Mapfre Car Insurance

3.0 8 reviews
You're shopping in zipcode 79504 Change


InsurifyComposite Score
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Estimation Process Better than most
Claim Servicing About average
First Notice of Loss (FNOL) Better than most
Repair Process Better than most
Overall Satisfaction Better than most
Rental Experience Better than most
Settlement About average
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
New England 811 About average
Mapfre Mobile App Ratings
Brand Ratings User reviews
Full Star Full Star Empty Star Empty Star Empty Star 2.0
Full Star Full Star Full Star Half Star Empty Star 3.2
Financial Ratings
Company Name Ratings
A.M. Best A
Standard & Poor's A
Fitch A-
Moody's A3


The largest discounts from Mapfre are: Anti-Theft Device Discount, Senior Adult Discount, Multiple Policy Discount

Discount Type Discount %
Anti-Theft Device Discount up to 36%
Senior Adult Discount up to 25%
Multiple Policy Discount up to 20%
Student Away at School Discount up to 15%
Low Mileage Discount up to 12%
Defensive Driver Discount up to 10%
Good Student Discount up to 10%
Multiple Vehicle Discount up to 8%
Prepay Discount up to 5%
Loyalty Discount up to 4%
Eco-nomy Car Discount up to 3%
Advance shopper discount Varies
Organization Discount Varies
Good Driver Discount Varies
Paperless documents discount Varies
TeenSmart Discount Varies
Paid in full discount Varies
Home Owner Discount Varies
E-billing Discount Varies
Passive Restraint Discount Varies
Anti-lock Brake Discount Varies
Early Quote Discount Varies
Welcome Back Credit Discount Varies

Payment Methods

  • Complete Tick Automatic Online Payments
  • Complete Tick Prepayment
  • Complete Tick Multi-payment Installment Plans
  • Complete Tick Mail Payment
  • Complete Tick Bank Payment/Direct Deposit
  • Complete Tick Credit Card Payment
  • Complete Tick Debit Card Payments
  • Complete Tick Electronic Check
  • Complete Tick Online Payment
  • Complete Tick Phone Payment -IVR

Features and Services

MAPFRE has been offering its customers exceptional service for over 40 years. MAPFRE provides bilingual claim handling service 24 hours, 7 days a week. Customers will enjoy specific features such as accident forgiveness, vanishing deductible credits, and a DriveAdvisor program for teen drivers that monitors their driving habits online. MAPFRE users will be able to access their policy online. MAPFRE is the only carrier endorsed by AAA Massachusetts and therefore can offer special benefits to its members including pet injury coverage, loss of wages, glass repair coverage, digital media device replacement, and much more. Other states can take advantage of a variety of additional coverages

  • Accident forgiveness Accident forgiveness
  • Diminishing deductible Diminishing deductible
  • Online account management Online account management
  • New drivers program New drivers program

Optional Coverage

  • Complete Tick New Car Replacement Coverage
  • Complete Tick Vanishing Deductible
  • Complete Tick Accident Forgiveness
  • Complete Tick Glass Coverage
  • Complete Tick Umbrella Policy
  • Complete Tick Sound System Coverage
  • Complete Tick Driver's Program

Mapfre provides Uber and Lyft driver insurance in the following states:

Online Quoting by State

Mapfre Insurance Products

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Company History

At MAPFRE Insurance, formerly known as Commerce Insurance, we build relationships based on trust. We're committed to providing high quality products and valuable services, as well as exceptional customer experiences. That's MAPFRE... People who take care of people.

Mapfre Reviews

5 Stars
37% Complete
3 Stars
12% Complete
2 Stars
25% Complete
1 Star
25% Complete
Most Positive Review
By Rommel
December 15, 2017

Very easy to deal with. Low one way insurance.

Most Critical Review
By Gail
November 9, 2017

I have Mapfire for home & cars but with different agents and they can not give me credit for both because I have different agents. Also my son was in a minor accident in 2015. A scratch that needed some paint, my son had no damage and in 2017 they accessed him over $500.00 and them more than doubled his insurance for 2018 as well as increasing mine. My sons car is in my name but he is the only driver.