While some people are brand loyalists, you don’t have to be married to your car insurance company if it’s not the right fit anymore. 

Whether you’ve been a customer for six months or 10 years, you can check out the competition and change your company any time you’d like. 

Perhaps you’re driving less due to the COVID-19 pandemic and want to explore low-mileage auto insurance policies. Or maybe you’ve found yourself moving across the United States and want to work with a local company. Whatever the reason, if your current policy with Travelers isn’t working for you, it may be time to make the switch to a new company. 

So if it’s time to cut the cord with Travelers, save yourself some time and compare car insurance quotes with Insurify. In just a few minutes, you can get personalized car insurance quotes tailored to your driving history and desired insurance coverage

Score savings on car insurance with Insurify

Compare Quotes

At a Glance: What is Travelers’ cancellation policy?

Travelers’ auto insurance company lets you cancel your policy before the renewal date, but you’ll likely pay a cancellation fee. This would typically be a percentage of the unused portion of your current policy. Basically, you won’t get a true prorated refund when canceling

To cancel your policy, you’ll want to call Travelers and speak with an agent to start the process. You may also need to mail a letter requesting your cancellation, but an agent can fill you in on all the details based on your situation. 

Step 1: Look up your renewal date. 

The first few steps in canceling your Travelers policy involve gathering information. The first thing you need to find out? When your current policy expires. 

Canceling your old policy for a new one is a bit of a balancing act when it comes to timing, and finding out your renewal date is the best starting place. Since Travelers does charge a cancellation fee based on your unused policy amount, you can save money by canceling closer to your policy renewal date. 

But there’s another benefit, too. If you decide to cancel close to your renewal date, you can determine the ideal effective date for your new car insurance policy

To find your renewal date, you can call Travelers and speak with an insurance agent or review your policy documents. 

Step 2: Compare car insurance quotes.

When thinking about canceling your current car insurance policy, you might already have another car insurance provider in mind. But it’s not enough to just read insurance reviews and check out the FAQs of different companies. 

While most of us feel like we’re just bargain hunting as we look for a new car insurance company, it’s worth considering what else is included in a quote. Have you factored in family members that need to be added to your policy? Is the rental car coverage that you definitely want included in the quote? Does the company have a good reputation? It’s important to weigh all the information you have available to you when comparing quotes. 

Comparing quotes is the only way to understand all your options and figure out which company is really the best for you. The quickest way to collect quotes is using Insurify. With just a few clicks, Insurify can pull quotes from all types of car insurance companies, from household names like Allstate to smaller companies you may not have even thought to consider. 

Step 3: Think about why you’re leaving Travelers.

When you’re on the hunt for a better car insurance company, you need to figure out what’s important to you in a policy. You can start with understanding why your Travelers policy wasn’t the right fit. 

Think about things like what your current insurance covers, your existing insurance options, and how insurance claims are handled to get started. Car insurance coverage and price go hand in hand when it comes to finding the right policy for you. 

Maybe your policy renewal is quoted much higher than you expected. Or maybe you just need more coverage than your current policy offers. Whatever the reason you’re considering canceling your Travelers insurance policy is, understanding why you want to leave can help you pick the best new insurance provider

Step 4: Enroll in a new car insurance policy. 

Before you cancel your current policy, you need to get set up with your new coverage. This is because it is extremely risky to go even a few days without car insurance. In most states, it is illegal to drive uninsured, but you also open yourself up to financial risk when you drive without coverage. 

So before you call up your Travelers agent to start the cancellation process, tie up all the loose ends with your new company to make it official. Make sure you get all the details of your new policy, like the specifics of your coverage, your policy’s effective date, and how insurance claims are processed. 

If you’re not sure where to turn for new coverage, don’t waste time comparing companies on your own. Give yourself a leg up on your search by comparing personalized quotes with Insurify

Step 5: Cancel your Travelers policy.

Yes, actually canceling your policy is toward the end of the list. Once your ducks are all in a row and you’re ready to cut the cord with Travelers, call the customer service phone number at 1 (800) 842-5075.

When you call, make sure you have important information handy, like your current policy number and the basics of your new policy. Travelers may require you to mail a letter requesting your cancellation, and the Travelers agent you speak with can let you know what exactly needs to be included in your letter. 

When you cancel your existing car insurance policy over the phone, the agent may try to get you to stay with the company—no one likes to lose a customer after all! While having a new policy in place can complicate things, it doesn’t hurt to hear what the agent can offer you, especially if your primary concern was price. 

Step 6: Follow up on your refund. 

Depending on how close to your renewal date you cancel your current policy with Travelers, you may be eligible for a partial refund on the unused portion of your policy. When you’re on the phone with an agent to cancel, ask questions to understand the refund process. How much should you expect back, and when will it be processed? Will a check come in the mail, or will your credit card be refunded? 

Once you cancel and have this information, you should double-check that the refund actually makes its way to you as promised. If too much time has passed and you haven’t seen a check in the mail or statement credit, it may be time to follow up with a phone call to check on the status of your refund. 

Travelers Car Insurance Cancellation: Quick Questions

What should I do before canceling my car insurance with Travelers?

If you’re ready to switch car insurance companies, canceling your policy with Travelers should actually be one of the last steps on your to-do list. Before you cancel, make sure to check your current policy renewal date, compare quotes with other companies, understand your priorities in an insurance company, and enroll in a new policy. Following these steps first will help you be prepared to cancel in the most responsible and cost-effective way. 

Does Travelers charge a cancellation fee?

Travelers may charge a cancellation fee if you cancel your policy before the renewal date. This is typically a percentage of your unused policy amount, so the closer to your renewal date you cancel, the lower your fee will be. 

Where can I find new car insurance after I've canceled my Travelers policy?

The best way to find a new car insurance company is by comparing personalized quotes. Using information about your driving history and other personal details, a comparison site like Insurify can help you find affordable car insurance quotes that meet your coverage needs.  Just remember that you should always have a new car insurance policy set up before you cancel your existing car insurance policy. You don’t want to accidentally go without coverage by canceling too early. 

Browse, Compare, Discover with Insurify today.

Updated September 29, 2020

Mandie Kelleher is a freelance content writer for financial services and personal finance. With a background in financial administration, and teaching, she crafts content that deepens her readers' understanding by making complex topics simple. You can learn more about Mandie by visiting her site, mandiekelleher.com.