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Written byKatie Powers
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Katie PowersLicensed P&C Agent, Senior Insurance Editor
Licensed auto and home insurance agent
4+ years experience in insurance and personal finance editing
NPN: 20564519
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
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Edited byMacKenzie Korris
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MacKenzie KorrisLicensed P&C Agent, Insurance Copy Editor
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 21630969
MacKenzie Korris is an insurance copy editor with a producer’s license for property and casualty insurance in Missouri.
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Michael
Verified Review
4x4 Insurance Costs Double
Reviewed in Wyoming on March 5, 2026
Check rates with other companies!
David
Verified Review
Best Prices and Earliest Notification
Reviewed in West Virginia on March 5, 2026
I have no complaints; the prices are unbeatable.
Melton
Verified Review
A Good Place to Start
Reviewed in Kentucky on March 5, 2026
I've never had a claim, just paid the bill. They are very nice, but I wish they would have decreased my payment so I could stay.
Arturo
Verified Review
Expensive Insurance
Reviewed in Texas on March 4, 2026
The insurance is okay, I guess. I've never had a claim, but they are very expensive. They are so expensive that it's getting to the point where I cannot afford it.
Wendy
Verified Review
Good
Reviewed in Ohio on March 4, 2026
The price of covering my car has gone up. Other companies are offering a lower rate.
Tina
Verified Review
Price is too high
Reviewed in Texas on March 4, 2026
I've had my current car insurance company for over 30 years. They are okay. However, now that I'm retired and their prices keep going up, the fact that they are doing away with the defensive driving discount, and they don't offer any incentives for seniors or someone who doesn't drive as much, I had no choice but to switch companies. The new company will save me about $30.00 a month.
Rudy
Verified Review
SF Client
Reviewed in North Carolina on March 4, 2026
SF is quick to address claims, but like many other insurance companies, they are overpriced.
Glenda
Verified Review
Blame Claim
Reviewed in Pennsylvania on March 3, 2026
A horse and buggy hit my car, and they claimed it was my fault because it was not a motor vehicle. They considered my car totaled. The title is missing, so the claim is still open. It's been a year this month.
Billy
Verified Review
Best Priced
Reviewed in Oklahoma on March 3, 2026
Decent price, have not had any claims.
Ilene
Verified Review
State Farm Insurance is Great
Reviewed in New York on March 3, 2026
Great rate. Great service.
Thomas
Verified Review
Sad & Lonely
Reviewed in Washington on March 3, 2026
Incredible price differences depending on the agent.
Mary Robin
Verified Review
Friendly Assistance Matters
Reviewed in Illinois on March 3, 2026
The office personnel are very helpful and friendly.
Alaine
Verified Review
Good
Reviewed in Nevada on March 2, 2026
Too expensive, rates increase every 6 months.
Pamela
Verified Review
Insurance
Reviewed in Michigan on March 2, 2026
Love them. Just don't like the price. It keeps going up and up.
Anthony
Verified Review
Takes a while on the phone
Reviewed in Ohio on March 2, 2026
Easy to work with to buy insurance. I have not had any claims, so I don't know yet about that.
Paul
Verified Review
Excellent
Reviewed in New Jersey on March 2, 2026
Good company. Probably not the cheapest price though.
Paul
Verified Review
Helpful agents over the 60 years of having coverage with State Farm.
Reviewed in Texas on March 1, 2026
I have not had any claims in recent years. No problems over the years when there was a claim.
Paul
Verified Review
Excellent service, so far.
Reviewed in Nevada on March 1, 2026
Best I could find.
Isaac
Verified Review
Excellent
Reviewed in Georgia on February 28, 2026
Very friendly and knowledgeable.
Percy
Verified Review
Excellent service and coverage
Reviewed in Texas on February 28, 2026
Excellent, friendly, and professional.
Barbara
Verified Review
The Good with the Bad
Reviewed in New York on February 28, 2026
I really liked my agents, but they sold me on things I didn't understand, so the rates ended up being too high.
Joseph
Verified Review
I'm paying almost $700 for a 6-month renewal, while other companies are displaying 6-month renewals as low as $175. Please tell me how this can be. At this point, I am thinking of going to insurance for veterans that give a better rate.
Reviewed in Missouri on February 28, 2026
I'm paying almost $700 for a 6-month renewal, while other companies are displaying 6-month renewals as low as $175. Please tell me how this can be. At this point, I am thinking of going to insurance for veterans that give a better rate.
Tw
Verified Review
Excellent
Reviewed in Alabama on February 27, 2026
Best deal I've found.
Sandy
Verified Review
Insurance Review
Reviewed in California on February 27, 2026
Too expensive.
Maryann
Verified Review
Excellent
Reviewed in New Jersey on February 27, 2026
A little higher than I like. Good coverage.
Charles
Verified Review
Bye
Reviewed in Oklahoma on February 27, 2026
Excellent. Saved half price.
Beverly
Verified Review
Great Experience but Expensive
Reviewed in New York on February 27, 2026
The experience is great, but considering the money we spend yearly, it's quite high. We end up overpaying, and I know we all could use at least $1,000 a month back.
Emanuel
Verified Review
Comparable
Reviewed in Nevada on February 26, 2026
Good compared to other companies.
Robert
Verified Review
Happy so far
Reviewed in Kansas on February 26, 2026
I am still with State Farm for my autos.
Denise
Verified Review
I need more of a discount so I went with another company
Reviewed in Illinois on February 26, 2026
I need more of a discount on my car insurance, so I decided to go with another company.
Lelia
Verified Review
State Farm Reviewed
Reviewed in Colorado on February 25, 2026
Shop around and compare.
David
Verified Review
I haven't needed to use it, so I can't say much about the service. However, Amber was great to talk to and got me what I needed.
Reviewed in Louisiana on February 25, 2026
I haven't needed to use it, so I can't say much about the service. However, Amber was great to talk to and got me what I needed.
Glenda
Verified Review
Excellent service and good communication. However, I'm not happy with the premium as it keeps increasing monthly and yearly.
Reviewed in California on February 25, 2026
Excellent service and good communication. However, I'm not happy with the premium as it keeps increasing monthly and yearly.
Deborah
Verified Review
I would recommend my State Farm Agent in Webster NY
Reviewed in New York on February 24, 2026
My State Farm Insurance agent is the reason I have stayed with State Farm for over 30 years. They are helpful when I need answers and fast with changing my policy when I ask. I haven’t had a lot of claims, but the ones I have had have been resolved quickly.
Joshua
Verified Review
Insurance
Reviewed in Delaware on February 24, 2026
They aren’t concerned about saving you money, but they are responsive.
Brian
Verified Review
Better insurance at a reasonable price
Reviewed in Florida on February 24, 2026
Too expensive. I've been with them for 20 plus years and can't get a break.
Bettye
Verified Review
Wonderful Company with Great People Skills
Reviewed in North Carolina on February 24, 2026
Great until a driver decided to stop in the middle of a turning operation. Support staff were very helpful and knowledgeable. They searched for options.
Gordon
Verified Review
Too High Monthly Payments
Reviewed in Texas on March 5, 2026
The monthly payment is way too high. Even though I was with them for many years, the premium kept going up.
Tajmahl
Verified Review
Rip-off
Reviewed in Florida on March 4, 2026
Not great, but better than $300 a month.
Wade
Verified Review
Insurance Ripoff
Reviewed in Michigan on March 4, 2026
The agents have all been top-notch since I was 16 years old. I went with Progressive for a few years but have come back to them. I'm 61, a retired crane/heavy equipment operator for 40 years. If you have any idea about the operation of machinery and the concentration it demands, that bleeds over to personal life decisions daily. I have had no accidents since 2003, no DUI or speeding tickets in I can't remember how long. I pay $393.12 a month.
Deborah
Verified Review
Age 69, No Claims, Insurance Tripled!
Reviewed in Tennessee on March 4, 2026
I had to switch to the minimum coverage when my full coverage cost tripled.
Brian
Verified Review
High Priced, No Really Good Discounts
Reviewed in New York on March 3, 2026
It seems I'm paying a higher rate every time I look at my bill.
Tom
Verified Review
Much too expensive.
Reviewed in Iowa on March 3, 2026
Much too expensive. About $2500/year for three cars driven, in total, less than 5000 miles.
Edward
Verified Review
Fair
Reviewed in New York on March 3, 2026
I want better rates. I've had no accidents or incidents in 20 years, but the rates keep going up.
Justin
Verified Review
Gradual insurance price increases force me to change providers
Reviewed in Ohio on March 3, 2026
I switched to Progressive because they offered a quote at a third of the price State Farm was offering me.
Barbara
Verified Review
Poor Communication
Reviewed in Wisconsin on March 2, 2026
Rates were raised significantly with no explanation.
Sharon
Verified Review
I'm not sure what
Reviewed in Maryland on March 2, 2026
They don’t reach out to try to lower costs or see if there are any discounts available.
Vance
Verified Review
Too Expensive
Reviewed in California on March 2, 2026
The only problem I have is the cost of my insurance.
Lisa
Verified Review
State Farm #1
Reviewed in Oklahoma on March 2, 2026
They will always work with you on your payments.
William
Verified Review
The price only goes up, never down or stays the same. They do not take care of people who have been with them for years. I was with them for over 20 years, and all they did was raise the premium every 6 months.
Reviewed in Texas on March 2, 2026
The price only goes up, never down or stays the same. They do not take care of people who have been with them for years. I was with them for over 20 years, and all they did was raise the premium every 6 months.
Janet
Verified Review
I have been insured with State Farm for over 30 years, even though they keep increasing my payments. In August, I had a slight fender bender that was not my fault, and no one at State Farm would help me until late November when I stopped in, once again, to see if the other party had filed a claim. A young man, whom I had never talked to before, told me we could file a claim ourselves. I was astounded, and within a month, it was settled.
Reviewed in Washington on March 2, 2026
I have been insured with State Farm for over 30 years, even though they keep increasing my payments. In August, I had a slight fender bender that was not my fault, and no one at State Farm would help me until late November when I stopped in, once again, to see if the other party had filed a claim. A young man, whom I had never talked to before, told me we could file a claim ourselves. I was astounded, and within a month, it was settled.
Harold
Verified Review
Too much for too little
Reviewed in New York on March 2, 2026
Way too expensive and restrictive in coverage.
Rosemary
Verified Review
Too Expensive
Reviewed in Florida on March 1, 2026
Very expensive. I've been with State Farm for over 40 years with no claims, and they are still raising rates on me.
Jo
Verified Review
Fair
Reviewed in Michigan on March 1, 2026
After decades of loyalty, I continue to pay more (3-4x) and they continue to pay less.
Nicholas
Verified Review
It wasn’t my fault in the accident and we’re getting overcharged.
Reviewed in New York on March 1, 2026
It's no good. All insurance companies have steady growth, and we, the good drivers, are paying for it! I'm 46 years old, and I've never had a ticket. I was in an accident in August. It was not my fault, and now my payments are going up to $350 a month. Why? It wasn’t my fault, and I never got a ticket. I'm 100% not responsible for the accident, but it doesn’t matter what company I go to, they're all overcharging me. I got quotes of $170, $290, and then suddenly it's $273, $300, $354. I'm like, what the heck?
Brian
Verified Review
Technical Issues
Reviewed in Ohio on March 1, 2026
My problem with State Farm is that to get a discount, they require a transponder to be installed in the car. The transponder communicates with a cell phone to feed data back to State Farm. The only problem is it doesn’t work, and I’ve spent an hour or two on the phone with my agent trying to get it to work with no luck. I’m retired, so I hardly ever drive the car. We have driven it as much trying to get the transponder to work as I would on a normal basis.
Stacy
Verified Review
Customer service is good, but overpriced
Reviewed in Montana on February 28, 2026
I appreciate the customer service, but I feel they are overpriced. I have been comparing with other companies, and SF is twice what others have quoted me.
Jim
Verified Review
Policy for State Farm
Reviewed in Wisconsin on February 28, 2026
Average but higher cost.
Paul
Verified Review
Car Insurance
Reviewed in New York on February 28, 2026
The price has gone sky-high, and I wouldn't recommend it to a friend. It has increased from $103.00 to $187.00, which I think is ridiculous.
Melanie
Verified Review
Unhappy
Reviewed in North Carolina on February 28, 2026
My policy went up about 40% with one liability claim. I'm looking for another policy. I thought I had accident forgiveness on my first claim.
Robert
Verified Review
Average
Reviewed in South Carolina on February 28, 2026
They consistently increase rates.
Holly
Verified Review
Frustrated Customer
Reviewed in Virginia on February 27, 2026
My policy increased consistently, even with no accidents and no tickets. Then when I had an accident, they dropped my coverage.
Marlene
Verified Review
State Farm Rate Increase
Reviewed in Wisconsin on February 27, 2026
A $175 quote turned into $220 in less than a year. Other insurers are offering half that.
Jsck
Verified Review
State Farm Shortcomings
Reviewed in Utah on February 27, 2026
State Farm has become remote and inflexible with me. I've not had a ticket in over 4 decades, not made a claim with State Farm for house or car...EVER, and my rates only go up. I've spoken with a number of representatives at the Curtis Hansen SLC office, and none of them offered any coherent insight on how to lower my rates.
Ramona
Verified Review
Too High
Reviewed in Indiana on February 27, 2026
Too expensive. I have nothing in my record. I'm a senior, 64 years old, with 3 cars insured and a house, and no discounts.
Marlane
Verified Review
Rates Are Getting High
Reviewed in Missouri on February 27, 2026
They keep changing my rates, and we have had no tickets or accidents. I think our rate is high.
Sheila
Verified Review
State Farm Insurance Not Worth the Cost
Reviewed in South Carolina on February 26, 2026
Very expensive and keeps going up in price, not worth it. Roadside assistance is also very expensive. You can't use the tow service because it only covers 10 miles, and then it's $200 for a tow after that. Overall, very much not worth it. I'm not happy with this company at all.
Marvin
Verified Review
Average
Reviewed in Michigan on February 26, 2026
$145 per month is outrageously high to me.
Barbara
Verified Review
Not a Good Proposal
Reviewed in Texas on February 26, 2026
They raised the yearly cost by thousands per year. I have had the policy for over 10 years with no claims.
Joseph
Verified Review
State Farm has terrible customer service and took months to process two separate claims. My car needed $7,000 - $8,000 worth of repairs, which my body shop said could have been completed in two weeks. However, I dropped my car off in early December and didn’t get it back until mid-February. I asked the shop what the delay was and was advised the insurance company was refusing to pay for quality, factory parts. On a separate claim, my wife hit a deer which totaled her car. We did receive a fair payment for this loss, however, it took several months as we were constantly bounced around several departments with little to no communication.
Reviewed in New York on February 26, 2026
State Farm has terrible customer service and took months to process two separate claims. My car needed $7,000 - $8,000 worth of repairs, which my body shop said could have been completed in two weeks. However, I dropped my car off in early December and didn’t get it back until mid-February. I asked the shop what the delay was and was advised the insurance company was refusing to pay for quality, factory parts. On a separate claim, my wife hit a deer which totaled her car. We did receive a fair payment for this loss, however, it took several months as we were constantly bounced around several departments with little to no communication.
Richard
Verified Review
When you want to save money
Reviewed in Virginia on February 26, 2026
State Farm is good but has gotten expensive.
Cathy
Verified Review
Sadly, rates are beyond affordable!
Reviewed in Georgia on February 25, 2026
Insurance coverage itself is really good. However, rates have increased beyond what I can currently handle.
Andi
Verified Review
High Charges and Inflexible Payment Options
Reviewed in Ohio on February 25, 2026
They were charging way too much. They were charging me $1900 for my house every six months, and I have no mortgage. They wouldn't let me pay monthly.
Marvin
Verified Review
Nothing special. My experience has been average.
Reviewed in California on February 25, 2026
Service is average so far. I am disappointed with the premium.