Chubb Home Insurance Review: Ratings and Quotes (2025)

Don’t let Chubb’s luxury reputation fool you — the company protects homes of all sizes with comprehensive coverage and surprisingly competitive rates.

Amy Beardsley
Written byAmy Beardsley
Photo of an Insurify author
Amy BeardsleyInsurance Writer
  • 3+ years writing about auto, home, and life insurance

  • 7+ years in personal finance and technology

Amy specializes in insurance and technology writing and has a talent for transforming complex topics into easy-to-understand stories.

Featured in

media logomedia logo
Becky Helzer
Edited byBecky Helzer
Becky Helzer
Becky HelzerEditor

Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.

A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.

Updated

Advertiser Disclosure

At Insurify, our goal is to help customers compare insurance products and find the best policy for them. We strive to provide open, honest, and unbiased information about the insurance products and services we review. Our hard-working team of data analysts, insurance experts, insurance agents, editors and writers, has put in thousands of hours of research to create the content found on our site.

We do receive compensation when a sale or referral occurs from many of the insurance providers and marketing partners on our site. That may impact which products we display and where they appear on our site. But it does not influence our meticulously researched editorial content, what we write about, or any reviews or recommendations we may make. We do not guarantee favorable reviews or any coverage at all in exchange for compensation.

Why you can trust Insurify: Comparing accurate insurance quotes should never put you at risk of spam. We earn an agent commission only if you buy a policy based on our quotes. Our editorial team follows a rigorous set of editorial standards and operates independently from our insurance partners. Learn more.

Chubb delivers premium home insurance coverage for properties of all sizes, though it made its name protecting luxury houses. Policies come loaded with perks such as full replacement cost without depreciation, temporary housing during repairs without pricing caps, and wildfire defense services in risk-prone areas.

The company’s approach works. Chubb ranks first in customer satisfaction and has the industry’s highest financial strength rating. Learn more about Chubb home insurance and whether it’s the right company for you.

Chubb home insurance at a glance

Compare personalized, real-time quotes
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
6.5/10
A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
$300,000 Dwelling
A standard HO-3 home insurance policy typically includes dwelling, personal property, and liability coverage. The average rate displayed here reflects a policy with the following coverage limits: $300,000 dwelling; $25,000 personal property; $300,000 personal liability; $30,000 loss of use; and a $1,000 deductible for medical payments to others.
$150/mo
$500,000 Dwelling
A standard HO-3 home insurance policy typically includes dwelling, personal property, and liability coverage. The average rate displayed here reflects a policy with the following coverage limits: $500,000 dwelling; $25,000 personal property; $300,000 personal liability; $30,000 loss of use; and a $1,000 deductible for medical payments to others.
$234/mo

Chubb breaks the traditional homeowners insurance mold by including premium features in every policy. Homeowners with modest properties often have lower average costs, while luxury property owners may pay more for Chubb’s extensive coverage. But it’s the claim service that stands out — Chubb policies don’t factor in depreciation when the company replaces damaged items.

To get a quote and obtain coverage, you’ll need to work with an agent. But coverage is available in all 50 U.S. states and Washington, D.C.

Pros
  • Free home appraisal services

  • Cash settlement option for claims

  • Coverage for high-end art and valuables

Cons
  • Quotes not available online

  • May not be the cheapest option

  • Fewer customizable coverage options

Chubb home insurance coverage options

Most insurers charge extra for premium features, but Chubb includes protections that other companies offer only as add-ons.

  • Dwelling coverage with extended replacement cost: This basic coverage for your house includes extended replacement cost coverage as part of the policy. Dwelling coverage ensures your house is rebuilt even if the costs exceed your coverage limit or building codes have changed.

  • Other structures: Other structures coverage protects features like a detached garage or a garden shed. Chubb’s other structures coverage is up to 20% of your dwelling coverage amount and includes extended replacement cost.

  • Personal property: Personal property coverage protects your belongings, such as furniture, clothing, and electronics. Valuable items like jewelry, money, and collectibles have specific coverage limits, but replacement cost applies to other items you own.

  • Personal liability: Personal liability coverage goes beyond covering accidents, such as someone tripping and spraining their ankle in your house. Chubb includes protection against libel and slander claims, identity fraud, and even kidnap expenses.

  • Loss of use: If you can’t live in your home while it’s being repaired, the loss-of-use portion of your policy covers temporary living costs, such as hotel and meal expenses.

  • Yard and landscaping: Chubb’s standard policies include clearing fallen trees, removing debris, and repairing damage to trees and plants.

  • Extra perks: Policies from Chubb can include extras other companies ignore, such as lock replacement, food spoilage coverage, and fire department charges.

Compare Homeowners Insurance Quotes

Get personalized home insurance quotes in minutes

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
4.8/5
Shopper Approved
ProgressiveLiberty MutualAllstate

Optional Chubb home insurance coverages

  • illustration card https://a.storyblok.com/f/162273/150x150/d4e67f33b5/banking-96x96-yellow_015-dollar.svg

    Replacement cost cash-out

    With this coverage, you can choose a cash payout for covered losses instead of replacing personal items or repairing damage to your house or other structures.

  • illustration card https://a.storyblok.com/f/162273/150x150/aadb4752ff/house-rental-96x96-green_050-budget.svg

    In-home appraisal

    This coverage lets you know exactly what your home is worth so you can be sure you’re getting the right coverage amount.

  • illustration card https://a.storyblok.com/f/162273/100x100/32ed42213e/personal-property.svg

    Blanket coverage

    This option boosts individual limits on your valuables, covering jewelry, furs, fine arts, and stamps up to $50,000. You’ll also avoid per-item limits for silverware, cameras, and musical instruments.

  • illustration card https://a.storyblok.com/f/162273/150x150/9e462f87fd/insurify-icons-auto-orange-96x96_010-house.svg

    Wildfire defense services

    If you live in a fire-prone area, Chubb can monitor wildfire threats and take action to help protect your property.

  • illustration card https://a.storyblok.com/f/162273/150x150/03a0985373/veterinary-96x96-yellow_044-intravenous.svg

    Pet liability coverage

    This coverage offers protection if your dog causes injury or property damage. It also provides higher limits than standard policies typically offer.

Availability of Chubb home insurance

Chubb home insurance is available in all 50 states and Washington, D.C. The company built its reputation on protecting high-net-worth homeowners and is one of the largest luxury home insurers in the U.S. 

Remember that you’ll need to connect with a local agent to get an insurance quote and to find out how much homeowners insurance you need since you can’t buy an insurance policy directly from Chubb’s website.

Chubb home insurance cost

Chubb’s home insurance prices are surprisingly competitive for homes worth less than $200,000. As home values climb, though, so do its rates.

For example, a Chubb homeowners insurance policy costs $1,344 for $150,000 in dwelling coverage compared to the national average of $1,511, Insurify data shows. For $500,000 in dwelling coverage, a Chubb policy costs $3,958 — nearly 10% more than the national average of $3,603.

Chubb average rates by dwelling coverage amount

Chubb determines its rates primarily by home value. To get an idea of how much Chubb might charge to protect your home, here’s a breakdown of typical annual premiums for different coverage amounts.

Dwelling Coverage Amount
Average Annual Premium
$150,000$1,344
$250,000$2,165
$350,000$2,921
$500,000$3,958
$1 million$6,521

Chubb average rates by state

Your ZIP code makes a huge difference in your Chubb premium. Take Florida homeowners, for example — their average cost of home insurance is 14 times higher than what Maine homeowners pay. This is largely because of the risk of tropical storm and hurricane damage.

Here’s a look at what Chubb charges in different areas of the country to cover a house with $300,000 in dwelling coverage.

State
Average Annual Premium
Arizona$1,255
California$2,340
Colorado$4,126
Florida$14,723
Maine$1,011
New York$2,294

Shop for Home Insurance

See personalized quotes from top home insurers in minutes

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
4.8/5
Shopper Approved
ProgressiveLiberty MutualAllstate

How customers feel about Chubb home insurance

Chubb reviews tell two different stories. The company grabbed one of the top spots for customer satisfaction in the J.D. Power 2024 U.S. Home Insurance Study and earned strong financial strength ratings from AM Best. It also received fewer complaints than other insurers, according to the National Association of Insurance Commissioners (NAIC).

But the Better Business Bureau (BBB) website rates the company a D-, and you’ll find mixed customer reviews. While some homeowners rave about white-glove claims service, others report ignored complaints.

Chubb industry ratings

Before you sign on the dotted line and trust an insurer with your biggest investment, see what the experts say. These ratings show how well companies handle claims, pay bills, and treat customers.

Here’s how Chubb stacks up:

Rating
Score
What This Means
AM BestA++Rock-solid financial strength
J.D. Power688Best in customer satisfaction
NAIC Complaint Index0.09Fewer complaints than competitors

Chubb home insurance discounts

Chubb aims to serve luxury homeowners more than bargain hunters, but everyone loves a good deal on homeowners insurance. In addition to the standard home insurance discounts available, here are ways to lower your premium with Chubb:

  • Security system discount: Install burglar or fire alarms to get a home and contents policy discount.[1] Or, install a 24-hour monitoring-and-detection system to qualify for a “superior protection credit.”

  • Gated community credit: Save money on your insurance premiums if you live in a gated community or have a round-the-clock security guard on site.

  • Caretaker discount: Hire a full-time caretaker who lives on your property year-round to keep an eye on things and respond quickly to emergencies.

  • Smart monitoring discount: Hook up water-leak detectors, gas sensors, temperature monitors, or sprinklers to catch minor problems before they become big ones.

  • New or renovated home discount: Update your electrical, plumbing, or HVAC systems to lower your insurance rates. Newly built homes also tend to have lower insurance premiums.

  • Construction credit: Choose fire-resistive materials or solid masonry construction when building or renovating your home.

  • Storm protection discount: Install storm shutters or a permanent backup generator for more savings.

Chubb insurance bundling options

Packaging your policies together can boost your savings. Chubb calls this bundling discount a “portfolio discount.” Combining your Chubb home policy with auto insurance gives you a credit on your homeowners insurance premium.

Since coverage for certain types of items is limited, you can add valuable article coverage for your art collection, fine jewelry, or other pricey belongings to save even more.

How to file a home insurance claim with Chubb

If you experience a covered loss at home, you’ll need to know how to file a claim with Chubb. Here are the steps to get started:

  • illustration card https://a.storyblok.com/f/162273/150x150/e6fca73928/contact-us-96x96-green_004-video-call.svg

    1. Document everything

    Take photos of the damage right away and save receipts for emergency repairs you make.

  • illustration card https://a.storyblok.com/f/162273/150x150/1daf58783c/contact-us-96x96-orange_023-customer-support.svg

    2. Contact Chubb’s claim team

    Call 1 (800) 252-4670 anytime to file a claim. You can also file online through Chubb’s website or by emailing your agent.

  • illustration card https://a.storyblok.com/f/162273/150x150/df526b3cdf/surgery-96x96-yellow_028-form.svg

    3. Prepare for the insurance adjuster’s visit

    Fill out claim forms and make a list of structural damage and destroyed or ruined items. Don’t throw away anything until the adjuster can visit your home.

  • illustration card https://a.storyblok.com/f/162273/150x150/f618f02551/jobs-and-professions-96x96-blue_022-real-estate-agent.svg

    4. Meet your adjuster

    Chubb will assign an adjuster to review the damage. Set up a time to meet them, walk through your home, and discuss what happens next.

  • illustration card https://a.storyblok.com/f/162273/150x150/ef76aca096/house-rental-96x96-green_017-maintenance.svg

    5. Make repairs

    Once Chubb approves your claim, you can choose your contractor or someone from the company’s trusted service network to handle the repairs.

Chubb vs. other insurance companies

With 612 home insurance businesses in the U.S., the property insurance market is crowded. You have no shortage of options, and knowing which company to pick is tricky — especially when every insurer claims to be the best for home insurance. Here’s how Chubb compares to top companies like USAA and Farmers.

Chubb vs. USAA

USAA is the fourth-largest homeowners insurance company by market share, while Chubb ranks ninth. Known for its affordable rates and excellent customer service, USAA offers coverage only to military members, veterans, and their families.

Chubb offers coverage for luxury homes that goes above and beyond what most basic homeowners policies offer.[2] But premium coverage comes with a premium price tag: USAA’s average monthly rate for a $300,000 home is $2,041, while Chubb’s is $2,557.

Chubb vs. Farmers

Farmers is ahead of Chubb in market share, coming in fifth. It insures everything from modest starter homes to high-value properties, offering a good number of add-ons to customize your policy. These add-ons let you mix and match different features to create a policy that fits your needs. Chubb takes the opposite approach — it packs premium protection from the start.

But here’s the surprising part: Farmers homeowners insurance coverage costs an average of $2,623 per year for $300,000 in coverage. This is slightly above the $2,557 Chubb charges for the same amount of coverage.

Chubb home insurance FAQs

Shopping for a homeowners insurance policy raises plenty of questions. Here’s the inside scoop on Chubb.

  • Is Chubb a reputable company?

    Yes. Chubb is a reputable homeowners insurance company. It gets high marks for customer satisfaction, has an AM Best financial strength rating of A++ (Superior), and receives fewer complaints than most insurers.

  • What is the average cost of Chubb homeowners insurance?

    The average Chubb homeowners insurance policy costs $2,557 per year for $300,000 in dwelling coverage. But your price tag will vary based on factors like your home’s value, location, construction type, safety features, and claims history.[3]

  • Is Chubb good at paying claims?

    Yes. If you look at customer reviews, you’ll see that Chubb is good at paying claims. Policyholders say Chubb handles claims quickly and doesn’t quibble about estimates.

  • Is Chubb insurance high end?

    Yes. Chubb ranks as a leading insurer for high-value houses. The company focuses on premium service and upgraded coverage, including standard features that other insurers offer as add-ons.

  • Who owns Chubb insurance?

    ACE Limited acquired the Chubb Corporation in 2016. The company still operates under the Chubb name because of its strong reputation in the insurance industry.

Sources

  1. Insurance Information Institute. "How to save money on your homeowners insurance."
  2. Insurance Information Institute. "What is covered by standard homeowners insurance?."
  3. NAIC. "A Consumer's Guide to Home Insurance."
Amy Beardsley
Amy BeardsleyInsurance Writer

Amy is a personal finance and technology writer. With a background in the legal field and a bachelor's degree from Ferris State University, she has a talent for transforming complex topics into content that’s easy to understand. Connect with Amy on LinkedIn.

Amy has been a contributor at Insurify since September 2023.

Becky Helzer
Edited byBecky HelzerEditor
Becky Helzer
Becky HelzerEditor

Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.

A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.

Compare Home Insurance Quotes Instantly

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
4.8/5
Shopper Approved
ProgressiveLiberty MutualAllstate