Is Farmers A Good Insurance Company? Reviews From Over 3,848 Customers

They are a good insurance company, but my insurance for this year went up significantly.

The agent I had for years provided customer service that was above and beyond what anyone could expect. However, Farmers' major drawback is their excessively high premiums.

Shop around for the best price and coverage.

Please check the price.

I was not happy with the adjuster. He never seemed to be available when I called. I don't feel he thoroughly investigated my accident.

They're okay so far.

They are very friendly and helpful, but merciless when it comes to price increases.

I thought I was getting a bad deal when my auto insurance increased by $30 a month. However, after comparing with other quotes, I found that I still have the lowest price available. It was disillusioning, but that's the reality.

The follow-up on claims and settlement of claims has been carried out efficiently.

I do like Farmers and my agent. However, what I don't appreciate is the cost. It increases every time I receive my policy. I'm 59 years old. My rates should be cheaper, especially considering the fact that I have not had any claims.

I have definitely been a customer for 20 years for both home and auto.

The staff at Farmer's were knowledgeable and friendly.

It's good, but expensive.

I am very satisfied with Farmers Insurance.

I left because my local agent's office in Dalton, GA, which was very convenient, closed. My new 'local' agent is now in Blue Ridge, GA, a 2-hour drive away.

They are good people to work with.

They provide good service. The representative was polite and informative.

I'm glad to have the coverage, but my insurance policy doesn't cover what my previous policies did for less money.

Just too high in price.

I wish I could get them again.

Over 40 years, there have been ups and downs. The customer service, office staff, and agent have been mostly great. Some of the adjusters have not been great, but if I had a problem, I contacted my agent and he straightened it out. An extremely tight budget forced me to compare other options.

Farmers is great, but it's just too expensive for me.

Shop around.

The customer service is good thanks to the local agent's abilities. However, the rates are excessively high, which diminishes the value.

Great insurance until you drive less than 50 miles a month and can no longer afford it. I wish they had a less expensive option for low mileage drivers.

Great service. I love the agent and everything else, but it's not the cheapest by far.

My experience involved my agent, Patricia Grant, who was the best!

Efficient.

It is fine, but it doesn't cover Florida where I'm moving to.

Doing business with Constance was a pleasure. She was customer-focused and completely knowledgeable about all aspects of my auto insurance needs. She has outstanding people skills.

Too expensive.

Farmers is a good insurance company.

I don't know of any other insurance agent who would call you at 5 am on a Sunday morning, as my agent did last month.

Lower rate.

I believe they are very good.

Your prices are way too high. I drive one of the safest cars on the road, with lots of safety features, no accidents, no tickets. My car is a year older and I'm getting charged more!

Whenever I have a question or a problem, I call Kristin W. in the Manchester office. She is one of the reasons I stay with Farmers.

Very expensive, they have good claims service for cars but poor claim service for house damage caused by a falling tree. I had to report it twice.

Every time I had a question, my agent was always there for me. This is a great company. I am treated well.

It's good, but unfortunately, the insurance will be discontinued by the company.

Pleasant experience!

It's a good company, but the premiums are over the top.

Kim in Anadarko, Oklahoma is an excellent agent to work with.

I can't afford the full payment and need a monthly plan. It's a silly rule, especially considering I've made good payments and had a good history for 9 months.

Great service.

They provide good coverage.

I have no problem, I'm just comparing prices. I'm not displeased with Farmers.

This is a very good company.

Get to know your agent.

It's been okay.

The best.

The rate increased by $500 last year and by $1,000 this year. Absurd!

Good service.

Their customer service is outstanding and they are always ready to help with everything. However, the cost is over the top expensive.

Very good.

I love my agent. However, my insurance rate doubled and I didn't notice until the next six months. I feel I should have been notified.

Too expensive.

Good rates to sign you up. Then the policy keeps going up.

I loved the employees for their friendliness and helpfulness.

It's a good company, but the price is too high. You can get the same coverage at a cheaper rate.

I asked for a bundling package for home and auto insurance. I assumed the representative, who had quoted the package, would proceed after I gave the okay for both. However, she never followed through. This is quite inept.

I was involved in a no-fault accident. They didn't assist me with reimbursement, and I had to pay the deductible upfront. They increased my insurance renewal by over $500 a year for a car that was aging and had depreciated in value due to the repairs.

The insurance has become too expensive now. It has jumped to a 150% increase, which is very disappointing.

I wouldn't recommend using Farmers. Their representatives seem to have a scripted response and don't appear to consider the client's needs.

They keep raising our insurance for both home and auto. We want to keep our home insurance with them but change our auto insurance to a much cheaper option. We can't afford both home and auto insurance with Farmers.

It's too expensive, and the deductibles are too high.

Farmers always deem me 'ineligible'. I tend to change vehicles more often than others and I'm not planning to keep my current vehicle for too long.

I wouldn't recommend it. Consider other options.

Their rates are very high.

They are too expensive. Plus, if you accidentally hit your other vehicle, they don't cover it and insinuate insurance fraud.

Their communication is poor. It seems all they want is your money.

Kathy and Erin at the Havre Montana office are great to work with. However, I had a poor experience with an adjuster named Shane. I found him to be inconsistent in his communication. Once my needs are handled, I plan on discontinuing my policy with Farmers Insurance.

I've been with Farmers for many years. The customer service has a lot that needs improvement. The customer service representatives do not listen well, nor do they provide correct information. I asked for the percentage of discount on my policy from taking the AARP drivers course, and they were not able to tell me. They said it would take 7 days to get this information. This is unacceptable for an insurance company.

They changed my agent without notifying me. The rates increased every 6 months despite having zero at-fault claims. Also, the deductibles switched to percentages instead of a fixed amount.

They cancelled my fire insurance after I had already paid, and then sent a refund for the overpayment.

The coverage isn't clear, nor is the assistance in getting the best coverage for the value.

The agent does not represent the insured. They have to go to the insurance company and they don't work for the insured. That's it.

I've been insured with them for a long time. They decided not to renew my policy, forcing me to start a new one, which cost more money. I find this unfair considering the high cost of car insurance these days. I had my policy for 6 months, and when it came due, they said they weren't renewing it because I didn't send paperwork back to them. However, I never received any paperwork, though I did receive all other mail from them. I was then told they were no longer insuring people in California, which I find unjust as I've never had to file a claim with my car insurance. After all the years I was with them, I think it's not fair to customers who pay for insurance and can't keep it. I'm very disappointed and would never recommend them to anyone.

After more than 20 years as a loyal customer, they discontinued my home coverage simply because I reside in Paradise, CA, even though my house survived the Camp Fire.

There's an annual membership fee of $30.00, but I'm not sure what it's for. The monthly insurance is expensive, especially considering I have two homes bundled with my auto insurance.

Farmers removed us from our Homeowners insurance, forcing us to scramble to find coverage. That was when we knew we would be leaving the Farmers family. Then, when our auto insurance costs doubled, we knew it was the end. We loved our broker, but not Farmers.

I recommend trying somewhere else.

My auto insurance is extremely expensive, costing over $5000 for one year. Last year, I had to refinance my car just to afford it.

Too expensive and they make repetitive requests.

I had no accidents and no tickets, and drove my car only 2500 miles in the six months I had Farmers, yet they raised my rate by 24%. That's a $200+ increase. I'm not happy with them.

They are overpriced.

Don't bother, there are no savings.

Their claim adjusters are extremely incompetent.

It's okay, I guess. The only issue is that they raised the price.

The service was great until there was a real need. Communication was very lacking. When a semi drove into the rear of our parked car, the claims handling was very poor. Our agent responded to me, but not to my husband. When our home flooded, getting questions answered was nearly impossible. Having services dropped after 25+ years without an explanation was inexcusable!

It wasn't a good experience when I tried to add a third vehicle. I felt pressured.

Poor customer service.

No one has contacted me. The rates keep increasing and I'm not sure why. No one has called to explain why this is happening. I'm wondering if it's still a good rate. I'm paying $4k for cars. One is a 17-year-old car that does about 2000 miles per year, one is used only for errands as I have a company vehicle and will be used for about 3-4000 miles per year. The third is about 20k per year.

I've been working with them for about 2 years and always pay my bill on time. However, every 6 months when I renew, my bill goes up more and more. I'm currently paying about $105 a month for liability on a 2001 Monte Carlo. Despite having no accidents or tickets, my rate still keeps increasing. That's why I'm shopping around and hopefully, this will be my last time with them.

Too expensive.

Very expensive.

They cancelled my homeowner's policy because I live in California, then increased my car insurance by almost 50%. I will not deal with them again because all they seem to do is raise rates.

If I could find something cheaper with the same coverage and great customer service, I would change immediately.

Bad insurance coverage.

When my policy started, I thought the price was fair for full coverage. However, the price changed unexpectedly. I recommend shopping around.

It would be okay if they would only lower the rate to make it more affordable.

I would advise anyone against doing business with Farmers. After a decade of payments and a home devastated by soot, I was lied to, stonewalled, and then yelled at before they closed my claim without compensating for the losses incurred.

They are outrageously expensive.

Steer clear. They misrepresent costs and incorporate hidden fees into their policies. As a customer remains loyal, there should be benefits, not tripling premiums.

It's too expensive.

Overpriced.

It's expensive!

Despite having zero claims in the over two years I've been with Foremost, a division of Farmers Insurance, they raised my yearly rate by $850.00. So, I went shopping and found much more coverage for a lot less money!

They are not providing coverage for an accident that they are charging me for.

I had a claim two years ago, which they handled smoothly and without any hassle. Their customer service was excellent. However, their premiums are quite high. When I compared insurance quotes, I found that other companies offered the same coverage for 29% to 49% less than Farmers.

They are horrible. They constantly raise prices.

Hidden fees.

We've been with Farmers for many years. Despite having no claims, they're raising our homeowners' insurance by 50%. This is an outrageous gouge. We're planning to cancel our policy with them.

It's so expensive! The price keeps going up and up.

I was fine until Farmers moved my account from my local agent to an agent 450 miles away.

The price increased too much for me to stay with you.

The monthly payments are extremely high.

They are becoming expensive.

Farmers is too expensive and they are not issuing new homeowner policies in my area.

I have been with Farmers for 19 years. Liz was my agent until about a year or two ago. My rates went up and I have left two messages to review my policy, but received no response. The customer service is very poor. According to other companies, Farmers' rates and the amount of coverage are high.