120+ more)
)
Licensed auto and home insurance agent
4+ years experience in insurance and personal finance editing
NPN: 20564519
Featured in
){kind=small}
){kind=small}
)
)
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 20461358
Featured in
Updated
Category | Price |
|---|---|
| Value | 3.8 |
| Discounts | 3.9 |
| Policy transparency | 3.9 |
| Overall experience rating | 4.0 |
| Coverage options | 4.0 |
| Policy flexibility | 4.0 |
| Customer service | 4.1 |
| Claims handling | 4.1 |
GEICO overall user rating: 4.0 out of 5
Insurify Quality (IQ) Score for GEICO: 9.2 out of 10
NAIC complaint index: 0.75 (Below average)
Average monthly full-coverage premium from GEICO: $142
Insurify gives GEICO a quality score of 9.2/10. Overall, Insurify’s customers with GEICO policies have mixed feelings about their experiences with the insurer, though reviews skew positive.
Satisfied customers highlight smooth customer service, responsive representatives, and better discounts and premiums than competitors. But others describe frustration with wait times and transfers, lower-than-expected discount savings, and unexpected premium changes.
Overall, Insurify’s customers with GEICO policies scored the company 4.1 out of 5 for customer service.
Insurify’s customers with GEICO policies rate the insurer 4.1 out of 5 for its customer service. GEICO customers who left positive reviews had smooth interactions with helpful service representatives for simple issues. Customers with negative reviews had to speak with multiple representatives and experienced wait times.
Below are real reviews from GEICO customers that highlight both positive and negative experiences.
GEICO has a customer service score of 4.1 out of 5, ranking just below State Farm. State Farm has a customer service rating of 4.2 out of 5.
State Farm customers report higher overall customer service satisfaction than GEICO, with many reviews citing high-quality service driven by relationships.
Below, you can see how Insurify customers rated these companies for customer service.
Category | Price |
|---|---|
| GEICO | 4.1 |
| State Farm | 4.2 |
Insurify’s customers with GEICO policies rated the insurer 3.9 out of 5 for discount availability. Customers who left positive reviews mostly said they got better deals with discounts from GEICO than from other insurers. Others complained that they had expected more competitive discounts than they received.
GEICO has a rating of 3.9 out of 5 for discount availability from Insurify’s customers with GEICO policies. GEICO and State Farm earned similar discount rankings. Insurify customers gave a discount rating of 3.9 out of 5 for State Farm.
State Farm ranks similarly to GEICO for discount availability, with customer reviews saying discounts helped but didn’t significantly reduce premiums. See how customers rated GEICO and State Farm for discounts below.
Category | Price |
|---|---|
| GEICO | 3.9 |
| State Farm | 3.9 |
GEICO has a rating of 4.1 out of 5 for claims handling from Insurify’s customers with coverage from the insurer. Customers left limited feedback on claims handling. Positive reviews commonly cited easy claims handling and responsive customer service. But dissatisfied customers reported delays and poor communication.
GEICO customers gave the insurer a rating of 4.1 out of 5 for claims handling, ranking higher than State Farm, which has a rating of 4.1.
State Farm ranks slightly lower than GEICO in claims handling, but customers described feeling supported throughout the process.
Compare claims handling ratings for the two auto insurers below.
Category | Price |
|---|---|
| GEICO | 4.1 |
| State Farm | 4.1 |
Insurify’s customers with GEICO policies gave the company a value-for-money rating of 3.8 out of 5. Positive reviews situate GEICO as less expensive than some other auto insurers. Dissatisfied customers cite expensive premiums and frustration with price increases.
GEICO customers gave the company a rating of 3.8 out of 5 for its value for money, ranking higher than State Farm. State Farm earned a value rating of 3.7 out of 5, with some customers questioning whether the insurer’s service justifies the high premiums.
Below, you can see how Insurify customers rated these insurers.
Category | Price |
|---|---|
| GEICO | 3.8 |
| State Farm | 3.7 |
GEICO earned a rating of 3.9 out of 5 for policy transparency from Insurify customers with policies from the insurer. Many GEICO customers feel the insurer makes its policy terms clear, which improves their experience. But some customers reported confusing policy changes or surprising premium increases.
Insurify’s customers with GEICO policies gave the insurer a policy transparency rating of 3.9 out of 5. This rating is comparable to State Farm, which earned a rating of 3.8 out of 5. Many State Farm customers feel comfortable with understanding its policies.
See how policy transparency ratings for the three car insurance companies compare below.
Category | Price |
|---|---|
| GEICO | 3.9 |
| State Farm | 3.8 |
Overall, GEICO customers rate the company highly. In particular, the auto insurer offers quality customer service, reasonably priced coverage, and solid discounts when compared to competitors like State Farm and Allstate.
Here’s how GEICO compares to other top auto insurers.
)
Licensed auto and home insurance agent
4+ years experience in insurance and personal finance editing
NPN: 20564519
Featured in
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 20461358
Featured in
At Insurify, our goal is to help customers compare insurance products and find the best policy for them. We strive to provide open, honest, and unbiased information about the insurance products and services we review. Our hard-working team of data analysts, insurance experts, insurance agents, editors and writers, has put in thousands of hours of research to create the content found on our site.
We do receive compensation when a sale or referral occurs from many of the insurance providers and marketing partners on our site. That may impact which products we display and where they appear on our site. But it does not influence our meticulously researched editorial content, what we write about, or any reviews or recommendations we may make. We do not guarantee favorable reviews or any coverage at all in exchange for compensation.
 |  |  |  |  |
|---|---|---|---|---|
Average price $114/mo* | Average price $81/mo* | Average price $110/mo* | Average price $129/mo* | Average price $140/mo* |
Overall rating | Overall rating | Overall rating | Overall rating | Overall rating |
Value for money | Value for money | Value for money | Value for money | Value for money |
Customer service | Customer service | Customer service | Customer service | Customer service |
Claims handling | Claims handling | Claims handling | Claims handling | Claims handling |
Special highlight Teen driversAI-generated from 7536 user reviews | Special highlight Customer serviceAI-generated from 7299 user reviews | Special highlight Accident forgivenessAI-generated from 4345 user reviews | Special highlight SR-22 insuranceAI-generated from 386 user reviews | Special highlight Usage-based savingsAI-generated from 515 user reviews |
