Pet Assure Reviews: How It Stacks Up (2024)

Pet owners with multiple pets or pets with pre-existing health conditions should consider Pet Assure.

Jessica Martel
Written byJessica Martel
Jessica Martel
Jessica Martel

Jessica is a freelance writer, professional researcher, and mother of two rambunctious little boys. She specializes in personal finance, women and money, and financial literacy. Jessica is fascinated by the psychology of money and what drives people to make important financial decisions. She holds a Masters of Science degree in Cognitive Research Psychology.

Danny Smith
Edited byDanny Smith
Photo of an Insurify author
Danny Smith
  • Licensed auto and home insurance agent

  • 4+ years in content creation and marketing

As Insurify’s home and pet insurance editor, Danny also specializes in auto insurance. His goal is to help consumers navigate the complex world of insurance buying.

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Updated November 6, 2023 at 11:00 AM PST

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Pet Assure doesn’t offer pet insurance plans — instead, it offers alternatives to pet insurance in the form of veterinary discounts and wellness plans. The company is known for its inclusivity, offering discounts to all types of pets regardless of their age, breed, or pre-existing health conditions.

Quick Facts
  • Pet Assure offers coverage no matter the age, breed, or pre-existing conditions of your pet.

  • Pet Assure covers all vet medical services, including routine and emergency care.

  • More than 5,200 veterinarians accept Pet Assure.

Pet Assure: Insurify’s verdict

Pet Assure is a good option for pet owners with multiple pets or pets with pre-existing health conditions. Customers appreciate how easy it is to use the Pet Assure discount with no paperwork or submitting receipts for reimbursement.

When it comes to price, the Pet Assure discount program is cheaper than many competitors. However, it only offers a 25% discount, while other insurance companies offer up to 100% coverage after paying a deductible.

Pet owners who want more thorough protection should consider pet insurance instead of a veterinary discount program.

Pet Assure pros and cons

Pet Assure has both pros and cons that you’ll want to consider before signing up for coverage.

Pros
  • No exclusions on age, breed, or type of pet

  • Pre-existing and hereditary conditions are covered

  • Unlimited discount usage

Cons
  • Your preferred vet might not be “in network”

  • No discounts without Pet Assure discount card

  • Can’t combine Pet Assure plan with other discounts

Pet Assure plans and coverages

Unlike regular pet insurance, which uses a reimbursement system, the Pet Assure discount offers 25% off at the checkout. This means you don’t have to file a claim and wait for reimbursement.

Pet Assure offers two overarching plan types: the Veterinary Discount Plan and the Mint Wellness Plan.

Veterinary Discount Plan

With the Veterinary Discount Plan, you get 25% off medical services and procedures when you take your pet to one of the 5,200 participating vet providers in the U.S., Canada, or Puerto Rico.[1]

The discount is applied immediately at checkout when you show your Pet Assure ID card. You can enroll in the Veterinary Discount Plan if your company offers it.

This plan covers all in-house medical services. You don’t have to fill out any forms or paperwork — just show your card when you’re ready to pay. There’s no deductible, annual or lifetime maximums, or waiting period. You can use your coverage immediately, too.[1]

The Veterinary Discount Plan covers the following procedures and services:

  • Allergy treatment

  • Cancer care

  • Dental cleaning

  • Dental exams and X-rays

  • Diabetes management

  • Emergency care

  • Hospitalization

  • Parasite screenings

  • Routine care and vaccines

  • Sick visits

  • Spays and neuters

  • Surgical procedures

  • Tumor removal

  • Ultrasound

  • Wellness visit

Pet Assure Discount Plans

Pet Assure offers four discount plans to choose from:

  • Single Cat Plan: Includes one small cat or animal

  • Single Dog Plan: Includes one dog or large animal

  • Family Plan: Includes two to four animals of any size

  • Unlimited Plan: Includes every pet in your household

Mint Wellness Plan

The Mint Wellness Plan is a subscription plan that reimburses you for routine pet care visits, including wellness visits, vaccinations, and routine blood work. With this plan, you can visit any licensed veterinary company — you’re not limited to specific vets.[2]

You can easily submit claims online through your member account and expect reimbursement within five business days.

Pet Assure offers three different plans: Basic, Essential, and Premium.

CoversBasic PlanEssential PlanPremium Plan
Maximum reimbursement$350$650$1,100
Office/wellness visitOne per year, up to $100One per year, up to $100Two per year, up to $200
VaccinationsTwo per year, up to $100Three per year, up to $150Four per year, up to $200
Routine blood workOne per year, up to $100One per year, up to $100One per year, up to $100
Fecal test/urinalysisOne per year of either, up to $50One per year, up to $50One per year, up to $50
GroomingNone$100 per year$200 per year
PreventativesNone$100 per year$200 per year
DentalNoneNoneOne per year, up to $100
Veterinary discount plan25% discount25% discount25% discount
ThePetTagIncludedIncludedIncluded
Good to Know

All plans also include the Veterinary Discount Plan and ThePetTag, which is a unique ID tag you can attach to your pet’s collar. If your pet is lost and someone finds it, they can scan the tag or call the number on the tag to get your contact information.

What Pet Assure doesn’t cover

While the Veterinary Discount Plan covers all in-house medical services, even for pre-existing conditions, you can’t combine this discount plan with other discounts or service packages.

It doesn’t cover outsourced services, such as blood work, food, medications, or other products, including flea or heartworm preventatives.[3]

How much does Pet Assure cost?

Unlike other pet insurance companies that typically use the age, gender, and breed of your pet to determine the cost of insurance coverage, Pet Assure offers flat-rate monthly plans.

Rates for the Pet Assure Veterinary Discount Plan are as follows:

  • Single Cat: $9.95/month if billed monthly, or $6.58/month if billed once annually

  • Single Dog: $11.95/month if billed monthly, or $8.25/month if billed once annually

  • Family: $16.95/month if billed monthly, or $12.42 per month if billed once annually

  • Unlimited: $21.95/month if billed monthly, or $16.58 per month if billed once annually

Rates for the Pet Assure Mint Wellness Plan are as follows:

  • Basic Plan: $18 per month, for up to $350 reimbursement

  • Essential Plan: $34 per month, for up to $650 in reimbursement

  • Premium Plan: $57 per month, for up to $1,100 in reimbursement

Before deciding if Pet Assure is right for you, you should compare multiple pet insurance companies to find a plan that fits your needs and budget.

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Cost of Pet Assure dog insurance

The following quotes are for a 2-year-old medium-sized mixed-breed dog that lives in Connecticut.

Insurance CompanyMonthly Quote 
Spot$70
Lemonade$37
Trupanion$63
Embrace$43
Pets Best$30
Healthy Paws$35
Nationwide$33
ASPCA$44
Figo $32

Cost of Pet Assure cat insurance

The following prices are quotes for a 2-year-old American shorthair cat that lives in Connecticut.

Insurance CompanyMonthly Quote
Spot$36
Lemonade$20
Trupanion$24
Embrace$34
Pets Best$20
Healthy Paws$17
Nationwide$15
ASPCA$21
Figo $16
Best Pet Insurance Companies and Plans for 2024

Best Pet Insurance Companies and Plans for 2024

How customers feel about Pet Assure

Pet Assure currently has an A+ rating from the Better Business Bureau (BBB), a 4.0 rating on Trustpilot, and a 4.2 rating on Yelp. Customers who left positive Pet Assure reviews liked how easy it is to use the Pet Assure service. There are no forms to fill out, and you’ll see your savings instantly at checkout.[4] [5] [6]

Customers with multiple pets found Pet Assure was a good fit, as it’s cheaper than trying to insure multiple pets. People with older pets or rescue animals with pre-existing health conditions also had positive things to say about Pet Assure, as many traditional insurance companies won’t cover pre-existing conditions.

People who gave poor Pet Assure reviews were often disappointed when a veterinarian in their area wasn’t part of the Pet Assure network. Others thought they were getting regular pet insurance and didn’t understand the concept of a veterinary discount plan.

The bottom line: Is Pet Assure pet insurance worth it?

If you want a full-coverage pet insurance plan to ensure you don’t get stuck with a pricey vet bill, you might want to opt for traditional pet insurance, as Pet Assure isn’t actually pet insurance. Instead, it offers pet discounts and wellness plans.

Pet Assure offers a lower monthly cost than most pet insurance companies, but it’ll only cover 25% of your pet’s medical services at participating veterinary offices.

If you’re looking for a cost-effective way to reduce your pet’s veterinary bills, you have multiple pets, aging pets, or a pet with pre-existing health conditions, consider Pet Assure.

Pet Assure FAQs

Still have questions about Pet Assure plans? Here are some answers to common questions about Pet Assure.

  • How do you cancel Pet Assure?

    After enrolling in the Pet Assure Discount Plan, you have 45 days to cancel your membership and request a refund. You can do this by calling Pet Assure or messaging the company via its Contact Us page.[7]

  • How do you contact Pet Assure customer service?

    To contact Pet Assure customer service, you can call 1 (888) 789-7387 or reach out through its website. Pet Assure customer service is available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.[8]

  • What is the Pet Assure savings program?

    The Pet Assure Veterinary Discount Plan allows for savings of 25% on all in-house medical services at participating veterinary providers in the U.S., Canada, and Puerto Rico. All pets are eligible, regardless of age, breed, or pre-existing health conditions.

  • What is the Pet Assure unlimited discount plan?

    The Pet Assure Unlimited Plan is a monthly plan that provides 25% off all in-house medical care at thousands of participating veterinarians in your area. The Unlimited Plan covers every pet in your household, regardless of age, breed, or pre-existing health conditions, for $21.95 per month.

Sources

  1. Pet Assure. "Affordable care for every pet family." Accessed October 20, 2023
  2. Pet Assure. "Mint Wellness by Pet Assure." Accessed October 20, 2023
  3. Amadeus. "Pet Assure Veterinary Discount Plan." Accessed October 20, 2023
  4. Better Business Bureau. "Pet Assure Corp." Accessed October 20, 2023
  5. Trustpilot. "Pet Assure." Accessed October 20, 2023
  6. Yelp. "Pet Assure." Accessed October 20, 2023
  7. Pet Assure. "Terms and Conditions." Accessed October 20, 2023
  8. Pet Assure. "Contact Us." Accessed October 20, 2023
Jessica Martel
Jessica Martel

Jessica is a freelance writer, professional researcher, and mother of two rambunctious little boys. She specializes in personal finance, women and money, and financial literacy. Jessica is fascinated by the psychology of money and what drives people to make important financial decisions. She holds a Masters of Science degree in Cognitive Research Psychology.

Danny Smith
Edited byDanny Smith
Photo of an Insurify author
Danny Smith
  • Licensed auto and home insurance agent

  • 4+ years in content creation and marketing

As Insurify’s home and pet insurance editor, Danny also specializes in auto insurance. His goal is to help consumers navigate the complex world of insurance buying.

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