Preferred Mutual Auto Insurance: User Reviews and Quotes (2025)

Drivers looking for lower-cost auto insurance in New York and Massachusetts can consider Preferred Mutual Auto Insurance. The company has competitive prices, many driver discounts, and an AM Best financial strength rating of A (Excellent).

But due to a limited number of online customer reviews, it’s difficult to find information on how satisfied customers are with the company’s claims service. When looking for coverage, you should always compare quotes from multiple insurance companies.

Here’s what you need to know about auto coverage options from Preferred Mutual.

How Preferred Mutual compares to other insurance companies

Compared to similar insurers that cover small geographic areas — like 21st Century, Anchor, Commonwealth Casualty, and Hallmark — Preferred Mutual has cheaper average rates and more discounts. It has less availability and reach than its competitors but has a similar financial strength rating.

The table below shows how Preferred Mutual compares to its competitors.

Factor	How Preferred Mutual Compares
Rates	Cheaper
Discounts	More than competitors
Availability	Less than competitors
Financial strength	Similar to competitors

How Preferred Mutual rates compare to competitors

The average cost of full-coverage insurance from Preferred Mutual is $150 per month. This is cheaper than some competitors and the national average of $195 per month.

See average rates for companies similar to Preferred Mutual below.

Insurance Company	Full Coverage
21st Century	$228
Anchor	$158
AssuranceAmerica	$256
Commonwealth Casualty	$251

Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Average cost of Preferred Mutual auto insurance

How much you pay for car insurance depends on a number of factors, including your driving record and age. Drivers with a clean record pay much lower rates than people with past speeding tickets, accidents, or DUIs. Insurers view drivers with past incidents as higher-risk and more likely to file claims, so they charge higher rates.

Your age also plays a significant role. Teenagers and drivers younger than 25 face the highest rates on average due to less driving experience. Drivers between 35 and 69 pay lower rates than younger drivers, but drivers older than 70 may see a slight increase in premiums.

Here’s how average liability insurance rates from Preferred Mutual compare to national average rates.

Driver Type	Preferred Mutual Average Monthly Quote	National Average
Drivers with a clean record	$73	$107
Drivers with a speeding ticket	$103	$138
Drivers with an at-fault car accident	$107	$140
Drivers with a DUI	$122	$157
Teen drivers	$126	$209
Senior drivers	$53	$90

Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

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Preferred Mutual car insurance cost by state

Car insurance requirements and prices depend on where you live. When determining your auto insurance premiums, insurers will consider your ZIP code and state insurance requirements.

The vehicle crime rates in your neighborhood, whether you live in a city or small town, and whether you park on the street or in a secure garage can affect the cost of your car insurance.^[2] The type and amount of insurance you need can also influence the cost and will vary between states.

Compared to other companies selling insurance in Massachusetts and New York, Preferred Mutual has affordable average coverage. See how much liability coverage costs from Preferred Mutual compared to the state averages.

State	Preferred Mutual Average Monthly Quote	State Average
Massachusetts	$69	$101
New York	$102	$286

Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

Preferred Mutual car insurance discounts

Insurance discounts are an important factor to consider when comparing insurance companies because they can help you save a significant amount of money. Preferred Mutual offers several discounts, but availability varies based on the state you live in.

You can search using your ZIP code on Preferred Mutual’s website to find an independent agent who can tell you which discounts you qualify for. See the specific discounts offered in Massachusetts and New York below.^[3][4]

Discount	State Availability	Description
Annual mileage	MA	For people who drive less than 7,500 miles per year
Class 15	MA	Available to insured drivers who are 65 and older
Defensive driver	NY	Available to drivers who complete a defensive driving course
Driver’s training	MA and NY	For novice drivers who take an approved driver’s training course
Good student	MA and NY	For full-time high school and college students who maintain an average of B or above
Loyalty credit	MA	Based on the number of years you’ve had coverage with Preferred Mutual
Multi-car	MA and NY	For policyholders who insure more than one car
Multi-policy	MA and NY	For policyholders who have multiple policies, such as vehicle, homeowners, or mobile homeowners insurance
New business credit	MA	Get a premium credit for being a new customer
One pay	MA	When you pay your entire premium at the beginning of your policy term
Preferred risk premium	MA	Applies to all vehicles meeting underwriting criteria
Roadside assistance	MA and NY	Savings available to members of AAA or another motor club
Security	MA and NY	Save if your car has safety features, like airbags or an anti-theft device
Student away at school	NY	Available to students who live 100 miles or more from home without a vehicle

How customers feel about Preferred Mutual

Preferred Mutual has relatively limited online customer reviews.

The company has a customer review rating of 1.67 out of 5 stars on its Better Business Bureau (BBB) page, though the page only has six customer responses. Preferred Mutual doesn’t have a page with customer reviews on Trustpilot. It has received around 240 customer reviews on Google reviews with an average rating of 3.4 out of 5 stars.

When it comes to financial strength, Preferred Mutual has an A (Excellent) rating from AM Best. The company also has fewer customer complaints than average filed with the National Association of Insurance Commissioners (NAIC).

Preferred Mutual ratings

You can refer to several ratings to measure the financial security and customer satisfaction of an insurance company.

AM Best is a large credit-rating agency that rates the financial stability of insurance companies. The NAIC collects and shares customer complaint information against insurance companies. Preferred Mutual doesn’t have a ranking from J.D. Power, an analytics company that offers consumers insights into an insurance company’s performance.

See how Preferred Mutual rates below.

Rating	Score	What This Means
AM Best	A (Excellent)	The company can afford to pay customer claims
NAIC Complaint Index	0.22	Less-than-average number of customer complaints

Preferred Mutual car insurance coverage options

Preferred Mutual car insurance offers the standard state-required car insurance coverages in New York and Massachusetts — including liability, medical payments, personal injury protection, and uninsured motorist coverage — as well as collision and comprehensive coverage.

Preferred Mutual offers the following optional types of car insurance:

• 

  Collision

  Pays for repairs to your car if you have an accident, regardless of fault

• 

  Comprehensive

  Covers damages to your car resulting from perils other than a collision, such as theft, vandalism, or severe weather

• 

  Accident forgiveness

  Can help you prevent a rate increase after your first at-fault accident

• 

  Towing and labor

  Includes coverage for some towing, labor, and rental reimbursement expenses

• 

  New car repair/replacement

  This can cover the cost to replace or repair your new vehicle within the first year of purchase. It doesn’t include coverage for fire, theft, or vandalism.

While Preferred Mutual offers a good selection of insurance coverage options, some of its competitors in the auto insurance industry offer a wider range of coverage, including gap insurance and rideshare coverage.

Other options for Preferred Mutual customers

In addition to auto insurance, Preferred Mutual also offers customers other coverages, including:

• Homeowners insurance: You can protect the structure of your home against many covered perils, including fires, hurricanes, tornadoes, and lightning. But Preferred Mutual home insurance doesn’t cover floods or earthquakes.

• Boat and trailer insurance: If you have a boat or trailer, you can add additional insurance onto your existing auto, homeowners, or renters insurance policy.

• Above-ground pool insurance: Preferred Mutual also offers some specialty insurance coverage, including above-ground pool insurance you can add onto an existing homeowners policy.

• Retail shop insurance: The company sells business insurance and commercial insurance for all types of retail shops.

Preferred Mutual insurance FAQs