MAPFRE

MAPFRE - Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Ratings

Insurify

Composite Score
73
What is this?
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsResults
Claim ServicingAbout average
Estimation ProcessBetter than most
First Notice of Loss (FNOL)Better than most
Overall SatisfactionBetter than most
Rental ExperienceBetter than most
Repair ProcessBetter than most
SettlementAbout average
J.D. Power Ratings by Region (out of 1000)
RegionRatingsState Average
New England811About average
MAPFRE Ratings
BrandRatingsUser reviews
Mobile App (iOS)
2.0
7
Mobile App (Android)
3.2
93
Insurify
2.8
20
Trust Pilot
Trustpilot score: 4.0
TrustScore 4
1,468
J.D. Power Ratings by Region (out of 1000)
Company NameRatings
A.M. BestA
Standard & Poor'sA+
FitchA-
Moody'sA3

Discounts

The largest discounts from MAPFRE are: Anti-Theft Device, Senior Adult, Multiple Policy

Carrier Discounts
Discount %
36%
25%
20%
15%
12%
10%
10%
8%
5%
4%
3%
Anti-Theft DeviceSenior AdultMultiple PolicyStudent Away at SchoolLow MileageDefensive DriverGood StudentMultiple VehiclePrepayLoyaltyEV/Hybrid
Discount Group
Discount TypeDiscount %
Anti-Theft Deviceup to 36%
Senior Adultup to 25%
Multiple Policyup to 20%
Student Away at Schoolup to 15%
Low Mileageup to 12%
Defensive Driverup to 10%
Good Studentup to 10%
Multiple Vehicleup to 8%
Prepayup to 5%
Loyaltyup to 4%
EV/Hybridup to 3%
Early QuoteVaries
Anti-lock BrakeVaries
Passive RestraintVaries
E-billingVaries
Home OwnerVaries
Paid in fullVaries
teenSMARTVaries
Paperless documentsVaries
Good DriverVaries
OrganizationVaries
Advance shopperVaries
Welcome Back CreditVaries

Payment methods

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    Automatic Online Payment
    Info
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    Bank Payment/Direct Deposit
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    Credit Card Payment
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    Debit Card Payments
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    Electronic Check
    Info
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    Mail Payment
    Info
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    Multi-Payment Installment Plans
    Info
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    Online Payment
    Info
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    Phone Payment
    Info
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    Prepayment
    Info

Features and Services

 

MAPFRE provides bilingual claim handling service 24 hours, 7 days a week. Customers also enjoy features like accident forgiveness, vanishing deductible credits, and the DriveAdvisor program, which monitors teen drivers' driving habits online. MAPFRE users are able to access their policy online. MAPFRE is the only carrier endorsed by AAA Massachusetts and therefore can offer special benefits to its members including pet injury coverage, loss of wages, glass repair coverage, digital media device replacement, and much more. Other states can take advantage of a variety of additional coverages. 

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    Accident forgiveness
  • benefit/diminishing-deductible.svg
    Diminishing deductible
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    Online account management
  • benefit/new-drivers.svg
    New drivers program

Car Insurance Coverage

Not seeing the state you're looking for? See all states here.

Optional Coverage

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    New Car Replacement Coverage
    Info
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    Vanishing Deductible
    Info
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    Accident Forgiveness
    Info
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    Glass Coverage
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    Umbrella Policy
    Info
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    Sound System Coverage
    Info
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    Driver's Program
    Info
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    Roadside Assistance
    Info
  • complete-tick.svg
    Comprehensive Claim Forgiveness
    Info

MAPFRE provides Uber and Lyft driver insurance in the following states:

MAPFRE Insurance Products

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Car Insurance

FAQs - MAPFRE Car Insurance

How does Insurify work?

Insurify lets you freely compare accurate car insurance quotes and discounts from top national and regional insurance companies in a matter of minutes. You can choose between coverage levels and adjust deductibles to ensure you're not just getting the cheapest policy, but the most appropriate one, too. Users save an average of $489 a year when they buy a new insurance policy through Insurify.

How does Insurify find me the cheapest car insurance quotes?

Think of Insurify as your personalized, online insurance agent. Insurify's platform uses the latest in AI to match you with real, accurate, and bindable car insurance quotes based on your driver history and budget. Insurify is not an insurance company and will not share the information you share on the site with any third party.

How is Insurify different from other insurance quote comparison sites?

Insurify is the top-rated and most-rated insurance comparison website in America. Unlike comparison sites that just take your information and sell it to the highest bidder, Insurify is built on trust and empowerment. No matter your license record, budget, or regional background, Insurify is committed to securing the cheapest and best deals that work for you.

Compare MAPFRE to GEICO

MAPFRE vs GEICO

Company History

MAPFRE Insurance, formerly known as Commerce Insurance, is an insurance company subsidiary that is part of The MAPFRE Group. The MAPFRE Group is a global insurance group that reaches across 100 countries in five continents. MAPFRE employs over 38,000 people worldwide and serves about 34 million customers. 

MAPFRE provides property and casualty insurance, including personal automobile insurance and home insurance, in 19 states, mostly in New England, the Midwest, and the Pacific coast. MAPFRE operates through a network of over 4,200 independent agents and is the 19th largest writer of private passenger automobile insurance in the United States.

MAPFRE Insurance boasts an A.M. Best rating of "A," signaling excellent financial strength and ability to pay out claims. 

Contact Information

Headquarters address: 284 Western Avenue, Allston, Massachusetts 02134

Headquarters phone number: (917) 651-3381

MAPFRE Reviews

2.8
5 Stars
30 %
4 Stars
5 %
3 Stars
15 %
2 Stars
15 %
1 Star
35 %

Most Positive Review

By Rommel
Very easy to deal with. Low one way insurance.

Most Critical Review

By Gail
I have Mapfire for home & cars but with different agents and they can not give me credit for both because I have different agents. Also my son was in a minor accident in 2015. A scratch that needed some paint, my son had no damage and in 2017 they accessed him over $500.00 and them more than doubled his insurance for 2018 as well as increasing mine. My sons car is in my name but he is the only driver.

All Reviews

Showing 1 - 10 out of 20 Reviews
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Hailee
Debra
Christine
I have not been totally dissatisfied with Maphrey ins. I have not had any auto claims to file or major repairs. Just normal everyday pay insurance premiums. The only occasion I was very unhappy about was, at the onset of getting the insurance dealing with the agent. During any of our conversations did the agent ever mention that at renewal. The premium would be double the amount of my normal premiums. I had to sign up for automatic deductions (which I was unhappy about) but that being said, at renewal time. My account was debited more than I was aware of. Being unaware, out my account in jeopardy. My income is limited and a strict budget is extremely important. After 3/4 conversations, I still lost the point, as I needed auto insurance. My thot was a customer should be made aware of every transaction especially where finances are involved. Unfortunately, I have not found auto insurance that beats the premium amounts. Should I ever need to file anytime of claim, I hope this company will be a "standup " Company. I am always checking other companies and most are to know avail..
Gerardo
Ok
Andrew
I'm paying almost $400 a month and I chose all of the options to give me a lower price. My deductible is $1000. I only chose this because it was my first car and I didnt know better. In my entire driving record I've only recieved one ticket and it was almost 4 years ago. I have never been in an accident. $400 is ridiculous.
Alexander
Tiffany Lounici
I would not recommend this company to ANYONE! BUYER BEWARE! If you get into an accident and is not at fault, like I was they will not work for you. They tried to blame me for 50% of damage even though I was parked and was hit the guy drove off I got his plate number and also had a witness. I had picture of witness plates that I took in front of witness and took his name and number without any hesitation on his part. I gave this information to everyone I needed to after an accident. Maphre reported they spoke with the witness and that information was helpful and hey were able to gather similar information from him as well. Now today Jamie Health my claim adjuster acted very unprofessional started yelling at me when I asked him why I am being charged for 50% of the parts. The parts they are claiming I need to pay for were damaged a lot during this accident. This man became angry threatening to end this recorded call. I told him give me your manager. So he said ok put me on the phone with a Paul Coleman and who acted very professional and helpful at first and apologized for Jamie’s behaviors asking he look into this situation more for me. I then was told due to the accident being a hit and run and the man who owns the car denied the situation so for then that’s enough to go on. Paul told me that I caused most of the damage. I’d love to know how I did? I was parked mind you in a parking space in front of a restaurant and an insurance agency. This man hits me while I was still in my running vehicle parked and yet this is all my insurance will do for me. They will tell me I’m at fault! So now I have to fit a $315 bill to get my car back. After all my lost wages after this accident and when the accident happened I was working at the time for UberEATS and parked outside my restaurant for the food pickup. I had to cancel and was locked out of app at that point and unable to make money then had my car being fixed for weeks as they tried to get payment. This company doesn’t work for you they just want to take your money. I
Johanna
Too expensive. Not good service
Gerard
Pricing is not competitive on auto insurance -- we've never had a claim so not sure how service is. Homeowners we'll stick with Mapfre
LaTreece
They raised prices 2x in one 6 month billing session more the $60.
Showing 1 - 10 out of 20 reviews

MAPFRE Car Insurance Information

Insurify Composite Score73
Number of discounts23
Number of reviews20
User Rating2.8
A.M. BestA
Standard & Poor'sA+

Insurify Rate Comparison Methodology

The car insurance quotes, statistics, and data visualizations on this page are derived from Insurify’s proprietary database of over 4 million car insurance applications from ZIP codes across the United States. Insurify’s data science team performs a comprehensive analysis of the various factors car insurance providers take into account while setting rates to provide readers insight into how car insurance quotes are priced.