Is Nationwide A Good Insurance Company? Reviews From Over 994 Customers

We have had an excellent experience with Nationwide, but the premiums continue to climb and we are looking for a possible rate reduction.

I've never had much of a problem contacting them when needed, but they're somewhat pricey for my new car.

They have always helped me, but my rates went up.

Great coverage

Nationwide is a good company for auto insurance. The price is what I'm concerned with.

The communication was great and no one was able to compete.

I've been with them for a long time and they've always been there when I need them.

Your service has been very good. However, I am switching to another carrier because your rates have increased rapidly and significantly.

The reason I changed insurance companies is because I save $700 a year.

Always there when I need them.

Great rates and service

They have always been there for me.

The service is very professional.

They have excellent customer service.

Communication at the end of the policy.

They've been very helpful when I've called.

Good service, always completely answering my questions. Accessibility is excellent.

I appreciate the work you're doing, but I was wondering if I could get a lower rate.

Good service but not cost-effective

They always treated me well, like I'm a real person.

Good people, dependable insurance.

I am more than happy with my local representatives. However, the main office leaves a lot to be desired. I'm not considering switching companies, but I am exploring options since my car insurance increased dramatically this year, despite the fact that I have never made a claim or been in an accident.

Service, coverage, and price

I've been insured for over 10 years at $50 a month.

Good service and fair dealings.

It's a good company. They pay for a loss in a timely manner.

They treat me well, but their prices could be cheaper.

Nationwide's prices keep going up and I'm finding better prices elsewhere. I've been with Nationwide for many years and I hate to depart. I tried talking with the agents there, but all they ever tell me is that insurance in Georgia is going up. I have to go with the better price for the same coverage, which makes sense. I wish Nationwide the best.

Great rates and great customer service.

The agent was absolutely the best, and the rates were very reasonable.

Good company... their prices are twice as much for the same coverage.

They increased my premium.

Good insurance, but I can no longer afford them.

Good service and good rates.

They are very good to work with. I frequently check other business actions that they support.

I am unhappy with the customer service and my policy price is way too high.

Good rates and accessibility.

Excellent personnel. I have just paid for another six months, with the hope that the last rate increase

I would have given 5 stars if not for the significant premium increases in the last 2 years. My premium went up 40% despite having no violations, no accidents, and excellent credit.

I have always received good service from my agent and his office.

I believe my premium is still a little high based on my driving record.

Nice coverage.

I have had no problems with Nationwide. So far, they offer the best price.

Nationwide has been a great company to work with.

Fast response.

I've never had any problems. I've been working in Texas, so they considered me a resident and cancelled my policy. I've already secured new auto insurance. As of today, I have a policy with another company. Thanks for the quote.

They did what they said they would.

Good but expensive.

They were able to answer all my questions and give me a great rate.

Good service, great price.

I've been with Nationwide for many years as a happy customer. I'm looking over the market to see if my rates are high or low.

The customer service is very good.

Easy to deal with when I need them.

I was treated well and was kept informed.

Their prices are very reasonable.

I love the service I get with Nationwide.

I had great service when I needed them.

Like everyone else's, the price keeps getting higher and higher.

Great coverage, price

The agent has helped me with all my situations for over 20 years and made my transactions easy and stress-free.

Extreme increase in cost, for no discernible reason.

I've been unable to talk to my agent and have had issues paying my bill online for the last 3 years.

The price is too high.

The price keeps going up even though I've had no accidents so far.

The price goes up every year.

I wish their monthly rate was lower.

They can cancel your insurance without any reason.

The auto rates are too high.

They're not helpful, nor do they try to work with their customers.

There's an appalling disconnect between the field and home offices, with the home usually lagging two weeks behind events in the field. This causes ongoing billing errors which NW does not acknowledge.

It's too expensive considering my age and the age of the car.

Price increases

After I had a serious accident, the amount I received for my totaled car was so low that there was no way to get a comparable car. I understand deductions for mileage and so on, but when a top-of-the-line model can't even equate to a bottom-of-the-line model in an older model, something is wrong.

It took me 45 minutes to get an auto insurance quote that was $200 more than what I currently have with Nationwide.

My monthly payments increase every month! They've gone from $80 to now $95.78.

I found Same Inc. offering a better rate, which saved me $51 a month in insurance premiums with a top-rated insurance company.

The agent quoted a monthly premium of $352, but it was only for the first 4 months. After that, the premium increased to $435 a month.

The price is too high.

The rates keep going up.

After four months, my premium went up. Then, it increased again. The deductibles are too high, but that's the only way I could afford your insurance. You lost a good customer.

The service is good, but the pricing is significantly higher compared to other insurers.

I see, there is less experienced insurance here, so why spend so much!

Poor customer service.

My insurance is constantly going up, despite the fact that I haven't had any accidents or tickets.

Unable to activate mobile data after the car device failed for several days.

Their prices are too high.

My premium increases every year, even though I have had no accidents.

My rate increased without any accidents, after receiving my first speeding ticket since I started driving. They never had to pay out for me, but they still raised my rates.

There are several reasons. We had a car totaled in 2013 and it took three weeks to get a settlement from them. Also, there were two increases in premiums in the last year with no tickets or accidents.

My account was not entered properly and it took over two weeks to resolve. No one had an answer and it seemed to just sit on someone's desk. The customer service was awful and it's becoming very expensive.

They were not able to answer my questions. They kept increasing my rates despite my husband and I having excellent driving records. We found a better deal with Progressive.

They could never give me a good reason for constantly increasing my rates. I've been with them for 8 years. I have no tickets and no accidents.

Pricing, customer service, and annual rate increases

When I started, I was paying $109. However, every two months, my rate increases by $25. Now, I'm paying close to $200. I believe I can find better rates elsewhere.

I could never get a straight answer. No one would call me back. I felt like I was getting the run around. My rates kept climbing even though my husband and I have perfect driving records.

Too expensive.

The rate goes up every 6 months! In 3 years with no accidents or claims, it has increased by almost $100!!

Trying to get in touch with the agent and getting replies back on a timely basis.

They removed my daughter's car from the policy and expected me to pay for her claim.

The rates have significantly increased despite no claims being made.

The cost of auto coverage is way too high.

The rate keeps increasing during the middle of the six-month period.

The cost consistently went up.

After paying a lot of money for insurance and deductibles, you're still raising my fees. Body shops are extremely expensive, yet I found less expensive small body shops without having to pay thousands of dollars throughout the year.

In my 44 years of driving, I've never had a ticket or an accident. Yet, every year, my rates increase. I now pay the same as my sister, who has had 11 accidents and three DUIs. When I called to ask for a discount, I was told I could take a good driver's class.

They provided us with 50% of the replacement cost when we had an accident.

Poor communication.

They have raised my price every time I renew.

They canceled my policy without providing me with a notification. I found out when I called to make a payment. I really didn't receive anything from them in the mail.

I've been with Nationwide for years. However, here in Florida, I pay more for minimal coverage than I did for extensive coverage in North Carolina. Moreover, since I've moved to Florida, there have been instances like now where Nationwide took two payments in one month. My payment is due this week, but Nationwide already has the money and they haven't put it back in my bank. I guess the different agencies make a difference.

They showed a lack of interest in saving me money.

Good coverage but way too expensive!

I had clearly stated that I didn't want auto pay and my monthly payment was supposed to be $77. However, without my consent, they took $150. This was supposed to be my car payment. Now, I'm behind on my car payments and I just had to pay $65 in insufficient funds charges at my bank. This has upset me greatly. I refuse to do business with this company anymore. I'm on a low income due to disability.

I really need lower cost insurance. I hardly drive anymore, except to the doctor and for shopping!

I've been with this insurance company for a couple of years now. They've always been responsive and helpful whenever I've had questions or needed to file a claim. Their rates are also pretty competitive compared to other companies I've looked into.

I've been with this insurance company for over 5 years now. Their rates are competitive and their customer service is top-notch. Whenever I've had a claim, they've handled it quickly and efficiently. I highly recommend them for car insurance.

I gave you one star because you are not understanding. We tried to explain a problem that we had, but you made it seem like we were lying.

They are lackadaisical in customer service and provide false advertising.

The price increase is getting ridiculous.

When I inquired about reducing my full coverage to just what was required by law, I was told that I wouldn't save much!