Is Nationwide A Good Insurance Company? Reviews From Over 994 Customers

My rating is based on my experience. While I am happy that National was able to provide me with coverage, I didn't appreciate the manner in which they attempted to collect another six months of insurance when I had barely been with them for two months.

High rates.

They refused to reinstate my policy even though my family has been with them for over 20 years.

They are fraudulent. They billed me even though I had already canceled my insurance. I didn't have a car that month, so it shouldn't have happened. My car had been gone for two months.

I have had my driver's license for 56 years, never had an accident, and only received one ticket (for forgetting to put on my seat belt as I left the airport). Yet, they raised my insurance by a ridiculous amount.

There were random increases in my rate without any notification or explanation as to why it was going up.

The premium increases every six months, starting from the last payment of the first six months. Now, it's almost $10 more than the starting premium. While I appreciate the coverage, my budget has tightened.

There are too many rate increases for good drivers.

No one could provide us with accurate homeowners premium amounts or records, and you don't offer a policy for ride share drivers.

The price is too high.

No issues other than rates going up almost double after being with them for three years.

I experienced some hardships and my insurance was due to be cancelled on the 4th of November. I tried for two days, both online and over the phone, to pay my bill but I was unsuccessful. This happened over the weekend and they cancelled my insurance. I finally got in touch with them on Monday, the 5th of November. I explained that I could not get online or pay my bill, but to my disbelief, I was cancelled and they would not let me reinstate my insurance.

There's a problem with the app. They were not helpful in resolving the issue. I don't need the extra headache.

The customer service at our local office is unsatisfactory, and the account is constantly being mishandled. Premiums are always increasing despite no claims or accidents.

Their coverage is significantly overpriced.