs for liability insurance unless otherwise specified.
Driver Type  | Nationwide | Progressive |
|---|---|---|
| Adult drivers | $84 | $133 |
| Liability-only coverage | $96 | $97 |
| Full coverage | $182 | $163 |
| Drivers with a speeding ticket | $128 | $128 |
| Drivers with a DUI | $141 | $154 |
| Drivers with an at-fault accident | $130 | $140 |
| Poor credit drivers | $116 | $126 |
| Good credit drivers | $85 | $131 |
| Teen drivers | $201 | $192 |
| Senior drivers | $64 | $64 |
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.
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Nationwide vs. Progressive car insurance discounts
Progressive offers a few more car insurance discounts than Nationwide. But Nationwide still has a good selection of discounts that could help you save money on your car insurance policy.
Notably, both companies offer multi-policy discounts when you bundle car insurance with another insurance product, like renters insurance, home insurance, or life insurance.
The table below shows how discount offerings from Nationwide and Progressive compare.
Discount | Nationwide | Progressive |
|---|---|---|
| Safe driver | ✔ | ✖ |
| Defensive driving course | ✔ | ✖ |
| Multi-policy | ✔ | ✔ |
| Multi-car | ✖ | ✔ |
| Low mileage | ✔ | ✖ |
| Telematics | ✔ | ✔ |
| Anti-theft device | ✔ | ✖ |
| New car | ✖ | ✖ |
| Military/affiliation | ✖ | ✖ |
| Good student | ✔ | ✔ |
| Loyalty | ✖ | ✖ |
| Auto pay | ✔ | ✔ |
| Student away at school | ✖ | ✔ |
| Homeowner | ✖ | ✔ |
| Alternative fuel | ✖ | ✖ |
| Pay in full | ✖ | ✔ |
Compare customer satisfaction and financial strength
Looking at a company’s customer satisfaction and financial strength ratings can help you determine whether it’s a good insurer for you. Nationwide and Progressive both have solid overall ratings, but each ranks higher than the other in certain categories.
Though Nationwide and Progressive both have solid AM Best financial strength ratings, Progressive’s is slightly higher. Both companies have fewer complaints than expected with the NAIC, but Nationwide had slightly fewer complaints than Progressive. That said, Nationwide ranked better overall in customer satisfaction, according to J.D. Power.[2]
The insurers both have similarly low customer review ratings on the Better Business Bureau (BBB).
Below, you can see how Nationwide and Progressive stack up.
Score | Nationwide | Progressive |
|---|---|---|
| IQ Score | 9.0 | 8.7 |
| Customer reviews | 4.2/5 (920 reviews) | 3.2/5 (16,428 reviews) |
| J.D. Power | 645 | 621 |
| AM Best rating | A (Excellent) | A+ (Superior) |
| NAIC complaint index | 0.70 | 0.96 |
| BBB reviews | 1.12 out of 5 stars | 1.09 out of 5 stars |
Recent customer reviews of Nationwide car insurance
To help insurance shoppers choose the best car insurance company, Insurify collects reviews from real policyholders who compare insurance quotes using the site. Specifically, we ask people how they feel about their insurer’s customer service, coverage options, and prices. Check out these verified Nationwide insurance reviews to see what customers think about the company.
Margaret
Verified Review
Great company but rates keep increasing
Reviewed in Pennsylvania on January 28, 2026
I love my insurance, but it's too high and I can't afford it.
Mildred
Verified Review
Too Expensive
Reviewed in New York on January 20, 2026
I have no points against my license, yet my policy continues to increase. Their answer is always the cost of living. Am I paying for their cost increase? This is ridiculous. My insurance went up this year alone from $155 to $172. I don't understand, but I'm definitely looking to find something cheaper.
George
Verified Review
Good service but too expensive.
Reviewed in Oregon on January 15, 2026
I like their service, but they are too expensive.
William
Verified Review
Very happy with the coverage, no claims. Over 3 years, the cost went from $700.00 to over $1400.00. No violations, no tickets, same car, less than 7,000 miles per year. Hard to justify any increase in cost.
Reviewed in New York on January 10, 2026
Very happy with the coverage, no claims. Over 3 years, the cost went from $700.00 to over $1400.00. No violations, no tickets, same car, less than 7,000 miles per year. Hard to justify any increase in cost.
…
Recent customer reviews of Progressive car insurance
Before you choose an insurance company, it can be helpful to read reviews to see what real policyholders think about the insurer. That’s why we collect reviews from verified Progressive customers who successfully compare quotes using Insurify.
Here’s what current and past Progressive policyholders have to say about their experience with the insurance company.
Kelly
Verified Review
Progressive and Other Insurance Providers
Reviewed in Louisiana on January 28, 2026
I think they lack transparency about hidden fees, whether processing or other types. Also, since I have auto payments set up for them to process my 6-month renewal, I did not deserve a banner on my bill payment stating a lapse while the transaction was being processed. I have already been let down by Farm Bureau before regarding what they and other insurance providers have done with these types of statements when I did not have a lapse in auto insurance nor failed to pay. Previously, years ago, my insurance was just under somebody else's policy, and they refused to credit me for at least maintaining coverage at all times. Although Progressive has better rates for me to some extent, I have been with them for 5 years and deserve transparency. Also, it appears they were falsely identifying my driving habits just prior to my policy renewal on January 23rd, thus reducing my Good Driver discount to less than what I deserved.
David
Verified Review
The Progressive rep was helpful in getting coverage for my newly leased car.
Reviewed in Texas on January 28, 2026
Progressive gave me a great rate at a reasonable price. It is not the fullest coverage but meets the state requirements.
Jennifer Chana
Verified Review
Deceit
Reviewed in North Dakota on January 28, 2026
Don't provide low quotes and then add fees later.
Robert
Verified Review
Confusing
Reviewed in Tennessee on January 28, 2026
Confusing: Rates keep increasing, and there are constant warnings about this or that not being covered.
…
Nationwide SmartRide vs. Progressive Snapshot
Nationwide and Progressive both offer telematics programs that track driving behaviors and reward safe drivers with reduced premiums. Telematics programs differ from pay-per-mile programs, where insurers determine your premium based on the distance you drive.
Nationwide customers can enroll in the SmartRide program, which looks at driving habits like miles driven, acceleration, hard braking, and nighttime driving. After 80 days of driving, you can receive a premium discount based on how safely you drove. Eligible customers can get an initial discount for enrolling, plus a discount of up to 40% for driving safely.[3]
Progressive Snapshot works similarly to Nationwide’s program. You’ll use the Progressive mobile app or a plug-in device to track your trips and driving behaviors, like time of day, hard braking, rapid acceleration, and phone use. Progressive says the average customer saves $169 for signing up for Snapshot and an average of $322 for completing the program.[4]
One of the differences between Nationwide SmartRide and Progressive Snapshot is that Nationwide customers won’t see a rate increase for unsafe driving. But with Progressive, it’s possible that your rate could go up with risky driving habits.
Feature | Nationwide SmartRide | Progressive Snapshot |
|---|---|---|
| Best for | Drivers who travel short distances | Drivers who want to earn the biggest potential discounts |
| Savings potential | Up to 40% based on driving behavior | Average savings of $322 upon program completion |
| How it works | Uses the Nationwide app and your smartphone | Uses the Progressive app and your smartphone, or a plug-in device |
| Availability | 45 states (not in AK, CA, HI, LA, and NY) | 49 (not in CA) |
| Data tracked | Miles driven, acceleration, hard braking, and nighttime driving | Time of day, hard braking, rapid acceleration, and phone use |
| App rating (App Store/Google Play) | 4.7/5 4.5/5 | 4.8/5 4.6/5 |
| Average discount for good drivers | Not advertised | Average discounts of $169 upon enrollment and $322 upon program completion |
| Driver feedback tools | App shows your progress and current discount | App shows trips, driving status, and tips for safer driving |
| Gamified rewards | ✖ | ✖ |
| Compatibility | Smartphone app only | Smartphone app or plug-in device |
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Compare coverages: Nationwide vs. Progressive
Progressive and Nationwide offer minimum coverage and full-coverage policies. But when it comes to optional coverages, Progressive is the clear winner, with a few more coverage offerings. For example, Progressive has add-ons like rideshare, custom parts and equipment value, and pet injury coverage, while Nationwide doesn’t.
See how auto insurance products from Nationwide and Progressive compare in the table below.
Coverage | Nationwide | Progressive |
|---|---|---|
| Bodily injury liability (BI) | ✔ | ✔ |
| Property damage liability (PD) | ✔ | ✔ |
| Personal injury protection (PIP insurance) | ✔ | ✔ |
| Underinsured/uninsured motorist coverage (UIM/UM) | ✔ | ✔ |
| Medical payments (MedPay) | ✔ | ✔ |
| Collision | ✔ | ✔ |
| Comprehensive | ✔ | ✔ |
| Roadside assistance | ✔ | ✔ |
| Rental reimbursement | ✔ | ✔ |
| Gap insurance | ✔ | ✔ |
| Pet injury | ✖ | ✔ |
| Custom parts and equipment value | ✖ | ✔ |
| Accident forgiveness | ✔ | ✔ |
| Classic car insurance | ✔ | ✔ |
| Rideshare insurance | ✖ | ✔ |
Nationwide vs. Progressive FAQs
Nationwide and Progressive are among the best car insurance companies. If you’re still deciding which insurer is better for your needs, here’s some additional information that can help you make an informed decision.
Which is cheaper: Nationwide or Progressive?
Progressive has cheaper average insurance premiums than Nationwide, based on Insurify data. On average, liability insurance costs $97 per month from Progressive and $96 per month from Nationwide. But auto insurance rates depend on many factors, including your driving record, deductible, coverage limits, and available discounts.
Which states does Nationwide not cover?
Nationwide currently sells car insurance in Washington, D.C., and all states besides Alaska, Hawaii, Louisiana, and Massachusetts.
Which insurance company has the best reputation?
Progressive Insurance has a slightly better reputation than Nationwide. It stands out for its affordable average rates, generous discounts, and insurance coverage options. But Progressive’s customer satisfaction is lower than Nationwide’s, based on third-party ratings.
Is Nationwide good at paying claims?
Yes. Nationwide has a good reputation for claims handling. The company has an above-average rating for overall claims satisfaction from J.D. Power, a straightforward claims process, and an excellent financial strength rating from AM Best.
Does credit score affect car insurance rates?
It’s possible. Your credit history can affect car insurance premiums in most states. Drivers with excellent credit typically pay lower rates than drivers with poor credit.
Methodology
Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.
Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).
Liability-only premium averages correspond to policies with the following coverage limits:
- Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
- Property damage limits between $10,000 and $50,000
- No additional coverage
- Comprehensive coverage with a $1,000 deductible
- Collision coverage with a $1,000 deductible
Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.
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Sources
- National Association of Insurance Commissioners. "2024 Top 25 Groups and Companies by Countrywide Premium."
- J.D. Power. "It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds."
- Nationwide. "Nationwide’s SmartRide program rewards safe driving."
- Progressive. "Snapshot rewards you for good driving."
)
Elizabeth Rivelli
Elizabeth Rivelli is a freelance writer covering insurance and personal finance. She has extensive knowledge of various insurance lines, including property and casualty, health, and life insurance. Her byline has been featured in dozens of publications, including Investopedia, Forbes, Bankrate, NextAdvisor, and Insurance.com.
Elizabeth has been a contributor at Insurify since October 2022.
Licensed auto and home insurance agent
4+ years experience in insurance and personal finance editing
NPN: 20564519
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
Featured in
MacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 21630969
MacKenzie Korris is an insurance copy editor with a producer’s license for property and casualty insurance in Missouri.
7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.