Is GEICO A Good Insurance Company? Reviews From Over 16,832 Customers

I find Geico on top of things. I'm very satisfied; they move quickly on anything that goes wrong.

It's GEICO, we love you guys!

I have not had them for 6 months yet, but I do not drive much. I need something more affordable as I am living on a fixed income and barely getting by.

Fair price

Very good service and very quick!

They're awesome, no problems so far.

I think it's pricey, but the service is great.

To me, all car insurance has gotten way too expensive. GEICO is as good as any and better than most!

Good reputable insurance company, but I should be able to get cheaper rates for only liability coverage.

It’s great service.

When I had them before, it was cheaper. My credit was better at that time. I know I am older, but my driving record is good.

The cheapest I can find in NYS. Geico is the most expensive. Progressive has been okay to me.

Overall, very responsive and value-minded.

Good service for the money.

Great service, price.

Geico is expensive, but it's the best.

Reliable and you can trust.

Geico allows you to pay for four months and receive six months of coverage. That's why I have been with Geico since 2016. So, for 8 months, I pay for 12 months of coverage, and I have four months where I don't pay anything.

Great service.

It's good insurance.

So far, I haven't had to file a claim.

I like the price.

Good customer service, no hassles, but it would be better if there were more deductibles to lower the monthly rate, like age, number of miles driven per day, no DUIs, or tickets, no accidents in more than 20 years.

Good rates.

Good, except the rates increase every 6 months.

Not happy. They increased my fee.

The rates are way too high for one person with a clean driving record and nothing on it.

Too pricey for good drivers.

We love GEICO. We have been with them forever. We check other carriers once or twice a year, and no one else can compare.

Excellent service, very reliable.

My advice to anyone considering Geico is that they are a great insurance company.

The rates increase every 6 months.

The General is very competitive and fair, with good pricing, and they allow you to pick your due date.

Affordable. Flexible options. Excellent customer service.

Best value. Always check other companies to compare coverage.

Shop around and compare prices and benefits.

I haven't needed them for any claims. My only concern is that the rates continue to rise despite our driving so little. I'm getting quotes from others to see how much I can save if we change companies.

They kept increasing the rates even though I haven't been in any accidents and I'm a good driver.

It's peace of mind knowing you are covered and in good hands.

Geico has been there when needed.

They respond quickly to everything, especially emergency car service.

Shop around for cheaper insurance.

Very easy and half of what I was paying.

I felt that the increase was really unfair, especially for those who have been with Geico for more than a decade!

Very quick and simple process. Agents are knowledgeable and no nonsense. Received my insurance card instantly via email. Amazing quotes! So far so good 😊

Great customer service is the reason I have stayed for 33 years. Claims processing is also very good.

It's very good!

Overall, one of the best. Flexible options and discounts.

It's an excellent insurance company, and I have been with them for many years.

My experience with Geico is extremely excellent. I recommend it to everyone out there. Geico is trustworthy and reliable!

I would tell my family and friends that they are true to their name and always helped with any questions I may have had.

I am a retired senior citizen surviving on month-to-month SSA payments. My situation is barely livable; however, they had their reasons for canceling my policy term due to my homelessness. I simply cannot afford to buy or rent a home, so I live in my vehicle to survive. They said since I could not provide a garaging address, my policy as well as my driving privileges could be canceled. I have been with Geico for fifteen years and I'm heartbroken and in jeopardy of losing my only home.

Good price on coverage.

Great, very helpful, and customer service is friendly and easy to deal with. Great experience overall.

I think your pricing compared to other companies is not competitive. I could save $750 with another company.

Good

They are great, but I need more of a discount. I don't drive more than a few miles a week.

Expensive for senior drivers, no accidents.

I would say for someone just starting out, Geico is great. However, if you want to save money, go with someone else.

Very great company, quickly replying and providing great details and service.

Increased my premium by fabricating mileage per year. Claimed I didn't provide mileage info when they never requested it.

It was alright. I just needed a lower deductible, and my homeowner's insurance was too high.

In the beginning, the price was reasonable, but now our rates have tripled. We just can't keep paying that much.

Geico has good service, but they have poor rates for loyal customers with great driving records.

I am 71 years old. I drive my car about 20 miles a month. My policy is $75.00 per month. I think auto insurance is way too expensive. I would sell my car and use some other mode of transportation, but I live where public transportation is terrible.

They keep increasing the rates. I paid my insurance, and 5 days later, I received a bill for $56.00. I didn't see it in time, and they canceled my insurance. I spent 3 phone calls and about 4½ hours on the phone and got nowhere. One call was 2 hours and 20 minutes long. So I ventured out and found insurance for half the price I've been paying for 3 years. Thank you, Geico.

My payments increase over time because I have to pay for general inflation in the economy.

They have consistently increased our rates every period for no reason. My wife and I are both seniors with pristine driving records.

It was fine until they tried to bump my 6-month premium up by $1200 just because I moved from California to Nevada. I asked how that could be if I’ve never filed a claim and haven’t had a ticket since I was a teenager. All the sales rep said was, “Nevada is the most expensive state for car insurance,” and when I said that was insane, he said, “you’re more than welcome to shop around for other offers.”

They keep raising prices. Not okay. They don’t have decent home insurance options.

The rates are too expensive and keep increasing, so I'm looking to change providers.

They are overcharging people. We were not guilty of an accident 5 years ago, yet they continue to bill us monthly as if we were at fault.

Policy rates are constantly going up at least $30 yearly.

After over 10 years with them, my insurance keeps going up with no claims or accidents.

I was hoping to obtain a lower six-month rate.

They're a greedy company. I would recommend you shop around instead of settling on one quote. I was with them for over six years and had to switch because they more than doubled my insurance price from one state to another. When I switched from Geico, I saved $400 and received renters insurance.

I am being overcharged for car insurance, paying $243 a month for full coverage despite having been driving for over 20 years. In the last 4 or 5 years with Geico, I have had no accidents or tickets, yet instead of my car insurance decreasing for being a safe driver, it has increased from $150 to $190 and now $243. It just doesn't make any sense, and I would advise people not to get car insurance through Geico.

They somehow removed my cell phone from the drive tracking app, then wanted to increase my rates considerably because of it. I tried several times with customer service to get the problem remedied, but they were useless.

When I inquired about coverage in NY, the rate more than doubled compared to other companies.

Very bad, definite lack of communication and transparency. Rate increases with no explanations, so you have to call and get transferred around a lot just to get answers. Then they act like you should be grateful for their service.

I was paying $81 a month and now it's $184. Too expensive.

I have a 1989 Chevy pickup truck, and they're charging me $80 a month for liability insurance. It's way overpriced; it's a joke. I don't drive over 50 miles a week, and they still charge me $80 a month. I'm sure it's going to go up.

The insurance is too expensive. My vehicle is garage-kept, I am retired, and I rarely drive. There is no consideration for this. My car is almost 5 years old. I am seeking cheaper insurance.

Amazing company, but the prices are way too high.

GEICO is too expensive. I have been with them for 24 years. I have had the same cars for 10 and 6 years, and my rates have gone up every year. No claims and I am over 50.

There is absolutely no reason to raise my insurance every 6 months, especially since I have had no accidents, tickets, or DWIs.

Auto coverage price is too expensive at $388.00 a month for two cars!

I have been with Geico for 29 years. A lady backed into my little Elantra while I was sitting still at a Walgreens drive-thru. She was driving a Pilot SUV. She crumpled my hood, but she had no damage. No one was hurt. While she and a child were playing in the parking lot waiting for the officer to arrive, I took pictures and tried talking with her. She put her hand in my face without saying a word. I thought this woman was going to be trouble. It became clear very fast that this accident was a setup. A black truck came out of nowhere, and he was her witness. He was not on the scene at all. There were no tickets issued. Geico turned down the claim, and I was found not at fault. She sued Geico and got a settlement for $32,000. Four years and six months later, I'm still upset. This was a terrible injustice, and I am still paying an unfair amount for car insurance. The morning I was to give a deposition, I got a call from the court saying a settlement had been made!

The price is much too high for me. I have had no accidents or tickets since I’ve been driving, and I’m a senior on a fixed budget.

Terrible. They cut my insurance off because they emailed me asking for documents to prove that someone did not drive my car. I am 65 and since retired, I don't check my emails regularly. There was no contact by mail or phone. I was driving around with no insurance and didn't know it. The person they needed information on lives three and a half hours away and owns the house I live in.

Love the insurance company. A great rate for someone who has never had a ticket or accident. Downloaded the Geico mobile app but have not been able to use it once. It constantly says the password is invalid. I reset it three times and called twice to speak with a representative. They said they would send me a link to reset it, but it still says it is an invalid password. Very frustrating, and I don't know how much longer I will be with you guys. My payment comes out automatically every single month, and I've never missed one.

Too expensive, great service!

Their insurance rates are very high. I would not recommend them to my friends.

I drive less than 5-6 minutes a week. Very expensive for the amount I use my vehicle.

The app is easy to use, but they're not transparent with their policies.

My rates keep going up despite my wife and my driving record being impeccable—no claims, no tickets, and no accidents. There has to be a better way. I keep going to these sites and they send me to Progressive; their rates are higher than my Geico rate. Stuck between a rock and a hard place, I actually got rid of one of my cars to save some money.

Looking for another insurance company. GEICO keeps increasing prices.

When I agreed to accept the policy, my price went up $20 a month instantly. I wasn’t happy.

Overpriced. I drive less than 20 miles per week. Still expensive.

After you sign up with them, they will continually raise your premium for no reason.

Always compare rates before committing to a company.

Progressive offers more coverage for the same or lower cost.

If you have an accident claim, you better hope you have video footage of every second. We got hit from behind and the person fled the scene. I hit the person in front of me, and they didn't have damage, so they left. There was nothing I could do. I hadn't even thought about taking photos yet. It took 4 months for them to come to an arrangement for us and ended up telling me that they don't believe someone hit us from behind, so they weren't covering that damage. And since I hit the person in front of me from the impact, I now have an "At fault" accident on my record. The claims people were hard to get a hold of. If I mentioned getting a lawyer, they'd respond quickly. Yes, they have cheap monthly payments, but that's because they won't pay out if you have an accident.

The price doubled for the exact same coverage.

As with any corporation, Geico has its downsides. I experienced an issue with a broken windshield caused by a stone from a dump truck. Geico marked it as a claim, which affected my rate and made it more expensive. This forced me to cancel my full coverage. Why should my rate increase for an incident like a windshield?

Geico is too expensive. However, consider checking it out for 6 months.

They raised my insurance every year, no matter what. No discounts, no nothing. It just went up for any reason they could find.

The policy starts out reasonably, but costs quickly increase year over year.

Geico was wonderful until they kept raising prices and would not work with me to get a lower price.

The prices change all the time. When you make changes to make the price cheaper, they will just readjust the price, so be aware of that.

Good insurance, but the rates are too high and increase every year.

No agent relationship, very expensive.

While I was in the hospital, my coverage with GEICO was canceled. The minute I came out of the hospital, I called them to reinstate my insurance. It went up from 60-something a month to 105 with no added benefits.

Good company, just too expensive.

I feel their policies are too expensive. I don't think they should base how much you pay on your credit score. I'm 56 years old with a spotless driving record, but a low credit score, so I have to pay almost $100 a month for liability on one vehicle.

Every 6 months, no matter what, my rate increases. Even though I only drive 2,000 miles a year and use their app to monitor my driving, it still goes up. This is why I'm leaving.

Very overpriced insurance for elderly people. Paying a ridiculous amount for a vehicle that is only moved once a month.

It was okay until they told me I was no longer in their driving program, which made my premium go up.

They are a good company; however, for excellent drivers, they charge much too much! 60 years without an accident!

Very high pricing.