How to Cancel Your Mercury Auto Insurance Policy (2024)

You can contact your agent or email the customer support team to cancel your Mercury insurance policy, but you’ll likely pay a cancellation fee.

Taylor Milam-Samuel
Taylor Milam-Samuel
  • 8+ years writing for major outlets, including MarketWatch and Business Insider

  • Master’s in Education

Taylor Mlam-Samuel is a personal finance writer and credentialed educator. When she’s not helping readers better save and spend money, she can be found teaching.

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Katie Powers
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Katie PowersAuto and Life Insurance Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

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Konstantin Halachev
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Konstantin HalachevVP of Engineering & Data Science
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  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

Updated July 1, 2024

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You shouldn’t settle for a Mercury car insurance policy you’re not satisfied with. If you’re unhappy with an increase in your premium, how Mercury handled your claim, or general customer service, you should look into canceling your coverage.

Contacting your insurance agent is the quickest way to cancel your Mercury insurance policy. You can also request a cancellation form via email. If you cancel an active policy, you might have to pay a fee of $10–$50, depending on the state you live in.

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Mercury cancellation policy

Mercury sells insurance products — including car insurance coverage and homeowners insurance — through a network of independent agents and brokers. If you need to cancel a current policy, you should contact your insurance agent. 

You’ll need to request a cancellation form from your agent. You can find your agent’s phone number on the Mercury customer portal, your insurance card, or a past Mercury bill. Once you receive the form, sign it and send it back.

If you can’t contact your agent, you can email customerexperience@mercuryinsurance.com. Include your name, policy number, and information about your cancellation request. Mercury charges a flat fee if you cancel an active policy. The fee is $10 for California customers and $50 for drivers in other states.

If your policy expires when the term ends, you don’t have to pay any cancellation fees. Just make sure you set up your new policy days or weeks in advance to avoid an insurance lapse.

Step 1: Look up your renewal date

Try to cancel your insurance policy as close to your renewal date as possible to avoid a car insurance lapse. Lapses in coverage can be costly due to large fines, license suspensions, and accidents without insurance. States mandate insurance requirements for all drivers.

If your policy is almost up for renewal, you can avoid a cancellation fee by letting the coverage lapse. Knowing the renewal date can help you determine the best time to cancel your policy. You can find your policy renewal date on your policy declaration page, insurance card, or Mercury Insurance account.

Step 2: Compare car insurance quotes

Before you cancel your policy, check your coverage options with other insurance companies. Because you want to avoid a lapse in coverage, it’s essential to prepare for new coverage right away. Comparing quotes from multiple insurance companies can help you get the best deal on coverage, which is critical if you’re canceling to save money.

Review quotes from at least three insurance companies in your area to check rates and find the best policy for your needs. You should also inquire about discounts from the different insurers you’re considering. Once you know how much coverage costs, it’s easier to see whether there’s a better option. If you only have a quote from one insurer, it’s hard to tell if it’s a competitive rate.[1]

Step 3: Secure a new car insurance policy

After comparing rates, select the best insurer based on your coverage needs and budget. Set up the new policy so to prevent a coverage gap to avoid fees and out-of-pocket car repairs after you cancel with Mercury.

Once you have a quote from the new car insurance company or agent, you can set up coverage with a new insurer. The company typically performs a credit check and reviews your claims history.[2]

Insurers also require the following necessary information and documents to finalize your rate:

  • Effective date: The date you want your new policy to start.

  • Date of birth: The insurer needs your birth date to confirm your age, which can affect the rate for your car insurance policy.

  • Vehicle identification number (VIN): Each policy covers specific vehicles, and your VIN provides information on the car you want to insure.

  • Payment information or bank account: Most car insurers require you to pay monthly premiums or prepay for six to 12 months of coverage.

Learn More: How to Compare Car Insurance Rates

Learn More: How to Compare Car Insurance Rates

Step 4: Cancel your Mercury policy

Call your insurance agent who helped you establish coverage with Mercury to cancel your policy. Contacting your agent is the quickest way to cancel your policy because they can send you the cancellation form to complete.

But if you don’t have the contact information or can’t find it on your insurance card, email customerexperience@mercuryinsurance.com. You must include your name, policy number, and information about your cancellation request.

Step 5: Follow up on your refund

If you paid your insurance premium in full up front, you’re eligible for a refund. Mercury will send a refund for the overpaid amount. But if you paid your premium in monthly installments, you don’t get a refund because you only paid for the coverage you used. If you have questions about the refund, ask your insurance agent or include it in your email when you cancel.

How Mercury quotes stack up vs. competitors

Mercury has higher rates than the national average of $105 per month for liability insurance and $214 for full-coverage insurance. Ultimately, how much you pay for coverage depends on your driving record, age, state, ZIP code, and more.[3]

Compared to some similar insurance companies, Mercury has competitive rates that skew slightly higher in some cases. Compare average costs from several insurance companies below.

The below rates are estimated rates current as of: Monday, July 1 at 12:00 PM PDT
Data reviewed by Konstantin Halachev
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

Insurance CompanyFull CoverageLiability Only
Erie$93$53
State Farm$120$55
GEICO$122$56
Mercury$160$83
American Family$171$77
Nationwide$186$85
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.

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Canceling Mercury insurance FAQs

Consider the following information if you want to cancel your insurance coverage with Mercury Insurance Company.

  • Does Mercury charge a cancellation fee?

    Yes. Mercury charges a flat fee for canceling before the policy ends. Drivers in California pay $10, and drivers in other states pay $50. You won’t pay a fee if you finish the policy period and don’t renew it.

  • Can you cancel your Mercury policy at any time?

    Yes. You can cancel your Mercury insurance policy at any time. Mercury will provide a refund if you paid for coverage you didn’t use. You’ll also need to pay a $50 cancellation fee ($10 in California) if you cancel the policy while it’s active.

    If you’re nearing the end of your policy with Mercury, it’s a good idea to wait it out instead of canceling. Make sure you have your new auto insurance coverage before you cancel your old policy or your coverage is set to renew.

  • How can you confirm that you canceled your Mercury insurance policy?

    Your insurance agent can confirm the cancellation. To verify the inactive policy, call the customer service department at 1 (800) 503-3724 or chat with a representative. Once you submit the cancellation form, you’ll also receive confirmation.

  • Does Mercury have a grace period for non-payment?

    Mercury provides a five-day mailing grace period for non-payment while the policy is active, but the company doesn’t have a non-payment grace period when you need to renew your policy. You must make renewal payments by the date on the invoice.

  • How do you cancel car insurance online?

    You can start the cancellation process for Mercury car insurance online by sending an email to customerexperience@mercuryinsurance.com. If you provide your policy number, you can also chat with a customer service representative.

Methodology

Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 50+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. Insurance Information Institute. "How to save money on car insurance."
  2. Insurance Information Institute. "What information do I need to give to my agent or company?."
  3. Insurance Information Institute. "What determines the price of an auto insurance policy?."
Taylor Milam-Samuel
Taylor Milam-Samuel

Taylor Milam-Samuel is a writer and credentialed educator who is fascinated by how people earn, save, and spend their money. When she's not researching financial terms and conditions, she can be found in the classroom teaching.

Katie Powers
Edited byKatie PowersAuto and Life Insurance Editor
Photo of an Insurify author
Katie PowersAuto and Life Insurance Editor
  • Licensed auto and home insurance agent

  • 3+ years experience in insurance and personal finance editing

Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.

Featured in

media logomedia logo
Konstantin Halachev
Data reviewed byKonstantin HalachevVP of Engineering & Data Science
Headshot of Konstantin Halachev, VP of Engineering at Insurify
Konstantin HalachevVP of Engineering & Data Science
  • 7+ years experience in data analysis

  • Ph.D. in Computational Biology

Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.

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