The Zebra Review: Legit or Just a Lead Generator? (2026)

The Zebra isn’t a lead generator, and it’s easy to compare companies using the platform, but you don’t get quotes on the site.

Secure. Free. Easy-to-use.
4.7 / 518K reviews
Elizabeth Rivelli
Writer: Elizabeth RivelliFreelance Insurance Writer

Qualifications:
  • 5+ years writing insurance and personal finance topics

  • Auto, home, health, and life insurance expertise


Elizabeth has extensive insurance industry experience, having written for Insureon, Rate Retriever, and Insurify. She’s also finance and insurance editor for Car and Driver.

Photo of an Insurify author
Editor: Katie PowersLicensed P&C Agent, Senior Insurance Editor

Qualifications:
  • Licensed auto and home insurance agent

  • 4+ years experience in insurance and personal finance editing

  • NPN: 20564519


Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Mark Friedlander
Reviewer: Mark FriedlanderSenior Director, Media Relations, Insurance Information Institute

Qualifications:
  • Media relations director for Insurance Information Institute

  • 20+ years in insurance and communications

  • Impartial, independent expert


As Senior Director, Media Relations, for Insurance Information Institute, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.

Headshot of Andrew Huang, Directory of Analytics at Insurify
Data reviewer: Andrew HuangVP, Marketing & Analytics

Qualifications:
  • Chartered financial analyst

  • 12+ years in data analysis and marketing


Andrew applies his vast knowledge of analytics and insurance industry trends to help inform Insurify’s content and marketing efforts.

Updated

Why you can trust Insurify: Comparing accurate insurance quotes should never put you at risk of spam. We earn an agent commission only if you buy a policy based on our quotes. Our editorial team follows a rigorous set of editorial standards and operates independently from our insurance partners. Learn more.

Today, it’s easier than ever to purchase a car insurance policy online. You don’t need to pick up the phone or walk into a local insurance agency. If you search online for car insurance, you’ll probably come across a couple of quote-comparison platforms where you can see rates from many different insurers in just a few minutes.

The Zebra is a popular quote-comparison website. But it didn’t provide real-time instant quotes in our tests, and shoppers can’t finalize a purchase on its website.

Instead, it shows partner insurance companies and redirects shoppers to the insurer’s website, where they’ll have to re-enter all their information and may receive a different quote.

Keep reading to learn about The Zebra to figure out whether it’s a good tool for you to compare car insurance rates.

Quick Facts
  • The Zebra might match users with only a couple of insurers instead of multiple.

  • It has 4.7 stars on Trustpilot, with mostly positive reviews highlighting The Zebra’s agents.

  • Users won’t find real-time quotes with The Zebra — they must finish the quote process with one of its partner insurance companies.

The Zebra at a glance

The Zebra is an insurance quote-comparison platform that works with 100 insurance companies to provide quotes in all 50 states and Washington, D.C. You can compare quotes for lots of different insurance products on The Zebra, including car insurance, homeowners insurance, renters insurance, and pet insurance.

Since its founding in 2012, The Zebra has produced more than 18 million insurance quotes.

Using The Zebra is one way to compare auto insurance quotes. But the platform has some downsides that are important to consider.

Pros
  • Works with 100 insurance companies

  • Offers quote comparisons for multiple insurance products

  • Could potentially help you find a cheaper insurance policy

Cons
  • Doesn’t offer real-time quotes

  • Might match you with only a few insurers

  • Must go back through the application to choose different coverage limits

How The Zebra works

Here’s how The Zebra’s quote process works. After you fill out the online application, it matches you with a list of insurance companies that provide coverage in your area.

To start, you fill out your personal information and answer some questions about your current coverage and ZIP code.

Then, you’ll answer questions about your vehicle, including its year, model, make, trim package, whether you own it or finance it, and how long you’ve had it.

Next, you’ll continue answering questions about yourself, including if you want to add other drivers to your policy, if you’ve had any tickets or accidents recently, some personal information, and your credit score. You’ll also have to give your address.

The Zebra also requires users to give an email and phone number, and it’ll send automated texts until you unsubscribe.

Finally, The Zebra creates four coverage packages you can choose from: Basic, Better, Best, and Customize it.

These packages vary in coverage levels, with Basic including liability coverage plus comprehensive and collision coverages with $1,000 deductibles. But you can customize your options in the Customize it package and decline optional coverages.

Although the button says “Show quotes at this coverage,” The Zebra doesn’t show any quotes. Instead, it shows one of its partner insurers and the company’s highlights, discounts, add-ons, and other options. It then redirects users to the insurer’s website and states that users won’t have to re-enter their information.

The Zebra offers only two options, and users have to scroll all the way down to view a second insurer. The second insurer has less information, but users can click “Show details” to see more information.

Is The Zebra legit?

Yes. The Zebra is a legitimate site that’s been around for more than 10 years. It has 4.7 out of 5 stars on Trustpilot and an A- rating on the Better Business Bureau (BBB) website.[1] [2]

In its privacy statement, The Zebra says that it doesn’t sell your personal information to insurance professionals or third parties, but it will share the information with insurance professionals if you “Intend to interact with such Insurance Professionals through your use of our Service.”

Despite this, some reviewers on the BBB report receiving calls from third parties after using The Zebra. You can request to remove any of your information by using the contact info in the “How To Contact Us” section on its website.

The Zebra reviews: What real customers are saying

Overall, The Zebra’s reviews are mixed. Positive reviews mention its online application and customer service representatives.

But it has some negative reviews, too. Some customers said it matched them with only a few insurance companies, others complained about not being able to see quotes, and others said their quotes weren’t accurate.

Ratings

  • Trustpilot: 4.7 out of 5 stars

  • Better Business Bureau (BBB): 2.2 out of 5 stars, A- rating

Reviews

The Zebra’s positive reviews largely focused on its customer service and agency team.

The negative reviews focused on the lack of quotes from The Zebra, with many users expressing frustration over having to re-enter information on insurance company websites. Several reviews refer to The Zebra as being a “waste of time.”

The Zebra vs. Insurify

Insurify is a real-time quote-comparison tool that makes it easy to compare rates for many types of insurance. Insurify is a licensed insurance broker in all 50 states and Washington, D.C.

While Insurify’s model is similar to The Zebra’s, they have their differences. Insurify has a network of more than 120 national and regional insurance companies, whereas The Zebra’s network has about 100 companies. Insurify also has a stronger Trustpilot review score of 4.8 out of 5, which is based on thousands more reviews.

Insurify allows you to adjust your coverage levels on a sidebar when comparing quotes so you can easily see how different policy limits will affect your rate. With The Zebra insurance, you have to go back through the application to choose a different level of coverage, so it’s not as seamless.

Insurify also shows you real-time quotes so you can purchase your policy on its website, while The Zebra navigates you to its partners’ websites to get your quote and finish buying your policy.

Feature
The Zebra
Insurify
Real-time quotesNoYes
Sells customer informationNo, per its privacy statementNo
Licensed insurance agencyYesYes
Average Trustpilot rating4.7 out of 5 stars from 5,120+ reviews4.7 out of 5 stars from 17,633+ reviews

The Zebra FAQs

If you’re thinking about shopping for car insurance using The Zebra, consider this additional information.

Does The Zebra sell your information?

expand/collapse

The Zebra states in its privacy statement that it doesn’t sell any information to third parties or insurance professionals.

Will you get real quotes from The Zebra?

expand/collapse

No. The Zebra doesn’t show real quotes. Instead, it shows you insurance options and redirects you to company sites to get quotes. The Zebra states that you won’t have to re-enter any information, but many reviewers on Trustpilot and the BBB claim they did have to re-enter information.

Is The Zebra a good site for car insurance quotes?

expand/collapse

The Zebra isn’t a good site for real, instant car insurance quotes. We didn’t get any quotes in our testing. But The Zebra could be helpful if you want to compare car insurance companies and are open to completing your purchase on an insurer’s website.

How does The Zebra make a profit?

expand/collapse

Similar to insurance agencies, The Zebra uses a commission-based business model. That means the company only makes money when a customer applies online and purchases a policy from one of its partner companies. The Zebra also makes money when a customer buys insurance from one of its licensed insurance agents after getting personalized quotes.

Is The Zebra trustworthy?

expand/collapse

The Zebra is a legitimate comparison platform, and its privacy statement says it doesn’t sell your personal information to third parties. But it requires your email and phone number to get quotes, and some reviewers report receiving calls from third parties after using the site.

Does The Zebra run your credit?

expand/collapse

No. The Zebra states on its website that it doesn’t run your credit, but it does ask for your credit range in its quoting process.

Sources

  1. Trustpilot. "The Zebra."
  2. The Better Business Bureau. "The Zebra."
Elizabeth Rivelli
Writer: Elizabeth RivelliFreelance Insurance Writer

Qualifications:
  • 5+ years writing insurance and personal finance topics

  • Auto, home, health, and life insurance expertise


Elizabeth has extensive insurance industry experience, having written for Insureon, Rate Retriever, and Insurify. She’s also finance and insurance editor for Car and Driver.

Photo of an Insurify author
Editor: Katie PowersLicensed P&C Agent, Senior Insurance Editor

Qualifications:
  • Licensed auto and home insurance agent

  • 4+ years experience in insurance and personal finance editing

  • NPN: 20564519


Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Mark Friedlander
Reviewer: Mark FriedlanderSenior Director, Media Relations, Insurance Information Institute

Qualifications:
  • Media relations director for Insurance Information Institute

  • 20+ years in insurance and communications

  • Impartial, independent expert


As Senior Director, Media Relations, for Insurance Information Institute, Mark serves as the non-profit’s national spokesperson, sharing information and education on a wide array of insurance issues.

Headshot of Andrew Huang, Directory of Analytics at Insurify
Data reviewer: Andrew HuangVP, Marketing & Analytics

Qualifications:
  • Chartered financial analyst

  • 12+ years in data analysis and marketing


Andrew applies his vast knowledge of analytics and insurance industry trends to help inform Insurify’s content and marketing efforts.