Is 21st Century a Good Insurance Company? Reviews From Over 201 Customers

21st Century Insurance: Rated 4.0 out of 5 by customers

Category	Average Score
Overall experience rating	4.0
Customer service	2.7
Value	3.4
Claims handling	3.5
Coverage options	3.7
Discounts	3.4
Policy transparency	3.5
Policy flexibility	3.6

Our take on 21st Century insurance

21st Century is a small insurance company that writes only in California, and Insurify gives 21st Century a quality score of 7.3/10.

21st Century customers give it OK ratings and consistently mention good customer service and claims handling. But many customers have issues with 21st Century’s pricing and rate hikes. Overall, customers give 21st Century a 3.4 out of 5 rating for its value.

21st Century customer service reviews: Rated 2.7 out of 5

21st Century customers rate it a 2.7 out of 5 for customer service. Positive reviews mention helpful and courteous service. Negative reviews mention inconsistent service and difficulty reaching an agent.

Below are real reviews from 21st Century customers.

21st Century customer service ratings vs. State Farm and Farmers

21st Century’s 2.7 out of 5 customer service score is lower than both State Farm and Farmers.

The table below shows how 21st Century’s customer service stacks up against competitors.

Company	Average Score
21st Century	2.7
State Farm	4.2
Farmers	3.7

21st Century discounts reviews: Rated 3.4 out of 5

Overall, 21st Century customers rate its discount availability a 3.4 out of 5. Discount availability is one of 21st Century’s weaker points, with negative reviews mentioning that discounts don’t really help lower the cost.

Here’s how real 21st Century customers feel about the company’s discounts.

21st Century discounts ratings vs. State Farm and Farmers

21st Century’s discount rating of 3.4 out of 5 is lower than both State Farm and Farmers. But for all three companies, customers commonly feel like the discounts don’t help offset the cost of rising car insurance rates.

Here’s how 21st Century’s discounts compare to State Farm and Farmers.

Company	Average Score
21st Century	3.4
State Farm	3.9
Farmers	3.4

21st Century claims handling reviews: Rated 3.5 out of 5

For claims handling, 21st Century customers rate the company a 3.5 out of 5. Positive reviews for 21st Century’s claims handling focus on quick turnarounds and low hassle. Negative reviews express frustration over claim denials and issues with claims adjusters.

Here are some more detailed reviews Insurify customers left about 21st Century.

21st Century claims handling ratings vs. State Farm and Farmers

In comparison to competitors, customers rate 21st Century’s claim handling lower than State Farm and Farmers.

Check out the table below to see how these three companies stack up for claims handling.

Company	Average Score
21st Century	3.5
State Farm	4.1
Farmers	3.8

21st Century value for money reviews: Rated 3.4 out of 5

For its value, 21st Century customers rate it a 3.4 out of 5. Customers typically think 21st Century is worth the price when they first start their policies. But negative reviews often happen at renewal and mention that rate hikes and pricing volatility make it not worth it.

Here’s how Insurify customers rate 21st Century on its value.

21st Century value for money ratings vs. State Farm and Farmers

21st Century’s 3.4 out of 5 score for value is lower than Farmers. State Farm’s 3.7 out of 5 score beats both companies.

Check out the table below to see how 21st Century’s value for money stacks up against State Farm and Farmers.

Company	Average Score
21st Century	3.4
State Farm	3.7
Farmers	3.2

21st Century policy transparency reviews: Rated 3.5 out of 5

21st Century customers give it a 3.5 out of 5 rating for policy transparency. Negative reviews mention feeling surprised by unexpected fees and frustrated with unclear communication. Positive reviews feel that 21st Century is straightforward enough and that it’s easy to make policy changes.

Here’s how 21st Century customers feel about the company’s policy transparency.

21st Century policy transparency ratings vs. State Farm and Farmers

21st Century’s 3.5 out of 5 rating for policy transparency is lower than both State Farm and Farmers. But customers note frustrations with all three companies over unexpected changes in pricing.

Here’s how 21st Century’s policy transparency compares against State Farm and Farmers.

Company	Average Score
21st Century	3.5
State Farm	3.8
Farmers	3.5

21st Century vs. State Farm, Farmers, and Nationwide

Comparing multiple insurance companies is the fastest way to find the best company for you. Here’s how 21st Century compares to its top competitors.

21st Century Customer Reviews: Read what over 201 Insurify customers have to say about 21st Century

Reading recent customer reviews can help you get an impression of how an insurance company works. Here are real reviews from 21st Century customers made within the past 12 months.