Is Nationwide A Good Insurance Company? Reviews From Over 512 Customers

I was treated well and was kept informed.

Their prices are very reasonable.

I love the service I get with Nationwide.

I had great service when I needed them.

Like everyone else's, the price keeps getting higher and higher.

Great coverage, price

The agent has helped me with all my situations for over 20 years and made my transactions easy and stress-free.

My premium increases every year, even though I have had no accidents.

My rate increased without any accidents, after receiving my first speeding ticket since I started driving. They never had to pay out for me, but they still raised my rates.

There are several reasons. We had a car totaled in 2013 and it took three weeks to get a settlement from them. Also, there were two increases in premiums in the last year with no tickets or accidents.

My account was not entered properly and it took over two weeks to resolve. No one had an answer and it seemed to just sit on someone's desk. The customer service was awful and it's becoming very expensive.

They were not able to answer my questions. They kept increasing my rates despite my husband and I having excellent driving records. We found a better deal with Progressive.

They could never give me a good reason for constantly increasing my rates. I've been with them for 8 years. I have no tickets and no accidents.

Pricing, customer service, and annual rate increases

When I started, I was paying $109. However, every two months, my rate increases by $25. Now, I'm paying close to $200. I believe I can find better rates elsewhere.

I could never get a straight answer. No one would call me back. I felt like I was getting the run around. My rates kept climbing even though my husband and I have perfect driving records.

Too expensive.

The rate goes up every 6 months! In 3 years with no accidents or claims, it has increased by almost $100!!

Trying to get in touch with the agent and getting replies back on a timely basis.

They removed my daughter's car from the policy and expected me to pay for her claim.

The rates have significantly increased despite no claims being made.

The cost of auto coverage is way too high.

The rate keeps increasing during the middle of the six-month period.

The cost consistently went up.

After paying a lot of money for insurance and deductibles, you're still raising my fees. Body shops are extremely expensive, yet I found less expensive small body shops without having to pay thousands of dollars throughout the year.

In my 44 years of driving, I've never had a ticket or an accident. Yet, every year, my rates increase. I now pay the same as my sister, who has had 11 accidents and three DUIs. When I called to ask for a discount, I was told I could take a good driver's class.

They provided us with 50% of the replacement cost when we had an accident.

Poor communication.

They have raised my price every time I renew.

They canceled my policy without providing me with a notification. I found out when I called to make a payment. I really didn't receive anything from them in the mail.

I've been with Nationwide for years. However, here in Florida, I pay more for minimal coverage than I did for extensive coverage in North Carolina. Moreover, since I've moved to Florida, there have been instances like now where Nationwide took two payments in one month. My payment is due this week, but Nationwide already has the money and they haven't put it back in my bank. I guess the different agencies make a difference.

They showed a lack of interest in saving me money.

Good coverage but way too expensive!

I had clearly stated that I didn't want auto pay and my monthly payment was supposed to be $77. However, without my consent, they took $150. This was supposed to be my car payment. Now, I'm behind on my car payments and I just had to pay $65 in insufficient funds charges at my bank. This has upset me greatly. I refuse to do business with this company anymore. I'm on a low income due to disability.

I really need lower cost insurance. I hardly drive anymore, except to the doctor and for shopping!

I've been with this insurance company for a couple of years now. They've always been responsive and helpful whenever I've had questions or needed to file a claim. Their rates are also pretty competitive compared to other companies I've looked into.

I've been with this insurance company for over 5 years now. Their rates are competitive and their customer service is top-notch. Whenever I've had a claim, they've handled it quickly and efficiently. I highly recommend them for car insurance.

I gave you one star because you are not understanding. We tried to explain a problem that we had, but you made it seem like we were lying.

They are lackadaisical in customer service and provide false advertising.

The price increase is getting ridiculous.

When I inquired about reducing my full coverage to just what was required by law, I was told that I wouldn't save much!

My rating is based on my experience. While I am happy that National was able to provide me with coverage, I didn't appreciate the manner in which they attempted to collect another six months of insurance when I had barely been with them for two months.

High rates.

They refused to reinstate my policy even though my family has been with them for over 20 years.

They are fraudulent. They billed me even though I had already canceled my insurance. I didn't have a car that month, so it shouldn't have happened. My car had been gone for two months.

I have had my driver's license for 56 years, never had an accident, and only received one ticket (for forgetting to put on my seat belt as I left the airport). Yet, they raised my insurance by a ridiculous amount.

There were random increases in my rate without any notification or explanation as to why it was going up.

The premium increases every six months, starting from the last payment of the first six months. Now, it's almost $10 more than the starting premium. While I appreciate the coverage, my budget has tightened.

There are too many rate increases for good drivers.

No one could provide us with accurate homeowners premium amounts or records, and you don't offer a policy for ride share drivers.

The price is too high.

No issues other than rates going up almost double after being with them for three years.

I experienced some hardships and my insurance was due to be cancelled on the 4th of November. I tried for two days, both online and over the phone, to pay my bill but I was unsuccessful. This happened over the weekend and they cancelled my insurance. I finally got in touch with them on Monday, the 5th of November. I explained that I could not get online or pay my bill, but to my disbelief, I was cancelled and they would not let me reinstate my insurance.

There's a problem with the app. They were not helpful in resolving the issue. I don't need the extra headache.

The customer service at our local office is unsatisfactory, and the account is constantly being mishandled. Premiums are always increasing despite no claims or accidents.

Their coverage is significantly overpriced.