4.8out of 3,000+ reviews

The Hartford vs Travelers Car Insurance

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auto insurance

Last Updated February 1, 2022

Ratings

Insurify Composite Score

The Hartford
93
What is this?

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

The Hartford VS Travelers
93
80
What is this?
User Ratings
OptionsThe Hartford Travelers
Rating/Reviews
29,516 reviews
395 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsThe Hartford Travelers
Call Center RepresentativeAbout averageAbout average
Insurer WebsiteBetter than mostAbout average
Local Agent--About average
Overall SatisfactionBetter than mostAbout average
Policy OfferingsBetter than mostAbout average
PricingBetter than mostThe rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsThe Hartford Travelers
Claim ServicingBetter than mostAbout average
Estimation ProcessBetter than mostAbout average
First Notice of Loss (FNOL)Better than mostAbout average
Overall SatisfactionBetter than mostAbout average
Rental ExperienceThe restAbout average
Repair ProcessAmong the bestThe rest
SettlementBetter than mostAbout average
J.D. Power Ratings by Region (out of 1000)
RegionThe Hartford Travelers
California835 pt
Better than most
--
Central--814 pt
The rest
Florida806 pt
The rest
810 pt
The rest
Mid-Atlantic839 pt
About average
820 pt
The rest
New England--804 pt
The rest
New York--821 pt
About average
North Central838 pt
Better than most
805 pt
The rest
Northwest832 pt
Better than most
--
Southeast--822 pt
About average
Southwest838 pt
Among the best
809 pt
The rest
Mobile App Ratings
RegionThe Hartford Travelers
Android
376 Reviews
146 Reviews
iOS
47 Reviews
49 Reviews
Financial Ratings
OptionsThe Hartford Travelers
A.M. BestA+A++
Fitch--AA
Moody'sA2Aa2
Standard & Poor'sA+AA

Auto Insurance Quotes

For Married Drivers

CityThe Hartford Travelers
Chicago--$78
Philadelphia--$99
Phoenix$51$81
Santa Monica$76--

For Single Drivers

CityThe Hartford Travelers
Chicago--$78
Philadelphia--$125
Phoenix$51$86
Santa Monica$143--

For Male Drivers

CityThe Hartford Travelers
Chicago--$76
Philadelphia--$117
Phoenix$52$85
Santa Monica$138--

For Female Drivers

CityThe Hartford Travelers
Chicago--$79
Philadelphia--$108
Phoenix$49$82
Santa Monica$81--

For Drivers with Speeding Ticket

CityThe Hartford Travelers
Chicago--$100
Philadelphia--$179
Phoenix$67$114
Santa Monica$213--

For Drivers with No Speeding Ticket

CityThe Hartford Travelers
Chicago--$73
Philadelphia--$103
Phoenix$47$77
Santa Monica$87--

For Drivers Age Between 18-40

CityThe Hartford Travelers
Chicago--$78
Philadelphia--$122
Phoenix$52$89
Santa Monica$165--

For Drivers Age Between 40-65

CityThe Hartford Travelers
Chicago--$72
Philadelphia--$90
Phoenix$49$74
Santa Monica$68--

For Drivers Age of 65+

CityThe Hartford Travelers
Chicago--$98
Philadelphia--$156
Phoenix$53$98
Santa Monica$56--

For Drivers with Average Credit

CityThe Hartford Travelers
Chicago--$85
Philadelphia--$123
Phoenix$49$91
Santa Monica$97--

For Drivers with Fair Credit

CityThe Hartford Travelers
Chicago--$89
Philadelphia--$120
Phoenix$59$95
Santa Monica$81--

For Drivers with Good Credit

CityThe Hartford Travelers
Chicago--$71
Philadelphia--$91
Phoenix$46$74
Santa Monica$83--

For Drivers with Excellent Credit

CityThe Hartford Travelers
Chicago--$66
Philadelphia--$114
Phoenix$49$73
Santa Monica$176--

Quotes & Discounts

Discount typeThe Hartford Travelers
Multiple PolicyUp to 20%Up to 13%
Anti-Theft DeviceUp to 15%--
Good StudentUp to 15%Up to 8%
teenSMARTUp to 10%--
Defensive DriverUp to 5%Up to 8%
Passive RestraintUp to 3%--
Driving trainingVariesUp to 8%
EV/HybridVaries--
Paid in fullVariesUp to 7.5%
Continuous Coverage--Up to 15%
Early Quote--Up to 10%
Good Payer--Up to 15%
Home Owner--Up to 5%
Hybrid/Electric Vehicle--Up to 10%
Low Mileage--Varies
Multiple Vehicle--Up to 8%
New Car--Up to 10%
No lapse in coverage--Varies
Preferred payment--Up to 3%
Safe Driver--Up to 23%
Student Away at School--Up to 7%

Payment Methods

Discount typeThe Hartford Travelers
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
--yes
Mail Payment
yesyes
Mobile App Payments
yesyes
Online Payment
yesyes
Phone Payment
yesyes

Features and Services

Features and ServicesThe Hartford Travelers
24/7 serviceyesyes
Accident forgivenessyesyes
Flexible / convenient payments--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discounts--yes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesThe Hartford Travelers
Accident Forgiveness
yesyes
Antique or Collector Car Insurance
yes--
Comprehensive Claim Forgiveness
yes--
Emergency Assistance Coverage
yes--
Gap Insurance
--yes
Glass Coverage yes--
New Car Replacement Coverage
yesyes
Rental Reimbursement
yesyes
Ridesharing Coverage
--yes
Roadside Assistance
yesyes
Small Claim Forgiveness
--yes
Umbrella Policy
yesyes
Vanishing Deductible
yes--

Insurance by State

Online Quoting by State

  • The Hartford
  • Travelers
  • Both

Uber and Lyft driver insurance

  • The Hartford
  • Travelers
  • Both

Compare Insurance Products

ProductThe Hartford Travelers
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insuranceyes--
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insurance--yes
Cyber Liability InsuranceCyber Liability Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Flood InsuranceFlood Insuranceyes--
Home InsuranceHome Insuranceyesyes
Jewelry InsuranceJewelry Insurance--yes
Life InsuranceLife Insuranceyes--
Renters InsuranceRenters Insurance--yes
Ridesharing InsuranceRidesharing Insurance--yes
Small Business InsuranceSmall Business Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes
Wedding and Event InsuranceWedding and Event Insurance--yes

User Reviews

  • The Hartford Reviews
  • Travelers Reviews
4.6
5 Stars
82 %
4 Stars
9 %
3 Stars
4 %
2 Stars
2 %
1 Star
4 %

Most Helpful Review

By Satisfied customer
Treated me fairly resolved my claim quickly and the process was easy

Latest Review

By Sharon H
My personal opinion Hartford needs to dump TrueLane! Hartford Customer Service Is Excellent quotes are decent but the App is In accurate & Stressful!

All Reviews

Showing 1 - 10 out of 1000 Reviews
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Read reviews that mention

Sharon H
My personal opinion Hartford needs to dump TrueLane! Hartford Customer Service Is Excellent quotes are decent but the App is In accurate & Stressful!
Bradley
Excellent, fast service, helpful friendly folks.
Christopher
Nobody can beat my price with the Hartford $550 per year everyone is quoting me more so stop trying to get me to change I am not going to. good luck with other people
Christopher
After getting quotes looks like nobody can beat your price for me a senior with no tickets or accidents in 15 to 20 years
Karen
Rates go up too much. Great customer service.
DOROTEO
SERVICE
Kris
Screwing up my payments and charging me for the screw up. I signed up for autowithdrawal assuming it would take the full payment as I always do. No with no advance notice starting taking the money in installments charging me a $5 service fee. It took two months to fix it and I was refused a refund of my service fees. So I will be getting both my homeowners and auto policies elsewhere.
Pamela
Brenda
The Hartford is an excellent company but going to Mayo Clinic I was cancelled disappointed with that aspect
Pamla
Showing 1 - 10 out of 1000 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.