Drivers increasingly pay their own repair bills
A higher deductible means drivers might be more willing to pay out of pocket for small damages, put off repairs, or simply learn to live with damaged vehicles. As a result, insurers are seeing fewer small claims. Bigger, pricier accidents are accounting for a larger portion of claims, making the average claim look more expensive, even if repair costs aren’t rising as fast.
The average repairable claim cost $4,821, and about three out of four topped $2,000, according to CCC.
About 20% of repairable collision and comprehensive insurance claims now cost less than $2,000, down from around 35% in 2020. Collision claims costing less than $3,000 have fallen more than 18 percentage points since 2020 and now make up 36.6% of repairable claims.
But that doesn’t mean cheap accidents have disappeared.
Instead, CCC says, many drivers are just taking care of smaller repairs on their own, skipping insurance altogether.
And it isn’t simply owners of old cars declining to file claims. Vehicles 6 years old or newer accounted for about 56% of self-paid repairs, nearly the same share as insured repair claims.
Overall claims frequency through September was down nearly 4% from the same period last year, while repairable estimates fell about 5%.
But those numbers can be deceiving if people are just not reporting the cheaper dings and dents.