Kin Homeowners Insurance Reviews, Ratings

JJ Starr
Written byJJ Starr
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JJ StarrInsurance Writer
  • 8+ years in insurance and personal finance 

  • Holds Series 6, FINRA, and life insurance licensure

JJ strives to use her deep knowledge of insurance and personal finances to help consumers make sound decisions about insurance shopping and buying.

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John Leach
Edited byJohn Leach
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John LeachInsurance Copy Editor
  • Licensed property and casualty insurance agent

  • 8+ years editing experience

John leads Insurify’s copy desk, helping ensure the accuracy and readability of Insurify’s content. He’s a licensed agent specializing in home and car insurance topics.

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Updated June 24, 2021 at 12:00 PM PDT | Reading time: 4 minutes

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The world of real estate ownership is vast, complicated, and expensive. But getting the right insurance for your property can be a different experience…with the right company on your side.

Overview: Kin Insurance

According to Zillow, the typical homeowners insurance annual premium costs $420 per $100,000 of home value. But, if you live in areas with prone to natural disasters or property crime, you’ll likely be paying more. A lot more.

That’s why dozens of game-changing companies in the financial services and insurance industry have been cropping up over the last decade. Kin Insurance is relatively new to the game of homeowner’s insurance. Founded in 2016, the startup’s motto is “homeowners deserve better.” And the plan for delivering on this promise includes:

  • Technology that simplifies the entire experience from quotes to claims

  • Selling directly to keep costs low

  • Friendly insurance agents ready to help

Though new, Kin Insurance has some of the lowest rates in the business due to minimal carrying costs and strategic partnerships. However, there are two significant drawbacks: it is only available in a few states, and agents are not available in person. Customers can contact agents over the phone, email, or through a chat service on the site.

How Does Kin Insurance Work?

Kin Insurance is an insurance provider. It currently offers coverage options in Alabama, California, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Texas.

Though the location may be limited, the home insurance coverage options by structure type are not. Customers can insure:

  • Traditional homes

  • Mobile homes

  • Condos

  • Seasonal or vacation homes

  • Homes used as a rental property

Home insurance coverage options are broken into six categories. Most policies will cover most, if not all, of these categories. These include:

  • Dwelling coverage for your home’s physical structure

  • Other structures for your fence, shed, or detached garage

  • Personal property for the valuables inside your home

  • Loss of use for living expenses if a covered claim makes your home inhabitable

  • Personal liability if you’re held responsible for injuries of another person

  • Medical payments to pay for immediate medical expenses of anyone injured at your home

Most homeowners in the states Kin serves can complete the entire quote process online. The exception would be if their home has some unique underwriting considerations, like a much older roof or pending repairs. Kin doesn’t offer renters insurance just yet. They ask policyholders to complete 4-point inspections, which is typical for insurance companies in Florida and California. That can be completed via self-inspection or with an in-person licensed inspector.

The agents will walk you through policy options and help you make a decision. They generally break down your options into two categories:

  • Lowest cost

  • Most responsible coverage

This does make it easy to know your options and make a choice. However, compared to more established insurers like Allstate or State Farm or a company that offers home insurance comparison, like Insurify, Kin is quite limited. And the process does take longer as a homeowner must first speak with an agent before receiving a quote.

Once customers agree on a policy with their agent, they will receive electronic documents to sign and return. That’s followed by a home inspection by an underwriter. Overall, this is a typical process in purchasing a policy.

On a final note, Kin Insurance has made some great partnerships with companies that monitor and protect your property. This includes water detection and home security systems. Additionally, if you are a Florida resident, you’ll be offered information about wind mitigation credits to lower your premium even more.

Pro: Responsive customer service and easy-to-use technology

Con: You may need to speak with an agent before receiving a quote and limited options are available

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Kin Insurance Discounts

Homeowners insurance policies are expensive across the country. To make things more affordable for customers, most insurance carriers offer discounts for things that keep costs low for customers and the company’s bottom line. Kin offers several options to help you lower costs and protect your home, while helping Kin save money as well.

Discounts include:

  • Fire and security alarm discount

  • Water leak detection and mitigation device discount

  • Wind mitigation credits

  • Fire mitigation discount

  • Claims-free discount

  • Responsible repair discount

  • Accredited builder discount

  • Electronic policy discount

  • Community-based discounts

  • Mature homeowner discount

  • New homeowner discount

  • LEED-Certified Home Discount

  • Pay in full discount

  • Bundled policy discount (coming soon)

  • Loyalty discount

Exactly which discounts are available to you will depend on your home’s structure and where you live.

Lastly, you can also save on your monthly premium by raising your deductible. That’s the amount you agree to pay out of pocket in the event of a claim. Just don’t raise it so high you can’t cover the cost if the time comes.

See more: Florida Homeowners Insurance Quotes

Kin Insurance Reviews: Here’s What Customers Are Saying…

Kin has more than 1,300 reviews on TrustPilot, 89 percent of which are 5 stars! Here are some recent customer reviews:

But not all customers have offered such glowing remarks:

Know that there are always options out there if you’re looking for the cheapest home or renters insurance. Insurify lets you compare insurance quotes and unlock discounts from multiple insurance providers, so you’re empowered to secure the best homeowners insurance deal for you…and so you don’t have to scramble to get homeowners quotes on multiple sites!

Kin Homeowners Insurance Reviews by Rating Agencies

As a new home insurance company, reviews are limited for Kin Insurance. Here’s what we could find as of this update:

  • Better Business Burea: A+ Rating

  • Demotech Financial Strength Rating: A (Exceptional)

  • J.D. Power Customer Satisfaction Rating: Not Yet Rated

  • A.M. Best: Not Yet Rated

  • NAIC Complaint Index: 0

The National Association of Insurance Commissioners (NAIC) methodology for calculating the complaint index is to divide the market share of complaints by the market share of premiums written. The lower the number, the better. The NAIC has reported that no complaints have yet been received from Kin Insurance.

More about Kin Insurance

Kin Insurance is headquartered in Chicago, Illinois, by CEO Sean Harper, CTO Lucas Ward, and Senior Software Engineer Stephen Wooten. These co-founders come from a background with tech companies, including Groupon (an investor) and Fundspire.

Articles about Kin Insurance Inc. can be found in TechCrunch, Economic Times, and Insurance Journal.

What Types of Insurance Products Does Kin Offer?

In addition to home insurance policies, Kin offers affordable coverage for:

  • Landlord insurance

  • Flood insurance

  • Earthquake insurance

  • Hurrican insurance

  • Wildfire insurance

Kin does not at this time offer policies for car insurance, life insurance, or umbrella insurance.

Contact Kin Insurance

Contact information

For Policy Support855.216.7674
For Quotes855.717.0022
For Claims866.204.2219

Compare Home Insurance Quotes Instantly

Secure. Free. Easy-to-use.
Based on 3,806+ reviews
Shopper Approved
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JJ Starr
JJ StarrInsurance Writer

J.J. Starr is a health and finance writer with a background in banking, lending, and financial advising. She holds a Series 6, FINRA, and life insurance licensure and a master's degree from New York University. Through her writing, she strives to use her decade of experience to help consumers make sound financial choices. Connect with J.J. on LinkedIn.

John Leach
Edited byJohn LeachInsurance Copy Editor
Photo of an Insurify author
John LeachInsurance Copy Editor
  • Licensed property and casualty insurance agent

  • 8+ years editing experience

John leads Insurify’s copy desk, helping ensure the accuracy and readability of Insurify’s content. He’s a licensed agent specializing in home and car insurance topics.

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