Is GEICO A Good Insurance Company? Reviews From Over 20,756 Customers

I have been with GEICO for a long time. I looked at other options, but GEICO is still the best.

I drive less than 1,000 miles per year, and I've had a few claims, but none within the last 5 years. My premiums are sky high. It's too expensive.

Very good but has become expensive.

It felt like a bait and switch. They started with a low rate and then increased it, even though I didn't have any accidents. I think that Geico is one of the best insurance companies I've had.

I had this insurance several years ago, and it’s always been great. My last experience was a total loss accident, and they took care of it very fast.

Geico is on the money, fair, let's just say they do the right thing. We can all do better, but Geico is doing a good job!

Reasonable price.

Excellent

All the quotes you gave me are more expensive than the one I'm paying for.

GEICO has the best customer service.

Great insurance for a reasonable price and cheaper than most insurance.

It is fair.

Good rates.

I’ve generally had a positive experience with GEICO, as their insurance coverage is solid and customer service has been helpful. However, I recently purchased a new car and was surprised to see my premiums increase significantly. With rising costs across the board in the U.S., this feels quite frustrating. I hope they can offer more competitive rates or discounts for loyal customers in the future.

I have never had any issues with them. They really have been great. I just want to see if there are any good companies out there that cost less per month.

Better price for coverage. They do raise prices without notice.

Accident-free, my experience with my insurer has been limited to my original application and subsequent renewals. No issues. Very reasonable price.

Excellent service and affordability.

No issues other than I feel I'm being overcharged. I think every year without a claim or violation should be rewarded with a discount on the premium.

So far, I am feeling great having GEICO. The auto insurance is very affordable, and they have a lot of options for customers.

Geico has been awesome. We have had them for probably 10 years. Never had an issue with any claim or customer service. The only problem is cost compared to other carriers right now.

Buying insurance online had disadvantages. You see the price too good to be true; that was my case. It's better to speak to an agent. My mistake was I did not check the deductible, and I found out I have $1,000, but my lease required $500. I called today to solve this problem, and they helped, but now I have an increase in price, which is fair. It was my mistake.

They were great. I just lost a big part of my income, so I had to find cheaper insurance.

Cheaper than most.

Easy to use.

Too high - $200+

Consistently lowest rate compared with all others. Provided the quote without going over the information requested again and again.

Look around and see all of your options. Then check them out. Geico is not so bad, but they are just not giving me the credit that I feel I deserve. But so far, they have been the lowest price for my car insurance. I have been getting higher quotes.

They pay claims very well. That is very important to me.

My experience is excellent. I just wish I had joined Geico way earlier, but it's been really, really great.

Excellent service and accessibility.

It is always a good experience working with GEICO. It all depends on their quote at the time, just like any other insurance company.

Support staff has been facilitating a couple of policy changes.

I have tried to find a better price with more options for what they are charging, but no one can beat them. Their customer service is top-notch as well.

It's gotten too expensive and we've been long-term customers.

It's better than the other insurance for me. It's the cheapest right now for me, but it can be expensive as well.

Trustworthy service

Good company with better than average pricing.

Geico has by far the best price and great customer service.

Good service, but too expensive.

I love Geico. Always excellent, prompt service. The price is a little high for me, but so far I can handle it.

Great coverage.

Fair, honest, good coverage for the money.

Geico has been loyal to me in terms of overall premium consistency, remaining largely lower than its competitors. As long as Geico remains loyal to me, I will be loyal to Geico. Case in point, one automobile insurer recently showed me a premium quote that impressively undercut Geico. However, I rejected this insurance provider due to my loyalty to Geico and remembering this other insurance company's reputation for quickly over-inflating its premium prices.

Very thorough and helpful in explaining everything. They have been very kind, and so far, I’ve had a very good experience with them. Thank you all for being so kind and for making sure I fully understood before I hung up. Love these guys.

I've had a great experience with Geico. In my opinion, they need to lower my insurance. I'm a 62-year-old female who hardly drives anywhere. I've been driving since I was 16. I'm an excellent driver and I've never had a ticket in my life, but I pay $97.00 per month. I drive a 2019 Jeep Cherokee. Not fair! That's what I would tell my friend!

Call Geico for car insurance. I compared all other insurance companies, spent 2 days on the computer and my cell phone. No other company that advertised they are cheap could come close to Geico. Some companies that advertise as cheap were quoting prices of $1,200.00 a year. I pay $800.00 a year for full coverage with Geico.

Good insurance company.

They have been great.

Not sure why I had to pay so much (around $135/month) for the minimum coverage (PIP). That is why I shopped around and finally switched to Progressive, which is slightly cheaper.

I've been with this insurance company for more than 8 years.

Great, easy, and no pressure.

You need to call them yearly; otherwise, they automatically increase your rate.

After 11 loyal years with Geico, once deregulation was in effect, their base rates skyrocketed. It's hard for seniors on a fixed income.

Need more discounts, but overall it’s been a great company.

The premium is too high every month.

Geico is a good insurance company but a little expensive even with the discounts.

Friendly, professional, and courteous.

Excellent care and coverage.

Affordable.

I had Geico for my vehicles and my home for 8 years. Then they sent a drone to inspect the outside of my house. The inspection supposedly showed an overhanging tree branch and an issue with our front porch. They would not renew our home insurance policy until these issues were addressed. The contractors that we had out to price the job did not understand. We did not move forward. We pay less now with Progressive.

I've been with this company for over 16 years, and my premiums keep going up as my vehicles keep getting older. One vehicle is over 20 years old, and the other one is over 10 years old. Loyalty doesn't mean a thing. They just want money. I need to find a different company.

I was only looking for state minimum insurance, about $49.00, which I did find to be okay.

Rates are too high. They raised our rates substantially, and we have not had any claims.

Never needed them, but too expensive.

I just got it, but it's very reasonable compared to Geico.

It is too expensive for the coverage I have.

Fair... I've been a customer for 23 years and got a ticket, then my insurance soared.

Too expensive for an experienced driver over 60.

It could have been cheaper. Progressive is $200 cheaper.

My policy was canceled unexpectedly, and I called when my rate went up over $100 per month. I received very faulty explanations when I asked why! I was with Geico for over 30 years - never again!

They don't give discounts for seniors or if you barely drive your car.

They base rates on being part of a driver program. If you don’t participate, rates rise over 50%.

$80 a month higher than Allstate.

I don't have many interactions with insurance except to pay them. Geico just made themselves uncompetitive.

Geico increased my rate by $145.00 per month only 5 months after I started the policy. When I finally navigated the AI phone answering application and spoke to a live representative, they simply stated the rate increase is because they can. I dropped Geico after only 5 months. An $870.00 increase is unacceptable.

Geico gradually increases your insurance rates, despite claims.

I dislike Geico car insurance. I tried unsuccessfully to pay them five times, but they ignored me. My car insurance policy letter said my policy was canceled on 3-13-2026. I was trying to renew for the date of 3-10-2026, starting in late February to be ahead of time. Geico canceled my policy, claiming my bank would not pay, but the bank said Geico did not try. Then, on 3-24-2026 at 12:01 AM, a Geico letter said my policy cancellation was reinstated from the previous cancellation date of 3-13-2026. In 10 minutes, I acquired Progressive car insurance. That day, my bank said Geico accepted my payment. Now I have the difficult task of getting my payment back from Geico, who said twice in letters that my car insurance policy was canceled.

My insurance payment just got too high! I found another company and saved hundreds.

Nice, no one calls me for anything, and they are very competitive on pricing. Good price for the money.

I will be looking to change soon. GEICO is way too expensive.

Insurance coverage is good, but the prices can be expensive. Shop around before making a commitment.

The cost of a 6-month policy is the lowest I've been able to find. Every other insurer has yet to match or beat it. It came with a little more coverage than any other insurer has offered. Although they give you a discount for initiating Easy Drive, which monitors one's driving and driving habits, the app is so messed up (as in making outrageous claims of unsafe driving), I know I cannot expect them to offer to continue the discount or increase it at the end of the term when the app makes a report, or they review the driving data collected. The app is NOT trustworthy because of its flawed and erroneous assumptions. I could not believe it admonished my driving because it found an app open on my phone. "Yeah, the app Easy Drive which they insist one have open during trips," so that it can take in and record the data. Easy Drive is a joke. When I read the first report I looked at, I wondered if the report stated what it stated so that I would be found ineligible for a continued discount. After reading a couple of other reports, I am convinced this tongue-in-cheek accusation of mine to be a fact. My driving record is, after 45 years of driving, immaculate. Yet insurance companies want nearly 500 USD or more for a 6-month STATE MINIMUMS LIABILITY ONLY policy. I have proven that I am not a liability to them. When are insurers going to appreciate me for that?

They raised my policy from $234 to $372 without any prior notice.

Long-time client. Perfect driving record. Retired senior over 75, disabled wounded veteran. Geico stabs the elderly in the back, constantly. Geico refuses safe driver discounts to the elderly with perfect records. They do this to charge more (not unlike many other insurance companies) to pay for losses incurred by poor drivers. If you're late, you're fined $20. No rebuttal. Geico has to constantly advertise, spending millions as many veterans and seniors are leaving.

I thought it was mediocre. They wanted me to take photos. They wanted me to take my car to a different repair shop than the one I usually use. After calling my usual repair shop, I was informed of the difficult process some insurance companies (not necessarily GEICO) use about using off-market parts, etc. Eventually, GEICO gave in to my requests.

The cost is too high.

Just canceled GEICO. Without warning, the monthly fee went from $275 to $424. I’ve had no accidents. Ridiculous.

Very poor ability to offer discounts. Their equipment to monitor driving habits is so antiquated that they keep pestering you about it when they are trying to boost their given price. The equipment is very buggy and will not work in this state, but they keep pestering you.

Don't use them as my insurance climbed from $112.00 to $147.00 with no tickets or accidents on my record. I was given ZERO warning that my rates had increased and no explanation as to why.

I have to say that GEICO responds quickly to an accident, but they are way overpriced. I thought if I stayed with them a little longer, the policy price would get better. Little did I know, it doesn’t work like that, and I’m 67 years old. All they worry about is getting their money, so this year I’m pretty sure I’m changing insurance companies. If it means getting rid of my car, at least I won’t have a car payment and I won’t have to worry about renewing insurance.

I would say don't do it! They are increasing my liability and uninsured motorist coverage for a 2005 Nissan Sentra. I'm 57 years old with no tickets or accidents, and yet I'm paying over $170 for not full coverage! It went up! I'm looking for another insurance company.

They doubled my rate with a clean record because of my age.

This company doesn't give me any options. They increase their policies and prices without any explanation to customers.

It's okay, the least expensive of all insurance carriers. But I only drive the car for pleasure, and there are no senior discounts.

Following a minor damage accident where I was not at fault, it took a year to settle and required multiple calls to get action.

I feel like if you have full coverage and your car gets stolen and destroyed to where it's not even drivable, you should definitely get 30 days of rental car coverage, because that's what comes with it. But if they declare it a total loss, they only give you 3 days, which is not enough time to buy anything. And then you cannot buy anything with only four thousand dollars. All the items that were stolen from inside the car equaled about six thousand dollars, and I did not get compensated for them. Also, your prices are very, very high.

Very expensive and rising prices.

Extremely expensive and no incentive to stay with them.

Geico is good with claims but way too expensive for long-time loyal customers.

I bought a new vehicle and expected to see a reduction in premiums, but I was wrong. My policy more than doubled.

Okay, but expensive for a 60-year-old with a great driving record.

They lied to me after I had an accident and was deemed 10% at fault. They promised I wouldn’t get a rate hike. That part was true… they dropped me.

The price is very high, considering we have no tickets and the cars are hardly driven at all.

Tried to get a cheaper payment, but they were no help. I’ve been trying to find a cheaper company.

I have used Geico since 2006 on and off, and this will be my last time. They are notorious for raising my premium every renewal time. This very month I paid $188.00, and my renewal for March is $244.47—a fifty-six dollar a month increase on a 2022 Chevrolet Trax. I am on a dire fixed income and cannot afford this. I will never use Geico again. I need cheap insurance with full coverage.

Geico is okay, but I'm paying too much money. I'm paying $174 a month. I like Geico, but I wish I was paying less than that.

Do not buy. They don’t want to help you with a claim. They add their own coverage that is not in the policy. Very hard to get a hold of an adjuster if you need them.

Poor. Quoting me over a thousand a month? No thanks. Went to Progressive instead.

I’m not about to use them again. They raise the price every time I have to renew. It’s ridiculous to pay as much as I do for simple liability only.

GEICO’s prices were higher than any other insurance company for me, despite their advertising about low prices.

Geico used to be a great insurance company that offered the best customer care. Over the last 10 to 15 years, they have become like all companies, greedy and money-hungry. I have been with Geico for over 20 years just for their caring attitude; they outshined most companies. It's not like that anymore. They have become a greedy company with very poor customer care and very high prices, with a 'pay it or lose it' attitude. After all these years, I'm leaving and will give my money to a different company.

Rates just kept going up and up for no reason. Just corporate greed. Progressive is even worse. Dropping Progressive currently. Found insurance for $60 a month less with a lesser-known company.

I have been with them for over 10 years, and after one minor accident, my monthly premium has increased by $125.

For the age of my vehicle and not having full coverage, it's too much money.

I have multiple insurance companies currently. Geico needs better training for their representatives. Don’t tell customers one thing and then tell the consumer the exact opposite from the next representative. I will never use Geico again, even though they are almost 50% cheaper than State Farm, Allstate, or Progressive.

All was good until my policy lapsed for two or three days because I was in the hospital. Then, all of a sudden, my insurance jumped forty dollars a month, and it has remained there for some time. I feel like I am not getting the discounts that I should be receiving. I have had no tickets or accidents in over five years, yet I'm still paying a very high price for the cheapest insurance I could get. I shop all the time for insurance because I feel that Geico is not offering me the best deal.

I informed them that they had my lot number wrong, and now I have to pay $25 more a month.

Very expensive for very low coverage.

Shop around - I had Geico for 30 years and they kept increasing the premiums until they got out of hand. I shopped around and got the lowest rate from Hartford for the whole year, not 6 months, which was what Geico was charging me!