On a quest for car insurance quotes? Don’t look now, but EverQuote’s got your back.
EverQuote is an online insurance marketplace that offers users auto insurance quotes from multiple car insurance companies across the United States.
It is one among a spate of insurance startups (among them Insurify, The Zebra, and Compare.com) that are primed to disrupt the insurance industry and deliver a new kind of insurance shopping experience for drivers from California to Connecticut. But does EverQuote succeed for the Average Joe or Joanne? Read on.
How does EverQuote work?
In theory, this is great for anyone who’s searching for savings or a new deal on their car insurance rates. But a crucial distinction to make when assessing different online car insurance quote comparison experiences is just where your data is going.
EverQuote claims to provide personalized car insurance quotes that fit both “your needs and budget.” EverQuote is also a lead generation site, meaning that it can sell your information to insurance companies and independent agents. What does that mean for you? Well, it means you’re one of EverQuote’s leads now. I hope your email and voicemail inboxes are ready. The calls and pitches are coming!
Additionally, EverQuote provides estimated, not real, quotes. The quotes you’ll receive are calculated based on actual rates of drivers with similar profiles to your own. So you’ll still have to talk to an agent or deal directly with an insurance company to get a more accurate sense of what your rates could look like.
Another disclaimer: EverQuote also delivers ads in your quote list. Every ad click translates to money for EverQuote, so just know that you might have to enter in your information all over again if you click out through an ad. (The same goes for the estimated quotes, too!) And if you’ve arrived at EverQuote through an ad you saw online, as opposed to being an organic user, your risk of getting just ads is much higher. Get ready for some clickbait!
EverQuote in action
EverQuote’s online form is pretty intuitive. The site’s homepage first asks for your ZIP code, then the purpose of your visit: are you currently insured, or not? Are you looking for coverage, or are you just curious? How many cars are you looking to insure?
The rest of the flow is a mostly logical form that asks for personal information, vehicle information, and driver history. If you’re already insured, you have the option to fill out your current monthly premium on a sliding scale from $0 to $300+. I was given the option to review my matches online, via email, or through licensed insurance agents who would reach out with a phone call. I chose online.
The site offered results from various companies but ultimately came up short for me. The site told me that it “sorted through 41 options” and eventually came up with “5 matches,” which amounted to two estimated quotes and three paid advertising placements. Although I entered pretty generic information (a single driver in Dallas, Texas opting for state minimum coverage,) my quotes list left something to be desired.
EverQuote Reviews: Here’s what customers are saying…
How are customers responding to EverQuote’s comparison product and customer service?
Better Business Bureau reviews (EverQuote has an overall BBB rating of “B”) are not exactly glowing.
Sitejabber and HighYa are also home to some less than ideal reviews. Overall, many users object to EverQuote’s lead generation business model and the impact that this might have on their insurance shopping process.
Not all reviews are negative, however. Some Clearsurance survey respondents, like this one, have noted the smooth user experience and ability to customize coverage options.
This table shows EverQuote’s official Insurify Composite Rating, based on a combination of reviews from aggregator sites:
|Site||Customer Rating||Number of Reviews|
|Total Score||3.1 / 5||761|
|Clearsurance||3.7 / 5||585|
|HighYa||1.2 / 5||150|
|SiteJabber||1.2 / 5||26|
3.1 out of 5 based on
Your car insurance savings journey doesn’t have to end with EverQuote.
Insurify lets you compare auto, home, and life insurance quotes all on a straightforward platform. After taking just two minutes to enter your information, you’ll get a quotes page featuring an average of five to seven bindable, actual quotes from top insurance companies.
Unlock discounts, secure savings, and discover an insurance carrier and premium that works for your budget.
To date, Insurify has saved an average of $489 a year for customers from Berkeley to Birmingham to Boston!
More about EverQuote
Founded in 2011 by Seth Birnbaum and Tomas Revesz, EverQuote is currently based in the greater Boston area.
|Headquarters||210 Broadway #302 Cambridge, MA 02139|
|Phone number||1 (855) 522-3444|