AAA Car Insurance

3.8 182 reviews
You're shopping in zipcode 79504 Change

Ratings

InsurifyComposite Score
U.S Auto Insurance Shopping Study (2018)
Options Results
Call Center Representative The rest
Overall Satisfaction About average
Pricing About average
Policy Offerings About average
Local Agent Better than most
Insurer Website The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
Options Results
Rental Experience About average
Estimation Process The rest
Claim Servicing About average
First Notice of Loss (FNOL) The rest
Settlement About average
Repair Process Better than most
Overall Satisfaction About average
J.D. Power Ratings by Region (out of 1000)
Region Ratings State Average
California 840 Better than most
Texas 821 About average
North Central 808 The rest
Central 833 Better than most
AAA Mobile App Ratings
Brand Ratings User reviews
iOS
Full Star Full Star Half Star Empty Star Empty Star 2.8
737
Android
Full Star Full Star Full Star Full Star Half Star 4.1
24330
Financial Ratings
Company Name Ratings
A.M. Best A-

Discounts

The largest discounts from AAA are: Farm Vehicle Discount, Anti-Theft Device Discount, Loyalty Discount

Discount Type Discount %
Farm Vehicle Discount up to 59%
Anti-Theft Device Discount up to 17%
Loyalty Discount up to 14%
New Car Discount up to 10%
Good Credit Discount up to 10%
Organization Discount up to 5%
Low Mileage Discount Varies
Good Driver Discount Varies
Home Owner Discount Varies
Driving training discount Varies
Student Away at School Discount Varies
Good Student Discount Varies
Paid in full discount Varies
Advance shopper discount Varies
Affinity group discount Varies
Multiple Vehicle Discount Varies
Original Owner Discount Varies

Payment Methods

  • Complete Tick Automatic Online Payments
  • Complete Tick Online Payment
  • Complete Tick Credit Card Payment
  • Complete Tick Debit Card Payments

Features and Services

  • Roadside assistance Roadside assistance
  • Mobile app Mobile app
  • Online account management Online account management

Optional Coverage

  • Complete Tick Mechanical Breakdown Insurance
  • Complete Tick Road Side Assistance
  • Complete Tick Accident Forgiveness
  • Complete Tick Pet Coverage
  • Complete Tick Rental Reimbursment
  • Complete Tick New Car Replacement Coverage
  • Complete Tick Gap Insurance
  • Complete Tick Accidental Death, Dismemberment, Disability
  • Complete Tick Umbrella Policy

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Company History

Known best for their maps, emergency services, and travel ratings, AAA is also major national insurance carrier. The American Automobile Association was established in Chicago Illinois back in 1902 by the union of nine motor clubs. Along with their many services, AAA specializes in auto, home, life as well as other insurance services. They currently hold a JD Power and Associates rating of 2 out of 5 for overall customer satisfaction.

AAA Reviews

3.8
5 Stars
44% Complete
44%
4 Stars
19% Complete
19%
3 Stars
18% Complete
18%
2 Stars
6% Complete
6%
1 Star
12% Complete
12%
Most Positive Review
By Danielle
February 21, 2018

Their customer service, things they offer, and their quality of service is all around amazing.

Most Critical Review
By Melanie
July 15, 2018

Terrible insurance service. Constantly canceling policy for no reason and it takes a long time to get it back despite consistent monthly payments.