Travelex Travel Insurance Review: Costs, Coverage, and More

Travelex offers three comprehensive travel insurance plans, suited for solo travelers, couples, families, and groups. With a range of add-on coverages, Travelex makes it easy to customize your travel policy to fit your needs.

Whether you’re backpacking, driving, flying, or taking a cruise, you want to ensure you have the right travel protection before and during your trip.

Here’s what you need to know about Travelex insurance to help you compare travel insurance policies and decide what coverage is right for you.

Our take on Travelex travel insurance

Travelex provides a wide variety of coverage. It has three comprehensive plans — the Ultimate, Advantage, and Essential — plus post-departure and flight travel insurance options.

Families can take advantage of the Ultimate plan, which offers free travel coverage for kids aged 17 and younger when traveling with one adult for each child. Solo adventure travelers can use the company’s adventure activities upgrade for more protection. With Travelex, you can even get coverage for your pet with the pet care upgrade.^[1]

Travelex has many positive customer ratings on Trustpilot, with a rating of 4.4 out of 5. Comments are generally positive, with customers saying they appreciate Travelex’s strong customer support services and the company’s easy-to-use website.

Pros and cons of Travelex travel insurance

It’s important to consider the benefits and potential drawbacks of Travelex travel insurance before buying coverage.

Travelex coverage for single trips

If you travel once or twice per year, you might consider single-trip coverage from Travelex. The following table compares each plan’s various features and coverages.^[2]

Benefit	Essential	Advantage	Ultimate
Trip cancellation	100% of trip cost ($10,000 max)	100% of trip cost ($10,000 max)	100% of trip cost ($50,000 max)
Trip interruption	100% of trip cost ($10,000 max)	125% of trip cost ($12,500 max)	150% of trip cost ($10,000 max)
Trip delay	$600 ($200 per day max)	$1,000 ($250 per day max)	$2,000 ($250 per day max)
Baggage and personal effects	$750 ($500 per item limit)	$1,000 ($500 per item limit)	$2,000 ($500 per item limit)
Baggage delay	$200	$200	$500
Missed connection (air and cruise only)	$150	$500	$750
Trip inconvenience	Not included	Not included	$600
Emergency evacuation and repatriation	$200,000	$250,000	$1 million
Emergency medical services expense	$25,000	$50,000	$250,000 (only $50,000 for NH residents)
Emergency dental expense	$500	$500	$500
Pre-existing condition exclusion waiver	Not included	Not included	Included if you insure the entire trip within 21 days of the first trip payment
Pre-existing medical condition look-back period	180 days	120 days	90 days
Primary coverage	Not included	Included	Included
Accidental death and dismemberment	$10,000	$20,000	$25,000
Exposure and disappearance	$10,000	$20,000	$25,000
24/7 emergency assistance	Included	Included	Included
Kids-included pricing	No	No	Yes
Maximum trip length	Up to 30 days	Up to 30 days	Up to 180 days
Eligible destinations	Includes all domestic and international locations without OFAC sanctions and excludes Russia, Ukraine, Belarus, Israel, Palestinian Territories, Haiti, South Sudan, Sudan, Afghanistan, Myanmar, and Yemen; Cuba requires approval	Includes all domestic and international locations without OFAC sanctions and excludes Russia, Ukraine, Belarus, Israel, Palestinian Territories, Haiti, South Sudan, Sudan, Afghanistan, Myanmar, and Yemen; Cuba requires approval	Includes all domestic and international locations without OFAC sanctions and excludes Russia, Ukraine, Belarus, Israel, Palestinian Territories, Haiti, South Sudan, Sudan, Afghanistan, Myanmar, and Yemen; Cuba requires approval
Review period	21 days	21 days	21 days
Optional upgrades	Six	Six	Nine

Travelex annual travel insurance coverage

If you travel several times per year or for an extended period, an annual travel policy might be your best option.

While Travelex doesn’t have an annual policy, the Ultimate Plan offers long-term travel insurance for up to 180 days. If you’re traveling with a Travelex policy and you want to extend your insurance coverage, you can do so in the two following scenarios:

• Your original policy insured your entire original trip.

• Your return is delayed due to unavoidable circumstances beyond your control.

As long as you meet these requirements, Travelex can extend your coverage until you return home or for seven days after your original return date.^[6]

What Travelex doesn’t cover

Before purchasing a policy with Travelex, make sure you understand what it excludes. Here’s what Travelex travel insurance policies don’t typically cover:

• Extreme sports: Unless you add an upgrade to your travel insurance policy, Travelex won’t cover activities like snow skiing, skydiving, and scuba diving to depths greater than 75 feet. Residents in Illinois aren’t eligible for the adventure activities upgrade.

• Pre-existing conditions: While a pre-existing condition exclusion is available for the Ultimate plan, it’s not available with the Advantage or Essential policies.

• Destination: Travelex policies don’t cover destinations with sanctions from the Office of Foreign Assets Control (OFAC). Travelex Insurance also provides a list of restricted locations and requires approval for all trips to Cuba.

For a complete list of exclusions, carefully read your policy documents or call Travelex customer service at 1 (800) 228-9792.

Cost of Travelex travel insurance

The cost of travel insurance depends on several factors, including where you live, the cost and length of your trip, and your age.

The following table shows Travelex travel insurance premiums based on three different traveler profiles, each taking a one-week trip to Italy.

Traveler Profile	Trip Cost	Essential Plan	Advantage Plan	Ultimate Plan
26-year-old male	$3,000	$75	$98	$112
35-year-old couple	$5,500	$150	$196	$224
Family of four with two kids younger than 13	$8,000	$190	$254	$150

An Essential policy provides the most cost-effective option. The Ultimate policy is the most expensive in two scenarios, but not when traveling as a family. This is because this policy includes coverage for one child 17 or younger per adult traveler. No matter which plan you choose, each comes with 24/7 emergency travel assistance and a 21-day review period.

Who is Travelex travel insurance best for?

While Travelex travel insurance is great for solo travelers and couples, it’s especially useful for families that want comprehensive coverage. The Travelex Ultimate plan covers one kid aged 17 and younger for free for each adult traveling. So, if two adults are traveling, you can have two children 17 and younger covered at no additional cost.

Travelex travel insurance might not be a good fit if you’re looking for annual insurance because Travelex doesn’t offer an annual policy. The longest coverage it offers is 180 days through the Ultimate Plan.

Before selecting a plan, look for a policy that matches your risk tolerance, provides adequate coverage for your belongings, and matches how often you travel.

How to buy a Travelex travel policy

To purchase a travel policy from Travelex, follow these steps:

1. Visit the Travelex Insurance website. Go to the Travelex Insurance website and enter your destination to start an online quote.

2. Enter travel information for an online quote. Next, enter your departure and return date, and the date of your first trip payment. Then, enter the number of travelers and each traveler’s age, trip cost, and state of residence.

3. Review policy options. Compare the different policies to see which one best fits your insurance needs and your budget.

4. Purchase a travel policy. Once you’ve made your selection, you’ll have to enter additional information, including your address and date of birth, and then you can move on to purchase the policy.

How to file a claim with Travelex

The fastest way to file a claim with Travelex is online. Log in to the Travelex claims website and follow these steps:

• 

  1. Enter your policy number

  To start the claim process, you’ll need your policy information number. You can find this in your emailed confirmation of coverage. Once you enter your number, hit submit to enter the claims portal.

• 

  2. Prepare your documents

  To file your claim, you may need to provide the following information: a description of your loss, trip dates, purchase date, trip cost, name of the company that arranged the trip, proof of loss and any receipts, and how you want to receive reimbursement.

• 

  3. File your claim

  Travelex uses policies underwritten by Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company, and the claims process can vary slightly. Once you’re in the claims portal, follow the portal instructions.

Reimbursement from Berkshire Hathaway can range from one to three days via direct deposit or up to 14 days for a check. Zurich will reimburse via electronic payment within 24 hours after you receive the transfer initiation email and seven to 10 business days for a check.

For assistance with claims, you can contact customer service at 1 (800) 228-9792.

Travelex travel insurance FAQs