Is Hugo A Good Insurance Company? Reviews From Over 249 Customers

I love Hugo Insurance. I would definitely recommend this to anyone who has financial issues and is not financially stable. They have definitely helped me through hard times. I am a single mother and they’re always offering me things that will help me. I truly appreciate this. Thank you so much, Hugo.

Great and quick service!

Wonderful, best decision I ever made.

They are convenient for most of your needs! They have great prices for what you're looking for.

I like that Hugo offers short-term plans. However, I wish they offered full coverage for vehicles.

I like it, and it’s much easier to use the app to add cars than talking on the phone and waiting for your card to come in the mail.

Hugo has literally changed the game for me, and I am so thankful to have them.

Excellent! It fits perfectly into my budget. It gives me peace of mind every time I head out.

It works with your needs.

Hugo is a great 'pay as you go' insurance, although the total monthly cost is slightly higher than most. It allows you to pay only for the days you drive, but if your policy is not active (paid for) for over three days, your policy pricing may increase. Hugo does not provide a physical insurance card. You can only access your proof of insurance by visiting their website. Therefore, it's advisable to take a screenshot of your proof of insurance in case you lose internet access or the website is down. As a fully digital service, they do not have an app for Android or iPhone, only a website. Additionally, Hugo does not currently offer SR-22 coverage. Overall, Hugo is a good temporary insurance to have, but you might be better off with a monthly insurance plan, unless you rarely drive.

Just because Hugo is the best insurance company I've been with, they have the best customer service I have ever experienced. The pay-as-you-go plan is awesome for me because I don't drive much. So, on days I'm not driving, I just turn off my insurance.

Excellent price

Good customer service.

Easy weekly payments

Very helpful in times of need

Cheap and instant insurance when I need it.

Great for emergencies only. Too expensive otherwise.

My car's registration has been suspended because Hugo failed to report to the state that I have insurance.

I was initially fond of Hugo. However, over the past year, they have increased their rates by almost $1 per day, which amounts to $30 per month. This increase happened despite no changes on my end, except for turning 35, an age I thought would result in a decrease in my rates.

It's too expensive and you can't get anyone on the phone to discuss your policy.

I can't get anyone to help.

They do not offer full coverage.