Is GAINSCO A Good Insurance Company? Reviews From Over 188 Customers

My insurance is within my price range.

Price and availability

They are affordable and helpful, managing to add SR22 without raising the price.

Quick service when needed

They are very nice people, but it's more than I can afford on a fixed income.

I've never had an issue with the insurance company.

No benefits and too high

I've had a disappointing experience. After diligently using autopay for four months, they somehow failed to take the fifth payment and tried to attribute the mistake to me. This led to them charging me $50 more per month, in addition to having to pay the county a fine for a lapse in coverage. The insurance company provided no evidence or correspondence proving how it was my fault. I even received confirmation from my bank that they never attempted to charge my account. I found their actions misleading and unfair.

The bill is difficult to pay and navigate within their system. Overall, I had insurance with them for 2 years and Gainsco was there for me during this time.

I wish they offered roadside service.

The customer service department was less than helpful when I needed to add a new car and driver to my policy.

I needed to change my due date to the 3rd of every month, but they wouldn't accommodate this. They didn't offer me any kind of good deal and I really don't care for them.

The rates are too high.

Too expensive.

They increased the price of my insurance by 200. So instead of paying 100, I'm now paying 300.

I thought they were a good company, but they aren't. They hold non-fault accidents against you and jack up your payments.

The price and service are not satisfactory.

Bad customer service.

Their rates are too high.