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If you’re looking for an insurance company that serves drivers with limited coverage needs, fulfills your SR-22 requirement, and welcomes foreign licenses — namely a Matrícula ID — Hallmark auto insurance may be your best option.
But before you leap to buy a policy, it’s worth noting some of its drawbacks. Hallmark’s insurance premiums are higher than the national average. Its ratings are also missing from major insurance-scoring agencies.
Here’s what you need to know about Hallmark Auto Insurance.
Quick Facts
The average monthly cost of a Hallmark policy is $215.
Hallmark auto insurance is available to drivers in seven states in the South and Southwest.
Hallmark offers unique features, like non-owner insurance and short-term coverage.
How Hallmark stacks up
User Reviews
4.1
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
2.4 /10
4.1
Best choiceBased on 8 verified guest reviews and ratings
How drivers feel about Hallmark
Drivers appreciate the low premiums and friendly customer service but dislike the slow claims handling and outdated mobile app.
AI-generated from the text of verified reviews collected by Insurify
Best For
SR-22 insurance
Short-term coverage
Foreign-born drivers
How drivers feel about Hallmark
Drivers appreciate the low premiums and friendly customer service but dislike the slow claims handling and outdated mobile app.
AI-generated from the text of verified reviews collected by Insurify
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
NR
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
2.35
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A-
Why we picked this company
Dallas, Texas-based Hallmark Insurance offers personal auto coverage, renters, personal aircraft, aviation, and commercial insurance. Notably, the company offers insurance for international drivers, and those who need an SR-22. In May 2023, A.M. Best downgraded its rating of the insurer to C++ for financial strength, and B+ for credit – negative ratings that bring into question the company’s ability to pay claims. However, the company has an A+ rating from the Better Business Bureau, and a lower-than-expected number of complaints with the National Association of Insurance Commissioner’s Consumer Complaints Index.
Pros
Fewer customer complaints
Serves hard-to-insure populations like foreign drivers
Cons
Poor A.M. Best ratings
Company website gives no information on the company’s history or affiliations
Hallmark insurance outshines the competition in discount opportunities and availability. However, its rates are higher than average.
Factor
▲▼
How Hallmark Compares
▲▼
Rates
Higher
Customer service
Not rated
Discounts
More than competitors
Availability
More than competitors
Financial strength
Stronger than competitors
How does Hallmark auto insurance work?
Hallmark Insurance Group is a subsidiary of Hallmark Financial Services, a Dallas-based company. Aside from car insurance, the company also sells renters insurance, home insurance, and several business insurance products. Hallmark also offers a multi-policy discount.
One thing to note is Hallmark relies on independent insurance agencies to sell policies. Since its distributors don’t work with Hallmark exclusively, your experience with this insurer may vary by the independent insurance agency or agent you work with.
In addition, if you have a less-than-perfect driving record, you may have luck with Hallmark. This insurer specializes in non-standard coverage or insurance for high-risk drivers and will file a financial responsibility (SR-22 or FR-44) form if your state requires it. Many insurance companies don’t offer this coverage.
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Hallmark’s rates start at $153 per month for liability coverage
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Based on 3,806+ reviews
4.8/5
Average cost of Hallmark auto insurance
On average, a full-coverage insurance policy at Hallmark costs $277 per month, and a liability-only policy costs $153 per month. This is more than the national average cost of car insurance.
Hallmark insurance reviews and ratings
Online reviews and ratings can help you decide if an insurance company is one you’ll enjoy working with. Unfortunately, Hallmark has received a host of negative customer reviews. Its rating information is also limited to the National Association of Insurance Commissioners (NAIC) and the Better Business Bureau (BBB).
Hallmark customer reviews
Hallmark only has a few reviews through the Better Business Bureau and none through Trustpilot. The reviews skew largely negative and cite lack of communication and long claim periods.
However, some customers cited kind and efficient service from Hallmark.
Hallmark ratings
Credit-rating agencies give consumers insights on a company’s financial strength, claims handling, and quality of customer service. Here’s what regulators have to say about Hallmark insurance.
NAIC Complaint Index: Lower than expected for a company of its size[2]
Hallmark car insurance coverage options
Hallmark offers the required state-minimum car insurance for drivers seeking coverage at low rates. People looking for more protection can pay more for its full-coverage policies, which include comprehensive and collision coverages.
At Hallmark, you can choose from common optional insurance coverages, including uninsured/underinsured motorist, medical payments, towing and labor, and rental reimbursement coverage.
It doesn’t stop there. Hallmark also offers a suite of unique coverages that many insurers may not. Take a look at additional coverages Hallmark insurance has:
Short-term coverage
Most insurance companies let you renew your policy for six months at a time. Hallmark lets you renew your coverage as often as monthly. Visitors with foreign passports who aren’t staying long but need to drive may be especially interested in this perk.
Non-owner insurance
If you’re in the U.S. temporarily, non-owner insurance gives you coverage when borrowing or renting a car. It only provides the minimum liability coverage, but it’s usually cheaper than buying a full-coverage auto insurance policy.
SR-22 insurance
Hallmark specializes in insurance for high-risk drivers. The company will also file an SR-22 or FR-44 certificate if you need it. Most insurance companies don’t offer this coverage or will charge very high rates.
Matrícula ID, international licenses, and foreign passports
Hallmark insurance makes it easy for Mexican nationals with a matrícula consular and other foreign citizens with international driver’s licenses or passports to get insurance. Other insurance companies may not offer this option, or it may be more difficult to get insurance with them.
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Based on 3,806+ reviews
4.8/5
Hallmark car insurance cost by state
The cost of your car insurance policy will depend on factors such as your state’s coverage requirements, weather conditions, population density, accident rates, and crime rates. The table below illustrates the average cost of a Hallmark full-coverage and liability-only policy in the states where it operates.
In most cases, you’ll see that Hallmark’s rates are higher than average.
State
▲▼
Average Quote: Full Coverage
▲▼
Average Quote: Liability Only
▲▼
Arizona
$230
$108
Arkansas
$215
$84
New Mexico
$146
$55
Oklahoma
$230
$109
Texas
$438
$227
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.
Hallmark auto insurance rates by driving history
Your driving record has a huge influence on your car insurance rates, and drivers with a spotty history generally pay more for car insurance than drivers with a clean record.
The severity and frequency of driving incidents also affect your insurance costs. For example, someone with a single speeding ticket will pay less than someone with multiple speeding tickets and a DUI.
Here, you can see the average monthly cost of Hallmark car insurance for various driving profiles.