Chase Sapphire Travel Insurance Review: Costs, Coverage, and More

Chase Sapphire provides travel protection at no cost to cardholders. But coverage and annual fees may leave some travelers wishing for more.

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Amy Beardsley
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Amy BeardsleyInsurance Writer
  • 3+ years writing about auto, home, and life insurance

  • 7+ years in personal finance and technology

Amy specializes in insurance and technology writing and has a talent for transforming complex topics into easy-to-understand stories.

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Becky Helzer
Edited byBecky Helzer
Becky Helzer
Becky HelzerEditor

Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.

A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.

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Many credit cards offer rewards. Chase Sapphire cards go further by including built-in travel insurance. The Sapphire Preferred and Sapphire Reserve cards automatically protect travel expenses when you use the cards to pay for your trip.[1]

Unpredictable weather, public health concerns, travel warnings, and rising trip costs make built-in protection increasingly valuable.[2] Chase travel insurance offers coverage without the hassle of purchasing a separate travel insurance policy.

Quick Facts
  • Chase Sapphire provides trip cancellation insurance up to $10,000 per person.

  • Only Sapphire Reserve offers primary rental car coverage and travel medical insurance.

  • Filing deadlines vary depending on your specific travel insurance claim type.

Our take on Chase Sapphire travel insurance

Chase Sapphire credit cards deliver travel insurance coverage that’s hard to beat for convenience. Rather than a stand-alone travel insurance offering, Chase integrates coverage for travel disruptions directly into its Preferred and Reserve credit cards. It’s a convenient system for frequent travelers who appreciate seamless travel protection benefits.

When you pay for your travel expenses with either card, you’ll get trip cancellation coverage limits of up to $10,000 per person, rental car protection, baggage delay insurance, and lost luggage insurance reimbursement. The Sapphire Reserve card comes with additional perks, including travel medical insurance, faster trip delay benefits, and primary rental car coverage.

Customer reviews about Chase Sapphire travel insurance are mixed. Many travelers on platforms like Trustpilot, Tripadvisor, and ConsumerAffairs have good things to say about how easy the Chase travel portal is to use for booking travel.

But a steady stream of complaints mention denied travel insurance claims, poor customer service, and frustration trying to access airport lounges. So while the automatic coverage is a plus, some perks may not work out as you expect.

Protect Your Trip With Travel Insurance

Find a plan to fit your trip and travel style

Pros and cons of Chase Sapphire travel insurance

Pros
  • Automatic coverage applies when using the card to pay for travel expenses

  • Extra rewards points available when booking through the Chase travel portal

  • Trip delay reimbursement covers the cardmember and their family

Cons
  • Both cards charge an annual fee ($795 for Reserve and $95 for Preferred)

  • Travel insurance benefit coverage limits are lower than those of stand-alone travel insurance plans

  • Only the Sapphire Reserve card offers primary rental car coverage

Chase Sapphire coverage for single trips

Travel insurance companies typically offer coverage on a per-trip basis. Chase Sapphire cards take a simpler route to insurance. When you use the card to book a trip, travel disruption coverage kicks in automatically.

The chart below shows how the two cards stack up for trip protection.

Travel Insurance Benefit
sort ascsort desc
Chase Sapphire Preferred
sort ascsort desc
Chase Sapphire Reserve
sort ascsort desc
Travel and emergency assistanceYesYes
Trip delay reimbursementYes (after 12 hours)Yes (after six hours)
Trip cancellation and interruption insuranceYesYes
Baggage delay insuranceYesYes
Lost luggage reimbursementYesYes
Auto rental coverageYesYes
Travel accident insuranceYesYes
Emergency evacuation and transportationNoYes
Roadside assistanceNoYes
Emergency medical and dentalNoYes
  • Chase Sapphire Preferred’s travel insurance policy is designed for people who want protection for the most common travel disruptions. It reimburses non-refundable travel expenses of up to $10,000 per person and $20,000 per trip if sickness, severe weather, or other covered events derail your plans.

    The card’s trip delay reimbursement helps cover unexpected travel expenses, like last-minute hotel stays or meals. Coverage applies when your trip is delayed for more than 12 hours, up to $500 per traveler.

    Baggage delay insurance applies if your luggage is delayed for more than six hours. Lost luggage reimbursement pays up to $3,000 per covered traveler. The plan also provides rental car coverage and travel accident insurance.

  • Chase Sapphire Reserve’s travel insurance provides additional travel protection benefits. For example, trip delay reimbursement applies when your trip is delayed for more than six hours.

    Cardholders also get primary rental car coverage and up to $50 per incident in roadside assistance four times per year.

    Although stand-alone travel insurance typically provides more medical coverage, Sapphire Reserve offers emergency medical insurance and dental coverage up to $2,500. The Reserve travel insurance policy also includes emergency evacuation and transportation up to $100,000.

    Coverage through Chase Sapphire cards differs from what a traditional travel insurance company offers. Rather than separate “annual” or “multi-trip” travel insurance, coverage applies automatically to each trip you pay for with your card, regardless of how many trips you take.

What Chase Sapphire doesn’t cover

Chase Sapphire travel insurance doesn’t cover the following:

  • Hearing aids, artificial teeth, dental bridges, or prosthetic devices

  • Tickets, travel documents, money, or checks (including traveler’s checks and other valuable papers)

  • Business samples

  • Jewelry, watches, or cameras — plus video recorders and other electronics

  • Recreational equipment, including gear for any sport, hobby, or specific activity

The policy also won’t cover travel disruptions resulting from war, civil unrest, rebellion, or military actions (including destruction or seizure for military purposes).

Learn More: What Does Travel Insurance Cover?

Learn More: What Does Travel Insurance Cover?

Cost of Chase Sapphire travel insurance

Chase Sapphire doesn’t sell travel insurance plans the traditional way. Instead, coverage is automatic, and the price is part of your card’s annual fee:

  • Chase Sapphire Preferred: $95 annual fee

  • Chase Sapphire Reserve: $795 annual fee

While coverage increases with the Chase Sapphire Reserve card, it’s important to consider whether the combination of travel rewards, perks, and built-in insurance coverage justifies the high annual fee.

If you travel infrequently or prefer a credit card with no annual fees, it likely doesn’t make sense to pay for bundled travel coverage benefits you won’t use. But if you’re already a Chase Sapphire cardholder, it makes sense to compare your travel benefits versus paying for a stand-alone policy through a travel insurance company.

Find a Travel Plan That Works for You

Customize your coverage and find affordable trip insurance

Who is Chase Sapphire travel insurance best for?

Chase Sapphire card trip protection coverage works best for four key traveler types:

  • illustration card https://a.storyblok.com/f/162273/150x150/edb628e3ac/insurify-icons-auto-blue-96x96_013-family.svg

    Families

    When you’re booking flights, hotels, and activities for multiple people, trip costs add up fast. The built-in travel disruption protection helps cover these larger investments without requiring a separate family policy.

  • illustration card https://a.storyblok.com/f/162273/150x150/c405543474/transport-96x96-green_032-airplane.svg

    Frequent travelers

    Instead of researching and buying stand-alone policies for each getaway — or paying for an expensive annual plan — you automatically have coverage.

  • illustration card https://a.storyblok.com/f/162273/100x100/170f37f118/plane-ticket.svg

    Last-minute planners

    If you book a last-minute trip and don’t have time to research and purchase travel insurance, Chase’s included insurance has you covered.

  • illustration card https://a.storyblok.com/f/162273/150x150/c0464d37ca/medical-services-96x96-orange_050-medical-kit.svg

    Travelers in good health

    Chase’s basic emergency medical coverage may be sufficient if you’re healthy and don’t anticipate needing medical care abroad.

Before relying on Chase Sapphire for cheap travel insurance, consider your trip frequency, what types of coverage gaps you might have, and your risk tolerance for potential travel disruptions.

How to buy a Chase Sapphire travel policy

Chase Sapphire travel insurance doesn’t require buying a separate policy — your card perks automatically include coverage. This means your trips have coverage once you pay for them with the card. Here’s how it works:

  1. Apply for the Sapphire Preferred or Reserve card online through the Chase website.[3]

  2. Wait for approval and card delivery. Approval can happen in minutes but may take up to 30 days. Cards usually arrive a week or two after approval.

  3. Activate your new card online or by calling the number on the card. You can start making purchases immediately after activation, including booking travel.

  4. Book your travel and pay with your Sapphire card to take advantage of Chase’s travel insurance plans.

Good to Know

The process from application to having active credit card trip insurance benefits can take up to one month, so don’t wait until the week before your trip to apply. Chase has a robust online FAQ section but offers phone support if you have additional questions.

How to file a claim with Chase Sapphire

You have two options for filing a travel insurance claim for trip protection coverage with your Sapphire card. You can visit chasecardbenefits.com or call 1 (800) 350-1697 to initiate the claim process.

The filing window depends on the type of claim. You must submit trip cancellation or trip interruption claims within 20 days of the incident. Medical emergency claims allow more time — up to 90 days after receiving treatment.

Each type of claim has specific documentation requirements, but they may ask you to include the following:

  • Claim form

  • Police report

  • Credit card statement showing your charges

  • Receipts

  • Your boarding pass

  • Your travel schedule

  • Doctor’s notes and bills

Save digital copies of all documents and receipts to prevent claim delays or denials. Chase may reject your travel insurance claim if receipts or key details are missing.

Chase Sapphire travel insurance FAQs

For more information about Chase Sapphire’s trip protection coverage, see below for answers to some frequently asked questions.

  • Does Chase Sapphire cover flight cancellations?

    Yes. A Chase Sapphire card provides flight cancellation insurance. Coverage applies when you cancel for covered reasons like illness, severe weather, or other qualifying emergencies outlined in your benefits guide.

  • What are the travel benefits of the Chase Sapphire card?

    Travel benefits include trip cancellation or interruption coverage, lost luggage and baggage delay, rental car, and travel accident insurance. Chase Sapphire Reserve has $2,500 in emergency medical and dental coverage. It also comes with perks like airport lounge access.

  • Which airlines does Chase Sapphire work with?

    You can transfer your Chase Ultimate Rewards points to airline partners such as British Airways, JetBlue, Southwest, United, Air Canada, and other international airlines at a 1:1 ratio.

  • Does Chase Sapphire have trip delay insurance?

    Yes. Chase Sapphire cards offer trip delay reimbursement of up to $500 per traveler for meals, lodging, and essential items. It kicks in when delays exceed 12 hours (Preferred) or six hours (Reserve).

  • What is the best travel insurance?

    The best travel insurance plans depend on your travel patterns and personal needs. Chase Sapphire works great for people who want credit card trip insurance benefits bundled with rewards-earning potential.

Sources

  1. Chase. "Guide to Chase Sapphire travel insurance."
  2. Insurance Information Institute. "Should you buy travel insurance?."
  3. Chase. "Chase Sapphire Credit Cards."
Amy Beardsley
Amy BeardsleyInsurance Writer

Amy is a personal finance and technology writer. With a background in the legal field and a bachelor's degree from Ferris State University, she has a talent for transforming complex topics into content that’s easy to understand. Connect with Amy on LinkedIn.

Amy has been a contributor at Insurify since September 2023.

Becky Helzer
Edited byBecky HelzerEditor
Becky Helzer
Becky HelzerEditor

Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.

A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.

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