Answer Financial Car Insurance Review: Consumer Reviews, Quotes (2024)

Answer Financial is an auto insurance agency that offers online quote comparison and has high customer ratings on its website.

Amy Beardsley
Written byAmy Beardsley
Photo of an Insurify author
Amy BeardsleyInsurance Writer
  • 3+ years writing about auto, home, and life insurance

  • 7+ years in personal finance and technology

Amy specializes in insurance and technology writing and has a talent for transforming complex topics into easy-to-understand stories.

Featured in

media logomedia logo
Katie Powers
Edited byKatie Powers
Photo of an Insurify author
Katie PowersAuto and Life Insurance Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Featured in

media logomedia logo

Updated April 15, 2024

Advertiser Disclosure

At Insurify, our goal is to help customers compare insurance products and find the best policy for them. We strive to provide open, honest, and unbiased information about the insurance products and services we review. Our hard-working team of data analysts, insurance experts, insurance agents, editors and writers, has put in thousands of hours of research to create the content found on our site.

We do receive compensation when a sale or referral occurs from many of the insurance providers and marketing partners on our site. That may impact which products we display and where they appear on our site. But it does not influence our meticulously researched editorial content, what we write about, or any reviews or recommendations we may make. We do not guarantee favorable reviews or any coverage at all in exchange for compensation.

Why you can trust Insurify: Comparing accurate insurance quotes should never put you at risk of spam. We earn an agent commission only if you buy a policy based on our quotes. Our editorial team follows a rigorous set of editorial standards and operates independently from our insurance partners. Learn more.

Answer Financial is a one-stop shop for comparing quotes and buying insurance coverage that gives users an opportunity to save. The site offers real-time quotes from more than 30 home and vehicle insurers, including Progressive, Safeco, Foremost, and other top-rated insurers in the United States.

The site’s customer reviews page shows the company has received more than 10,600 5-star ratings and has an average of 4.9 out of 5 stars. This indicates you’ll have a positive overall experience, but you may want to consider a few other quote-comparison platforms when shopping around for coverage.

Here’s what you need to know about Answer Financial before you start comparing quotes.

Quick Facts
  • Answer Financial received 3.1 out of 5 stars on Google Reviews, with many negative reviews citing unsatisfactory customer service experiences.

  • The Allstate Corporation owns Answer Financial.[1]

  • Answer Financial customer support is available by phone Monday through Saturday.[2]

Answer Financial at a glance

Answer Financial Inc. is an auto insurance agency that’s been in operation for 25 years. Answer Financial has insured 5 million vehicles and homes in all 50 states, according to the company website. The Allstate Corporation bought the company in 2011.

You’ll find more than home and car insurance at Answer Financial. The company also has condo, renters, motorcycle, RV, and boat insurance products. Answer Financial says its customers save $565 per year, on average.

Pros
  • Provides real-time rates from more than 30 insurance companies

  • Insurance Answer Center is a free resource to help customers shop for coverage

  • Available in all 50 states

Cons
  • Can’t complete insurance purchase online

  • Privacy concerns due to potential sharing of user information with affiliates

  • Low ratings from reviewers on Trustpilot, BBB, Google, and Yelp

Cheapest recent rates

Drivers using Insurify have found quotes as cheap as $35/mo for liability only and $44/mo for full coverage.

*Quotes generated for Insurify users within the last 10 days. Last updated on April 15, 2024

Rates shown are real-time Insurify user quotes from 100+ insurance companies and Quadrant Information Services data. Insurify’s algorithm excludes anomalous quotes and anonymizes personal details, then displays refined quotes by price, date, and insurer popularity up to 10 days ago from April 15, 2024. Actual quotes may vary based on the policy buyer’s unique driver profile.

*Quotes generated for Insurify users within the last 10 days. Last updated on April 15, 2024

Rates shown are real-time Insurify user quotes from 100+ insurance companies and Quadrant Information Services data. Insurify’s algorithm excludes anomalous quotes and anonymizes personal details, then displays refined quotes by price, date, and insurer popularity up to 10 days ago from April 15, 2024. Actual quotes may vary based on the policy buyer’s unique driver profile.

How does Answer Financial work?

Answer Financial is an insurance-comparison platform that can help streamline getting competitive quotes for insurance policies. The process starts with a simple request for your ZIP code to determine your location.

The site guides insurance shoppers through providing basic details about where you park your car, the type of vehicle you drive, additional drivers who may live with you, and your preferred insurance coverage.

At this point in the process, customer reviews on the Answer Financial site are proving right. The quote form is easy to navigate, and the process is quick. It took about five minutes from start to finish, and the platform delivered three car insurance quotes.

The site also presents additional quote options from external companies, including AAA, Experian, and National Auto Quotes. Although these appear legitimate, it seems odd that a car insurance comparison platform would redirect you to a separate site to get a quote.

A standout feature of Answer Financial is its delivery of “real rates directly from the insurance companies.” This minimizes the risk of surprise price changes when clicking through to make a purchase.

Before you move forward with any of the provided quote options, you need to review the “Coverages Summary” section. You may want to adjust the coverage limits and deductibles or add specific protection like gap or rideshare insurance. Once you’re satisfied, click “Recalculate” to update your price quote.

If you have any problems during the process or prefer to get a quote by phone, Answer Financial has insurance agents on standby, including Spanish-speaking representatives.

Finally, you can select an insurer and confirm your policy start date. But the streamlined experience slows down here. Instead of moving forward with a policy purchase, Answer Financial redirects your application to an agent for further review. This additional step requires you to wait for an agent to call, slowing down the process.

Answer Financial reviews: What real customers are saying

Answer Financial reviews online paint a mixed picture. The ratings found on independent review sites are vastly different from the 4.9 average rating Answer Financial claims to have on its website. And independent review sites have limited customer reviews for Answer Financial, making it harder to gauge customer satisfaction.

Answer Financial has a rating of 3.2 out of 5 stars on Trustpilot, but the page only has one review. The company has a lower rating of 1 out of 5 stars with the Better Business Bureau (BBB), but the page only has four reviews.

Yelp and Google Reviews offer a broader perspective, with 18 and 51 reviews, respectively. Answer Financial earned 2.3 out of 5 stars on Yelp and 3.1 out of 5 stars on Google Reviews.

Common complaint themes point to a lack of follow-up from agents and poor customer service. Another concern reviewers expressed is frustration over receiving higher-than-expected quotes.

A handful of reviewers shared positive experiences. These satisfied people complimented the helpfulness of the company’s employees, and a few mentioned saving money by switching to Answer Financial.

Answer Financial vs. Insurify

Answer Financial and Insurify are both insurance-comparison websites. Answer Financial presents a straightforward process where users fill in their information and receive a limited number of quotes from various insurers. The platform emphasizes ease of use and direct quote comparison but has received mixed reviews regarding customer service and follow-up.

Insurify offers a more tech-driven approach that analyzes customer information and generates a broader range of auto insurance quotes. Insurify partners with more than 100 insurers, which is more than Answer Financial’s 30 or so partners.

Overall, Insurify provides a more personalized experience with potentially more competitive rate options tailored to the user.

Shop for Car Insurance Online

Insurify partners with 100+ top insurers for real-time quotes

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
4.8/5
Shopper Approved
ProgressiveLiberty MutualTravelers

Is Answer Financial a spammy site?

Answer Financial assures users that the company won’t sell or share their information with third parties during the quote process. But a closer look at the company’s privacy statement reveals a caveat: User information “may be shared” with Answer Financial Affiliates.[3]

While it doesn’t necessarily equate to spam, it raises questions about how much of your data Answer Financial may share. It also opens users up to the possibility of receiving marketing messages or offers related to the company’s affiliates.

Answer Financial FAQs

If you’re turning to Answer Financial for the first time, the following information can help answer your remaining questions and guide you through its features and services.

  • Is Answer Financial easy to use?

    Answer Financial is user-friendly. The site guides you step-by-step through the quote process, making it a good option even if you’re not particularly tech-savvy. It doesn’t take much time, either — about five minutes. But you can’t buy a policy right away. After getting your rates, you must wait for an Answer Financial agent to review your application and call you.

  • Is Answer Financial free?

    Yes. Answer Financial is free for users. The platform earns revenue through commissions from insurance companies when a user purchases a policy. While this means you can compare car insurance quotes without hidden fees, there’s a possibility the platform could favor insurers that offer higher compensation, which may not align with the best or most affordable option for you.

  • Is Answer Financial legit?

    Yes. Answer Financial is a legitimate and established insurance-comparison service that connects users with various insurers. Despite mixed reviews regarding customer service and pricing, the company has a history of providing insurance comparison services through its well-established platform. The Allstate Corporation owns Answer Financial.

Sources

  1. Answer Financial. "About Answer Financial."
  2. Answer Financial. "Contact Us."
  3. Answer Financial. "Answer Financial Online Privacy Statement."
Amy Beardsley
Amy BeardsleyInsurance Writer

Amy is a personal finance and technology writer. With a background in the legal field and a bachelor's degree from Ferris State University, she has a talent for transforming complex topics into content that’s easy to understand. Connect with Amy on LinkedIn.

Katie Powers
Edited byKatie PowersAuto and Life Insurance Editor
Photo of an Insurify author
Katie PowersAuto and Life Insurance Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Featured in

media logomedia logo

Compare Car Insurance Quotes Instantly

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
4.8/5
Shopper Approved
ProgressiveLiberty MutualTravelers

Latest Articles

View all