Allstate Insurance: Rated 3.8 out of 5 by customers
Category | Average Score |
|---|---|
| Overall experience rating | 3.8 |
| Customer service | 3.8 |
| Value | 3.3 |
| Claims handling | 3.8 |
| Coverage options | 3.8 |
| Discounts | 3.9 |
| Policy transparency | 3.6 |
| Policy flexibility | 3.8 |
Allstate overall user rating: 3.8 out of 5
Insurify Quality (IQ) Score for Allstate: 8.9 out of 10
NAIC complaint index: 1.00 (Industry average)
Average monthly full-coverage premium from Allstate: $143
Our take on Allstate insurance
Insurify gives Allstate a quality score of 8.9 out of 10. Overall, Insurify’s customers have mixed feelings about Allstate. Many user reviews highlight helpful customer service and quick claims resolution. But many reviews also mention communication breakdowns and difficulties reaching representatives.
Compared to competitors, Allstate’s rates fall in the middle of the pack, but Insurify reviewers give it a 3.3 out of 5 for its value for the money.
Allstate customer service reviews: Rated 3.8 out of 5
Allstate has a solid 3.8 out of 5 rating for customer service. Policyholders with a positive customer service experience focus on Allstate’s responsiveness and great agents. Negative reviews mention frustrating back-and-forths and unhelpful representatives.
Below are real reviews from Insurify customers about Allstate, broken down by those who had a positive experience and those who didn’t.
- Verified ReviewReviewed in North Carolina on March 3, 2026Allstate is horribly expensive. My agent got me in with a subsidiary of Allstate that was more affordable with better coverage!Verified ReviewReviewed in New York on March 2, 2026Coverage is great, as well as customer service. The problem is the price.Verified ReviewReviewed in Illinois on March 1, 2026Very professional.Verified ReviewReviewed in Indiana on March 1, 2026I would recommend the Gabe Green Allstate Agency in Carmel, IN to my friends in Indiana.Verified ReviewReviewed in Tennessee on February 28, 2026The insurance is expensive.Verified ReviewReviewed in Louisiana on February 27, 2026I've been with Allstate for over 40 years. They must be doing something right.Verified ReviewReviewed in Colorado on February 27, 2026Find the coverage you want or need at the lowest price.Verified ReviewReviewed in Florida on February 25, 2026Best price.Verified ReviewReviewed in Texas on February 24, 2026Consider Allstate coverage as a good deal.Verified ReviewReviewed in Pennsylvania on February 23, 2026I would recommend them to anyone because they have the best rates.Verified ReviewReviewed in Wisconsin on February 21, 2026Great customer service always returns phone calls immediately.Verified ReviewReviewed in Virginia on February 21, 2026Allstate operates excellently but does not consider senior citizens for discounts.Verified ReviewReviewed in Pennsylvania on February 21, 2026Very professional and knowledgeable.Verified ReviewReviewed in Louisiana on February 20, 2026I did not have any issues with my car while being insured with Allstate.Verified ReviewReviewed in Massachusetts on February 20, 2026Customer service and the intelligence of Zac and staff are outstanding.Verified ReviewReviewed in Oklahoma on February 18, 2026Everything was good. I haven’t had any accidents.Verified ReviewReviewed in Maryland on February 16, 2026Good service. The cost is high. No accident forgiveness.Verified ReviewReviewed in Florida on February 15, 2026I've been with Allstate for over 30 years.Verified ReviewReviewed in Florida on February 14, 2026I wish it included full roadside assistance like State Farm is offering at $158.00!Verified ReviewReviewed in Virginia on February 13, 2026I have no problems. I don’t need them often, but I always know I can count on them when I do. Hey! Like a good neighbor!Verified ReviewReviewed in Michigan on February 12, 2026Don’t fall for the umbrella policy; hold out for better coverage.Verified ReviewReviewed in Texas on February 10, 2026Doing the job on time.Verified ReviewReviewed in Illinois on February 8, 2026So far, it's been great. I just wish my auto rates were lower since they're all older vehicles.Verified ReviewReviewed in Arizona on February 8, 2026Great company. Premiums are a little too much, especially when you have no claims, ever.Verified ReviewReviewed in Georgia on February 8, 2026This is the best I could get in insurance. $3,200 for 6 months on 3 vehicles: a 2026 Sportage, a 2023 Rav4, and a 2020 Nissan Rogue.Verified ReviewReviewed in South Carolina on February 7, 2026Offer more discounts, especially if the car is paid off, or if you've been a customer for over 5 years.Verified ReviewReviewed in Florida on February 6, 2026A bit too high for the coverage and miles I drive.Verified ReviewReviewed in Texas on February 6, 2026Our experience with Allstate has been great. People are friendly and helpful.Verified ReviewReviewed in Washington on February 4, 2026Pricing is largely in line with other companies.Verified ReviewReviewed in Michigan on February 4, 2026At startup, issues signing up for AUTO PAY were very frustrating. I was labeled via mail as having a bad bank account and lost discounts. It was discovered that it was their fault. It has not been corrected on their end. I demanded removal from my customer history, but it has not been done. I have no claims.Verified ReviewReviewed in Illinois on February 3, 2026Everything is excellent, but I feel I pay too much.Verified ReviewReviewed in Virginia on February 3, 2026No problem. I have not had any claims, but I think my rate should be lowered since I hardly use my car. I’m 80.Verified ReviewReviewed in New York on February 2, 2026All claims are handled quickly and well. No issues except there is no longer a local agent.Verified ReviewReviewed in Massachusetts on February 1, 2026Allstate provides great coverage for the price.Verified ReviewReviewed in Connecticut on February 1, 2026Shop around for a better rate if you drive very little.Verified ReviewReviewed in Florida on January 26, 2026I was with Allstate for 42 years, and they couldn't compete with Progressive. I saved over $1500 a year!Verified ReviewReviewed in Washington on January 26, 2026Okay overall.Verified ReviewReviewed in Alabama on January 24, 2026They are not cheap, especially here in Alabama, which has the highest rates of any state, but my agent so far is really great.Verified ReviewReviewed in California on January 24, 2026My agent is really nice and got me what I needed. I pay a lot less.Verified ReviewReviewed in Delaware on January 24, 2026Very good, no problems.Verified ReviewReviewed in Florida on January 23, 2026Allstate has always been very easy to deal with.Verified ReviewReviewed in New Jersey on January 22, 2026These guys are good to me.Verified ReviewReviewed in Colorado on January 22, 2026Enrollment, options, pricing, and paperwork were all a piece of cake.Verified ReviewReviewed in Florida on January 21, 2026Good but expensive.Verified ReviewReviewed in Louisiana on January 21, 2026I think auto insurance in LA is outrageously expensive! However, I got a quote from Progressive and they were higher. I think it's ridiculous that seniors over the age of 70, driving less than a mile a day, with no tickets or accidents, on SSI, still have to pay close to $200.00 a month! I do love the agent, Tiffany, who wrote my policy for auto and home though, and that's the only reason I'm sticking with Allstate.Verified ReviewReviewed in Arkansas on January 19, 2026Allstate was good until the rates got too high.Verified ReviewReviewed in Florida on January 19, 2026Make sure you look at all the fine print and policy freebies. Do not let them increase your policy because they require it. Know what you want and how much you can pay before you sign. Know what you can afford and keep it there. Some "extra items" are for their benefit and not yours.Verified ReviewReviewed in Florida on January 17, 2026The price increased considerably since a year ago. It's sneaky because I pay per mile, and you don't realize how much more frequently your account is being refilled. There was no notice that there was a rate increase. The per-mile rate almost doubled.Verified ReviewReviewed in New Jersey on January 17, 2026Great personal service.Verified ReviewReviewed in Texas on January 17, 2026I have not had to make any claims, but it is the best price I have found.Verified ReviewReviewed in Illinois on January 16, 2026Service is available, with quick communication and quick service. They return calls promptly.Verified ReviewReviewed in Georgia on January 16, 2026I love Allstate! The people who work with my agent, especially Arsema, are absolutely amazing!Verified ReviewReviewed in Texas on January 16, 2026Allstate is a great insurance company except that the premiums are way too high!Verified ReviewReviewed in Georgia on January 15, 2026They have become very expensive recently, and I am shopping around looking for a replacement.Verified ReviewReviewed in Pennsylvania on January 14, 2026I get good services from auto insurance. It's a little higher than some, but no one can beat their home insurance.Verified ReviewReviewed in North Carolina on January 13, 2026My agent is easily available when I have questions, very professional and friendly.Verified ReviewReviewed in Virginia on January 13, 2026It has been satisfying.Verified ReviewReviewed in New York on January 13, 2026Seems a little high.Verified ReviewReviewed in Hawaii on January 12, 2026Transparent and helpful.Verified ReviewReviewed in Texas on January 12, 2026Excellent! Friendly, knowledgeable, customer-concerned.Verified ReviewReviewed in Oklahoma on January 12, 2026I’m only looking at the final number when I shop for insurance! If you have the lowest cost on the 5-month total, you get my money. I don’t look at anything else. It’s a racket. I could have insurance with a company for 6 months, and when it comes time to renew, guess what? The price goes up 100% of the time. This is with having no tickets, no DUIs, no claims, nothing! But the price goes up. Greed is going to get us all.Verified ReviewReviewed in California on January 11, 2026Rates are too high. Poor communication skills from some agents.Verified ReviewReviewed in Georgia on January 11, 2026All aspects of dealing with Allstate have been very good.Verified ReviewReviewed in Virginia on January 10, 2026They are a very good company.Verified ReviewReviewed in Florida on January 9, 2026The group works hard to meet your insurance needs.Verified ReviewReviewed in New Jersey on January 8, 2026Agent Matt was excellent.Verified ReviewReviewed in Florida on January 6, 2026Allstate has been excellent for me for many years. Claims handling is superb. The only issue I have is the price, but that seems to be a function of living in Florida versus other states I have lived in.Verified ReviewReviewed in Louisiana on January 6, 2026Great customer service and quality.…Verified ReviewReviewed in California on March 2, 2026I left Allstate to go to Geico.Verified ReviewReviewed in Florida on March 1, 2026They have been a good company for paying out on claims, but loyalty gets nothing in consideration to rates. I have been with them since 1982 and my rates are through the roof. They are always raising and NEVER offering a lower rate. I’m curious how much of my rate goes to agent commission.Verified ReviewReviewed in Georgia on February 23, 2026I recently changed coverage because their rates are so high. Their customer service is excellent.Verified ReviewReviewed in Virginia on February 10, 2026I feel that driving about 50-60 miles a day and having 3 vehicles, my insurance should be a lot cheaper, like $50-60 per car a month.Verified ReviewReviewed in Texas on January 27, 2026They continue to raise rates even when no insurance claims are filed.Verified ReviewReviewed in Indiana on January 18, 2026Way too expensive for someone who doesn't drive much and has a limited income.Verified ReviewReviewed in Minnesota on January 11, 2026Rates keep going up without notice!
Allstate customer service reviews vs. State Farm and Progressive
Allstate’s customer service score of 3.8 out of 5 falls in the middle of State Farm and Progressive. State Farm has a rating of 4.2 out of 5, and Progressive has a rating of 3.2.
Here’s how Insurify customers rated these companies.
Company | Average Score |
|---|---|
| Allstate | 3.8 |
| State Farm | 4.2 |
| Progressive | 3.3 |
Allstate discounts reviews: Rated 3.9 out of 5
Overall, customers rate Allstate’s discount availability well, giving it a 3.9 out of 5. Customers note that discounts are better than expected. Negative reviews focus on discounts not being good enough to offset rising rates.
Here are real reviews from customers about Allstate’s discount offerings.
- Verified ReviewReviewed in Louisiana on January 9, 2026They have been $300 to $1000 cheaper than all the others I have gotten a quote from.Verified ReviewReviewed in Ohio on January 6, 2026I haven't been with them for long, but I'm very happy so far.Verified ReviewReviewed in Oregon on January 5, 2026Always been great for me.Verified ReviewReviewed in New Jersey on January 5, 2026Enrique is the best. He always helps when you need him. Thank you so much for having people like this.Verified ReviewReviewed in Massachusetts on January 4, 2026Zach Vaswami runs the local office in Norwood, MA. I felt very comfortable with his knowledge, honesty, and transparency. He is extremely helpful in helping me understand the world of home and auto insurance. I like him.Verified ReviewReviewed in Florida on December 23, 2025Good rates for my situation.Verified ReviewReviewed in California on December 23, 2025Great rates.Verified ReviewReviewed in Kentucky on December 22, 2025Allison is a wonderful agent and she is good at what she does. I appreciate everything she does for the company. Keep up the good work!Verified ReviewReviewed in Florida on December 22, 2025Great service and team.Verified ReviewReviewed in North Carolina on December 21, 2025It's so easy for insurance companies to give you a lower quote. They just gut your policy.Verified ReviewReviewed in New Mexico on December 19, 2025We found that Allstate had the best coverage for our needs.Verified ReviewReviewed in Florida on December 16, 2025They saved me money and kept me informed.Verified ReviewReviewed in South Carolina on December 15, 2025They do what they say.Verified ReviewReviewed in South Carolina on December 6, 2025Completely satisfied with Allstate's product.Verified ReviewReviewed in Wisconsin on December 5, 2025They offer a lot of discounts. When speaking on the phone, they are very friendly and make me not worry about anything.Verified ReviewReviewed in South Carolina on December 5, 2025Great, no problems.Verified ReviewReviewed in Georgia on December 5, 2025I am happy except for the recent price increase of $40.00 a month.Verified ReviewReviewed in Louisiana on November 30, 2025My 6-month policy is only $661.Verified ReviewReviewed in Florida on November 30, 2025Very helpful with understanding my concerns about having a car policy I could afford.Verified ReviewReviewed in North Carolina on November 28, 2025Great rates.Verified ReviewReviewed in Kentucky on November 26, 2025Auto insurance is expensive.Verified ReviewReviewed in Texas on November 22, 2025Good relationships! Customer service is the best it could be. They keep me informed on all the opportunities to save on protection costs. They are the best!Verified ReviewReviewed in Alabama on November 21, 2025Absolutely the best quote and price I've gotten in years! They live up to their motto... you're in good hands with Allstate.Verified ReviewReviewed in Ohio on November 5, 2025It's a great insurance company, but what I don't like about it now is that you don't get someone right away; you have to go through prompts to get a person.Verified ReviewReviewed in Texas on November 2, 2025They worked with us to provide the best coverage for our money. Very friendly! You're in good hands with Allstate!Verified ReviewReviewed in Washington on October 30, 2025They beat Liberty Mutual hands down.Verified ReviewReviewed in Ohio on October 29, 2025A very good insurance company and the quote I got was amazing. Thank you so much.Verified ReviewReviewed in North Carolina on October 24, 2025Very professional. Service was exceptionally quick and satisfying.Verified ReviewReviewed in Kansas on October 18, 2025My customer service representative was based in the United States and was extremely friendly and helpful. You will never get that from Esurance.Verified ReviewReviewed in Florida on October 16, 2025They are budget-friendly.Verified ReviewReviewed in Delaware on October 12, 2025Fine except for costs.Verified ReviewReviewed in New Jersey on October 9, 2025I receive very thorough and courteous service all the time.Verified ReviewReviewed in Arkansas on October 8, 2025ExceptionalVerified ReviewReviewed in Florida on October 7, 2025Use the Oscar Dubon Agency, as they have the best people working for your best interests.Verified ReviewReviewed in Alabama on October 7, 2025They are an excellent company, just too expensive.Verified ReviewReviewed in Georgia on October 3, 2025Good communication by agent.Verified ReviewReviewed in Utah on October 2, 2025They don't cover travel trailers.Verified ReviewReviewed in Florida on October 2, 2025The Barre Insurance Co. representative spent all the time I needed with me and helped to lower my auto rates in several ways.Verified ReviewReviewed in Pennsylvania on September 28, 2025Always very good.Verified ReviewReviewed in Florida on September 12, 2025They were very efficient in handling my accident claim.Verified ReviewReviewed in Ohio on August 31, 2025Good policy premium pricingVerified ReviewReviewed in Florida on August 22, 2025For seniors, you cannot beat the price.Verified ReviewReviewed in Texas on August 16, 2025Not the best for auto insurance, but when bundled, it's the best option.Verified ReviewReviewed in New York on August 14, 2025Friendly and very informative. Flexible payment plan.Verified ReviewReviewed in Texas on August 5, 2025Great prices, agents available.Verified ReviewReviewed in Minnesota on July 28, 2025Unless you ask or tell them that you’re driving minimal miles, the agent will never offer the per day/mile rate!Verified ReviewReviewed in Connecticut on July 26, 2025Very pleased.Verified ReviewReviewed in Georgia on July 16, 2025Try Allstate first if you need auto or homeowners insurance.Verified ReviewReviewed in Delaware on July 7, 2025The best. Wish I could use them in Delaware.Verified ReviewReviewed in Pennsylvania on June 21, 2025Honest and friendly.Verified ReviewReviewed in South Carolina on June 21, 2025Excellent customer service. I am able to call anytime and speak with a knowledgeable person who answers any concern in a friendly, professional manner. Cheapest rate I have found, though I still feel it should be less as I only drive less than 2500 miles per year.Verified ReviewReviewed in California on June 11, 2025Easy, efficient process to buy insurance coverage.Verified ReviewReviewed in Maryland on May 25, 2025Easy to deal with.Verified ReviewReviewed in Texas on May 15, 2025Excellent, but I was with Daryl for 18 months and switched for a cheaper price. Dairyland was also an excellent company.Verified ReviewReviewed in Maryland on May 11, 2025The only thing I can say about Allstate in the 49 years I've been with them is that I've never had a problem. I'm sorry, but that's the truth. Like they say, "You're in good hands." I'm still here, my wife is still here, and we're still with Allstate.Verified ReviewReviewed in Virginia on May 9, 2025Very good. Drivewise is good. Communication is excellent. Customer service is good.Verified ReviewReviewed in Florida on May 5, 2025Great company. Easy to do business with. They love your premiums. Once you become a number with any insurance company, you're part of their revenue stream. Which is to say you're there for no other reason than to generate revenue. NOT MAKE A CLAIM: GOD FORBID YOUR WINDSHIELD CRACKS... They will hold that against you and want/take every cent back, and guess what? After they get the money back, they will keep your rates nice and high so they get even more money from you. Insurance is the biggest SCAM going, and politicians allow them to reach into our pockets and reap enormous rewards in profits. Other than that, Allstate is a fine company.Verified ReviewReviewed in Florida on May 2, 2025A lot better than any other insurance I have ever had.Verified ReviewReviewed in Georgia on April 30, 2025Good service, but like all insurance companies, they never drop rates.Verified ReviewReviewed in California on April 30, 2025The experience with the car insurance was okay, not exceptional but satisfactory.Verified ReviewReviewed in Illinois on April 29, 2025It was easy. I gave them money every 6 months. I never got in an accident or ticket for 10 years, but prices just keep going up. I don't drive much either.Verified ReviewReviewed in Texas on April 26, 2025Excellent company. Competitive pricing, great customer service, fast claim handling, and great supplemental services. I recommend Allstate when choosing auto insurance!Verified ReviewReviewed in Florida on April 24, 2025For our needs, it is excellent. They are very customer-oriented. Other people's needs may vary, so it depends on each case, but I always believe you get what you pay for in most cases.Verified ReviewReviewed in Colorado on April 24, 2025Haven’t had any issues, just shop for rates with other companies when we are about to reach our renewal deadline.Verified ReviewReviewed in New York on April 23, 2025I have been with the same agent (who owns the agency) for over 30 years, and the service and recommendations are excellent.Verified ReviewReviewed in Florida on April 20, 2025Allstate is a great company with dedicated agents to assist clients.Verified ReviewReviewed in New Hampshire on April 20, 2025I have nothing bad to report except that the insurance rates could be lower. Thank you.Verified ReviewReviewed in Maryland on April 15, 2025Good service, flexible prices.Verified ReviewReviewed in Hawaii on April 14, 2025They are trustworthy.Verified ReviewReviewed in New York on April 10, 2025No one can match their prices.Verified ReviewReviewed in Florida on April 10, 2025Great customer support and flexible rates.Verified ReviewReviewed in Ohio on April 3, 2025My only complaint is the price of the premium. I must look for lower prices.Verified ReviewReviewed in Texas on March 31, 2025Overall, I had an excellent experience with Allstate. The only problem I had was the exceptionally high policy costs.…Verified ReviewReviewed in Iowa on December 22, 2025Allstate prices are about double other companies for the same coverage.Verified ReviewReviewed in Florida on May 8, 2025They keep increasing the cost of auto insurance payments.
Allstate discounts reviews vs. State Farm and Progressive
Allstate and State Farm rank similarly for discounts according to user reviews left on Insurify. Progressive ranks lower than both.
Here’s how Insurify reviews rank Allstate against State Farm and Progressive for discounts.
Company | Average Score |
|---|---|
| Allstate | 3.9 |
| State Farm | 3.9 |
| Progressive | 3.4 |
Allstate claims handling reviews: Rated 3.8 out of 5
Allstate customers rate the company fairly well for claims handling, and it has a score of 3.8 out of 5. Common positive themes include quick claim resolutions and approvals. Negative themes highlight issues with communication and dissatisfaction with settlements.
Here’s what verified Allstate customers are saying about their claims experiences, according to reviews left on Insurify.
- Verified ReviewReviewed in Florida on March 2, 2026The experience has been very good; however, we feel like we need a policy that is more cost-effective.Verified ReviewReviewed in Georgia on March 1, 2026Been somewhat slow in communication.Verified ReviewReviewed in Texas on February 27, 2026AffordableVerified ReviewReviewed in Florida on February 14, 2026Great insurance company but just too expensive for our vehicles and real properties!Verified ReviewReviewed in South Carolina on February 14, 2026The insurance is currently expensive.Verified ReviewReviewed in New Jersey on February 12, 2026Good service. Policy price just kept gradually going up.Verified ReviewReviewed in Georgia on February 8, 2026It covers what I need covered and then some.Verified ReviewReviewed in New York on February 6, 2026It's too soon to tell, but the price was lower. I had Allstate for 30 years, but they kept raising the rates.Verified ReviewReviewed in Florida on February 5, 2026I've had Allstate for years. They provide good customer service and are helpful. I had one claim and it was paid promptly.Verified ReviewReviewed in New Mexico on January 15, 2026I’m happy with my current car insurance. Most of my needs have been met satisfactorily. However, it’s been difficult to reach my agent. He rarely returns calls. I’ve left messages, and while he does respond to my needs, I never receive a callback.Verified ReviewReviewed in Texas on January 4, 2026Never any issues.Verified ReviewReviewed in Ohio on January 1, 2026Good but pricey.Verified ReviewReviewed in Texas on December 30, 2025They raise your premium significantly every 6 months. I drive about 5,000 miles a year. The vehicle sits in the garage 85% of the time. I have had one claim my entire driving existence that cost under $1,500 (driving for 30 years since 1995) and that occurred in 2017. So no claims in 9 years. It is ridiculous that my premium goes up every 6 months.Verified ReviewReviewed in Oklahoma on December 24, 2025The only bad problem is the cost. I rarely drive because I'm at home - retired. The only places I go are church, the grocery store, and Walmart.Verified ReviewReviewed in Washington on December 24, 2025Could work harder at keeping rates down.Verified ReviewReviewed in Texas on December 16, 2025I looked at other insurance options, and Allstate is very good.Verified ReviewReviewed in Florida on December 15, 2025Allstate agents (and I’ve had two in twenty years) go out of their way to get you the best rates for auto and home based on the coverage you select.Verified ReviewReviewed in Texas on December 15, 2025Allstate offers good insurance, but they are expensive.Verified ReviewReviewed in Illinois on December 13, 2025Had a tree fall on our truck and Allstate could not have handled the claim better. They were outstanding. My only negative regarding them is that they charge so much premium for us since we have excellent driving records and drive so very little as we are "homebodies."Verified ReviewReviewed in Ohio on December 10, 2025I would stay with them, but I can only afford so much when you are on a fixed budget. I'm on SSI.Verified ReviewReviewed in New Mexico on November 27, 2025Overall excellent service and experience, well accommodated.Verified ReviewReviewed in Texas on November 21, 2025Just a good experience with them.Verified ReviewReviewed in Oklahoma on November 20, 2025Allstate has always been good for me. I left twice, and both times were mistakes.Verified ReviewReviewed in Texas on November 18, 2025I need better rates, and when you file a claim, in 3 years you go up. The reason you have insurance is to use it when you need it. 1 in 3 years is not excessive; 3 in 3 would be. You want money for nothing, and as long as you never file a claim, you are a golden client...but file a claim, and you are somehow a liability.Verified ReviewReviewed in North Carolina on November 16, 2025I've never made a claim, yet I'm still paying an outrageous amount for full coverage.Verified ReviewReviewed in Wyoming on November 11, 2025Every person has been very nice and helpful that I have talked to.Verified ReviewReviewed in Texas on November 10, 2025A bit pricey for the coverage, but otherwise good service.Verified ReviewReviewed in South Carolina on October 21, 2025I was satisfied until I had an accident that totaled my car and a claim from the person I hit. Then my policy rate tripled. I have had Allstate insurance for over 60 years in 4 states.Verified ReviewReviewed in Florida on October 20, 2025Ask about specific expenses.Verified ReviewReviewed in North Carolina on October 18, 2025Excellent service. Getting to be a bit pricey, however. Thinking about a switch.Verified ReviewReviewed in Georgia on October 13, 2025The only bad thing is trying to get hold of the agent.Verified ReviewReviewed in Tennessee on October 9, 2025I highly recommend Allstate Insurance.Verified ReviewReviewed in Texas on October 7, 2025My overall experience with Allstate has been great. They covered an auto accident that my wife was at fault in and helped to get everything taken care of. All repairs were made with absolutely no issues.Verified ReviewReviewed in Illinois on October 6, 2025Seems expensive, but the service and coverage are very good. You get what you pay for.Verified ReviewReviewed in South Carolina on October 5, 2025My agent is the best, Paula. I won't go anywhere else.Verified ReviewReviewed in Washington on September 30, 2025They did not hesitate to take care of me with a very expensive homeowner's claim.Verified ReviewReviewed in Texas on September 27, 2025Files claims fast. Premiums are higher than others.Verified ReviewReviewed in Oregon on September 26, 2025It's too much money.Verified ReviewReviewed in Arizona on September 15, 2025Everything is wonderful except the cost is multiple times the market average.Verified ReviewReviewed in Maryland on August 25, 2025Excellent experience, it's just that the rates are too high.Verified ReviewReviewed in Ohio on August 23, 2025Great customer service, but you pay for that.Verified ReviewReviewed in North Carolina on August 20, 2025Very competitive in pricing and excellent handling of any claims.Verified ReviewReviewed in California on August 15, 2025Always found reliable.Verified ReviewReviewed in Georgia on August 12, 2025The price increase is drastic.Verified ReviewReviewed in Wisconsin on July 14, 2025Very good company, just a little high on price.Verified ReviewReviewed in North Carolina on May 22, 2025Excellent coverage; somewhat pricey.Verified ReviewReviewed in Maryland on May 15, 2025Too expensive for a driver with a history like mine.Verified ReviewReviewed in California on May 6, 2025They offer everything you need easily and conveniently with no hassle.Verified ReviewReviewed in Oklahoma on May 5, 2025I never had to file a claim, so I don't know how that works. However, I have needed to make late payments, and my guy Lyle is awesome and very understanding. The one thing that is confusing is the safe driver's discount. My first month, I saved like $166, and it was applied to my bill, which I love. Then, like 3 months went by with no savings, and I know I didn't change my driving habits. Then another time, I saved over $100. But otherwise, it's a great company. They actually email back the same day or the next day.Verified ReviewReviewed in Georgia on May 3, 2025Allstate is really good in all aspects but just a little expensive.Verified ReviewReviewed in West Virginia on April 30, 2025I have never been in favor of my rates increasing when I have no claims.Verified ReviewReviewed in Washington on April 30, 2025Not bad, but it was too expensive for me.Verified ReviewReviewed in Texas on April 25, 2025Good company.Verified ReviewReviewed in South Carolina on April 23, 2025My agent is excellent; I never have any problems with her. She gets things done fast and on point. The only problem I have is with roadside service. I have to pay out-of-pocket and then get reimbursed, which is not good for me because I usually don’t have the money in my pocket to do it. That’s why I carry insurance.Verified ReviewReviewed in Tennessee on April 23, 2025I was searching for a new policy, and they were the best that I found that day. They have been great.Verified ReviewReviewed in Texas on April 19, 2025The service is great, but the auto premium is high if you bundle services.Verified ReviewReviewed in California on April 13, 2025Great follow-up.Verified ReviewReviewed in Ohio on April 6, 2025Good, but home insurance and auto insurance are too high for seniors, even with discounts.Verified ReviewReviewed in Pennsylvania on April 5, 2025Everything is good, just comparing prices.Verified ReviewReviewed in Georgia on March 28, 2025No one answers the phone or calls back quickly. Poor customer service.Verified ReviewReviewed in Ohio on March 26, 2025The rates keep going up.Verified ReviewReviewed in Ohio on March 25, 2025It needs to be cheaper for seniors who drive less than 100 miles a month.…Verified ReviewReviewed in Arizona on January 11, 2026Allstate is more expensive than alternatives. They also don't provide coverage for RVs or motorcycles.Verified ReviewReviewed in Florida on January 9, 2026I maintained an auto insurance policy with Allstate for several years and, while my overall risk profile was very low (single vehicle, married couple in our 60s), the premium was extremely high. By the end of the policy, Allstate’s pricing was nearly five times higher than my new insurer for comparable coverage. The one claim I did make—a windscreen replacement—was handled efficiently and professionally, with no issues in the claims process. However, despite satisfactory service on that occasion, the ongoing cost of coverage was simply not justifiable given my low-risk status, ultimately leading me to change insurers.Verified ReviewReviewed in Georgia on January 1, 2026The price is cheaper for the same coverage.Verified ReviewReviewed in New York on December 25, 2025Very unpleasant after 40 plus years. They will not work with me on pricing to match or come close to other companies. I had 4 cars, now down to 3, and soon will leave. Plus, I have my home and an umbrella policy, which I will probably cancel with Allstate.Verified ReviewReviewed in Illinois on November 8, 2025Too expensive and the cost goes up every policy period for no reason. Allstate pockets billions of dollars in profits, and it may be because of their indiscriminate rate hikes.Verified ReviewReviewed in Florida on November 8, 2025Prices keep going up and up, but service is very good.Verified ReviewReviewed in Texas on October 6, 2025They started out very affordable, but now they are very expensive.Verified ReviewReviewed in Florida on May 3, 2025Customer service was exceptionally good, but the auto policy was expensive!Verified ReviewReviewed in Tennessee on April 30, 2025Good at first, but the price keeps going up.Verified ReviewReviewed in Texas on April 25, 2025I have a 9-year-old car, and the insurance seems very expensive for an 85-year-old man. It's over $1600 for a year.Verified ReviewReviewed in Wisconsin on April 21, 2025The service was great, but the rates were going through the roof!Verified ReviewReviewed in Maryland on March 31, 2025It's expensive, but they handle claims well.Verified ReviewReviewed in Tennessee on March 26, 2025The auto insurance is too high.
Allstate claims handling reviews vs. State Farm and Progressive
State Farm ranks the best for claims handling compared to Allstate and Progressive.
Take a look at how Insurify’s users feel about these companies’ claims handling.
Company | Average Score |
|---|---|
| Allstate | 3.8 |
| State Farm | 4.1 |
| Progressive | 3.3 |
Allstate value for money reviews: Rated 3.3 out of 5
When you’re deciding on your insurance company, its value for money is one of the most important factors to consider. Allstate ranks well and has a 3.3 out of 5. But many Insurify reviewers mention feeling price hikes have outpaced value additions in the last few years.
Here are positive and negative reviews about Allstate’s value for money from Insurify customers.
- Verified ReviewReviewed in Oregon on November 5, 2025Good prices and excellent service.Verified ReviewReviewed in Florida on October 3, 2025Very reasonable prices for good coverage.Verified ReviewReviewed in Idaho on April 16, 2025Great!Verified ReviewReviewed in Virginia on March 25, 2025My advice would be to sign up with Allstate immediately if you haven't already! I believe they are the best in terms of pricing, coverage, and customer service!Verified ReviewReviewed in New Jersey on March 22, 2025Very good.Verified ReviewReviewed in Illinois on March 18, 2025Great experience overall, just wanted to see if I could get a lower rate.Verified ReviewReviewed in California on March 18, 2025I've never had any problems. They are very quick to answer questions and are very knowledgeable.Verified ReviewReviewed in Texas on March 17, 2025Great, but I never received my Drive Wise discount.Verified ReviewReviewed in Florida on March 15, 2025I've saved a lot of money with Allstate's Milewise policy. I've shopped around with other companies for comparison and none of them were able to match, let alone beat, the premium I'm paying for the coverage I'm getting.Verified ReviewReviewed in Florida on March 13, 2025Overall, I had a good customer service experience and the rates were reasonable.Verified ReviewReviewed in Florida on March 13, 2025The representative actually listens to the customer regarding their wants, needs, and price.Verified ReviewReviewed in Kentucky on March 11, 2025I would definitely recommend Allstate. My agent has been there for me when I moved and was required to have rental insurance. He made sure they received a copy every year. They are a bit pricey but provide good coverage and once you reach a certain level, the deductible is waived.Verified ReviewReviewed in Illinois on March 10, 2025Excellent. I have had no claims. I am just looking at financial options.Verified ReviewReviewed in Nevada on March 9, 2025The customer service is excellent.Verified ReviewReviewed in Indiana on March 8, 2025I have had a great experience with Allstate.Verified ReviewReviewed in Nevada on March 7, 2025They recognized my excellent driving record over my age. I have never been in an accident or received a speeding ticket.Verified ReviewReviewed in Arizona on March 6, 2025It's really nice to speak to a familiar person who knows the ins and outs of my account. I've been with discount insurance groups where you call a switchboard, and a person reads from a script, which is just frustrating. Allstate has been a refreshing wake-up experience.Verified ReviewReviewed in Florida on February 17, 2025Thankfully, I've not had a claim, but the Allstate agent I work with has been incredibly helpful with any questions I've had.Verified ReviewReviewed in Oklahoma on February 6, 2025I am very pleased with the service. Zoe Chambers was excellent in connecting me with the right people.Verified ReviewReviewed in Wisconsin on January 29, 2025The rate decreases every 6 months and it's the cheapest car insurance with the lowest deductible.Verified ReviewReviewed in Illinois on January 4, 2025Look for better prices.Verified ReviewReviewed in Florida on December 25, 2024The insurance is excellent, but it's too expensive.Verified ReviewReviewed in Texas on December 23, 2024Great insurance company!!!Verified ReviewReviewed in Florida on December 16, 2024I haven't been with Allstate for very long, just almost 2 years, and I've never filed a claim or had any accidents. However, anytime I've asked my agent about anything related to my policy, he was always willing to help me out. The monthly fees I am paying for full coverage are fair compared to many other agencies that have offered me the same policy but for more money. What I like the most about this company are two things: the yearly discount on my collision deductible if I don't have any accidents in a year (so far my deductible has dropped $100), and the fact that they can track all my trips through my phone using the Allstate app. If I am driving properly, as I usually do, they will add another discount when renewing my policy. This year, they deducted almost $70 off my renewal for being a safe driver.Verified ReviewReviewed in Delaware on November 4, 2024Allstate was fine until they raised my rates this year. I've never had a claim, and they did the same with my homeowner's insurance. I've never had a claim there either, so I had to shop around because I needed to save money somewhere.Verified ReviewReviewed in New York on October 29, 2024Check around before choosing. Allstate has been my choice for years.Verified ReviewReviewed in Louisiana on October 28, 2024Everything is good, nothing is bad.Verified ReviewReviewed in Virginia on October 28, 2024Great.Verified ReviewReviewed in Virginia on October 26, 2024Easy to work with.Verified ReviewReviewed in Virginia on October 24, 2024So far, so good. They offer very competitive rates.Verified ReviewReviewed in New Jersey on October 22, 2024They are efficient, friendly, and attentive.Verified ReviewReviewed in Illinois on October 21, 2024I got the coverage I wanted. As a senior, I was quoted the best rate from Allstate compared to all other companies. I drive very little, only for pleasure and shopping. I'm interested in your company, but I'm not sure if you're an auto insurance company or a broker who searches for the best price. I currently pay $35.00 per month for a 6-month policy. Can you beat this rate? Please offer your best or lowest price. I would prefer not to be sent to other websites where I have to provide all my information again. I await your reply. Thanks.Verified ReviewReviewed in Pennsylvania on October 21, 2024The staff was friendly and attentive.Verified ReviewReviewed in Ohio on October 21, 2024I've been very happy with them. My only complaint now is the Milewise program. I can't get a device for my new car. I'm waiting for one and who knows when it will be available.Verified ReviewReviewed in Florida on October 20, 2024They have served me well for many, many years.Verified ReviewReviewed in California on October 20, 2024The customer service at the local office is top-notch, especially Emily from Shae's office - she's the best. However, when forwarded to corporate after hours, the service is extremely poor. I've communicated this to Shane in San Diego.Verified ReviewReviewed in Hawaii on October 14, 2024The insurance agent is very good and pleasant.Verified ReviewReviewed in Washington on October 9, 2024The bundle is by far the best option. I saved over $1000 annually by bundling with Allstate.Verified ReviewReviewed in Florida on October 8, 2024My agent understands my family's situation and is aware of what I can best afford.Verified ReviewReviewed in Florida on October 7, 2024Personable, reliable, and affordable.Verified ReviewReviewed in Florida on October 7, 2024I'm very pleased. They are accurate and pleasant to do business with. All my requests were quickly fulfilled.Verified ReviewReviewed in Florida on October 7, 2024Good value and cash back for good driving.Verified ReviewReviewed in Colorado on September 24, 2024Check them out!Verified ReviewReviewed in Illinois on September 24, 2024They are reliable and easy to deal with, and my insurance needs are met.Verified ReviewReviewed in Florida on September 24, 2024Aniyah at Brian Getty Allstate in Vero Beach was excellent to work with and very knowledgeable.Verified ReviewReviewed in Ohio on September 23, 2024They are awesome. We went with them for house and four-car coverage and saved almost one thousand dollars!Verified ReviewReviewed in California on September 23, 2024ExcellentVerified ReviewReviewed in Kentucky on September 16, 2024Too pricey.Verified ReviewReviewed in Florida on September 15, 2024Great service.Verified ReviewReviewed in New Jersey on September 10, 2024I have never had a problem.Verified ReviewReviewed in New York on September 9, 2024Allstate was good to me.Verified ReviewReviewed in Virginia on September 9, 2024Great service.Verified ReviewReviewed in Virginia on September 9, 2024I’ve had a positive experience with Allstate. Their customer service is notably responsive and helpful, making interactions smooth whether you’re handling claims or asking questions about your policy. The range of coverage options available is impressive, from auto and home insurance to renters and life policies, allowing for tailored insurance solutions. Their technology and tools also stand out—Allstate’s apps and online platform are user-friendly, making it easy to manage policies, file claims, and track coverage. The claims process is generally straightforward, with many appreciating the convenience of filing claims digitally. Pricing is competitive, and Allstate offers various discounts that can make premiums more affordable, especially if you bundle multiple policies or maintain a good driving record. Overall, Allstate provides comprehensive coverage and reliable support, making it a solid choice for insurance.Verified ReviewReviewed in New York on September 9, 2024It's a great company with excellent service.Verified ReviewReviewed in New York on September 5, 2024I've always had excellent experiences with Allstate.Verified ReviewReviewed in Rhode Island on September 2, 2024Excellent. My agent listened to my concerns and took action to adjust our policy to a more manageable price.Verified ReviewReviewed in Texas on September 2, 2024Great.Verified ReviewReviewed in Florida on September 2, 2024Get the policy that fits your needs.Verified ReviewReviewed in Florida on September 2, 2024Best.Verified ReviewReviewed in Florida on August 31, 2024They are very professional.Verified ReviewReviewed in New Jersey on August 29, 2024Always a good experience with them. Always available when you need them.Verified ReviewReviewed in Ohio on August 28, 2024Allstate has always been there for me.Verified ReviewReviewed in Virginia on August 26, 2024Allstate is a good insurance company. I'm happy that Allstate is tracking my driving.Verified ReviewReviewed in California on August 26, 2024I want to express my personal gratitude to INNA KUZMENKO. I am staying with All-State because of her.Verified ReviewReviewed in New Jersey on August 26, 2024Retired seniors appreciate the Milewise program for its reduced cost.Verified ReviewReviewed in Florida on August 23, 2024Today has been excellent, and I'm very happy with the Drivewise program that I'm associated with at Allstate. Drivewise makes me a much more careful driver.Verified ReviewReviewed in Georgia on August 21, 2024Excellent experience. Now is the time to do some comparison shopping regarding pricing.Verified ReviewReviewed in South Carolina on August 21, 2024I have nothing but good things to say about them, but the payments are too high for my budget now that I am retired and on a fixed income.Verified ReviewReviewed in Florida on August 19, 2024Excellent conversation with the agent.…Verified ReviewReviewed in Georgia on February 28, 2026Just got Progressive, so we'll see, but I did get a great rate with them.Verified ReviewReviewed in Texas on January 7, 2026Great insurance, except they keep going up in price every new 6-month policy! We don't even go more than 2000 miles a year.Verified ReviewReviewed in Ohio on December 2, 2025The office is great, but it's the people you deal with when there is an accident that matter. In my opinion, the office where I pay should follow up with the customer while the claim is in process.Verified ReviewReviewed in Texas on May 17, 2025They increased my rate by $150 per month without any notice. I understand that prices can go up, but $150 per month feels excessive.Verified ReviewReviewed in Oklahoma on February 24, 2025They were fine until they had issues with their billing system. They dropped my RV insurance and when I was rear-ended, they claimed it was my fault and compensated me inadequately. When I called to cancel my granddaughter's policy, they failed to do so, causing my policy to default despite making my payments. If they can't hire staff who can take notes accurately and perform their jobs correctly, they might need to consider hiring people who understand and speak English fluently.Verified ReviewReviewed in Utah on January 21, 2025I was denied renewal for my policy coming up in February. I was advised to contact all the minor consumer reporting companies and request them not to report to the three major credit bureaus. I started with LexisNexis. Before I could get to the others, I received a letter from LexisNexis stating they would no longer be reporting. On the same day, I also received a non-renewal notice from Allstate. Interestingly, the notice stated that the consumer reporting at LexisNexis did not influence their decision. It's quite a coincidence that I receive a non-renewal notice on the same day as LexisNexis's letter.
Allstate value for money reviews vs. State Farm and Progressive
Most customers reviewing value for money are generally dissatisfied with the frequency of price hikes across the board. Allstate’s reviews are generally more positive than those for Progressive, but less positive than those for State Farm.
Here’s how the three companies stack up against one another.
Company | Average Score |
|---|---|
| Allstate | 3.3 |
| State Farm | 3.7 |
| Progressive | 3.0 |
Allstate policy transparency reviews: Rated 3.6 out of 5
For policy transparency, Allstate has a rating of 3.6 out of 5. Insurify customers who rate Allstate highly often cite clear communication, especially when an agent walks them through the policy. Customers who rate it poorly more often report confusion about their coverage, along with frustration over non-renewals and rate hikes.
Below are verified reviews from Insurify customers.
- Verified ReviewReviewed in Florida on December 14, 2025No real issues except for the expense.Verified ReviewReviewed in Missouri on December 6, 2025They respond quickly and are always pleasant on the phone.Verified ReviewReviewed in Oregon on November 18, 2025Very good, and the representative who sold me the policy was helpful and friendly.Verified ReviewReviewed in Pennsylvania on October 28, 2025I have no problem with Allstate except for a boat claim. For some reason, you have to report it through their auto claim, and most of the info makes no sense for a boat claim! In the end, it all works out.Verified ReviewReviewed in Kansas on October 25, 2025Always available to answer any questions I may have.Verified ReviewReviewed in Florida on June 21, 2025One Allstate office may have a better rate than another in the next town over. I discovered this fact, so now I check several local Allstate offices for the best results. This surprised me because I thought their rates would all be the same.Verified ReviewReviewed in Michigan on March 25, 2025I've been just searching for better rates on car and house insurance. Cindy's office has been great for a long time. However, I'm saving over $1,000 per year with another company. I'm still checking all my options.Verified ReviewReviewed in Texas on March 25, 2025Allstate is great. Thankfully, I haven't had any problems or incidents to use it and hopefully, I never will.Verified ReviewReviewed in Idaho on March 20, 2025This is a great, solid company. I know they will take care of me. However, I am concerned about their car insurance rates.Verified ReviewReviewed in New York on March 9, 2025The representative is knowledgeable and very patient, explaining and reviewing the policy with me. They advised me thoroughly on what I needed in my policy. I am very satisfied with their service, which is why I have stayed with Allstate for the last 30 years.Verified ReviewReviewed in Alabama on March 8, 2025Good.Verified ReviewReviewed in Ohio on March 8, 2025Overall, it's good. However, at my age, with no accidents or tickets, I would expect to be paying less. Instead, it seems to keep going up. A good driver shouldn't have to pay that much for insurance. It's time for a break for good driving habits.Verified ReviewReviewed in Georgia on March 3, 2025Great!Verified ReviewReviewed in Georgia on March 3, 2025Satisfied.Verified ReviewReviewed in Connecticut on March 3, 2025Agents review and explain all options.Verified ReviewReviewed in Florida on February 27, 2025If you have a good agent like I do, the experience is great.Verified ReviewReviewed in Tennessee on January 11, 2025Their prices are a bit high, but their customer service is great.Verified ReviewReviewed in Florida on January 7, 2025Very good.Verified ReviewReviewed in Wisconsin on December 19, 2024Allstate has been good for me for many years with mediocre pricing.Verified ReviewReviewed in Arkansas on December 16, 2024They are very friendly, open, and quick.Verified ReviewReviewed in Florida on December 2, 2024They provide excellent customer service and are always available.Verified ReviewReviewed in Florida on November 25, 2024Wonderful service.Verified ReviewReviewed in Illinois on November 5, 2024My experience has been good. I'm still suffering from sticker shock from last year. I need lower prices!Verified ReviewReviewed in Colorado on November 4, 2024They were friendly. I wanted to pay monthly, but I guess I was misunderstood. After I made the change, an agent from Allstate called and assured me I could go monthly. Too late. Oh well, I returned to State Farm with whom I had been my whole life.Verified ReviewReviewed in Kansas on October 29, 2024It has been good, but too expensive.Verified ReviewReviewed in Ohio on October 28, 2024Claims are processed very quickly. However, premiums are very high compared to other companies. I am retaining Allstate for my homeowners insurance as I have had superior service when filing claims.Verified ReviewReviewed in Louisiana on October 28, 2024Very good.Verified ReviewReviewed in Washington on October 28, 2024They've been excellent to me. I just want to save more money.Verified ReviewReviewed in New Jersey on October 28, 2024Shop your policy around. You will probably save some money.Verified ReviewReviewed in Utah on October 24, 2024The service was good, but it was too expensive.Verified ReviewReviewed in Texas on October 20, 2024Good company, just too pricey for my needs.Verified ReviewReviewed in New York on October 14, 2024They were helpful and patient in explaining the available options. The price was very competitive when I switched. Five years later, their price is on par with the competition.Verified ReviewReviewed in Georgia on October 7, 2024They provide wonderful customer service.Verified ReviewReviewed in Illinois on October 1, 2024They offer fair prices.Verified ReviewReviewed in Nebraska on September 30, 2024Safe and Secure.Verified ReviewReviewed in Connecticut on September 27, 2024So far, it's been good but then again, I just set up my account and haven't had any issues.Verified ReviewReviewed in Florida on September 25, 2024Very good insurance company. Very high prices!Verified ReviewReviewed in Virginia on September 25, 2024I would still stay with them, but the cost keeps going up even though my driving record is clean.Verified ReviewReviewed in Nevada on September 16, 2024Great, but just too expensive.Verified ReviewReviewed in Washington on September 16, 2024It's too expensive considering how little we drive and the fact that we have never filed a claim.Verified ReviewReviewed in Georgia on September 16, 2024It's not the cheapest, but the service is good.Verified ReviewReviewed in Florida on September 16, 2024They offer better premiums and a safe driver cash back.Verified ReviewReviewed in Illinois on September 11, 2024I have nothing bad to say. The service was always good. I would like to save more as it's hard when living on a small budget.Verified ReviewReviewed in Pennsylvania on September 9, 2024If possible, pay your premiums every six months in full to take advantage of Allstate's huge discount for paying your premiums in full upfront.Verified ReviewReviewed in New Jersey on September 9, 2024Overall, it's good but the premiums increased too much.Verified ReviewReviewed in New Mexico on September 9, 2024My experience with Allstate was really very good. I only left because I got a better deal for less money with USAA.Verified ReviewReviewed in Louisiana on September 4, 2024I liked Allstate, but they were too expensive.Verified ReviewReviewed in Florida on September 3, 2024Good, but the price keeps going higher.Verified ReviewReviewed in Mississippi on September 2, 2024The excellent sales representative did an outstanding job of tailoring my policy to my needs.Verified ReviewReviewed in Oregon on August 29, 2024It's a good company, but it's expensive.Verified ReviewReviewed in Florida on August 27, 2024They are very professional and friendly, they really know their stuff.Verified ReviewReviewed in Florida on August 27, 2024ExcellentVerified ReviewReviewed in New York on August 27, 2024I was happy with the customer assistance and coverage, but there are other insurance companies in the market that offer more affordable rates. I have the necessity to transfer for now.Verified ReviewReviewed in Alabama on August 26, 2024Good customer service.Verified ReviewReviewed in Texas on August 25, 2024I've been with Allstate for a long time. They have been an excellent insurance company and have taken care of us exceptionally well. The discounts they offer are excellent. They provide prompt attention to any problem we have encountered. The only reason I switched is because my husband passed away and I'm only receiving my social security. For that reason, I have had to cancel everything I possibly could and look for cheaper rates everywhere I can.Verified ReviewReviewed in Florida on August 23, 2024I can't say much as I haven't made a claim, so I have not dealt with them personally.Verified ReviewReviewed in Louisiana on August 19, 2024I've been with Allstate for more than eight years. They were there when I needed them the most during Hurricane Ida. Although I do recommend shopping around for insurance, I encourage you to start with Allstate!Verified ReviewReviewed in Ohio on August 19, 2024They are an excellent company. I'm always on the lookout for a better price, however.Verified ReviewReviewed in Texas on August 19, 2024What I find disconcerting is when you have an accident that's not your fault, you not only pay for the uninsured party who hit you, but your rates also increase. This happens even if you have a clean driving record.Verified ReviewReviewed in Florida on August 19, 2024I had a great experience with Milewise, but my needs changed. Unfortunately, the price for traditional insurance from them was out of my price range.Verified ReviewReviewed in Virginia on August 19, 2024Their prices are a bit high for someone who lives on a small budget.Verified ReviewReviewed in Utah on August 13, 2024They were able to answer all of my questions and usually respond quickly to phone calls.Verified ReviewReviewed in Florida on August 12, 2024The rates never go down, especially for my Home Owners Policy.Verified ReviewReviewed in Arizona on August 12, 2024I have found them to be very professional, responsive, and helpful while trying to be competitive.Verified ReviewReviewed in Washington on August 12, 2024The customer service is good, but the prices keep going up. They don't offer liability only for old cars. I haven't had any claims, so I can't really comment on that. However, claims from a previous insurance are keeping me from getting better rates. There was a mix-up when I had a van towed; they recorded it as if my new car was towed. If you're a good driver, you do get a discount.…Verified ReviewReviewed in Texas on November 9, 2025OK but too expensive and no low mileage discounts.Verified ReviewReviewed in South Carolina on September 27, 2025They keep raising rates every time it's time to renew, even when there are no accidents or claims.Verified ReviewReviewed in Texas on August 18, 2025Excellent customer service; however, I feel that they should offer lower price options for customers who drive very few miles throughout the year.Verified ReviewReviewed in New Mexico on March 21, 2025I cancelled my policy when I couldn't get answers online or directly from my agent. I chose another agent who promised to resolve some issues, but I've been ignored. I've been with them for decades and now I'm planning to leave.Verified ReviewReviewed in Washington on March 3, 2025The service has been excellent, but the cost is extremely high.Verified ReviewReviewed in Utah on December 16, 2024My experience with Allstate has been mixed. I think the difference mainly has to do with the individual agents who have helped me, or their total lack of service. The good agents are worth every penny, and the self-serving, numbers-only agents provide a terrible experience.Verified ReviewReviewed in Maryland on October 3, 2024I would describe my experience with Allstate as neither good nor bad. It started off with good rates, but I had to call in every month because my rates weren't satisfactory. Then, I had fraudulent activity on my account and they withdrew a discount, which I don't think is fair because I couldn't make the payments at the time. This brought my bill up to over $300.Verified ReviewReviewed in Connecticut on September 9, 2024I've been waiting a week for the adjuster to arrive for my totaled Hyundai. Today, they said it would be on the 16th, which is another week. As far as I know, they are the ones paying for outdoor storage, not me.Verified ReviewReviewed in Florida on September 2, 2024The cost is too high for a single car with no claims and a clean driving record.Verified ReviewReviewed in North Carolina on August 28, 2024My insurance doubled when I dropped one car. Now, the rate for one car went up to $1,130 for 6 months. However, I found a new company that offers higher coverage for $519.95 for 6 months.
Allstate policy transparency reviews vs. State Farm and Progressive
Allstate sits in the middle when it comes to transparency. Allstate ranks just below State Farm, and Progressive lags behind.
Here’s how Insurify customers rank these companies for policy transparency.
Company | Average Score |
|---|---|
| Allstate | 3.6 |
| State Farm | 3.8 |
| Progressive | 3.1 |
Allstate vs. State Farm, Progressive, and GEICO
Overall, customers rate Allstate highly. The company has affordable rates, solid customer service, and decent discounts compared to competitors like State Farm and Progressive.
Here’s how Allstate stacks up against other major insurers.
Allstate customer reviews: Read what over 9,417 Insurify customers have to say about Allstate
Here are the most recent Allstate reviews from over 9,417 Insurify customers.
Insurify collects reviews from users on its platform who have successfully compared quotes, as well as users who have purchased a policy through Insurify. These users complete an optional survey asking them to review their experience with their current insurance company and to rate the company on factors like customer service, claims handling, coverage availability, discounts, policy flexibility, policy transparency, and value for money. These ratings and reviews are then compiled and cleaned by our data team to bring you company-level insights from over 85,000 Insurify users.
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