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GEICO vs. Travelers: Which Insurance Company Is Better in 2026?

GEICO offers cheaper car insurance rates and earns higher customer satisfaction ratings than Travelers.

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If you’re looking for an auto policy, GEICO and Travelers — two of the largest car insurance companies — are likely on your radar.

GEICO, the third-largest auto insurer in America, has cheaper rates and better customer satisfaction ratings. Travelers, which has a 170-year history, sells a broader selection of add-ons and offers a more competitive telematics program.[1]

Here’s what you should know about GEICO and Travelers, including their premiums, coverages, discounts, and customer satisfaction. This will help you decide which car insurance company is a better fit for your unique situation.

Quick Facts
  • Both GEICO and Travelers advertise a long list of car insurance discounts.

  • GEICO received a better J.D. Power customer satisfaction score than Travelers.[2]

  • While Travelers offers gap and rideshare insurance, GEICO doesn’t.

GEICO vs. Travelers: Our verdict

For most drivers, GEICO offers more affordable car insurance premiums than Travelers. GEICO also outranked Travelers in the J.D. Power 2025 U.S. Auto Insurance Study and received a better star rating from the Better Business Bureau (BBB).[3] [4]

But if you prioritize personalized service through an independent insurance agent, you’ll find that Travelers has a much larger network of agents and brokers nationwide. Also, Travelers offers a few useful car insurance add-ons that aren’t available through GEICO, including gap insurance and rideshare insurance.

Before you choose between GEICO and Travelers, it’s a good idea to request personalized quotes.

GEICO vs. Travelers

GEICO logo
Travelers logo
Average price
Prices based on average across state-minimum and full coverage car insurance
$114/mo*
Average price
Prices based on average across state-minimum and full coverage car insurance
$143/mo*
Overall rating
4.0
Overall rating
4.7
Value for money
3.8/5
Value for money
4.2/5
Customer service
4.0/5
Customer service
4.6/5
Claims handling
4.1/5
Claims handling
4.7/5
Special highlight
AI-generated from 7256 user reviews
Teen drivers
Special highlight
AI-generated from 554 user reviews
Numerous discounts
Data in this table has been sourced from Insurify’s users who have indicated they are insured with the listed providers

GEICO: Best for affordable rates

User Reviews
4.0
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
9.2 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$87/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$141/mo
4.0
Best choiceBased on 14,876 verified guest reviews and ratings
How drivers feel about GEICO

Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.

AI-generated from the text of verified reviews collected by Insurify
Best For
Teen drivers
Cheap rates
Accident forgiveness
How drivers feel about GEICO

Customers appreciate the reliability and customer service but find the rates to be high and increase frequently, even without claims or accidents. The app has improved, but some find the claims process lacking.

AI-generated from the text of verified reviews collected by Insurify
Best For
Teen drivers
Cheap rates
Accident forgiveness
Reviews (7,256)
Narinder
Verified Review
Very Good
Reviewed in New York on February 5, 2026
Good service.
Brett
Verified Review
Not for me
Reviewed in Wisconsin on February 5, 2026
They never informed me of paperless options, then charged me.
Vicki
Verified Review
Car Insurance Frustrating
Reviewed in Texas on February 5, 2026
They raised our premium, so I am looking for my best options.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
637
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.59
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

GEICO is a solid choice if you’re seeking a great deal on your car insurance — especially if you take advantage of some of its discounts. Compared to Travelers, GEICO’s premiums are generally lower for different driver profiles. Plus, GEICO excels in customer satisfaction, as shown by its higher ratings from J.D. Power and the BBB.

Pros
  • Cheaper premiums

  • Better customer satisfaction ratings

  • Many available discounts

Cons
  • No gap or rideshare insurance available

  • Fewer independent insurance agents

  • Lower savings potential with DriveEasy, its telematics program

Travelers: Best for add-ons

User Reviews
4.7
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
8.5 /10
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$99/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$187/mo
4.7
Best choiceBased on 1,153 verified guest reviews and ratings
How drivers feel about Travelers

Customers appreciate the insurer’s communicative customer service and efficient claims process. But they’re dissatisfied with the consistent and sometimes significant price increases, even for those with clean driving records.

AI-generated from the text of verified reviews collected by Insurify
Best For
Numerous discounts
Gap insurance
Rideshare coverage
How drivers feel about Travelers

Customers appreciate the insurer’s communicative customer service and efficient claims process. But they’re dissatisfied with the consistent and sometimes significant price increases, even for those with clean driving records.

AI-generated from the text of verified reviews collected by Insurify
Best For
Numerous discounts
Gap insurance
Rideshare coverage
Reviews (554)
Patrick
Verified Review
Travelers Review
Reviewed in Ohio on February 5, 2026
Okay, I guess. I have had no claims and hope I don't in the future.
John W
Verified Review
Thanks For Nothing
Reviewed in New Jersey on February 3, 2026
I have never filed a claim in over 30 years, and yet my premiums continue to rise out of control.
Keith
Verified Review
Very good service, however, they raise your premium substantially in subsequent years.
Reviewed in California on February 2, 2026
By almost all criteria, they do a very good job. However, they just raised my premium by 40%.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
616
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

Unlike some car insurance companies, including GEICO, Travelers offers gap and rideshare insurance coverage. If you have a loan or lease on your vehicle or drive for Uber or Lyft, this may be a huge plus. Travelers also employs more independent agents, which may be important to you if you prefer local, personalized service.

Pros
  • Offers gap and rideshare policies

  • Many available insurance agents

  • Generous savings through IntelliDrive telematics program

Cons
  • Higher rates

  • Lower customer satisfaction ratings

  • No military discounts

Travelers vs. GEICO: Which is cheaper?

GEICO is cheaper than Travelers for most categories of drivers. Here’s a look at how rates compare between the two car insurance companies. Unless otherwise specified, rates shown below are for full-coverage policies.

Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.

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GEICO vs. Travelers car insurance discounts

When it comes to auto insurance discounts, GEICO and Travelers are very comparable. Both offer a variety of discounts, such as those for good students, defensive drivers, and homeowners. But neither advertises a discount for low-mileage drivers or loyalty.

But while GEICO stands out for its military discounts, safe driver and alternative fuel discounts are only available through Travelers.

Below, you’ll find a list of discounts for each insurance company.

Discount
sort ascsort desc
GEICO
sort ascsort desc
Travelers
sort ascsort desc
Safe driver
Defensive driving course
Multi-policy
Multi-car
Low mileage
Telematics
Anti-theft device
New car
Military/affiliation
Good student
Loyalty
Auto pay
Student away at school
Homeowner
Alternative fuel
Pay in full

Compare customer satisfaction and financial strength

In terms of customer satisfaction and financial strength, GEICO and Travelers perform well. Each insurer holds an A++ (Superior) rating from AM Best, but GEICO scored higher in the J.D. Power auto insurance customer satisfaction study. In addition, GEICO received better reviews on the BBB.

While GEICO earns praise for its quick and easy claims process, Travelers is recognized for its personalized customer service.

Score
sort ascsort desc
GEICO
sort ascsort desc
Travelers
sort ascsort desc
IQ Score9.28.5
Customer reviews4/5 (14,721 reviews)4.7/5 (1,142 reviews)
J.D. Power644 out of 1,000 (above average)635 out of 1,000 (above average)
AM Best ratingA++ (Superior)A++ (Superior)
NAIC complaint index1.42 (more complaints than average)0.70 (fewer complaints than average)
BBB customer reviews1.11 out of 5 stars based on nearly 1,500 reviews1.05 out of 5 stars based on nearly 300 reviews

Recent customer reviews of GEICO car insurance

Insurify invites GEICO policyholders to rate their auto insurers and gathers the information so shoppers can learn from these experiences directly. These are all real, verified insurance reviews, and more policyholders report their experiences on a daily basis.

Narinder
Verified Review
Very Good
Reviewed in New York on February 5, 2026
Good service.
Brett
Verified Review
Not for me
Reviewed in Wisconsin on February 5, 2026
They never informed me of paperless options, then charged me.
Vicki
Verified Review
Car Insurance Frustrating
Reviewed in Texas on February 5, 2026
They raised our premium, so I am looking for my best options.
Mary
Verified Review
Steer Clear of GEICO. Ads Are Clickbait & Switch
Reviewed in New York on February 5, 2026
If you switch to GEICO, only stay for one year. After that, rates hike and hike until you're paying triple what you started with by year 3. Every single claim, regardless of frequent driver, goes against you, even for a comprehensive claim which is never supposed to affect the rating class of other coverages. There is absolutely zero accident forgiveness, regardless of how minor the payout was. Steer clear of the misleading ads! Everything in GEICO ads only applies to your very first policy.

Recent customer reviews of Travelers car insurance

Travelers customers can share their real experiences with the car insurance company on Insurify. This way, you can read insights from policyholders and decide how to proceed. All reviews are real and verified.

Patrick
Verified Review
Travelers Review
Reviewed in Ohio on February 5, 2026
Okay, I guess. I have had no claims and hope I don't in the future.
John W
Verified Review
Thanks For Nothing
Reviewed in New Jersey on February 3, 2026
I have never filed a claim in over 30 years, and yet my premiums continue to rise out of control.
Keith
Verified Review
Very good service, however, they raise your premium substantially in subsequent years.
Reviewed in California on February 2, 2026
By almost all criteria, they do a very good job. However, they just raised my premium by 40%.
Celestine
Verified Review
Claim handling was bad
Reviewed in Massachusetts on February 1, 2026
Bad communication.

GEICO DriveEasy vs. Travelers IntelliDrive

DriveEasy is GEICO’s telematics program. It’s available in 44 states and Washington, D.C. Once you download the GEICO app, it’ll track your speed and hard braking as well as how often and when you drive. From there, you’ll receive a driving safety score, which may lead to discounts on your policy. A better score leads to a higher discount, which can save you up to 15% at your next renewal.

Travelers IntelliDrive is available in only 33 states plus Washington, D.C., but you can score up to 30% savings on your coverage. Just like DriveEasy, the app tracks your speed, braking, and distracted driving. After 90 days, Travelers will adjust your policy premium at renewal time.

Note that telematics programs differ from pay-per-mile programs in that they reward you for safe driving habits. Pay-per-mile insurance is designed for low-mileage drivers, allowing you to only pay for the miles you drive. Available to all drivers, telematics can result in more confident driving and potentially result in significant savings on your coverage. 

Here’s an overview of GEICO DriveEasy and Travelers IntelliDrive.

Feature
sort ascsort desc
GEICO DriveEasy
sort ascsort desc
Travelers IntelliDrive
sort ascsort desc
Best forDrivers who want broad availability Drivers who want a higher savings potential 
Savings potentialUp to 15% on renewals based on driving behaviorUp to 30% on renewals (40% in New York and 25% in New Jersey)
How it worksUses your smartphone’s sensors to track driving habitsUses your smartphone to track driving habits
Availability44 states plus Washington, D.C.33 states plus Washington, D.C.
Data trackedSpeed, distractions, braking, cornering, smoothness, time of day, mileage, route consistency Speed, braking, distractions, time of day
App rating (App Store/Google Play)4.8/4.54.7/3.9
Average discount for good drivers5%–15%Up to 30%
Driver feedback toolsReal-time trip scoring and feedbackReal-time scoring and feedback
Gamified rewards✔(drivers can earn streaks)✔ (drivers can earn streaks)
CompatibilitySmartphone app onlySmartphone app only

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Compare coverages: GEICO vs. Travelers

GEICO and Travelers both offer standard car insurance coverages, such as bodily injury liability, property damage liability, personal injury protection, and underinsured/uninsured motorist coverage. But only Travelers advertises gap, rideshare, and new car replacement insurance. GEICO’s unique offering is mechanical breakdown insurance.

Below, you’ll find the coverage options for each insurer.

Coverage
sort ascsort desc
GEICO
sort ascsort desc
Travelers
sort ascsort desc
Bodily injury liability
Property damage liability 
Personal injury protection 
Underinsured/uninsured motorist coverage 
Medical payments 
Collision
Comprehensive
Roadside assistance
Rental reimbursement
Gap insurance✖ 
Classic car insurance
Rideshare insurance✖ 
New car replacement ✖ 
Mechanical breakdown ✖ 
Non-owners insurance 

GEICO vs. Travelers FAQs

Here, you’ll find answers to common questions about GEICO versus Travelers car insurance policies.

  • Which is cheaper: GEICO or Travelers?

    GEICO offers lower rates than Travelers for most drivers, based on Insurify data. But it’s a good idea to get a quote from each insurer to see how premiums compare for your unique situation.

  • What does Travelers Insurance not cover?

    Travelers car insurance covers a wide variety of accidents and situations. But your particular policy will outline its limitations and exclusions.

  • Is Travelers a reliable company?

    Yes. Travelers is a reliable car insurance company. It’s been in business for more than 170 years and holds an AM Best financial strength rating of A++ (Superior).

  • Which company is GEICO’s biggest competitor?

    State Farm is GEICO’s greatest competitor. State Farm holds the largest U.S. market share for car insurance.

  • Which car insurance company offers the cheapest insurance?

    The cheapest car insurer depends on your unique situation. Your age, location, driving record, coverage choice, deductible, and discounts all factor into what you pay. To find the best deal on an auto policy, shop around and compare quotes from at least three auto insurance companies.

Methodology

Insurify data scientists analyzed more than 190 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. NAIC. "PROPERTY AND CASUALTY INSURANCE INDUSTRY 2024 TOP 25 GROUPS AND COMPANIES BY COUNTRYWIDE PREMIUM States, U.S. Territories, Canada and Aggregate Other Alien 35-Total All Lines."
  2. J.D. Power. "It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds."
  3. Better Business Bureau. "GEICO."
  4. Better Business Bureau. "Travelers Insurance."
Anna Baluch
Anna BaluchInsurance Writer

Anna Baluch is a Cleveland-based personal finance and insurance expert. With an MBA from Roosevelt University, she enjoys writing educational content that helps people make smart financial decisions. Her work can be seen across the internet on many publications, including Freedom Debt Relief, Credit Karma, RateGenius, and the Balance. Connect with Anna on LinkedIn.

Anna has been a contributor at Insurify since December 2022.

Chris Schafer
Edited byChris SchaferDeputy Managing Editor, News and Marketing Content
Chris Schafer
Chris SchaferDeputy Managing Editor, News and Marketing Content
  • 15+ years in content creation

  • 7+ years in business and financial services content

Chris is a seasoned writer/editor with past experience across myriad industries, including insurance, SAS, finance, Medicare, logistics, marketing/advertising, and many more.

Featured in

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MacKenzie Korris
Reviewed byMacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
MacKenzie Korris
MacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
  • Licensed property and casualty insurance agent

  • 10+ years editing experience

  • NPN: 21630969

MacKenzie Korris is an insurance copy editor with a producer’s license for property and casualty insurance in Missouri.

Konstantin Halachev
Data reviewed byKonstantin HalachevVP of Engineering & Data Science
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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