Is Hugo A Good Insurance Company? Reviews From Over 278 Customers

Updated

Dana
Verified Purchase
Great and Easy
Very easy to use. The payment plans are wonderful, and the coverage plans are great.
Eddie
Verified Purchase
It's Been an Awesome Journey So Far!
It's been a great experience so far.
Felicita
Verified Purchase
Excellent
I did not have a problem.
Lashay
Verified Purchase
Affordable Insurance
Affordable and amazing.
Jasper
Verified Purchase
Love the Flexibility
Easy and flexible.
Shannon
Verified Purchase
Hugo Has Been Great for the Services I Need
I love it.
Gillian
Verified Purchase
Excellent
Excellent, but self-serving.
Jamecia
Verified Review
Great Experience
Very affordable and super convenient.
Ashley
Verified Purchase
Best Insurance
Great.
Rosonya
Verified Purchase
It's a Wonderful Company
It's great.
Robert
Verified Purchase
My kind of insurance company
Convenient, affordable, and easy to get online.
Larry
Verified Purchase
A true insurance company.
Easy to sign up.
Samuel
Verified Purchase
Excellent
Go for it. It's easy and there are no pressures.
Knut
Verified Review
When you need day-to-day coverage
If you need day-to-day insurance, Hugo has you covered.
Chandra
Verified Purchase
Amazing
Wonderful, best decision I ever made.
Robert
Verified Purchase
Money Saver with Peace of Mind
It's the thought of knowing you are covered and still saving your wallet.
Shelbi
Verified Purchase
Hugo Helps in a Flash
I like that Hugo offers short-term plans. However, I wish they offered full coverage for vehicles.
Quincy
Verified Purchase
Great news
I like it, and it’s much easier to use the app to add cars than talking on the phone and waiting for your card to come in the mail.
Peter
Verified Review
Excellent
Hugo has the best liability insurance and the cheapest.
Tyisha
Verified Purchase
Game Changer
Hugo has literally changed the game for me, and I am so thankful to have them.
Michael
Verified Review
Affordable and convenient
Wonderfully convenient.
Adrian
Verified Review
Hugo saves the day
They were fast and convenient. Excellent company.
Andrea
Verified Review
Excellent
Hugo is awesome.
Latesha
Verified Review
Less Expensive
It's excellent, I just wish it was a little cheaper.
Larry
Verified Review
Good Experience
The experience was good, but it was becoming too expensive.
Alphonso
Verified Review
Hugo is Ideal for Low-Income, Infrequent Drivers
Okay.
Sara
Verified Review
Hugo: Immediate, Hassle-Free Insurance
Just make sure you're covered if you're driving; that's all you have to do.
Lachica
Verified Purchase
Hugo is the Best and Most Affordable Insurance I've Ever Had
I never had a problem with Hugo. It's just challenging to maintain it with a single income.
Michael
Verified Purchase
Excellent
Quick, easy, and cheap.
Gabrielle
Verified Review
Good
The price is amazing.
Mariluz
Verified Purchase
Good Prices
Excellent
William
Verified Review
Hugo: The Good and the Bad
It was okay at the start, but the price increase was off-putting.
Gail
Verified Review
Gail's Survey
Good and affordable.
Florence
Verified Review
Great Temporary Insurance Option
I love Hugo. It's a very good product. However, I find it hard to get back into my account, which I do not like.
Jaquatta
Verified Purchase
Easy Peasy Like Mac and Cheesy
Great!
Latonya
Verified Review
Good
They're bothersome with those texts. They scare me while driving, saying your insurance has run out. I have to immediately pull over and reload.
Jennifer
Verified Review
Rate Increase If You Turn Off and On
I can't say much except that I don't like the rate hike because I didn't use it.
Lisa
Verified Purchase
Excellent
It's a bit expensive, but the coverage is quick and easy.
Marvin
Verified Purchase
Good Insurance
I had a good experience.
Deborah
Verified Review
Excellent
It's a weekly policy and only covers liability.
Stephanie
Verified Purchase
Game Changer
It works with your needs.
Carletta
Verified Purchase
Excellent
Convenient.
Thaddeus
Verified Review
On the Go Insurance
It's flexible, but I would like to speak to a human about issues.
William
Verified Review
Average
The service is average.
Marlee
Verified Review
Great
I loved the pay options, such as daily, weekly, etc. That was great! However, if I wanted comprehensive or collision coverage, they don't offer it in Indiana.
Leo
Verified Review
Great Option for Liability Coverage
Excellent.
Britany
Verified Review
Excellent
So far, so good.
Joshua
Verified Review
Hugo had exactly what I needed
When you need insurance fast, Hugo is the way to go!
Ingrid
Verified Review
Excellent
Excellent price
Angela
Verified Review
Excellent
Easy weekly payments
Jason
Verified Review
Excellent
Cheap and instant insurance when I need it.
Nathan
Verified Purchase
Answered this in previous quote
Great for emergencies only. Too expensive otherwise.
Dawn
Verified Review
Paying Too Much
It's pretty expensive and they don't really provide much coverage.
Kimberly
Verified Review
Hugo Whoa!
It's steep, but convenient.
Alfred
Verified Review
Bring Back Full Coverage
Hugo is good in a pinch, but not for the long term. Plus, there are no full coverage policies for Illinois.
Savannah
Verified Review
Good Short Term Insurance
I don't like that my rate is increasing even though there have been no changes to my driving history and my coverage options have decreased.
Yvonne
Verified Review
Poor
Too high for someone with no wrecks.
Lasherrie
Verified Purchase
Poor
Much too expensive.
Stephanie
Verified Review
Bad Business
My car's registration has been suspended because Hugo failed to report to the state that I have insurance.
Ronald
Verified Review
Hugo gradually increases prices like other insurance companies
I was initially fond of Hugo. However, over the past year, they have increased their rates by almost $1 per day, which amounts to $30 per month. This increase happened despite no changes on my end, except for turning 35, an age I thought would result in a decrease in my rates.
Audrey
Verified Review
Not good
It's too expensive and you can't get anyone on the phone to discuss your policy.
Melissa
Verified Review
Poor
I can't get anyone to help.
Cynthia
Verified Review
Average
They do not offer full coverage.