Nationwide Car Insurance

4.4 3,645 reviews
You're shopping in zipcode 79504 Change

Ratings

InsurifyComposite Score
U.S Auto Insurance Shopping Study (2018)
Options Results
Call Center Representative The rest
Insurer Website Among the best
Overall Satisfaction About average
Local Agent Better than most
Policy Offerings Better than most
Pricing About average
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Rental Experience Better than most
Estimation Process Better than most
Overall Satisfaction About average
Claim Servicing About average
First Notice of Loss (FNOL) Better than most
Repair Process Better than most
Settlement About average
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
Southwest 805 The rest
Southeast 823 About average
Texas 813 The rest
Central 803 The rest
Mid-Atlantic 823 The rest
New England 817 About average
Florida 793 The rest
California 796 About average
New York 806 The rest
North Central 815 The rest
Northwest 782 The rest
Nationwide Mobile App Ratings
Brand Ratings User reviews
iOS
Full Star Full Star Half Star Empty Star Empty Star 2.4
40
Android
Full Star Full Star Full Star Half Star Empty Star 3.3
1829
Financial Ratings
Company Name Ratings
A.M. Best A+
Standard & Poor's A+
Moody's A1

Discounts

The largest discounts from Nationwide are: Preferred payment discount, Multiple Policy Discount, Family Discount

Discount Type Discount %
Preferred payment discount up to 30%
Multiple Policy Discount up to 25%
Family Discount up to 25%
Good Student Discount up to 15%
Good Driver Discount up to 10%
Organization Discount up to 10%
Defensive Driver Discount up to 10%
Farm Bureau Discount up to 10%
Anti-Theft Device Discount up to 5%
Accident Free Discount Varies
Affinity group discount Varies
Paperless documents discount Varies
Preferred payment discount Varies
Driving Habits Discount Varies

Payment Methods

  • Complete Tick Online Payment
  • Complete Tick Phone Payment -IVR
  • Complete Tick Mail Payment
  • Complete Tick Person 2 Person Payment
  • Complete Tick Automatic Online Payments
  • Complete Tick Electronic Check
  • Complete Tick Credit Card Payment
  • Complete Tick Debit Card Payments
  • Complete Tick Multi-payment Installment Plans

Features and Services

Nationwide has been offering its customers exceptional service for over 90 years. They provide claim handling service 24 hours, 7 days a week. Customers can manage their payments and policies online. Nationwide customers have access to the On Your Side auto repair shop network which guarantees the highest quality repairs. Customers can take advantage of their free annual insurance policy evaluation to review possible changes in policies that could unlock discounts. Additional coverages offered by Nationwide include accident forgiveness, vanishing deductible, roadside assistance, and towing and labor.

  • Online account management Online account management
  • Roadside assistance Roadside assistance

Optional Coverage

  • Complete Tick Accident Forgiveness
  • Complete Tick Gap Insurance
  • Complete Tick Road Side Assistance
  • Complete Tick Rental Reimbursment
  • Complete Tick Vanishing Deductible
  • Complete Tick Antique or Collector Car Insurance

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Company History

Headquartered in Columbus, Ohio, Nationwide was founded in 1926. Nationwide partnered with United Way in 2002, and has pledged more than $115 million to the foundation. Nationwide holds a 2014 JD Power and Associates rating of 3 out of 5 for overall customer satisfaction. They specialize in personal auto, motorcycle, life, business, as well as property and casual insurance services.

Nationwide Reviews

4.4
5 Stars
70% Complete
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4 Stars
15% Complete
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3 Stars
5% Complete
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2 Stars
3% Complete
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1 Star
5% Complete
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Most Positive Review
By Jimmy
November 17, 2017

I’ve been with nationwide for many years as a happy customer. I’m looking over the market to see if my rates are high or low.

Most Critical Review
By Tammy
August 13, 2018

Never could get a straight answer. No one would call me back. Got the run around. My rates kept climbing when my husband and I have perfect driving records.