|Insurify Composite Score||--||Number of discounts||6||Number of reviews||26||User Rating||3.2||A.M. Best||
|Standard & Poor’s||
Click here for our full review of Safety Insurance car insurance quotes, discounts, and coverages.
As we work together to slow the spread of COVID-19, state insurance commissions and
insurance providers are constantly changing regulations and practices surrounding monthly
payments, claim payouts, and more. To stay up to date with the latest on auto insurance
reimbursements in your area, be sure to check with your state’s insurance commission and
your current auto insurance provider.
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|New England||813||About average|
The largest discounts from Safety Insurance are: Multiple Policy Discount, Good Driver Discount, Good Student Discount
|Discount Type||Discount %|
|Multiple Policy Discount||Varies|
|Good Driver Discount||Varies|
|Good Student Discount||Varies|
|Student Away at School Discount||Varies|
|Multiple Vehicle Discount||Varies|
Safety's insurance agents are available for claims support 24 hours a day, 7 days a week at their toll-free number: (800) 951-2100
Customers can manage their payments, policy, claims, insurance ID cards online or with the Safety mobile app. Both platforms also allow policyholders to contact an agent.
Safety offers a VIP Claims Centers Program which provides its customers with a complete, one-day claims and repair service at one of its designated claim centers. After an accident, Safety will transport drivable vehicles to a center for damage review and appraisal writing. Safety will then bring the vehicle to a repair shop in its Safety Repair Network.
Safety Insurance was founded in 1979 in Boston, Massachusetts and remains a preferred provider of auto, home, and business insurance.
Safety provides insurance to residents of Massachusetts, New Hampshire, and Maine and has strong working relationships with 899 independent insurance agents in 1,120 locations.
Safety is currently the third-largest private passenger auto insurance carrier, the second-largest commercial auto carrier and the fourth largest homeowner carrier in Massachusetts.
In addition to private and commercial car insurance, Safety also offers commercial insurance products including business owner policies and commercial umbrella policies.
Safety Insurance also partners with Safe Roads Alliance and In Control Crash Prevention to keep customers informed about driver safety and experience.
We had a basement flooding issue that was covered under our insurance policy. The claims agent generated the damage assessment and repair work costs, and provided info on the mitigation services to remove mold/water/ and do repair work. They set those charges up independently of our actual damage recovery costs and we had written and email validation of the claims. They paid out our damage items recovery claim, but did not pay the mitigation company, and told them that had to come out of our item recovery payment - clearly not what the written documents or our email discussions had documented what would happen. They tried to scam me and lied about over and over again. I kept the written records, the phone records and the email trails that showed they were dishonest and scamming me throughout this process of the mitigation company trying to get paid for their work over a month (they kept sending us the direct bills and asking us to pay for it). After their email trail and the written documents I had from the claim uncovered all the lying, they finally agreed to pay the mitigation company and claimed it was just an honest mistake on their part. I have the complete email trial that shows they were dishonest and trying to scam me and not meet their written commitments. Really disgusting and unethical behavior on the part of Safety Insurance. They knew full well what their committments were and simply tried to not abide by them and have us pay for repair work that they had agreed to pay separately. I guess its not surprising that an Insurance Company would try and scam their customers, but be wary, cause this one did it to me before they got caught in their dishonesty.
I mainly interacted with my insurance agency, Thomas A. Cocco Insurance (Maynard). I attribute the ease of handling my claim to the knowledge of the agency's staff and their interest in helping the customer. I expect no premium changes as I was not at fault, but I'll find out when the policy comes up for renewal.