Infinity Insurance vs. other insurance providers
Because the auto insurance marketplace is so competitive, you have many options besides Infinity when you shop for car insurance. And, because Infinity struggles with customer satisfaction and only sells auto insurance in California, you may find better coverage elsewhere.
Here are comparisons between Infinity and three major car insurance providers.
Infinity Insurance vs. Farmers
Founded in 1928, California-based Farmers ranks as the eighth-biggest car insurance company in the U.S. by market share. The company manages more than 19 million policies in all 50 states and Washington, D.C. Aside from car insurance, Farmers also sells homeowners, renters, life, and business insurance.
The geographic reach of coverage represents a key difference between Infinity and Farmers. While Infinity operates only in California, Farmers serves all 50 states. Another important distinction between the two companies is the fact that Infinity focuses on nonstandard auto insurance for high-risk drivers, while Farmers caters to a broader range of motorists. Online reviews and ratings for Farmers tend to be more positive than Infinity’s.
The average monthly rate for Farmers auto insurance is $317 for full coverage, whereas Infinity customers pay an average of $400.
Infinity Insurance vs. GEICO
Founded in 1936, Maryland-based GEICO has more than 18 million auto insurance policies in effect in all 50 states and the District of Columbia. In addition to auto insurance, GEICO’s offerings include homeowners, renters, and business insurance. By market share, GEICO (a subsidiary of Berkshire Hathaway) ranks as the second-largest auto insurance company in the U.S.
Infinity’s differences with GEICO resemble the differences it has with Farmers. Unlike Infinity, GEICO offers nationwide coverage and doesn’t focus on nonstandard insurance for high-risk drivers. Also, GEICO has generally earned a more positive reputation than Infinity. Both companies do offer roadside assistance.
Infinity Insurance vs. Progressive
Founded in 1937 and based in Ohio, Progressive ranks as the third-largest auto insurance company in the U.S. as measured by market share. Auto coverage is available in all 50 states and the District of Columbia. The company sells numerous types of insurance, including auto, homeowners, and renters insurance, as well as other types of property and recreational coverage.
Similar to both Farmers and GEICO — and unlike Infinity — Progressive offers coverage nationwide, has earned more positive ratings, and offers standard coverage to a range of drivers. On average, Progressive policyholders pay $238 per month for full-coverage car insurance, making it a more affordable option than Infinity.
Infinity Insurance pros and cons
As with any auto insurance company, Infinity has pros and cons you should consider before committing to a policy.
Cons
Charges higher average rates than many other auto insurers
Only sells car insurance in California
Customers seem dissatisfied with customer service
Filing an auto insurance claim with Infinity Insurance
Infinity allows you to file an auto insurance claim online or over the phone following an auto accident. Claims can be reported 24/7. The company encourages policyholders to file a claim as soon as possible after a covered incident. You’ll need to provide information to Infinity, including your policy number and the date of the incident.[5]
Once reported, the claim may move along to an insurance adjuster, who helps decide if the claim is approved or denied. If approved, arrangements will be made for vehicle repair.