Is 21st Century A Good Insurance Company? Reviews From Over 216 Customers

Updated

Sherry
Verified Review
Good
The service was good.
Theresa
Verified Review
They handled my claims satisfactorily, but I believe they paid for a claim that was overpriced. Even the police officer who responded to the accident mentioned that it was so minor it wouldn't affect my insurance rate.
They handled my claims satisfactorily, but I believe they paid for a claim that was overpriced. Even the police officer who responded to the accident mentioned that it was so minor it wouldn't affect my insurance rate.
Greg
Verified Review
Excellent
Good service but too expensive
Ramiro
Verified Review
Excellent
Very good service and response when you need them.
Bernadette
Verified Review
Excellent
They were always very helpful.
Mary
Verified Review
Price and availability to talk to someone are good. However, I would have given them a 5, but we had difficulties with a claim last year.
Price and availability to talk to someone are good. However, I would have given them a 5, but we had difficulties with a claim last year.
Todd
Verified Review
Excellent
They have been outstanding as an insurance provider.
Lawrence
Verified Review
Excellent
I have no issues and no complaints. I haven't made any claims, but the price keeps rising.
Mildred
Verified Review
Excellent
It's good, but the price keeps going up.
Lidice
Verified Review
Excellent
Good price and good service
Nick
Verified Review
Average
They raised my rates even though I have no accidents.
Hamlet
Verified Review
Poor
The customer service is poor and the rates are high.
Robin
Verified Review
Average
My rate is too high.
Antonio
Verified Review
Average
I don't have tickets, yet the prices go up.
Stefan
Verified Review
Despite having no tickets or penalties of any kind, my monthly payment with your company has increased by more than 20% after three years. It's only a matter of time before I switch to another insurer.
Despite having no tickets or penalties of any kind, my monthly payment with your company has increased by more than 20% after three years. It's only a matter of time before I switch to another insurer.
Karen
Verified Review
Average
The service is okay, but I just received a rate increase for no apparent reason.
Susan
Verified Review
Average
They are constantly raising rates even though I have never had an accident or received a ticket.
Patty
Verified Review
Poor
They keep raising my rates.
Renee
Verified Review
Poor
Terrible customer service.