State Farm vs Travelers Car Insurance

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4.8 Rating

2,700 Reviews

12 Million

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Last Updated: January 2022

Ratings

Insurify Composite Score

State Farm
88
What is this?

Insurify Composite Score

Travelers
80
What is this?

Insurify Composite Score

State Farm VS Travelers
88
80
What is this?
User Ratings
OptionsState Farm Travelers
Rating/Reviews
2,186 reviews
395 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsState Farm Travelers
Call Center Representative--About average
Insurer WebsiteThe restAbout average
Local AgentAbout averageAbout average
Overall SatisfactionAbout averageAbout average
Policy OfferingsAbout averageAbout average
PricingThe restThe rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsState Farm Travelers
Claim ServicingAbout averageAbout average
Estimation ProcessBetter than mostAbout average
First Notice of Loss (FNOL)About averageAbout average
Overall SatisfactionAbout averageAbout average
Rental ExperienceAbout averageAbout average
Repair ProcessAbout averageThe rest
SettlementAbout averageAbout average
J.D. Power Ratings by Region (out of 1000)
RegionState Farm Travelers
California813 pt
About average
--
Central824 pt
About average
814 pt
The rest
Florida798 pt
The rest
810 pt
The rest
Mid-Atlantic826 pt
The rest
820 pt
The rest
New England838 pt
Better than most
804 pt
The rest
New York820 pt
About average
821 pt
About average
North Central840 pt
Better than most
805 pt
The rest
Northwest817 pt
About average
--
Southeast821 pt
About average
822 pt
About average
Southwest829 pt
Better than most
809 pt
The rest
Texas816 pt
The rest
--
Mobile App Ratings
RegionState Farm Travelers
Android
12,082 Reviews
146 Reviews
iOS
288 Reviews
49 Reviews
Financial Ratings
OptionsState Farm Travelers
A.M. BestA++A++
Fitch--AA
Moody'sAa1Aa2
Standard & Poor'sAAAA

Auto Insurance Quotes

For Married Drivers

CityState Farm Travelers
Austin$52--
Chicago$54$78
Philadelphia$73$99
Phoenix$72$81
Santa Monica$81--

For Single Drivers

CityState Farm Travelers
Austin$54--
Chicago$54$78
Philadelphia$74$125
Phoenix$64$86
Santa Monica$117--

For Male Drivers

CityState Farm Travelers
Austin$52--
Chicago$53$76
Philadelphia$72$117
Phoenix$63$85
Santa Monica$116--

For Female Drivers

CityState Farm Travelers
Austin$54--
Chicago$56$79
Philadelphia$76$108
Phoenix$73$82
Santa Monica$83--

For Drivers with Speeding Ticket

CityState Farm Travelers
Austin$66--
Chicago$60$100
Philadelphia$84$179
Phoenix$74$114
Santa Monica$187--

For Drivers with No Speeding Ticket

CityState Farm Travelers
Austin$50--
Chicago$53$73
Philadelphia$73$103
Phoenix$67$77
Santa Monica$80--

For Drivers Age Between 18-40

CityState Farm Travelers
Austin$56--
Chicago$55$78
Philadelphia$76$122
Phoenix$65$89
Santa Monica$132--

For Drivers Age Between 40-65

CityState Farm Travelers
Austin$50--
Chicago$51$72
Philadelphia$69$90
Phoenix$68$74
Santa Monica$79--

For Drivers Age of 65+

CityState Farm Travelers
Austin$52--
Chicago$62$98
Philadelphia$84$156
Phoenix$80$98
Santa Monica$55--

For Drivers with Average Credit

CityState Farm Travelers
Austin$60--
Chicago$62$85
Philadelphia$84$123
Phoenix$80$91
Santa Monica$95--

For Drivers with Fair Credit

CityState Farm Travelers
Austin$58--
Chicago$60$89
Philadelphia$81$120
Phoenix$90$95
Santa Monica$81--

For Drivers with Good Credit

CityState Farm Travelers
Austin$52--
Chicago$53$71
Philadelphia$72$91
Phoenix$62$74
Santa Monica$89--

For Drivers with Excellent Credit

CityState Farm Travelers
Austin$42--
Chicago$43$66
Philadelphia$59$114
Phoenix$39$73
Santa Monica$131--

Quotes & Discounts

Discount typeState Farm Travelers
Good CreditUp to 80%--
New CarUp to 40%Up to 10%
Passive RestraintUp to 40%--
Driving HabitsUp to 30%--
Good DriverUp to 25%--
Good StudentUp to 25%Up to 8%
Anti-lock BrakeUp to 20%--
Multiple VehicleUp to 20%Up to 8%
Multiple PolicyUp to 17%Up to 13%
Accident FreeUp to 15%--
Anti-Theft DeviceUp to 15%--
teenSMARTUp to 15%--
Low MileageUp to 10%Varies
Defensive DriverUp to 5%Up to 8%
Claims Free RenewalVaries--
Daytime Running LightsVaries--
Driving trainingVariesUp to 8%
Home OwnerVariesUp to 5%
LoyaltyVaries--
Mature driverVaries--
MilitaryVaries--
Senior AdultVaries--
Student Away at SchoolVariesUp to 7%
TravelinkVaries--
Continuous Coverage--Up to 15%
Early Quote--Up to 10%
Good Payer--Up to 15%
Hybrid/Electric Vehicle--Up to 10%
No lapse in coverage--Varies
Paid in full--Up to 7.5%
Preferred payment--Up to 3%
Safe Driver--Up to 23%

Payment Methods

Discount typeState Farm Travelers
Automatic Online Payment
yesyes
Bank Payment/Direct Deposit yesyes
Credit Card Payment yesyes
Debit Card Payments yesyes
Electronic Check
yesyes
In Person Payment
yes--
Mail Payment
yesyes
Mobile App Payments
yesyes
Online Payment
yesyes
Pay Through Your Agent
yes--
Person 2 Person Payment yes--
Phone Payment
yesyes

Features and Services

Features and ServicesState Farm Travelers
24/7 serviceyesyes
Accident forgiveness--yes
Enhanced towing & substitute coverageyes--
Flexible / convenient paymentsyesyes
Loyalty rewards programyes--
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyesyes
Roadside assistanceyesyes

Optional Coverages

Optional CoveragesState Farm Travelers
Accident Forgiveness
--yes
Accidental Death, Dismemberment, Disability
yes--
Antique or Collector Car Insurance
yes--
Emergency Assistance Coverage
yes--
Emergency Lockout Coverage
yes--
Gap Insurance
--yes
Glass Coverage yes--
Mechanical Breakdown Insurance
yes--
New Car Replacement Coverage
--yes
Preferred Repair Services
yes--
Rental Reimbursement
yesyes
Ridesharing Coverage
yesyes
Roadside Assistance
yesyes
Small Claim Forgiveness
--yes
Umbrella Policy
--yes

Uber and Lyft driver insurance

  • State Farm
  • Travelers
  • Both

Compare Insurance Products

ProductState Farm Travelers
Personal Articles InsurancePersonal Articles Insuranceyes--
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insuranceyes--
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insuranceyesyes
Cyber Liability InsuranceCyber Liability Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insuranceyesyes
Disability InsuranceDisability Insuranceyes--
Farm InsuranceFarm Insuranceyes--
Flood InsuranceFlood Insuranceyes--
Golf Cart InsuranceGolf Cart Insuranceyes--
Health InsuranceHealth Insuranceyes--
Home InsuranceHome Insuranceyesyes
Identity Theft InsuranceIdentity Theft Insuranceyes--
Jewelry InsuranceJewelry Insurance--yes
Life InsuranceLife Insuranceyes--
Long-Term Care InsuranceLong-Term Care Insuranceyes--
Mobile Home InsuranceMobile Home Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insuranceyesyes
RV InsuranceRV Insuranceyes--
Small Business InsuranceSmall Business Insurance--yes
Snowmobile insuranceSnowmobile insuranceyes--
Umbrella InsuranceUmbrella Insuranceyesyes
Wedding and Event InsuranceWedding and Event Insurance--yes

User Reviews

  • State Farm Reviews
  • Travelers Reviews
3.5
5 Stars
38 %
4 Stars
18 %
3 Stars
19 %
2 Stars
9 %
1 Star
17 %

Most Helpful Review

By Mary
They have increased my premium for my auto insurance within the past 6 months to over $500 per 6 months policy all supposedly due to my cancelling coverage for a vehicle I no longer have. Even my insurance agent couldn't understand the drastic increase because l have a spotless driving record and no accidents and have my homeowners insurance with them. My annual auto insurance rate is over $2000 which is double what my annual premium is for my homeowners insurance.

Latest Review

By fvdsf
deewfre

All Reviews

Showing 1 - 10 out of 1000 Reviews
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fvdsf
deewfre
Triss
I've had State Farm sense I was 18 , I am now in my late 40's , I often wondered why I've stayed so long?? They have never really seem to be helpful. Someone knocked my side mirror off my car and they wanted to turn me over to claims to fix it ?? They've never heard any complaints from me. I pay 800.00 twice a year for a newer car ? No accidents , good credit etc... I pay what most people pay for two vehicles !! Do believe I'll be switching. Thanks for taking more money than you should. State Farm / NOT.
Chester
Cant take surprises policy rates went up without my knowledge!! Saved 213 $ and way more coverage !!
Stephen
Excellent customer service
Zachariah
The customer service
Benjamin
Treat u like family
David
We didn't have to give a down payment
Claude
Very expensive, Totalled my Kia Optima when It could have been repaired for much less. Rates since then have been very high.
Christopher
Mary
They have increased my premium for my auto insurance within the past 6 months to over $500 per 6 months policy all supposedly due to my cancelling coverage for a vehicle I no longer have. Even my insurance agent couldn't understand the drastic increase because l have a spotless driving record and no accidents and have my homeowners insurance with them. My annual auto insurance rate is over $2000 which is double what my annual premium is for my homeowners insurance.
Showing 1 - 10 out of 1000 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.