Más de 12 años escribiendo sobre seguros y finanzas personales
Emily es ampliamente reconocida como una experta en finanzas personales y autora de varios libros sobre finanzas personales. Es una invitada habitual en medios de comunicación nacionales y regionales.
3+ years experience in insurance and personal finance editing
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
Konstantin HalachevVP of Engineering & Data Science
7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.
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Headquartered in San Diego, California, Arrowhead General Insurance Agency has focused on specialty commercial insurance coverage since its 1983 founding.[1] Arrowhead primarily offers commercial auto and commercial property insurance products, but the company does sell personal property, umbrella, and residential earthquake insurance. Coverage availability and offerings vary by state.
Here’s what you need to know about Arrowhead’s insurance offerings.
Quick Facts
Though the company previously sold personal auto insurance, Arrowhead no longer sells personal auto coverage.
Customers consistently give Arrowhead Insurance one-star reviews on the company’s Better Business Bureau (BBB) page, with many reviewers citing problems with homeowners insurance claims.
Arrowhead has several insurance products for businesses or groups with special circumstances and needs, including coverage for tribal governments, forestry companies, and recyclers.
Arrowhead personal insurance coverage options
Most of Arrowhead’s commercial insurance products are auto-based, such as the company’s automotive aftermarket program and truck rental coverage for businesses. The insurer doesn’t currently offer any private car insurance policies. Unless you already have personal auto coverage from Arrowhead, new clients can’t get a personal auto policy with this company.
But Arrowhead Insurance does offer other personal insurance policy options. Learn more about the private insurance policies you have access to below.
Flood insurance
Your standard homeowners policy won’t include flood insurance. It’s a good idea for any homeowner living in a floodplain or an area with risk to purchase flood insurance. This coverage is the best way to afford repairs to your home after a flood.
Private event insurance coverage can protect you from liability claims and financial losses in case of a problem on your big day.
How to get a quote from Arrowhead Insurance
Arrowhead Insurance no longer sells private auto insurance coverage. To get a quote for any of Arrowhead’s current private insurance offerings, you’ll need to contact an insurance agent.
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How customers feel about Arrowhead Insurance
Arrowhead Insurance doesn’t have great customer reviews. Customers cite problems with homeowners insurance claims and customer service, but reviews specifically referencing personal auto insurance are no longer relevant.
Arrowhead Insurance customer reviews
On the BBB website, Arrowhead has a rating of 1 out of 5 stars based on 13 one-star reviews. The company doesn’t have any positive reviews on its BBB profile page. Arrowhead doesn’t have a company profile for reviews on Trustpilot.
How to file a claim with Arrowhead
Arrowhead doesn’t have a claim form you can fill out on its website. If you have to file a claim, you’ll need to contact the right insurance agents by telephone. Here’s how to find the correct contact information:
Visit the website. Navigate to Arrowhead’s website and click “Claims” at the top of the screen.
Select your claims category. From the dropdown menu, select the category relevant to your needs (for instance, “Automotive Aftermarket,” “Personal Umbrella,” or “Towing”).
Retrieve contact information. The information for each category includes the mailing address, email address, fax number, and phone number.
Arrowhead Insurance FAQs
Though Arrowhead provides a few private insurance policies, it doesn’t sell personal auto insurance products at this time. The following general information can answer your remaining questions about Arrowhead.
Is Arrowhead Insurance legitimate?
Yes. Arrowhead General Insurance is a legitimate insurance broker that uses the underwriting services of DB Insurance Company to offer some private insurance coverage.[2] It doesn’t sell personal auto coverage, but it does sell commercial auto insurance products.
Is Arrowhead Insurance good at paying claims?
Arrowhead doesn’t have a financial strength rating from AM Best or a claims satisfaction score from J.D. Power, which makes it hard to determine the quality of Arrowhead’s claims handling. The company has a rating of 1 out of 5 stars on the Better Business Bureau website, where the majority of complaints are about getting claims paid.
How do you cancel your Arrowhead insurance policy?
The Arrowhead General Insurance website doesn’t outline the process for canceling your insurance policy. Arrowhead policyholders will probably need to call their insurance agent for help with the cancellation process. Before you cancel your coverage, you should always make sure you have a new policy in place. You should get insurance quotes from multiple companies or an independent agency to find the best rate for your needs and save money on coverage.
Does Brown & Brown own Arrowhead?
Yes. Brown & Brown Inc. acquired Arrowhead General Insurance Agency in 2011. Brown & Brown is an insurance brokerage firm headquartered in Daytona Beach, Florida, that has been selling insurance coverage since 1939.[3]
Insurance Journal. "Arrowhead announces new carrier partnership for New Jersey homeowners."
Brown & Brown Insurance. "Brown & Brown, Inc. Completes Acquisition of Arrowhead General Insurance Agency, Inc.."
Emily Guy Birken
Emily Guy Birken is a former educator, lifelong money nerd, and a Plutus Award-winning freelance writer who specializes in the scientific research behind irrational money behaviors. Her background in education allows her to make complex financial topics relatable and easily understood by the layperson.
Her work has appeared on The Huffington Post, Business Insider, Kiplinger's, MSN Money, and The Washington Post online.
She is the author of several books, including The 5 Years Before You Retire, End Financial Stress Now, and the brand new book Stacked: Your Super Serious Guide to Modern Money Management, written with Joe Saul-Sehy.
Emily lives in Milwaukee with her family.
Emily has been a contributor at Insurify since October 2022.
Edited byKatie PowersAuto and Life Insurance Editor
Katie PowersAuto and Life Insurance Editor
Licensed auto and home insurance agent
3+ years experience in insurance and personal finance editing
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
Konstantin HalachevVP of Engineering & Data Science
7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.
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