Pekin Auto Insurance: User Reviews and Quotes (2025)
Pekin has a solid financial strength rating and low rates, but its customer satisfaction can improve.
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Written byKim Porter
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Co-authored the book “Future Millionaires’ Guidebook”
13 years writing personal finance content
A former chief copy editor at Bankrate and past managing editor at Macmillan, Kim specializes in writing easy-to-understand, actionable personal finance content.
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Edited byKatie Powers
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Licensed auto and home insurance agent
3+ years experience in insurance and personal finance editing
NPN: 20564519
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
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Table of contents
Pekin Insurance is an Illinois-based company that offers personal and business insurance products in several U.S. states.[1] The company offers several potential discounts and customization options for personal auto insurance policies.
The average monthly cost of car insurance from Pekin is $45 for liability-only coverage and $92 for full coverage. You can’t get a quote from Pekin online, but you should compare quotes from multiple companies before purchasing a new policy.
Here’s what you need to know about Pekin Insurance, including coverage options and availability.
Quick Facts
Pekin only sells personal auto insurance policies in Arizona, Illinois, Indiana, Ohio, and Wisconsin.
The Farmers Automobile Insurance Association is Pekin’s parent company.
Pekin Insurance has a higher-than-average number of customer complaints filed with the National Association of Insurance Commissioners (NAIC) for a company of its size.
How Pekin compares to other insurance companies
Pekin Insurance has average car insurance rates compared to its closest competitors. The company is on par with others when it comes to discounts and customer service. But Pekin only offers car insurance in five states, so it has less geographic availability than its competitors.
Factor  | How Pekin Compares |
|---|---|
| Rates | Average |
| Customer service | Similar to competitors |
| Discounts | Similar to competitors |
| Availability | Less than competitors |
| Financial strength | Similar to competitors |
Our editorial team spent 350 hours developing the Insurify Quality (IQ) Score and scoring insurance companies. The IQ Score objectively analyzes and calculates a score for insurers using more than 15 crucial criteria. Criteria are weighted by importance to the consumer; factors such as customer reviews and affordability influence the score more than availability and third-party ratings.
We rate each company on a 1-to-5 scale based on five categories: financial ratings, customer satisfaction, affordability, customer support and transparency, and availability. We update ratings once a year or as more recent information becomes available.
Third-party financial ratings: We use data from AM Best, S&P, Moody’s, and more to compare insurance companies’ credit and ability to pay out future claims.
Customer satisfaction: To calculate this score, Insurify analyzed more than 28,000 customer reviews across 155 car insurance companies. We also considered third-party ratings from J.D. Power, the National Association of Insurance Commissioners, and Trustpilot.
Affordability: Our data scientists analyzed more than 90 million real-time auto insurance rates from our partners across the U.S., as well as available discounts, to calculate an affordability score.
Customer support and transparency: This measures coverage options, ease of claims filing, and the insurer’s transparency surrounding discounts, coverages, and claims process.
Availability and reach: Insurify identified the number of states in which insurers offer coverage and company size by market share to score availability and reach.
How Pekin rates compare to competitors
Average car insurance rates from Pekin Insurance are lower than the national average but comparable to several competitors. The best way to find cheap coverage in your area is to compare quotes from multiple insurers.
See how monthly full-coverage car insurance costs vary by company below.
Average Quote by Insurance Company
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.
Average cost of Pekin auto insurance
Car insurance premiums depend on your driving record, age, and more.[2] Auto insurers increase premiums according to how much risk you pose as a driver. If you have a clean driving record, you’ll pay less for auto coverage than people with one or more speeding tickets, car accidents, or DUIs.
Teenagers pay the highest rates by driver age due to a higher risk of accidents and limited driving experience. Premiums decrease with age for most drivers, but senior drivers age 70 and older may face increased rates due to aging-related risk factors.
Below, you can compare average liability insurance quotes by driver category and see how rates from Pekin Insurance compare to national average costs.
Driver Type | Pekin Average Monthly Quote | National Average |
|---|---|---|
| Drivers with a clean record | $45 | $99 |
| Drivers with a speeding ticket | $63 | $128 |
| Drivers with an at-fault car accident | $65 | $132 |
| Drivers with a DUI | $74 | $146 |
| Teen drivers | $77 | $191 |
| Senior drivers | $32 | $85 |
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.
Pekin car insurance cost by state
Car insurance requirements and prices vary depending on your state, city, and ZIP code. Pekin Insurance has lower average premiums than the state average and other insurers selling coverage in the same states.
Compare monthly average liability insurance quotes by state below.
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.
Pekin car insurance discounts
Car insurance discounts can help lower your premium. The type of discounts available vary by insurance company, so it’s important to check your options and see if you qualify for any savings opportunities.
Pekin Insurance offers the following discounts to eligible customers, though specifics may depend on your state. For example, customers in Wisconsin and Indiana can’t qualify for the defensive driver discount.
See how you can save money below.
Discount | Qualifications |
|---|---|
| Multi-car | Insure two or more vehicles |
| Advance quote | Start the quote process eight days before the policy begins |
| Anti-theft | Have comprehensive coverage, a hood lock, or an active or passive disabling device |
| Auto tenure | Maintain coverage for one year or more |
| Multi-policy | Buy home and auto coverage through Pekin to get up to 30% off on homeowners and up to 15% on auto |
| Defensive driver | Complete a defensive driving course (only for drivers 55 and older) |
| Electronic payments | Sign up for recurring electronic payments |
| Pay-in-full | Pay your premium in one payment |
| Good student | Earn a GPA of 3.0 or better (only for drivers younger than 25) |
How customers feel about Pekin
Pekin Insurance hasn’t received many customer reviews online, so it’s hard to definitively summarize how customers feel about the company’s coverage and customer service. But online complaints from customers cite experiences with poor claims handling, slow response times, and increased premiums without notice.
The negative trend in online reviews aligns with Pekin’s above-average number of complaints filed with the NAIC for a company of its size. The company hasn’t received many industry rankings, though it does have a solid financial strength rating from AM Best.
Pekin customer reviews
Customer reviews provide valuable information about how a company interacts with its customers and handles issues. The following user experience reviews are from real verified Pekin Insurance customers.
Keith
Verified Review
Very good service. I'm sorry to lose them as a carrier. They no longer issue policies in my state of Arizona.
Reviewed in Arizona on December 2024
Very good service. I'm sorry to lose them as a carrier. They no longer issue policies in my state of Arizona.
Tamara
Verified Review
Pekin Doesn't Prioritize Customers! Avoid If Possible!
Reviewed in Arizona on August 2024
Pekin doesn't treat its policyholders well. The large staff at their headquarters was unhelpful. They also cancelled a one-year policy without notice in just seven months instead of a year. This caused issues with the DMV and the policyholder.
Jacquelyn
Verified Review
Pekin Insurance
Reviewed in Illinois on July 2024
They offer good coverage, but it's high priced.
Jacquelyn
Verified Review
Excellent
Reviewed in Illinois on July 2024
Great coverage, friendly people, but it's just too expensive for seniors.
Pekin ratings
Reviewing insurance industry ratings can help you gauge a car insurance company’s performance in key areas. Third parties can objectively rate a company’s financial strength, customer service track record, and claims-handling process.
Learn more about Pekin Insurance ratings from AM Best and the NAIC below.
Rating | Score | What This Means |
|---|---|---|
| AM Best | A- (Excellent) | Excellent ability to meet financial obligations |
| NAIC Complaint Index | 1.67 | Above-average number of complaints for a company of its size |
Pekin car insurance coverage options
Pekin Insurance offers liability-only car insurance and full-coverage car insurance policies. It’s a good idea to purchase more than your state’s minimum insurance requirements for added vehicle protection and peace of mind.
In addition to standard collision and comprehensive insurance, Pekin advertises the following optional coverages on its website:[3]
Roadside assistance
Roadside assistance can send a professional to address vehicle issues like tire changes, towing, and fuel delivery.
Auto guard endorsement
This plan provides additional coverage for car rentals, key replacement, personal effects, trip interruption, tire protection, and more.
Rental reimbursement
Rental reimbursement pays for a car rental while your vehicle is in the shop for repairs for a covered claim.
Replacement cost for new cars
Replacement cost coverage pays you the full replacement value of the car if the adjuster declares your new car a total loss after an accident.
Auto loan and lease coverage
This coverage acts as guaranteed asset protection, or gap insurance. It pays you the difference between your unpaid car loan balance and the actual cash value of the car after an accident.
Coverage for high-risk drivers
Pekin will file a financial responsibility form on your behalf for no additional fee. An SR-22 or FR-44 form confirms you have the state’s minimum liability coverage.
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Other options for Pekin customers
In addition to car insurance, Pekin Insurance offers the following types of insurance policies:
Motorcycle insurance: Motorcycle insurance covers your motorcycle against theft and damage, as well as financial protection if you cause an accident while riding.
Life insurance: Life insurance provides a death benefit to the policy beneficiaries when the insured person dies.
Personal umbrella policy: Umbrella insurance covers losses if they exceed your car, homeowners, and boat insurance limits.
Home insurance: After a destructive event, a homeowners insurance policy pays to repair or replace the structure of your home and your belongings.
Health insurance: Pekin offers Medicare supplement insurance to help fill the gaps in your policy.
Business insurance: Business insurance protects you against various risks such as lawsuits, property damage, libel, and slander.
Pekin Insurance FAQs
The following information can help you decide if Pekin is the right choice for your auto coverage.
Is Pekin legitimate?
Yes. Pekin Insurance is a legitimate company with an AM Best financial strength rating of A- (Excellent). But Pekin has received an above-average number of complaints with the NAIC, based on the company’s size and complaint information.
What is the average cost of Pekin car insurance?
A car insurance policy from Pekin Insurance costs an average of $45 per month for liability and $92 for full coverage. Pekin provides insurance quotes through its network of independent insurance agents.
You can contact an insurance agency or a specific agent to request a quote by sending a message through the company’s official website. You’ll need to provide your phone number and email address.
Is Pekin good at paying claims?
Yes. Pekin Insurance has an excellent ability to meet its ongoing insurance obligations, according to credit-rating agency AM Best. But some online users cite a slow claims process — including waiting for a response from the company for weeks — in customer reviews.
Who owns Pekin Insurance?
The Farmers Automobile Insurance Association owns Pekin Insurance.
How do I cancel my Pekin insurance policy?
Before canceling your car insurance policy, you should have another policy in place to avoid a coverage lapse. Once you’re ready to cancel it, you’ll need to provide your Pekin policy number and other personal information you need to identify yourself.
Call Pekin Insurance and ask about the process of canceling your auto insurance policy. Check the amount of any cancellation fees or if the insurer will give you a partial refund.
Methodology
Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.
Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).
Liability-only premium averages correspond to policies with the following coverage limits:
- Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
- Property damage limits between $10,000 and $50,000
- No additional coverage
- Comprehensive coverage with a $1,000 deductible
- Collision coverage with a $1,000 deductible
Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.
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Sources
- Pekin Insurance. "Available Products by State."
- Insurance Information Institute. "What determines the price of an auto insurance policy?."
- Pekin Insurance. "Auto Insurance."
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Kim Porter
Kim Porter is a writer and editor who's been creating personal finance content since 2010. Before transitioning to full-time freelance writing in 2018, Kim was the chief copy editor at Bankrate, a managing editor at Macmillan, and co-author of the personal finance book "Future Millionaires' Guidebook." Her work has appeared in AARP's print magazine and on sites such as U.S. News & World Report, Fortune, NextAdvisor, Credit Karma, and more. Kim loves to bake and exercise in her free time, and she plans to run a half marathon on each continent.
Kim has been a contributor at Insurify since October 2022.
Licensed auto and home insurance agent
3+ years experience in insurance and personal finance editing
NPN: 20564519
Katie uses her knowledge and expertise as a licensed property and casualty agent in Massachusetts to help readers understand the complexities of insurance shopping.
Featured in