Is Nationwide A Good Insurance Company? Reviews From Over 1,027 Customers

They treat me well, but their prices could be cheaper.

Nationwide's prices keep going up and I'm finding better prices elsewhere. I've been with Nationwide for many years and I hate to depart. I tried talking with the agents there, but all they ever tell me is that insurance in Georgia is going up. I have to go with the better price for the same coverage, which makes sense. I wish Nationwide the best.

Great rates and great customer service.

The agent was absolutely the best, and the rates were very reasonable.

Good company... their prices are twice as much for the same coverage.

They increased my premium.

Good insurance, but I can no longer afford them.

Good service and good rates.

They are very good to work with. I frequently check other business actions that they support.

I am unhappy with the customer service and my policy price is way too high.

Good rates and accessibility.

Excellent personnel. I have just paid for another six months, with the hope that the last rate increase

I would have given 5 stars if not for the significant premium increases in the last 2 years. My premium went up 40% despite having no violations, no accidents, and excellent credit.

I have always received good service from my agent and his office.

I believe my premium is still a little high based on my driving record.

Nice coverage.

I have had no problems with Nationwide. So far, they offer the best price.

Nationwide has been a great company to work with.

Fast response.

I've never had any problems. I've been working in Texas, so they considered me a resident and cancelled my policy. I've already secured new auto insurance. As of today, I have a policy with another company. Thanks for the quote.

They did what they said they would.

Good but expensive.

They were able to answer all my questions and give me a great rate.

Good service, great price.

I've been with Nationwide for many years as a happy customer. I'm looking over the market to see if my rates are high or low.

The customer service is very good.

Easy to deal with when I need them.

I was treated well and was kept informed.

Their prices are very reasonable.

I love the service I get with Nationwide.

I had great service when I needed them.

Like everyone else's, the price keeps getting higher and higher.

Great coverage, price

The agent has helped me with all my situations for over 20 years and made my transactions easy and stress-free.

The rate keeps increasing during the middle of the six-month period.

The cost consistently went up.

After paying a lot of money for insurance and deductibles, you're still raising my fees. Body shops are extremely expensive, yet I found less expensive small body shops without having to pay thousands of dollars throughout the year.

In my 44 years of driving, I've never had a ticket or an accident. Yet, every year, my rates increase. I now pay the same as my sister, who has had 11 accidents and three DUIs. When I called to ask for a discount, I was told I could take a good driver's class.

They provided us with 50% of the replacement cost when we had an accident.

Poor communication.

They have raised my price every time I renew.

They canceled my policy without providing me with a notification. I found out when I called to make a payment. I really didn't receive anything from them in the mail.

I've been with Nationwide for years. However, here in Florida, I pay more for minimal coverage than I did for extensive coverage in North Carolina. Moreover, since I've moved to Florida, there have been instances like now where Nationwide took two payments in one month. My payment is due this week, but Nationwide already has the money and they haven't put it back in my bank. I guess the different agencies make a difference.

They showed a lack of interest in saving me money.

Good coverage but way too expensive!

I had clearly stated that I didn't want auto pay and my monthly payment was supposed to be $77. However, without my consent, they took $150. This was supposed to be my car payment. Now, I'm behind on my car payments and I just had to pay $65 in insufficient funds charges at my bank. This has upset me greatly. I refuse to do business with this company anymore. I'm on a low income due to disability.

I really need lower cost insurance. I hardly drive anymore, except to the doctor and for shopping!

I've been with this insurance company for a couple of years now. They've always been responsive and helpful whenever I've had questions or needed to file a claim. Their rates are also pretty competitive compared to other companies I've looked into.

I've been with this insurance company for over 5 years now. Their rates are competitive and their customer service is top-notch. Whenever I've had a claim, they've handled it quickly and efficiently. I highly recommend them for car insurance.

I gave you one star because you are not understanding. We tried to explain a problem that we had, but you made it seem like we were lying.

They are lackadaisical in customer service and provide false advertising.

The price increase is getting ridiculous.

When I inquired about reducing my full coverage to just what was required by law, I was told that I wouldn't save much!

My rating is based on my experience. While I am happy that National was able to provide me with coverage, I didn't appreciate the manner in which they attempted to collect another six months of insurance when I had barely been with them for two months.

High rates.

They refused to reinstate my policy even though my family has been with them for over 20 years.

They are fraudulent. They billed me even though I had already canceled my insurance. I didn't have a car that month, so it shouldn't have happened. My car had been gone for two months.

I have had my driver's license for 56 years, never had an accident, and only received one ticket (for forgetting to put on my seat belt as I left the airport). Yet, they raised my insurance by a ridiculous amount.

There were random increases in my rate without any notification or explanation as to why it was going up.

The premium increases every six months, starting from the last payment of the first six months. Now, it's almost $10 more than the starting premium. While I appreciate the coverage, my budget has tightened.

There are too many rate increases for good drivers.

No one could provide us with accurate homeowners premium amounts or records, and you don't offer a policy for ride share drivers.

The price is too high.

No issues other than rates going up almost double after being with them for three years.

I experienced some hardships and my insurance was due to be cancelled on the 4th of November. I tried for two days, both online and over the phone, to pay my bill but I was unsuccessful. This happened over the weekend and they cancelled my insurance. I finally got in touch with them on Monday, the 5th of November. I explained that I could not get online or pay my bill, but to my disbelief, I was cancelled and they would not let me reinstate my insurance.

There's a problem with the app. They were not helpful in resolving the issue. I don't need the extra headache.

The customer service at our local office is unsatisfactory, and the account is constantly being mishandled. Premiums are always increasing despite no claims or accidents.

Their coverage is significantly overpriced.