Digital Disconnect: More Insurance Customers Buy Online, but Like It Less
Insurance shoppers buy nearly half of all auto and home policies online, new study finds. But insurers still fall short of customer expectations for a positive digital experience.
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Written byDoug Bailey
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Doug BaileySenior Content Writer
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Edited byChris Schafer
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Chris SchaferDeputy Managing Editor, News and Marketing Content
15+ years in content creation
7+ years in business and financial services content
Featured in
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Reviewed byMacKenzie Korris
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MacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 21630969
Published | Reading time: 3 minutes
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