Verizon Mobile Protect vs. AppleCare: Which Device Protection Plan Is Better?

Verizon Mobile Protect and AppleCare are two popular device protection options, but they differ in price, service, and coverages. Here’s how the plans compare.

Jamie Johnson
Written byJamie Johnson
Jamie Johnson
Jamie Johnson
  • 6 years experience in personal finance writing

  • Featured on Credit Karma and Insider

Jamie is a meticulous researcher who has published 2,000+ personal finance articles. Her expertise is trusted by major brands like Bankrate and Rocket Mortgage.

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Sara Getman
Edited bySara Getman
Sara Getman
Sara GetmanAssociate Editor

Sara Getman is an Associate Editor at Insurify and has been with the company since 2022. Prior to joining Insurify, Sara completed her undergraduate degree in English Literature at Simmons University in Boston. At Simmons, she was the Editor-in-Chief for Sidelines Magazine (a literary and art publication), and wrote creative non-fiction.

Outside of work, Sara is an avid reader, and loves rock climbing, yoga, and crocheting.

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If you buy a new device like a phone or laptop, you’ll have the option to add mobile insurance. These phone insurance plans can provide peace of mind by covering repairs, replacements, and even theft.

Two common device protection plans are Verizon Mobile Protect and AppleCare. Both offer solid coverage, but they vary in cost, claim limits, and customer service. A key difference between the two plans is that Verizon Mobile Protect is available for most devices on a Verizon plan, while AppleCare is available only for Apple products.

Here’s what you need to know about AppleCare and Verizon Mobile Protect to choose the best device insurance for you.

Quick Facts
  • Verizon Mobile Protect offers unlimited claims per line and no deductibles for cracked screen repairs.

  • AppleCare provides unlimited repairs for accidents and spills and 24/7 tech support.

  • AppleCare costs $10 per month for the base plan, and Verizon Mobile Protect costs between $16 and $19 per month for a single-line plan.

Compare Verizon Mobile Protect vs. AppleCare device protection plans

Verizon Mobile Protect and AppleCare both offer device protection, but the coverage types and delivery differ slightly. 

Verizon stands out for its unlimited cracked screen repairs with no deductible, while AppleCare offers unlimited accidental damage repairs. Verizon also offers unlimited claims per registered line, which may appeal to families with multiple lines.

Verizon offers same-day delivery for replacement phones, battery swaps at Verizon-authorized locations, and 24/7 tech support through its Protect app.[1] AppleCare customers can take their devices to an Apple Store or more than 5,000 authorized service providers, with same-day iPhone replacements available in many areas.

Verizon Mobile Protect costs $16 to $19 per month for a single line, and most claims come with a deductible of about $99. In comparison, AppleCare costs $10 per month or $100 per year for one device, and AppleCare One runs $20 per month for up to three devices.[2]

Feature
sort ascsort desc
Verizon Mobile Protect 
sort ascsort desc
AppleCare
sort ascsort desc
CoverageMost smartphones and devices on Verizon plansApple products, like iPhones, iPads, and Apple Watches
Incidents coveredAccidental damages, theft, and lossAccidental damages, theft, and loss
Claims allowedUnlimited claims per lineUnlimited damage repairs; two theft and loss claims per year
Repair optionsSame-day replacements and in-store battery swapsSame-day phone replacements
Cost$16–$19 per month for a single line; up to $68 per month for four lines$10 per month for one device; $20 per month for up to three devices

Verizon Mobile Protect at a glance

Verizon Mobile Protect provides comprehensive coverage if you lose or damage your device, if someone steals it, or if it has a hardware malfunction. You’ll receive the following benefits after signing up:

  • Unlimited claims for each registered line

  • No deductible for cracked glass repair

  • Same-day delivery for replacement smartphones and new devices

  • Fast battery replacements at a Verizon-authorized repair facility

  • 24/7 tech support and tools, like the Verizon Protect app and call filtering

The amount you pay for coverage depends on your device and how many lines you have. A single line costs $16 or $19 per month, depending on your device. 

From there, you’ll pay $38 per month for two lines, $57 per month for three lines, and $68 per month for four lines. In addition, you’ll pay a deductible each time you go through the claims process.

How customers feel about Verizon Mobile Protect

While there are no current reviews for Verizon Mobile Protect on Trustpilot or the Better Business Bureau, a few different Reddit threads discuss whether Verizon Mobile Protect is worth it. 

Many customers have had positive experiences with Asurion, the warranty company that manages claims for Verizon. And other customers appreciate that the company offers same-day repairs for devices.[3]

That said, some customers point out that you’ll pay a lower monthly fee by opting for AppleCare. Other Redditors felt like going for a different warranty plan gave the same amount of coverage as Verizon Mobile Protect for a cheaper rate.[4]

Pros and cons of Verizon Mobile Protect insurance

Pros
  • Unlimited claims filing

  • No deductible on cracked screens

  • 24/7 access to premium tech support

Cons
  • Must enroll within 30 days of purchasing or upgrading your device

  • Can get pricey when insuring multiple devices

  • $99 deductible for most claims

AppleCare at a glance

AppleCare will repair or replace your iPhone, tablet, or smartwatch if you lose or damage it or if someone steals it. AppleCare+ is available for individual products, or you can purchase AppleCare One to protect multiple devices.

AppleCare+ costs $10 per month, or $100 per year, and includes two claims for theft and loss coverage per year. You’ll also receive unlimited repairs for accidents and spills and 24/7 support from Apple specialists.

AppleCare One costs $20 per month and protects up to three devices. You can include additional devices for $6 per month each. It includes everything you’ll receive with AppleCare+.

How customers feel about AppleCare

AppleCare receives 4.9 out of 5 stars on Best Buy, with almost 300 customer reviews. Many customers feel like AppleCare is worth it for the peace of mind it provides and praise the outstanding customer service. Customers found the process of signing up for AppleCare quick and easy.[5]

Some Reddit users didn’t feel like the monthly cost was worth it — especially if you’re someone who’s careful with your devices. But the general consensus seemed to be that AppleCare is useful in most cases, unlike many other warranties.[6]

Pros and cons of AppleCare insurance

Pros
  • Access to more than 5,000 authorized service providers

  • No fee if battery holds less than 80% of original charge

  • Same-day replacements for iPhones in most areas

Cons
  • $29 fee for damaged screens

  • Theft and losses only include two claims per year

  • Possible low return on investment for people who are careful with their devices

Verizon Mobile Protect vs. AppleCare: Which plan should you choose? 

The right wireless carrier insurance plan depends on your devices, budget, and how you use them. 

Verizon Mobile Protect may be better if you want broad coverage for multiple lines, unlimited claims, and extras like same-day replacements. But it generally costs more than AppleCare — especially if you’re insuring several devices. AppleCare is often the better choice if you own Apple products and want a lower monthly price. 

Think about how prone to accidents you are, how many devices you need to protect, and whether you prioritize cost savings or convenience. You should also understand the limitations and exclusions of any plan you’re considering.

Verizon Mobile Protect vs. AppleCare FAQs

Verizon Mobile Protect and AppleCare protect your devices from damage incidents, device loss, and theft, but they differ in pricing, claims limits, and service options. Here’s some more information to help you understand the products.

  • Is AppleCare or Verizon insurance better?

    It depends on your needs. Verizon Mobile Protect offers unlimited claims and broad coverage across multiple lines, but it usually costs more. AppleCare is generally more affordable and offers excellent customer service, though it limits theft and loss claims to two per year.

  • Will AppleCare replace a phone?

    Yes. If you lose your iPhone or if someone steals it, and you have AppleCare, Apple will replace it. You’ll pay a service fee, which is generally less than the cost of replacing your phone out of pocket.

  • What does Verizon Mobile Protect cover?

    Verizon Mobile Protect covers loss, theft, accidental damage, and post-warranty defects. It also includes extras like same-day replacements, battery swaps, and 24/7 tech support through the Verizon Protect app.

  • What is the best insurance for an iPhone?

    AppleCare may be the best choice for iPhone users since repairs and replacements are handled directly through Apple’s stores and service network. Verizon Mobile Protect may be worth considering if you want unlimited claims or need coverage for multiple devices on one account.

Sources

  1. Verizon. "Verizon Mobile Protect FAQs."
  2. Apple. "AppleCare."
  3. Reddit. "Verizon insurance vs Apple Care."
  4. Reddit. "Verizon Mobile Protect - is it worth it?."
  5. BestBuy. "AppleCare+ Reviews."
  6. Reddit. "Is AppleCare really worth it."
Jamie Johnson
Jamie Johnson

Jamie Johnson is a Kansas City-based personal finance writer whose work has been featured on several of the top finance and business sites in the country, including Insider, Credit Karma, Bankrate, Rocket Mortgage, Fox Business, Quicken Loans, and The Balance. For the past six years, she's dedicated more than 10,000 hours of research and writing to more than 2,000 articles about personal finance topics.

Jamie has been a contributor at Insurify since October 2022.

Sara Getman
Edited bySara GetmanAssociate Editor
Sara Getman
Sara GetmanAssociate Editor

Sara Getman is an Associate Editor at Insurify and has been with the company since 2022. Prior to joining Insurify, Sara completed her undergraduate degree in English Literature at Simmons University in Boston. At Simmons, she was the Editor-in-Chief for Sidelines Magazine (a literary and art publication), and wrote creative non-fiction.

Outside of work, Sara is an avid reader, and loves rock climbing, yoga, and crocheting.

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