State Auto

State Auto - Car Insurance

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4.8 Rating

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State Auto Auto Insurance Quotes

StateAverage Monthly Cost
Kentucky$203
Connecticut$173
Indiana$163
Missouri$188
Iowa$148
Kansas$151
Pennsylvania$141
Texas$194
West Virginia$173
Illinois$203
Georgia$232
California$346
Mississippi$180
North Carolina$111
South Dakota$175
Maryland$286
Ohio$137
Virginia$109
Arkansas$177
North Dakota$133
Tennessee$180
Arizona$208
Colorado$197
Utah$186
Minnesota$178
Alabama$202
Michigan$220
South Carolina$161

Ratings

Insurify

Composite Score
76
What is this?
State Auto Ratings
BrandRatingsUser reviews
Mobile App (Android)
5.0
1
Insurify
2.4
44
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA-

Discounts

The largest discounts from State Auto are: Multiple Policy, Good Driver, Early Quote

Carrier Discounts
Discount %
Discount Group
Discount TypeDiscount %
Multiple PolicyVaries
Good DriverVaries
Early QuoteVaries
Anti-Theft DeviceVaries
Driving trainingVaries
Good StudentVaries
Multiple VehicleVaries
Paid in fullVaries
Accident FreeVaries
Driving HabitsVaries

Payment methods

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    Automatic Online Payment
    Info
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    Mail Payment
    Info
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    Online Payment
    Info
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    Phone Payment
    Info

Features and Services

State Auto is unique for its prime of life program, which offers qualifying customers over the age of 45 premium discounts and extra-value coverages at no additional cost.

State Auto also provides a gap insurance policy called Auto Replacement Cost Coverage, which will cover the replacement cost of a totaled vehicle, even if that cost exceeds the vehicle's actual cash value.

 
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    24/7 service
  • benefit/accident-forgiveness.svg
    Accident forgiveness
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    Roadside assistance
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    Online account management

Car Insurance Coverage

Not seeing the state you're looking for? See all states here.

Optional Coverage

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    Glass Coverage
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    New Car Replacement Coverage
    Info
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    Accident Forgiveness
    Info
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    Roadside Assistance
    Info
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    Personal Auto Plus
    Info
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    Personal/Upgraded Item Coverage
    Info
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    Pet Coverage
    Info
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    Umbrella Policy
    Info

State Auto Insurance Products

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Home Insurance
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Car Insurance

FAQs - State Auto Car Insurance

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How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare State Auto to GEICO

State Auto vs GEICO

Company History

Founded in 1921 by Robert Pein as the State Automobile Mutual Insurance Company, State Auto Insurance Companies has been providing coverage for over 90 years. State Auto Insurance Companies provide personal, commercial, and farm and ranch insurance in Arizona, Colorado, Illinois, Indiana, Ohio, and Wisconsin, and has written $2 billion in premiums in 33 states throughout the United States.

State Auto relies on independent agents to market their products. Their personal insurance products include auto, condo, renters, umbrella, and homeowners insurance. Their commercial lines of business insurance span from property and liability to affinity programs and workers' compensation.

State Auto Insurance Companies is currently headquartered in Columbus, Ohio.

Learn more at www.stateauto.com. 

 

How to cancel your State Auto Car Insurance Policy

You must contact your local agent in order to cancel your policy.

State Auto Reviews

2.4
5 Stars
16 %
4 Stars
11 %
3 Stars
14 %
2 Stars
14 %
1 Star
45 %

Most Positive Review

By Relson
Good

Most Critical Review

By DEBRA
Lack of good customer sevice.

All Reviews

Showing 1 - 10 out of 44 Reviews
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Read reviews that mention

Ashraf
Worst Company ever , Don't even think about dealing with them ,Service is bad communication is worse and when you cancel your policy with them is even worse it's not easy to get rid of them unless you loose money , I canceled my policy and they charged me after 2 months from cancelation claiming it's a prorated amount even they charged me a prorated amount in the first month of cancelation .
Ravonda McGauley
They won't accept this review without me giving at least one star. IF I COULD GIVE NEGATIVE STARS I WOULD. Be careful. This company expects you to pay for their renewal mistakes . I will never recommend State Auto. I've never dealt with such a ridiculous auto insurance company.
Luis Corona
I gave them 5 starts for customer service. I called them asking for help because the insurance service agency that was suppose to cancel my policy for me did not and I was about to get charged for a service that I was no longer having and this nice lady, Jessica , helped me all the way through . Thanks
Skylar Bugg
STATE AUTO IS THE WORST INSURANCE COMPANY I'VE EVER DEALT WITH. My insurance bill went from around $250 to $550 and that was during the pandemic! I shopped around and found way better rates with Geico. I was only half way thru the month so I should have been prorated most of that back, plus I had just paid $160 for renters insurance. THEY ONLY GAVE ME $88 back. I did some rough calculations and I should have gotten around $450 back. They customer service is terrible. Was on hold for 20min just for them to tell me my refund review is still "under review" I was told it would only take 5-7 business days its been 13. I would never recommend anyone to use their services.
Suzanne
This is not my first review of a ridiculous company. I believe at this point they are self sabotaging so they can file bankruptcy. I was a loyal faithful customer who always paid the bill on time. However when I bill went from $98 to $298 a month for no good reason I lost it. The excuse was “it’s because of where I live” lol wait this is the same address I had when I signed up with this company. I’m not going to go into the horrible things this company did because I did get back most of the $298. They thought oh here’s an old lady we can gouge, truly tried to hustle an older woman. It’s sad because they probably had a good company when they began. My guess is that this company will now try to milk the government. Greed is a sickness ~ I gave 2 stars because I did get money back. They should gotten 1 for trying to gouge me and left me helpless on the side of the road when I got a flat tire no one ever came. I hope the government does not give these GONIFS a penny
Jamie
The worst car insurance company i have ever had to deal with. I switched to bundle with my home insurance, and that part fine but when it came to the vehicles forget it. They can’t ever give information on your policy you must call another place for agent witch I always had to hold for 30min or more, also they both gave misinformation on a rental coverage that cost us $275. When i went cancel the insurance they said we would receive money back and ended up paying more. WOULD NOT RECOMMEND!!!!
Brandon Quist
By Michigan State law they should of paid out the Mini Tort. I was in an accident and one of their driver's hit me and I wasn't even moving. Totaled my car. But they made up excuses not to pay out, wouldn't return my phone calls and were shitty on the phone. Horrible customer service and horrible people. Insurance buyers beware.
Jennifer
Horrible rates, and customer service. Dropped them after my rate went up $22 during the pandemic. They are offering a discount NEXT YEAR, or in 2021, not now during Covid, or when so many of us are out of work and having financial hardships.
Audrey
I wish I could give a zero star review. They were very unhelpful during pandemic and wouldn’t put my account on hold due to them having problems getting my account number right in my card. They were to blame and then punished me during COVID19. Will be switching my insurance and never coming back to them
Matthew
Absolutely horrible insurance company, was hit by one of their clients on 4-12-20, was told once all information was provided that my car would be fixed only to have to fight with them for over a month, just to be told sorry we dont have enough information from our client to fix your car. So that's fine everyday i will post a review about this piece of shit comany until my car is fix.
Showing 1 - 10 out of 44 reviews

State Auto Car Insurance Information

Insurify Composite Score76
Number of discounts10
Number of reviews44
User Rating2.4
A.M. BestA-

Insurify Rate Comparison Methodology

The car insurance quotes, statistics, and data visualizations on this page are derived from Insurify’s proprietary database of over 4 million car insurance applications from ZIP codes across the United States. Insurify’s data science team performs a comprehensive analysis of the various factors car insurance providers take into account while setting rates to provide readers insight into how car insurance quotes are priced.