Is Hugo A Good Insurance Company? Reviews From Over 200 Customers

Updated

Shelbi
Verified Purchase
Hugo Helps in a Flash
I like that Hugo offers short-term plans. However, I wish they offered full coverage for vehicles.
Quincy
Verified Purchase
Great news
I like it, and it’s much easier to use the app to add cars than talking on the phone and waiting for your card to come in the mail.
Tyisha
Verified Purchase
Game Changer
Hugo has literally changed the game for me, and I am so thankful to have them.
Natalie
Verified Purchase
Great! Affordable Insurance!
Excellent! It fits perfectly into my budget. It gives me peace of mind every time I head out.
Stephanie
Verified Purchase
Game Changer
It works with your needs.
Charles
Verified Review
Just because Hugo is the best insurance company I've been with, they have the best customer service I have ever experienced. The pay-as-you-go plan is awesome for me because I don't drive much. So, on days I'm not driving, I just turn off my insurance.
Just because Hugo is the best insurance company I've been with, they have the best customer service I have ever experienced. The pay-as-you-go plan is awesome for me because I don't drive much. So, on days I'm not driving, I just turn off my insurance.
Ingrid
Verified Review
Excellent
Excellent price
Donna
Verified Review
Excellent
Good customer service.
Angela
Verified Review
Excellent
Easy weekly payments
Alessandra
Verified Review
Excellent
Very helpful in times of need
Jason
Verified Review
Excellent
Cheap and instant insurance when I need it.
Nathan
Verified Purchase
Answered this in previous quote
Great for emergencies only. Too expensive otherwise.
Ronald
Verified Review
Hugo gradually increases prices like other insurance companies
I was initially fond of Hugo. However, over the past year, they have increased their rates by almost $1 per day, which amounts to $30 per month. This increase happened despite no changes on my end, except for turning 35, an age I thought would result in a decrease in my rates.
Melissa
Verified Review
Poor
I can't get anyone to help.
Cynthia
Verified Review
Average
They do not offer full coverage.