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Best car insurance companies in Massachusetts
Getting car insurance in Massachusetts can feel overwhelming if you don’t know which auto insurance companies offer the best coverage. It’s important to shop around and compare quotes, discounts, and customer reviews.
Below, you’ll find Insurify’s top picks for the best auto insurance in Massachusetts. To create this list of the best insurance companies, Insurify analyzed 120+ insurers operating in the Bay State.
Liberty Mutual: Best overall
| User Reviews | 3.4 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.4 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $125/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $181/mo |
Liberty Mutual's score | Industry average | |
|---|---|---|
| Coverage options | 3.6 | 3.2 |
| Customer service | 3.5 | 3.6 |
| Discounts | 3.3 | 2.9 |
| Policy transparency | 3.4 | 3.1 |
| Value | 3.0 | 2.9 |
Drivers appreciate the ease of making payments and the company’s helpful customer service. But they dislike the frequent and unexplained rate increases, and some report difficulties in communication and claim handling.
With headquarters in Boston, Liberty Mutual is a 114-year-old insurance company that understands auto insurance in Massachusetts. Plus, JD Power ranks Liberty Mutual far above average in its U.S. Auto Claims Satisfaction Study.
Liberty Mutual offers ample discounts, including discounts for bundling, good students, military members, students away at school, claims-free and violation-free drivers, and multi-car discounts. Drivers can also access accident forgiveness insurance as one of Liberty Mutual’s optional coverages.
Many available discounts
Accident forgiveness available
Ranks highly in the JD Power U.S. Auto Claims Satisfaction Study
Very low customer review rating with the Better Business Bureau (BBB)
Higher-than-average number of complaints with the National Association of Insurance Commissioners (NAIC)
More expensive premiums than competitors
Travelers: Best for optional coverages
| User Reviews | 4.6 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.5 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $193/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $275/mo |
Travelers's score | Industry average | |
|---|---|---|
| Coverage options | 4.6 | 3.2 |
| Customer service | 4.6 | 3.6 |
| Discounts | 4.3 | 2.9 |
| Policy transparency | 4.6 | 3.1 |
| Value | 4.3 | 2.9 |
Customers appreciate the insurer’s communicative customer service and efficient claims process. But they’re dissatisfied with the consistent and sometimes significant price increases, even for those with clean driving records.
As a no-fault state, Massachusetts requires drivers to carry personal injury protection (PIP) and bodily injury caused by uninsured auto coverage, in addition to the more typical bodily injury liability and property damage liability.
Travelers can provide Massachusetts drivers with the compulsory coverage they need, as well as some of the less common optional coverages like gap insurance, roadside assistance, rental car coverage, accident forgiveness, and new car replacement.
Many available discounts
New car replacement if you total a new car in the first five years
AM Best financial strength rating of A++ (Superior)
Very low customer review rating with the BBB
Higher-than-average number of complaints with the NAIC
More expensive premiums than competitors
Allstate: Best for bundling
| User Reviews | 3.8 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.9 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $91/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $159/mo |
Allstate's score | Industry average | |
|---|---|---|
| Coverage options | 3.8 | 3.2 |
| Customer service | 3.9 | 3.6 |
| Discounts | 3.8 | 2.9 |
| Policy transparency | 3.7 | 3.1 |
| Value | 3.3 | 2.9 |
Drivers appreciate the friendly customer service and efficient claims processing, but many find the rates too high and experience unexpected price increases. Some also report poor communication from agents.
Bundling is one of the best ways Allstate customers can save, since purchasing your home and auto insurance with this insurer saves an average of 20%. Allstate offers many additional ways to save money, including discounts for anti-lock brakes, anti-theft devices, multiple policies, safe driving, good grades, and automatic payments.
Wide variety of available discounts
Above-average JD Power customer satisfaction rating in New England
Highly rated mobile app
Higher-than-average number of complaints with the NAIC
Customer loyalty discount not available
Very low customer review rating on Trustpilot
GEICO: Best for people with an incident on their driving record
| User Reviews | 4.0 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 9.2 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $85/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $121/mo |
GEICO's score | Industry average | |
|---|---|---|
| Coverage options | 4.0 | 3.2 |
| Customer service | 4.1 | 3.6 |
| Discounts | 3.9 | 2.9 |
| Policy transparency | 4.0 | 3.1 |
| Value | 3.9 | 2.9 |
Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.
Massachusetts has a high percentage of drivers with an accident on their driving record, according to Insurify data. A total of 7% of Bay State drivers have been in an accident, while 3% have a speeding ticket and 0.5% have a driving while intoxicated (DWI) conviction. GEICO offers competitive premiums for high-risk drivers, as well as a number of discounts.
Many available discounts
Award-winning app and website
Accident forgiveness available
Fewer optional coverages than some competitors
No rideshare or new car replacement coverage
Very low customer review rating on Trustpilot
USAA: Best for military members
| User Reviews | 4.9 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 9.1 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $84/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $120/mo |
USAA's score | Industry average | |
|---|---|---|
| Coverage options | 4.9 | 3.2 |
| Customer service | 4.9 | 3.6 |
| Discounts | 4.9 | 2.9 |
| Policy transparency | 4.9 | 3.1 |
| Value | 4.9 | 2.9 |
Customers appreciate the insurer’s reliable customer service and claim handling but express concerns about high rates and frequent price increases. Some also find the insurer’s security protocols and communication methods frustrating.
More than 276,000 military veterans reside in Massachusetts, as well as nearly 3,700 active-duty military members and more than 14,000 reservists.[1] USAA exclusively serves active-duty military members, veterans, and their families, making it a good fit for thousands of Bay State drivers. The insurer prides itself on excellent customer service and special coverages and discounts tailored to military families.
AM Best financial strength rating of A++ (Superior)
Highly rated mobile app
Offers SafePilot telematics program to help lower rates
Available only to the military community
Very low customer review rating on Trustpilot
Higher-than-average number of complaints with the NAIC
How we chose the best car insurance companies in Massachusetts
Our editorial team analyzed regional and national auto insurance companies that sell policies in Massachusetts to assess which offer the best rates, coverage options, customer service, and savings to drivers. We prioritized competitive rates, 24/7 customer service, low-mileage discounts or programs, safe driving discounts, homeownership discounts or bundling options, and specialty or supplemental coverages.
Average cost of car insurance in Massachusetts
The average cost of car insurance in Massachusetts is $103 per month for liability-only coverage. This includes four types of mandatory coverage: bodily injury to others coverage, PIP, bodily injury caused by uninsured auto coverage, and damage to someone else’s property. This is slightly higher than the national average for liability coverage, in part because Massachusetts requires more mandatory coverage than other states.[2]
Full-coverage car insurance, which typically adds collision and comprehensive coverage, costs an average of $137 per month in the Bay State, which is significantly lower than the national average for full-coverage insurance.
Massachusetts is a no-fault state, which may help explain why liability coverage is slightly more expensive than the national average and full coverage is lower. Under Massachusetts’ no-fault law, each person’s PIP coverage will pay for their own medical expenses, lost wages, and replacement services, no matter who causes an accident.
Additionally, only 8% of Massachusetts drivers are uninsured, according to the Insurance Research Council. This high rate of insurance compliance may also help lower the cost of collision and comprehensive coverage.
Find Cheap Car Insurance in Massachusetts
Liability quotes start at $50/mo.
How to get the best car insurance in Massachusetts
To make sure you’re getting the right car insurance for your needs in Massachusetts, consider the following strategies:
Understand the compulsory coverage requirements
Massachusetts requires all drivers to carry a minimum of $25,000 per person and $50,000 per accident in bodily injury to others coverage and bodily injury caused by other auto coverage, $8,000 in PIP, and $30,000 in property damage to others coverage.
Know your rights
Massachusetts law prohibits insurance companies from using gender, marital status, or credit history in the underwriting or rating process.
Remember that Massachusetts is a no-fault state
Under no-fault rules, each person’s insurance pays for their own damages, regardless of fault. In Massachusetts, the no-fault rule applies solely to PIP or medical coverage. If you don’t also have robust health insurance, you may want to purchase more than the minimum required PIP coverage.
Best car insurance in Massachusetts FAQs
If you’re looking for the best car insurance companies in Massachusetts, the answers to the following questions can help.
Is GEICO or Progressive better in Massachusetts?
GEICO charges lower average rates in the Bay State compared to Progressive, according to Insurify data. But every driver is different, so you should compare rates, discounts, and coverage options from multiple companies to find the right insurer for you.
What is the cheapest full-coverage car insurance in Massachusetts?
State Farm has the lowest full-coverage car insurance rates in Massachusetts, according to Insurify data. Rates average $71 per month.
Is Massachusetts a no-fault state?
Yes. Under Massachusetts law, each person’s insurance pays for their own medical expenses via PIP coverage, regardless of fault.
How does PIP work in Massachusetts?
If you, your passengers, anyone in your household, or someone you let borrow your car is injured in an accident, your PIP coverage will pay for the resulting medical expenses, up to 75% of lost wages, and replacement services up to a limit of $8,000. Your PIP will cover your expenses no matter who’s at fault in the accident.[3]
Sources
- U.S. Department of Veterans Affairs. "Massachusetts."
- Mass.gov. "Basics of Auto Insurance."
- Mass.gov. "Personal Injury Protection (PIP)."
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