State Farm Auto Insurance: User Reviews and Quotes (2025)

State Farm is the largest U.S. auto insurance company by market share, and it earns high marks for outstanding customer service.

Catherine Collins
Catherine Collins

Catherine leverages her background in education and finance to write articles that help readers make informed decisions about their insurance and finances.

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Katie Powers
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Katie PowersSenior Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

  • NPN: 20564519

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

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Mark Friedlander
Reviewed byMark Friedlander
Mark Friedlander
Mark FriedlanderSenior Director, Media Relations, Triple-I
  • Corporate communications director for Insurance Information Institute

  • 20+ years in insurance and communications

As Director, Corporate Communications for Triple-I, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.

Konstantin Halachev
Data reviewed byKonstantin Halachev
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Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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For more than 100 years, State Farm has helped insure its customers with its car, home, and life insurance products. As a company, it’s financially strong and committed to community service. It’s the largest auto insurance and home insurance company in the United States by market share.[1]

Quick Facts
  • State Farm has an Insurify Quality (IQ) Score of 9.3 out of 10. The company earned a high score in part due to above-average customer satisfaction rankings, solid financial strength ratings, and quality coverage offerings.

  • State Farm has an A++ (Superior) financial strength rating from AM Best, the highest rating possible.[2]

  • The national average cost of full-coverage auto insurance from State Farm is $117 per month.

What is State Farm car insurance?

Although State Farm offers various insurance products, it actually started with car insurance as its only offering. In 1922, retired farmer G. J. Mecherle started the company to provide car insurance to rural drivers. Over time, the company grew, and now it offers numerous different products to customers.[3]

State Farm logo
User Reviews
4.1
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.3 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$55/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$117/mo
4.1
Best choiceBased on 11,257 verified guest reviews and ratings
How drivers feel about State Farm

Customers appreciate the insurer’s excellent customer service and personal attention but dislike the high prices and frequent rate increases. They also express frustration with the claims process.

AI-generated from the text of verified reviews collected by Insurify
Best For
Customer service
Competitive rates
Discounts for safe drivers
How drivers feel about State Farm

Customers appreciate the insurer’s excellent customer service and personal attention but dislike the high prices and frequent rate increases. They also express frustration with the claims process.

AI-generated from the text of verified reviews collected by Insurify
Best For
Customer service
Competitive rates
Discounts for safe drivers
Reviews (6,040)

Tammi

June 29, 2025

Verified Review

State Farm is financially greedy

State Farm is ridiculously expensive!

Dorothy

June 28, 2025

Verified Review

State Farm for the average person

My agent is exceptional!

James

June 28, 2025

Verified Review

I wouldn't recommend them because they keep raising rates with every birthday. My car used to cost around $300 every 6 months, now it is over $500 in just 4 years. No claims have been made and no tickets or DUIs, just rate increases.

I wouldn't recommend them because they keep raising rates with every birthday. My car used to cost around $300 every 6 months, now it is over $500 in just 4 years. No claims have been made and no tickets or DUIs, just rate increases.
See all State Farm reviews
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
657
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.84
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

State Farm sells auto and other vehicle insurance, homeowners, life, health, pet, disability, and small business insurance. Available in every state except Rhode Island and Massachusetts, State Farm car insurance policies offer multiple ways to save, from customizing coverage types, to a robust list of discounts. The company has far fewer complaints than expected for the industry, according to the National Association of Insurance Commissioner’s Consumer Complaints Index. State Farm also ranks among the top 10 companies for customer satisfaction in every region on the J.D. Power Overall Customer Satisfaction Index.

Pros
  • High rates of customer satisfaction

  • Rideshare insurance available

Cons
  • Doesnt offer accident forgiveness or gap coverage

  • May not be the cheapest choice for drivers with violations

State Farm vs. Allstate, GEICO, and Farmers

State Farm logo
Allstate logo
GEICO logo
Farmers logo
Average price
Prices based on average across state-minimum and full coverage car insurance
$86/mo*
Average price
Prices based on average across state-minimum and full coverage car insurance
$98/mo*
Average price
Prices based on average across state-minimum and full coverage car insurance
$135/mo*
Average price
Prices based on average across state-minimum and full coverage car insurance
$169/mo*
Overall rating
4.1
Overall rating
3.9
Overall rating
4.0
Overall rating
3.8
Value for money
3.8/5
Value for money
3.6/5
Value for money
3.8/5
Value for money
3.6/5
Customer service
4.1/5
Customer service
3.8/5
Customer service
3.9/5
Customer service
3.8/5
Claims handling
4.1/5
Claims handling
3.9/5
Claims handling
4.1/5
Claims handling
4.1/5
Special highlight
AI-generated from 6040 user reviews
Customer service
Special highlight
AI-generated from 3653 user reviews
Accident forgiveness
Special highlight
AI-generated from 6429 user reviews
Teen drivers
Special highlight
AI-generated from 1175 user reviews
Bundling discounts
Data in this table has been sourced from Insurify’s users who have indicated they are insured with the listed providers

State Farm car insurance coverage

State Farm offers various car insurance coverage options for customers, including:

  • illustration card https://a.storyblok.com/f/162273/x/7b43b14514/damage-from-aircraft.svg

    Collision

    Collision coverage can help you repair your car after an accident with another vehicle or an object like a tree.

  • illustration card https://a.storyblok.com/f/162273/x/665da91bf7/comprehensive-coverage.svg

    Comprehensive

    Comprehensive coverage provides coverage for non-collision incidents, including theft, vandalism, fire, weather hazards, cracked windshields, and hitting an animal on the road.

  • illustration card https://a.storyblok.com/f/162273/x/169fdfde11/liability-coverage.svg

    Liability

    If you cause an accident, liability coverage will pay for others’ medical expenses and repairs up to the limit on your policy. Most states require drivers to buy a minimum level of liability coverage.

  • illustration card https://a.storyblok.com/f/162273/150x150/f82464c85b/car-sharing-96x96-orange_048-car-key.svg

    Car rental and travel expense coverage

    Rental car coverage helps pay for a rental car while you have your car repaired following a covered incident. Travel expenses will help you pay for food and a place to stay if you’re in an accident 50 or more miles from where you live.

  • illustration card https://a.storyblok.com/f/162273/x/5285c4cd74/uninsured-or-underinsured-motorist-coverage.svg

    Uninsured/underinsured motorist

    Unfortunately, not all drivers carry adequate liability insurance. If someone who doesn’t have insurance or doesn’t have enough causes an accident, uninsured/underinsured motorist coverage helps pay for your remaining medical and repair bills.

  • illustration card https://a.storyblok.com/f/162273/x/4c9753bdbe/medical-payments.svg

    Medical payments

    Medical payments coverage pays for medical and funeral expenses after an accident.

  • illustration card https://a.storyblok.com/f/162273/100x100/9997698e9e/emergency-roadside-service.svg

    Emergency roadside assistance

    Roadside assistance insurance pays for towing and labor when you need a tow, jump-start, or tire change on the road.

  • illustration card https://a.storyblok.com/f/162273/150x150/e4b60c0b46/transport-96x96-orange_013-taxi.svg

    Rideshare insurance

    State Farm’s rideshare coverage provides additional insurance when the service you’re driving for doesn’t. When the app is on and you’re waiting to accept a ride, State Farm’s coverage is active.

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How to get a State Farm car insurance quote

You can get a State Farm car insurance quote directly on the State Farm insurance home page. Select “Auto” for your insurance product and enter your ZIP code. Then, you create your Personal Price Plan, which generates an auto insurance quote. Or you can contact a local State Farm agent for a quote.

You can also use a quote-comparison platform like Insurify. Although State Farm is a well-known company, insurance prices can vary depending on your personal situation. Using a quote-comparison platform can help you determine which insurance company offers you the best coverage for the best price.

State Farm car insurance cost by state

Car insurance prices vary by state.[4] Below are the average monthly rates for State Farm’s liability-only and full-coverage car insurance.

Average Monthly Cost by State

State
sort ascsort desc
Average Monthly Quote: Liability Only
sort ascsort desc
Average Monthly Quote: Full Coverage
sort ascsort desc
Alabama$64$105
Alaska$84$120
Arizona$83$118
Arkansas$38$77
California$124$314
Colorado$72$110
Connecticut$74$114
Delaware$124$205
Florida$74$93
Georgia$103$137
Hawaii$60$133
Idaho$42$43
Illinois$43$71
Indiana$43$70
Iowa$14$33
Kansas$69$83
Kentucky$104$141
Louisiana$88$129
Maine$42$82
Maryland$183$237
Massachusetts$67$71
Michigan$119$216
Minnesota$62$83
Mississippi$40$71
Missouri$67$104
Montana$37$65
Nebraska$63$121
Nevada$50$78
New Hampshire$42N/A
New Jersey$327$373
New Mexico$80$141
New York$398$500
North Carolina$75$96
North Dakota$31$35
Ohio$50$72
Oklahoma$42$74
Oregon$116$131
Pennsylvania$72$84
Rhode Island$65$107
South Carolina$65$107
South Dakota$42$65
Tennessee$38$71
Texas$46$80
Utah$119$149
Vermont$19$43
Virginia$50$87
Washington$51$115
District of Columbia$120$200
West Virginia$54$76
Wisconsin$35$57
Wyoming$27$47

State Farm auto insurance rates by driving history

Your driving history influences your car insurance rates. If you have a clean driving record, you’ll pay lower average rates than if you had a DUI, speeding ticket, or at-fault accident in the past.[4] Here’s how driving history can affect State Farm’s average monthly quotes.

Quote Price by Driving Record

Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

State Farm car insurance cost by age

Younger drivers are riskier than older drivers, so they tend to pay more on average for car insurance. But once drivers reach 25 years old, their rates drop significantly. Here are State Farm’s average monthly premiums based on driver age.

Quote Price by Age Group

Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.

State Farm car insurance discounts

State Farm, like many other auto insurers, offers several car insurance discounts for drivers to save money. Here are some of the most popular ones:

  • Safe driver: State Farm has a program called Drive Safe & Save. You enroll via a mobile app that tracks your driving and then receive discounts for enrolling and driving safely. Drivers with no moving violations or accidents in the past three years can save on their premiums.

  • Steer Clear: This is a program for new drivers or drivers younger than 25. Through this program, you learn how to become a safer driver. If you complete the program requirements and have no at-fault accidents or moving violations, you can earn a premium discount.

  • Good student: You can get a good student discount if you rank in the top 20% of your class, have a 3.0 GPA, made the dean’s list, or are on the honor roll.

  • Student away at college: Students younger than 25 who move away to school and drive only during holidays and school vacations may be eligible for this discount.

  • Multiple cars: If you insure two or more vehicles at the same address with State Farm, you could qualify for a discount.

  • Vehicle safety features: People with cars that have anti-theft devices, passenger restraints, and other safety features can potentially score discounts.

State Farm insurance bundling options

When you purchase home insurance and car insurance policies from the same company, you typically get a discount. State Farm offers a bundling discount for customers who buy auto insurance and home, condo, life, or renters insurance. It advertises savings of up to $1,127 per year on auto and home insurance when you bundle.

What is State Farm Drive Safe & Save?

If you enroll in State Farm’s Drive Safe & Save program, it will track and record your driving habits. You have to opt in to the program and agree to have State Farm track your driving. The payoff is that you could save up to 30% on your premiums. If you want to download the app, text SAVE to 42407.

State Farm Insurance reviews

Read verified reviews from State Farm customers.

Tammi - June 29, 2025
Verified

State Farm is financially greedy

State Farm is ridiculously expensive!
Dorothy - June 28, 2025
Verified

State Farm for the average person

My agent is exceptional!
James - June 28, 2025
Verified

I wouldn't recommend them because they keep raising rates with every birthday. My car used to cost around $300 every 6 months, now it is over $500 in just 4 years. No claims have been made and no tickets or DUIs, just rate increases.

I wouldn't recommend them because they keep raising rates with every birthday. My car used to cost around $300 every 6 months, now it is over $500 in just 4 years. No claims have been made and no tickets or DUIs, just rate increases.
Levander - June 28, 2025
Verified

Know and Compare Your Company and Coverage

Check all of your coverages to make sure the policy has what you want in it and ensure that nothing's left out, so you won't be surprised if anything happens regarding a loss. Always compare your current policy with others to ensure you get the best rate. Make sure you look for ratings concerning the company, not just because they're the top, but because they're fair and the rates are competitive.

State Farm ratings

State Farm has earned generally poor ratings from trusted review sites. Here are some of State Farm’s ratings:

  • Trustpilot: 1.5 out of 5 stars with 855 reviews

  • Sitejabber: 1.2 out of 5 stars with 166 reviews

  • National Association of Insurance Commissioners (NAIC): Below average number of consumer complaints

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How to file an auto insurance claim with State Farm

After an accident or covered event, you can file a claim with your insurance company to request reimbursement up to your policy limits after paying any deductibles.[5] State Farm recommends using its mobile app to file the claim. When filing a claim, make sure you have all your information handy, such as the date and time of the incident, location of the incident, description of the damages, and more.

Once you fill out this information, you can start a claim, and a State Farm representative will contact you with the next steps.

State Farm car insurance FAQs

Below are answers to some of the most frequently asked questions about State Farm Insurance.

  • Is State Farm Insurance legitimate?

    State Farm is a legitimate company and the largest property/casualty insurance company in the United States by market share. But it has had accusations of fraudulent and allegedly discriminatory practices. In one instance, the Equal Opportunity Commission agreed with a former State Farm employee that State Farm carried out racial discrimination practices. Other agents came forward with similar claims, and the insurer has faced multiple lawsuits, according to The New York Times.[6] In 2022, a U.S. district court found a State Farm subsidiary guilty of committing insurance fraud against the federal government after Hurricane Katrina and ordered the company to pay $100 million in restitution, according to the Associated Press.[7]

    Its also worth noting that State Farm has positive ratings from the NAIC for lower numbers of customer complaints and from J.D. Power for high customer satisfaction.

  • Is State Farm car insurance right for you?

    Whether State Farm car insurance is right for you will be up to your personal preferences, your budget, and your personal driving record.

  • What is the average cost of State Farm car insurance?

    The national average for State Farm auto insurance is $117 per month for full coverage and $55 per month for liability-only insurance.

  • Is State Farm good with claims?

    State Farm has earned an A++ (Superior) financial strength rating from AM Best. This means the company has the financial ability to pay out future claims.

  • Does State Farm track your driving?

    Yes. If you opt into the Drive Safe & Save telematics program, State Farm will use a mobile app to track your driving.

  • How do you cancel your State Farm insurance policy?

    You can cancel a State Farm insurance policy over the phone, in person, or by mail. If you don’t know what to do, call your agent and ask them to walk you through the cancellation process. Before you cancel your policy, make sure you compare quotes and secure new coverage to avoid an insurance lapse.

Methodology

Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. National Association of Insurance Commissioners. "2024 Property/Casualty Market Share."
  2. AM Best. "AM Best Affirms Credit Ratings of State Farm Mutual Automobile Insurance Company and Core Subsidiaries."
  3. State Farm. "Our Founder."
  4. Insurance Information Institute. "What determines the price of an auto insurance policy?."
  5. Insurance Information Institute. "How to file an auto insurance claim."
  6. The New York Times. "Where State Farm Sees ‘a Lot of Fraud,’ Black Customers See Discrimination."
  7. Associated Press. "State Farm subsidiary to pay $100M for false Katrina claims."
Catherine Collins
Catherine Collins

Catherine Collins is a freelance financial writer and author based in Detroit. She's the co-founder of MillennialHomeowner.com and MomsGotMoney.com, and author of the book Mom’s Got Money: A millennial mom’s guide to managing money like a boss. She has written for US News, Huffington Post, Money, Business Insider, Investopedia, Entrepreneur, Go Banking Rates, and many other publications. She currently resides in Detroit, Michigan with her boy-girl twins and a rescue dog named Julep.

Katie Powers
Edited byKatie PowersSenior Editor
Photo of an Insurify author
Katie PowersSenior Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

  • NPN: 20564519

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Featured in

media logomedia logo
Mark Friedlander
Reviewed byMark FriedlanderSenior Director, Media Relations, Triple-I
Mark Friedlander
Mark FriedlanderSenior Director, Media Relations, Triple-I
  • Corporate communications director for Insurance Information Institute

  • 20+ years in insurance and communications

As Director, Corporate Communications for Triple-I, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.

Konstantin Halachev
Data reviewed byKonstantin HalachevVP of Engineering & Data Science
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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