Infinity - Car Insurance

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Last Updated: January 2022
Click here for our full review of Infinity car insurance quotes, discounts, and coverages.

Infinity Auto Insurance Quotes

StateAverage Monthly Cost



Composite Score
Not Rated
What is this?
Infinity Ratings
BrandRatingsUser reviews
Trust Pilot
Trustpilot score: 1.5
TrustScore 1.5
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA-
Standard & Poor'sA


The largest discounts from Infinity are: Multiple Vehicle, Good Driver, Prepay

Carrier Discounts
Discount %
Multiple VehicleGood DriverPrepay
Discount Group
Discount TypeDiscount %
Multiple Vehicleup to 38%
Good Driverup to 25%
Prepayup to 15%
Anti-Theft DeviceVaries
Low MileageVaries
Home OwnerVaries
Roadside AssistanceVaries
Defensive DriverVaries
Anti-lock BrakeVaries
Passive RestraintVaries
VIN EtchingVaries

Payment methods

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    Mobile App Payments
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    Online Payment

Features and Services


Infinity has offered its customers exceptional service for over 60 years. Infinity specializes in providing high-risk drivers with affordable premium rates, flexible payment plans, and competitive down payments. Infinity's network of independent insurance agents is available for claim support and roadside assistance 24 hours a day, 7 days a week. Infinity's free DriverClub\u00AE membership offers 24/7 roadside assistance and can be accessed through the Infinity Mobile App. The mobile app also allows you to submit claims, find repair shops, and make payments.

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    24/7 service
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    Mobile app
  • benefit/roadside-assistance.svg
    Roadside assistance
  • benefit/low-prices.svg
    Low prices for high risk drivers
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    Online account management

Optional Coverage

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    Roadside Assistance
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    Rental Reimbursement
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    Glass Coverage
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    Personal/Upgraded Item Coverage

SR‌-22 Insurance by State

Infinity Insurance Products

Car Insurance
Motorcycle Insurance
ATV Insurance
RV Insurance
Boat Insurance
Classic Car Insurance
Ridesharing Insurance
Commercial Insurance
Business Insurance
Home Insurance
Renters Insurance
Condo Insurance
Mobile Home Insurance
Flood Insurance
Life Insurance
Health Insurance
Umbrella Insurance

FAQs - Infinity Car Insurance

How does Insurify work?

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How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare Infinity to GEICO

Infinity vs GEICO

Company History

Headquartered in Birmingham, Alabama, Infinity Insurance was founded in 1955. The company currently employs over 1,900 people and partners with 13,000 independent agencies and brokers.  Infinity prides itself on being the second largest writer of non-standard auto insurance policies in the United States.

Infinity Insurance is part of the Infinity Property & Casualty Corporation (IPCC). Kemper Auto acquired Infinity in 2018.

Infinity has received an "A-" rating for financial strength from A.M. Best. 

Infinity specializes in vehicle, business, and property insurance services, and also provides life insurance and umbrella insurance.

Contact Information

Headquarters address: 2201 4th Avenue North Birmingham, AL 35203

Phone numbers: (800) 334-1661 (to report a claim); (800) INFINITY (to get a quote); (800) 782-1020 (customer service line); (800) 722-3391 (commercial auto);
(855) 697-4611 (Infinity DriverClub®); (800) 252-5233 or (877) 722-3391 (classic collectors).

Infinity Reviews

5 Stars
20 %
4 Stars
11 %
3 Stars
13 %
2 Stars
7 %
1 Star
49 %

Most Positive Review

By Lisa-Marie
My broker is spectacular. So far it has been the cheapest insurance I have found. The customer service is top notch

Most Critical Review

No claims or any other negative reports but they increased my cost more then 50%. Of course I went somewhere else.

All Reviews

Showing 1 - 10 out of 363 Reviews
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If I could give negative stars I would. I see I’m not alone given the other reviews I have read. Avoid this insurance company at all costs!! They are completely unprofessional and only interested in taking your money. My adjuster was Jessica Sanders. I have called and left repeated messages for Jessica without a call back. Once I finally got a call back the message she left was rude and she called both me and my mechanic a liar because she told us one thing then changed her mind but didn’t decide to update myself or the mechanic. She also told me not to call her back. Really?!!! While I was waiting for Jessica to call me back I tried to reach out to her boss, Ray Johnson multiple times. Surprise surprise he did not return any of my calls either. I have also reached out to the supplements dept multiple times, as it was suggested by my adjuster and haven’t heard back from them either. I called the regular customer service line and was told there is no contact information for whomever is above Ray Johnson and I would need to talk to my adjuster to get things resolved. Well I would love to but she’s incompetent and doesn’t do her job. It is going on two weeks and I am still no closer to getting my car back which is resulting in lost money since my husband needs the car to go to work. No one at this company cares about their customers but I can guarantee that if they were in my shoes they would want some answers too. Absolutely unacceptable and a terrible way to treat people!! Worst insurance company ever!!
I signed up for this insurance when I got my first car and it was exciting times, unfortunately I got into an accident and the comfort and security that an insurance company is suppose to bring, was not something I was ever going to know. Kemper Infinity Auto has brought me the worst auto insurance experience I could have even imagined. While in the process of filling my claim, the adjuster assigned to my claim was let go; and the case was never reassigned- leaving it incorrectly inputted for months, which resulted in me paying thousands of dollar to my lien holder because this company does not care about the people they say they consider "family". To fix this situation, I, a paying customer had to connect three-way calls between each company and department because no one at this insurance company wanted to do their job of processing claims correctly. Now after a year I think my policy is over, because the contract I signed was for a year and I never authorized for them to automatically renew my policy- hell, I don't even have a car, but low and behold posted to my checking account is another charged from this company. So unless you like to be charged amounts you never agreed to, and then demand refunds that could've been avoided in the first place or you like forcing people to their jobs- don't use this company and learn from my mistake.
Cherrelle Bowen
was in an auto accident w/ full coverage, they promised an amount they never paid, I made several calls, sent emails and even spoke with the supervisors manager and they never paid the claim. They waited a yr and a half later until i gave up and removed totaled car from my policy they closed the claim and avoided my calls. my car caught fire last night they did not help either, was told i had to find a way to get my burned car off the street and they can help after. This gave me the worst anxiety attack. This company really makes me depressed. I pay on time every month for yrs and they cant even return a call or email. Now they changed the name because of all the bad reviews.shame on you
Gerardo Huerta
This could be one of worst insurance companies to deal with, the adjusters do not return calls or emails. I regret being a customer of this so called insurance company.
one of the worse insurgence company i ever have dealt with..
Eitan Aizenshtein
They are THE WORSE!!! Nobody answer our phone calls, nor emails. We are waiting almost a month to be contact. Be careful to insure your cars/tracks with them!!! They do not care about our time and business at all. I need my track to be repair and they dragging legs. They just sent us ridiculous quote that is $5,500 less from the body shop.
David Hernandez
Can You all make sure w@h handling adjusters control their children/noises when speaking w people.Outrageous how many times I had to repeat myself because of her background better please, and little more professionalism wouldn't hurt either.
Darryl T
I was hit by one their clients. I drive a yukon xl denali . Im a lux black driver with lyft. They didn't want to pay me for lost wages saying that I could rent a car from lyft to continue working. I told the rep I cant rent a yukon from lyft and they told me I'm SOL!... I missed a lot of money that week. I should have lawyered up but didnt think it was that serious seeming how minor the damage was. They took 3 days to approve the funds for my repairs. After I called the headquarters myself because the body shop couldn't reach anyone. Stay away from INFINITY INSURANCE! And if someone hits you with INFINITY INSURANCE get a lawyer and get all of your money!
Nina Barragan
Ornesia Rogers was so rude to me over the phone, she scares me a lot. I'm a person that works focused on providing the best customer services I can and when I heard her reaction to my questions, looks definitely like she hates her job. She has not patience, she doesn't smile over the phone, she sounds unhappy. I'm scared to talk with her again. someone can help me? Thank you,
Showing 1 - 10 out of 363 reviews

Infinity Car Insurance Information

Insurify Composite Score0
Number of discounts15
Number of reviews363
User Rating2.5
A.M. BestA-
Standard & Poor'sA


The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.