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GEICO vs. Progressive: Which Insurance Company Is Better in 2026?

In comparison to GEICO, Progressive is the better car insurance company for its coverage options, potential discounts, and affordable rates.

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Alani Asis
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Alani specializes in writing empathetic, actionable articles about insurance and personal finance. Her work has appeared in top publications like U.S. News and Fortune.

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Sara Getman
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When it comes to car insurance, GEICO and Progressive are two of the biggest names. Progressive is the second-largest company based on U.S. market share, while GEICO comes in third place. Both companies deliver competitive rates and have nationwide reach, but their strengths differ.

Progressive stands out for its flexible coverage, wide range of add-ons, and digital discounts, but its customer satisfaction is lower. In contrast, GEICO earns higher marks for customer service and claims handling but offers fewer coverage and discount options.

Here’s what you need to know about GEICO and Progressive and how the companies compare across car insurance rates, coverages, discounts, and customer satisfaction.

Quick Facts
  • Progressive offers more discounts than GEICO.

  • Drivers can potentially save on coverage through GEICO’s DriveEasy and Progressive’s Snapshot telematics programs.

  • The average monthly cost of liability insurance in the U.S. is $86 from GEICO and $97 from Progressive.

GEICO vs. Progressive: Our verdict

Both car insurance companies present strong and affordable choices, but for different reasons.

Progressive provides more flexibility and customization at a cost-effective price with its Name Your Price Tool, comprehensive discounts, and its network of more than 40,000 independent agents. This insurer is ideal for drivers who want hands-on help tailoring coverage, adjusting deductibles, or bundling multiple insurance policies.

GEICO wins for its customer satisfaction, claims handling, and its robust digital experience. GEICO’s mobile app is highly rated and features a virtual assistant, vehicle care guides, and its telematics program. Military and federal employees may also qualify for discounts.

Before deciding, it’s always a good idea to compare insurance quotes and coverages from both auto insurance companies.

GEICO vs. Progressive

GEICO logo
Progressive logo
Average price
Prices based on average across state-minimum and full coverage car insurance
$114/mo*
Average price
Prices based on average across state-minimum and full coverage car insurance
$129/mo*
Overall rating
4.0
Overall rating
3.2
Value for money
3.8/5
Value for money
3.0/5
Customer service
4.0/5
Customer service
3.3/5
Claims handling
4.1/5
Claims handling
3.3/5
Special highlight
AI-generated from 7328 user reviews
Teen drivers
Special highlight
AI-generated from 8030 user reviews
Competitive rates
Data in this table has been sourced from Insurify’s users who have indicated they are insured with the listed providers

GEICO: Best for customer satisfaction

User Reviews
4.0
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.2 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$86/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$142/mo
4.0
Best choiceBased on 15,389 verified driver reviews and ratings
How drivers feel about GEICO

Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.

AI-generated from the text of verified reviews collected by Insurify
Best For
Teen drivers
Cheap rates
Accident forgiveness
How drivers feel about GEICO

Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.

AI-generated from the text of verified reviews collected by Insurify
Best For
Teen drivers
Cheap rates
Accident forgiveness
Reviews (7,328)
Andreas
Verified Review
Очень вежливы и готовы ответить на все вопросы
Reviewed in Florida on February 18, 2026
На сегодня это самая выгодная для меня компания!
Bruce
Verified Review
Geico is not what it once was.
Reviewed in New York on February 18, 2026
Unreal how long it took to even get through the process. First, I had to take pictures. For some reason, they don’t send anybody to look at your car anymore. That took a day. Then I had to email everything to some office, and it took four days for that person to get back to me. Another afternoon and the next day to get a Rent-A-Car. Also, it was almost impossible to pick a car. I ended up having to spend 20 extra dollars a day because it was a larger car. Today, the process has taken almost 2 weeks, the car is in a shop, and no one from GEICO has called me for over a week. Really a very bad experience with GEICO. I’ve been a customer for 30 years at least, and I’ve never experienced this lack of care from anyone else.
John
Verified Review
My experience was terrible
Reviewed in Florida on February 18, 2026
I wouldn't suggest Geico to anyone. All they've done is increase my insurance rates for no reason.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
637
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.59
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

J.D. Power ranks GEICO above average for customer service in multiple regions, outperforming Progressive in most categories. It also rates higher in claims satisfaction.

Pros
  • Multi-car discount of up to 25%

  • Highly rated mobile app includes accident assist

  • Military and federal employee discounts available

Cons
  • Gap and rideshare insurance not available

  • Limited network of independent agents

  • Fewer loyalty and digital-based discounts

Progressive: Best for customizable and flexible protection

JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
622
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.7 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$97/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$161/mo
How drivers feel about Progressive

Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.

AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
How drivers feel about Progressive

Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.

AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
Reviews (8,030)
Christopher
Verified Review
Progressive isn't loyal to its loyal customers.
Reviewed in Arizona on February 18, 2026
They raise prices after 6 months without any explanation. I never got traffic tickets or did anything to justify a $2,300 increase from the original price. It's ridiculous.
Joseph
Verified Review
They raise their prices once they get you as a customer
Reviewed in Michigan on February 18, 2026
Shop around; they raise prices once they get you.
Marjorie
Verified Review
They raise rates for no reason
Reviewed in Texas on February 18, 2026
My current insurance company is less than half the cost of Progressive for the same coverage.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
622
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.97
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+
Why we picked this company

Progressive excels at flexibility. Drivers can tailor policies with add-ons that GEICO doesn’t offer, like rideshare insurance, loan/lease payoff coverage, and trip interruption protection. The company’s Name Your Price Tool also helps you build insurance coverage around your budget, and its large independent agent network ensures you can find a policy that fits your needs.

Pros
  • Automatic accident forgiveness for small claims

  • Digital-based discounts and loyalty rewards

  • Large network of independent agents

Cons
  • No military or affiliation discount

  • Lower customer satisfaction than GEICO

  • Less comprehensive digital experience

Progressive vs. GEICO: Which is cheaper?

Car insurance costs vary widely depending on your age, driving record, and location. In general, Progressive offers cheaper rates for most drivers, but the best way to find the lowest price is to compare quotes from both insurers.

The table below compares average car insurance rates from Progressive and GEICO by driver type.

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ProgressiveLiberty MutualAllstate

GEICO vs. Progressive car insurance discounts

While Progressive offers more car insurance discounts, GEICO offers savings for military members, defensive drivers, and new-car owners. Progressive’s strength lies in its digital and loyalty-based discounts, such as those for going paperless, getting a quote online, and having continuous insurance.

Both car insurance companies allow you to bundle your car insurance policy with home insurance and renters insurance for more savings. Compare available discounts below.

Discount
sort ascsort desc
GEICO
sort ascsort desc
Progressive
sort ascsort desc
Safe driver
Defensive driving course
Multi-policy
Multi-car
Low mileage
Telematics
Anti-theft device
New car
Military/affiliation
Good student
Loyalty
Auto pay
Student away at school
Teen driver
Homeowner
Alternative fuel
Pay in full
Continuous insurance
Online quote
Sign documents online
Paperless

Compare customer satisfaction and financial strength

Both car insurance companies have strong financial strength ratings and solid reputations. But GEICO has the edge in customer satisfaction. GEICO generally earns higher J.D. Power scores for customer and claims satisfaction and has a lower number of customer complaints.[1]

As for customer reviews, Progressive users often mention issues with cancellation and billing transparency as well as timely communication.[2] On the flip side, GEICO customers report mixed experiences with claims handling and customer service over the phone.[3]

Score
sort ascsort desc
GEICO
sort ascsort desc
Progressive
sort ascsort desc
IQ Score9.28.7
Customer reviews4/5 (15,321 reviews)3.2/5 (17,202 reviews)
J.D. Power customer satisfaction ratingsTotal average score: 644Total average score: 621
J.D. Power claims satisfaction ratings697 (Slightly below study average)673 (Below study average)
AM Best ratingA++ (Superior)A+ (Superior)
NAIC complaint index0.53 (Fewer complaints than industry average)0.98 (Slightly fewer complaints than competitors)
BBB customer reviews1.11/51.08/5

Recent customer reviews of GEICO car insurance

Insurify collects verified reviews from real GEICO policyholders so you can hear directly from other drivers about their experience. Here are some recent reviews:

Andreas
Verified Review
Очень вежливы и готовы ответить на все вопросы
Reviewed in Florida on February 18, 2026
На сегодня это самая выгодная для меня компания!
Bruce
Verified Review
Geico is not what it once was.
Reviewed in New York on February 18, 2026
Unreal how long it took to even get through the process. First, I had to take pictures. For some reason, they don’t send anybody to look at your car anymore. That took a day. Then I had to email everything to some office, and it took four days for that person to get back to me. Another afternoon and the next day to get a Rent-A-Car. Also, it was almost impossible to pick a car. I ended up having to spend 20 extra dollars a day because it was a larger car. Today, the process has taken almost 2 weeks, the car is in a shop, and no one from GEICO has called me for over a week. Really a very bad experience with GEICO. I’ve been a customer for 30 years at least, and I’ve never experienced this lack of care from anyone else.
John
Verified Review
My experience was terrible
Reviewed in Florida on February 18, 2026
I wouldn't suggest Geico to anyone. All they've done is increase my insurance rates for no reason.
Loren
Verified Review
All good!
Reviewed in Florida on February 18, 2026
Good on claims.

Recent customer reviews of Progressive car insurance

These verified reviews come from real Progressive customers who’ve shared their experiences with the company’s handling of coverage, claims, and customer service.

Christopher
Verified Review
Progressive isn't loyal to its loyal customers.
Reviewed in Arizona on February 18, 2026
They raise prices after 6 months without any explanation. I never got traffic tickets or did anything to justify a $2,300 increase from the original price. It's ridiculous.
Joseph
Verified Review
They raise their prices once they get you as a customer
Reviewed in Michigan on February 18, 2026
Shop around; they raise prices once they get you.
Marjorie
Verified Review
They raise rates for no reason
Reviewed in Texas on February 18, 2026
My current insurance company is less than half the cost of Progressive for the same coverage.
Jeffrey
Verified Review
Go Progressive
Reviewed in Minnesota on February 18, 2026
So far, so good. No problems, and the app is great.

GEICO DriveEasy vs. Progressive Snapshot

Telematics car insurance — also called usage-based insurance (UBI) — uses motion sensors, GPS, cellular data, and other types of technology to track your driving behavior and personalize your auto insurance rates.

Both GEICO DriveEasy and Progressive Snapshot are telematics programs with significant potential savings for safe drivers.

Snapshot offers the choice between a plug-in device and a mobile app to record your driving habits, but availability varies by state. The flexibility may appeal to drivers who prefer hardware tracking over app-based data collection.

GEICO DriveEasy, on the other hand, is entirely app-based and rewards consistent, safe driving. The app also features accident assist, which detects hard braking and guides you through what to do after an incident.

Feature
sort ascsort desc
GEICO DriveEasy
sort ascsort desc
Progressive Snapshot
sort ascsort desc
Best forDrivers who want some gamification + accident-assist featureDrivers who prefer hardware over phone apps
Savings potentialUp to 15% No percentage advertised
How it works

App tracks behavior; driving score affects rate at renewal

High-risk drivers may see an increase in insurance rates

App or plug-in device monitors behavior; discount at renewal

High-risk drivers may see an increase in insurance rates

Availability45 states and D.C. (Not available in VT, MA, MI, NC, and HI)48 states and D.C. (Not available in CA or HI)
Data trackedTime, location, trip distance, acceleration, braking, speeding, cornering, and phone useHard braking/acceleration, location, time of day, trip distance, and phone use
App rating (App Store/Google Play)

App store: 4.8/5

Google Play: 4.5/5

App store: 4.8/5

Google Play: 4.6/5

Average discount for good drivers5%–15% $322 per year ($169 at signup)
Driver feedback toolsDashboard, driving tips,  accident assist featureDashboard, trip details, driving tips
Gamified rewardsYes (Progress tracking and driving streaks)None advertised
CompatibilityiPhone/Android appiPhones/Android app or a plug-in device

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Compare coverages: GEICO vs. Progressive

Both auto insurance companies offer standard insurance coverages: liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.

Progressive goes further with add-ons like rideshare and loan/lease payoff insurance, custom equipment parts, and trip interruption insurance coverage. GEICO doesn’t advertise any of these options.

GEICO counters with more specialized offerings, including mechanical breakdown insurance (MBI) and classic car insurance coverage through Assurant. But Progressive offers comparable alternatives. Compare the coverages of both insurance companies below.

Coverage
sort ascsort desc
GEICO
sort ascsort desc
Progressive
sort ascsort desc
Bodily injury liability (BI)
Property damage liability (PD)
Personal injury protection (PIP)
Uninsured/underinsured motorist coverage (UM/UIM)
Medical payments (MedPay)
Collision
Comprehensive
Roadside assistance
Rental reimbursement
Gap insurance✔ (Similar coverage called loan/lease pay-off)
Classic car insurance✔ (through Assurant)✔ (through Hagerty)
Rideshare insurance
Mechanical breakdown insurance✔ (similar coverage called vehicle protection plan)
Accident forgiveness
Custom parts and equipment value coverage
Deductible savings bank
Pet injury coverage
Trip interruption

GEICO vs. Progressive FAQs

If you’re still trying to decide between Progressive and GEICO, check out the following answers to common questions you may have about cost, coverage, and claims experience.

  • Which is cheaper: GEICO or Progressive?

    Progressive has lower rates for most driver profiles, but insurance costs vary widely by location, driving history, and coverage needs. It’s always smart to compare personalized insurance quotes to see which auto insurer is cheaper for you.

  • Is GEICO part of Allstate?

    No. GEICO isn’t part of Allstate. It’s a subsidiary of the Berkshire Hathaway Group (a Warren Buffett-led holding company).

  • Does either company offer accident forgiveness?

    Yes. Both companies have accident forgiveness, but each program works a little differently. 

    GEICO automatically forgives your first accident after five years of no-fault accidents. You can also purchase forgiveness insurance coverage sooner.

    Progressive’s accident forgiveness automatically applies for small claims (less than $500) as soon as your insurance policy begins. You qualify for large claims after five years with a clean driving record. You can also purchase additional accident forgiveness benefits for more than one forgiveness per policy period.

  • Which company has the easier claims experience: GEICO or Progressive?

    While individual experiences vary, GEICO ranks higher for claims satisfaction in J.D. Power studies. Progressive customers often note long processing times or less proactive communication.

  • Which company offers the best rates after an accident?

    After an accident, the average liability-only Progressive policy costs $140 per month, and the average liability-only GEICO policy costs $109 per month, according to Insurify data. But differences in insurance pricing depend on your location and driving history. Comparing multiple insurance quotes can help you find the best insurance policy after an accident.

Methodology

Insurify data scientists analyzed more than 190 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. J.D. Power. "20202 U.S. Auto Insurance Study."
  2. Better Business Bureau. "Progressive Corporation."
  3. Better Business Bureau. "GEICO."
Alani Asis
Alani AsisFreelance Personal Finance and Insurance Writer

Alani Asis is a personal finance freelance writer with more than four years of experience. She’s written about insurance, investing, and other personal finance topics for leading publications and brands like Insider, Fortune, LendingTree, and more. Alani aims to make personal finance approachable through fun, relatable, and digestible content.

Alani has been a contributor at Insurify since January 2023.

Sara Getman
Edited bySara GetmanAssociate Editor
Sara Getman
Sara GetmanAssociate Editor

Sara Getman is an Associate Editor at Insurify and has been with the company since 2022. Prior to joining Insurify, Sara completed her undergraduate degree in English Literature at Simmons University in Boston. At Simmons, she was the Editor-in-Chief for Sidelines Magazine (a literary and art publication), and wrote creative non-fiction.

Outside of work, Sara is an avid reader, and loves rock climbing, yoga, and crocheting.

Konstantin Halachev
Data reviewed byKonstantin HalachevVP of Engineering & Data Science
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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