21st Century

21st Century - Car Insurance

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4.8 Rating

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Last Updated: January 2022

21st Century Auto Insurance Quotes

StateAverage Monthly Cost



Composite Score
What is this?
U.S Auto Insurance Claims Satisfaction Study (2018)
Claim ServicingAbout average
Estimation ProcessAbout average
First Notice of Loss (FNOL)About average
Overall SatisfactionAbout average
Rental ExperienceAbout average
Repair ProcessAbout average
SettlementAbout average
J.D. Power Ratings by Region (out of 1000)
RegionRatingsState Average
California822Better than most
21st Century Ratings
BrandRatingsUser reviews
Mobile App (Android)
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA
Standard & Poor'sA


The largest discounts from 21st Century are: Good Credit, Passive Restraint, Multiple Vehicle

Carrier Discounts
Discount %
Good CreditPassive RestraintMultiple VehicleGood StudentGood DriverOrganizationteenSMARTMultiple PolicyAnti-lock BrakeAnti-Theft DeviceDefensive Driver
Discount Group
Discount TypeDiscount %
Good Creditup to 60%
Passive Restraintup to 30%
Multiple Vehicleup to 30%
Good Studentup to 20%
Good Driverup to 16%
Organizationup to 14%
teenSMARTup to 10%
Multiple Policyup to 10%
Anti-lock Brakeup to 5%
Anti-Theft Deviceup to 5%
Defensive Driverup to 2%
Senior AdultVaries
Daytime Running LightsVaries
Continuous CoverageVaries
Driving trainingVaries
Mature driverVaries
Home OwnerVaries
Advance shopperVaries
New CarVaries
Paid in fullVaries
Paperless documentsVaries
Affinity groupVaries
Student Away at SchoolVaries
Anti-lock BrakeVaries
Preferred paymentVaries
Accident FreeVaries
Farm VehicleVaries
Provider SwitchVaries
Anti-lock BrakeVaries
Anti-Theft DeviceVaries
Alcohol education awarenessVaries
Sponsored MarketingVaries
Response RatingVaries

Payment methods

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    Automatic Online Payment
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    Bank Payment/Direct Deposit
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    Credit Card Payment
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    Debit Card Payments
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    Electronic Check
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    Mobile App Payments
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    Online Payment
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    Phone Payment
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    Money Transfer

Features and Services

21st Century's insurance agents are available for customer support and claims service 24 hours a day, 7 days a week. In the event of an emergency, 21st Century’s Catastrophe Teams are available for on-the-scene roadside assistance. In the event of an accident, 21st Century's Farmers Circle of Dependability Program offers over 2,200 trusted and efficient repair shops nationwide so policyholders can get back on the road. 21st Century also allows customers to manage aspects of your account online and on your time.

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    24/7 service
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    Mobile app
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    Roadside assistance
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    Online account management

Car Insurance Coverage

Not seeing the state you're looking for? See all states here.

Optional Coverage

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    Roadside Assistance
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    Rental Reimbursement
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    Glass Coverage
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    Gap Insurance
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    Antique or Collector Car Insurance
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    Mechanical Breakdown Insurance
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    Accidental Death, Dismemberment, Disability
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    Comprehensive Claim Forgiveness
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    Umbrella Policy

21st Century Insurance by State

SR‌-22 Insurance by State

21st Century Insurance Products

Car Insurance
Umbrella Insurance
Classic Car Insurance
RV Insurance

FAQs - 21st Century Car Insurance

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How does Insurify find me the cheapest car insurance quotes?

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How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare 21st Century to GEICO

21st Century vs GEICO

Company History

Founded in 1958, and purchased by Farmers Insurance Group in 2009, 21st Century Insurance has provided coverage for nearly 60 years. 21st Century is a leading provider of automobile, home and small business insurance, along with a wide range of other insurance and financial services covering over 10 million households, and 20 million individuals. They currently have a JD Power and Associates rating of 2 out of 5 for overall customer satisfaction.

How to cancel your 21st Century Car Insurance Policy

In order to cancel your policy, you will need to send your request via email service@21st.com for California residents or customer.service@21st.com for non-California residents, fax at 800-842-3057 for California residents or 866-447-2611 for non-California residents, or postal mail. If you have questions about your cancellation policy, contact the auto-service department at 800-241-1188.

21st Century Reviews

5 Stars
50 %
4 Stars
20 %
3 Stars
10 %
2 Stars
7 %
1 Star
13 %

Most Positive Review

By Tammy
Their reasonable rates, the ability to pay 6 month or 3 month premium, and it was easy to add or remove a vehicle on the policy online (and get proof of insurance the same way).

Most Critical Review

By Valmiro
Adjusters does not listen to customers and are too fast to blame their customers as at fault

All Reviews

Showing 1 - 10 out of 443 Reviews
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Read reviews that mention

Good service but not sure about the rates.
The prices are too high I got a quote for 108 for two cars one full coverage one standard so who do you think I should go with us if I stick with century 21 it's going to if I stick with century 21 it's going to be over$200 I call it price gouging the customer other insurance companies in are lower-priced
I was with Kipper insurance for $20 a month added a second vehicle my rates more than double so I switched on principle I keep getting offers for $38 a month still too high $25 a month is what I want to pay and I will find someone at that rate then I will switch again
I think I paid too much I think I should be paid $30. I plan to change companies once my contract expires
They were low on the price then price went up
They raised my rates and I have no accidents
This 21st century company are a bunch of morons !!! i had a policy with them .......i get paid on the 3rd of every month .....yet these IDIOTS don't get that if they take an auto payment on the 31 st there is not enough money to cover it since i wont have any money until the 3rd .....these morons took money on my payment on the 31st from my bank and made my checking account over drawn//i explain to these IDIOTS that i need to change the due date till the 5th since that how i always had it .....these IMBECILES !! don't seem to understand this issue .........anyone with logic and common sense would understand this problem......yet these MORONS don't want to fix this issue .....
I was given an online quote, I called in and was delayed on purchasing coverage because they said that my DL was suspended, so I emailed them the recently renewed license, then they put me on hold, come back and tell me the policy quote would be increased because the violation conviction date was November of 2018, the violation date was July 2017 as I disclosed on the application when I received the initial quote. Don't like that they used a technicality to price gouge me.
Service was good
Showing 1 - 10 out of 443 reviews

21st Century Car Insurance Information

Insurify Composite Score80
Number of discounts38
Number of reviews443
User Rating3.9
A.M. BestA
Standard & Poor'sA


The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.