Is Farmers A Good Insurance Company? Reviews From Over 3,800 Customers

The customer service is good thanks to the local agent's abilities. However, the rates are excessively high, which diminishes the value.

Great insurance until you drive less than 50 miles a month and can no longer afford it. I wish they had a less expensive option for low mileage drivers.

Great service. I love the agent and everything else, but it's not the cheapest by far.

My experience involved my agent, Patricia Grant, who was the best!

Efficient.

It is fine, but it doesn't cover Florida where I'm moving to.

Doing business with Constance was a pleasure. She was customer-focused and completely knowledgeable about all aspects of my auto insurance needs. She has outstanding people skills.

Too expensive.

Farmers is a good insurance company.

I don't know of any other insurance agent who would call you at 5 am on a Sunday morning, as my agent did last month.

Lower rate.

I believe they are very good.

Your prices are way too high. I drive one of the safest cars on the road, with lots of safety features, no accidents, no tickets. My car is a year older and I'm getting charged more!

Whenever I have a question or a problem, I call Kristin W. in the Manchester office. She is one of the reasons I stay with Farmers.

Very expensive, they have good claims service for cars but poor claim service for house damage caused by a falling tree. I had to report it twice.

Every time I had a question, my agent was always there for me. This is a great company. I am treated well.

It's good, but unfortunately, the insurance will be discontinued by the company.

Pleasant experience!

It's a good company, but the premiums are over the top.

Kim in Anadarko, Oklahoma is an excellent agent to work with.

I can't afford the full payment and need a monthly plan. It's a silly rule, especially considering I've made good payments and had a good history for 9 months.

Great service.

They provide good coverage.

I have no problem, I'm just comparing prices. I'm not displeased with Farmers.

This is a very good company.

Get to know your agent.

It's been okay.

The best.

The rate increased by $500 last year and by $1,000 this year. Absurd!

Good service.

Their customer service is outstanding and they are always ready to help with everything. However, the cost is over the top expensive.

Very good.

I love my agent. However, my insurance rate doubled and I didn't notice until the next six months. I feel I should have been notified.

Too expensive.

Good rates to sign you up. Then the policy keeps going up.

I loved the employees for their friendliness and helpfulness.

It's a good company, but the price is too high. You can get the same coverage at a cheaper rate.

The service is fine, but their progressive insurance monthly price fluctuates greatly for reasons unknown.

I would recommend Farmers. They're good.

5-star service, but the prices are steep.

The rates are too high.

Everything is pretty much good with Farmers, but we Americans cannot afford our auto and home insurance going up $176 in a six-month period. Everything from insurance to groceries just keeps going up in prices. A good driver shouldn't have to experience that.

She is very knowledgeable, works very quickly, and is very friendly. I would recommend her to others.

I have had no problems.

Very good.

They are good, but they need to lower their rates for seniors.

Listen carefully when your policy is explained to make sure you know what you have and what you're paying for.

The service is excellent, but the cost has doubled since 2022.

It's too expensive. The rates increased by roughly $700.00 this year. I would not recommend it based on these rates.

I have had good experiences with other insurance companies I've been with before. I came to Farmers because they bought the insurance company I was with at that time.

They're good. I've been with them since I was 16, but they keep increasing their prices. This upsets me because I'm on a fixed income.

Excellent; I appreciated the payroll deduction option through my employer.

I'm very satisfied with their service.

Farmers is great when you have a claim.

Thank you. I received very good service that was efficient and respectful.

I've been with Farmers for about 30 years. A minor accident caused my rate to increase significantly and they couldn't do anything to help me.

It's good, but lately, the rates keep going up and they want you to pay for two months when you renew, which sucks. It's hard enough to pay for one month. I wish they would do away with that.

It was good.

No hassle.

The service is excellent, but the prices are way too high.

I had no accidents and no tickets, and drove my car only 2500 miles in the six months I had Farmers, yet they raised my rate by 24%. That's a $200+ increase. I'm not happy with them.

They are overpriced.

Don't bother, there are no savings.

Their claim adjusters are extremely incompetent.

It's okay, I guess. The only issue is that they raised the price.

The service was great until there was a real need. Communication was very lacking. When a semi drove into the rear of our parked car, the claims handling was very poor. Our agent responded to me, but not to my husband. When our home flooded, getting questions answered was nearly impossible. Having services dropped after 25+ years without an explanation was inexcusable!

It wasn't a good experience when I tried to add a third vehicle. I felt pressured.

Poor customer service.

No one has contacted me. The rates keep increasing and I'm not sure why. No one has called to explain why this is happening. I'm wondering if it's still a good rate. I'm paying $4k for cars. One is a 17-year-old car that does about 2000 miles per year, one is used only for errands as I have a company vehicle and will be used for about 3-4000 miles per year. The third is about 20k per year.

I've been working with them for about 2 years and always pay my bill on time. However, every 6 months when I renew, my bill goes up more and more. I'm currently paying about $105 a month for liability on a 2001 Monte Carlo. Despite having no accidents or tickets, my rate still keeps increasing. That's why I'm shopping around and hopefully, this will be my last time with them.

Too expensive.

Very expensive.

They cancelled my homeowner's policy because I live in California, then increased my car insurance by almost 50%. I will not deal with them again because all they seem to do is raise rates.

If I could find something cheaper with the same coverage and great customer service, I would change immediately.

Bad insurance coverage.

When my policy started, I thought the price was fair for full coverage. However, the price changed unexpectedly. I recommend shopping around.

It would be okay if they would only lower the rate to make it more affordable.

I would advise anyone against doing business with Farmers. After a decade of payments and a home devastated by soot, I was lied to, stonewalled, and then yelled at before they closed my claim without compensating for the losses incurred.

They are outrageously expensive.

Steer clear. They misrepresent costs and incorporate hidden fees into their policies. As a customer remains loyal, there should be benefits, not tripling premiums.

It's too expensive.

Overpriced.

It's expensive!

Despite having zero claims in the over two years I've been with Foremost, a division of Farmers Insurance, they raised my yearly rate by $850.00. So, I went shopping and found much more coverage for a lot less money!

They are not providing coverage for an accident that they are charging me for.

I had a claim two years ago, which they handled smoothly and without any hassle. Their customer service was excellent. However, their premiums are quite high. When I compared insurance quotes, I found that other companies offered the same coverage for 29% to 49% less than Farmers.

They are horrible. They constantly raise prices.

Hidden fees.

We've been with Farmers for many years. Despite having no claims, they're raising our homeowners' insurance by 50%. This is an outrageous gouge. We're planning to cancel our policy with them.

It's so expensive! The price keeps going up and up.

I was fine until Farmers moved my account from my local agent to an agent 450 miles away.

The price increased too much for me to stay with you.

The monthly payments are extremely high.

They are becoming expensive.

Farmers is too expensive and they are not issuing new homeowner policies in my area.

I have been with Farmers for 19 years. Liz was my agent until about a year or two ago. My rates went up and I have left two messages to review my policy, but received no response. The customer service is very poor. According to other companies, Farmers' rates and the amount of coverage are high.

I've been with them for many years and now they're dropping me. I've never been late with payments and have a clean driving record. However, they're blaming it on the California fires. They offered a new contract but asked for a hefty deposit. This makes no sense to me. It's a huge disappointment and shows a lack of care.

They are overpriced and don't look out for their customers. They don't do anything except collect money.

I have been with Farmers for over 30 years and they do not take care of me. I do not get a discount on any of my policies and I do not receive my bills in the mail. All I get are late notices telling me that I am late when I never received the first bill. I have informed them that I have not been receiving bills with partial payments as I requested, but nothing changes. So, I am looking at other places to get insurance.

I've had my car insurance paid through my employer for over 18 years. To sum it up quickly, my company recently switched to Farmers, which is by far the worst insurance policy I've ever had. Despite having no accidents or claims in eighteen years, this company constantly raises the rates for no apparent reason and won't even cover a tow for more than two blocks. I could go on about how dissatisfied I am, but instead, I'll just look for insurance elsewhere.

It was okay until I had a small, I really mean a small, accident. Then they more than tripled my rate. I'm switching to Progressive very soon. I've already filled out the form and sent it in, just waiting for cancellation.

They have difficulty returning my calls.

My premium continues to increase with every renewal. I'm paying as much now as I was when I had two vehicles and a young driver on the policy. Now, I only have one car and it's just me and my wife. I've called my agent to lower my coverage, but all I got was silence.

The experience was fine, but the insurance pricing is ridiculous.

The service is poor.

Prices are too high.

Farmers is demanding double payment of policies in order to recoup lost monies. This affects all their existing customers, even those who have been loyal for decades, like myself.

After 20 years with no claims, they won't renew the insurance for one of my four vehicles. It's really disappointing!

I had a minor accident, which my policy stated was forgivable, but my rate increased by $50 per month. I don't think that's fair. It was my first accident in 6 years. I'm still not happy!

I had a Farmers agent for 20 years who went above and beyond with customer service. She retired and the new agent is awful.

I am upset about the increase in monthly payments. I am 78 years old and drive very little each day. However, it seems that each month, especially this month, the rate goes up. I plan to make an appointment with my insurance agent to seek some assistance!

They are inefficient and encourage a 'do it yourself online' approach.

I didn't appreciate how they increased the payment without notifying me.

The rates are expensive and they never notified the state that the vehicles were insured.

The staff was unprofessional with poor follow-up. I was with Farmers for over 20 years. My agent in Washington was very attentive to my policies and recommended changes as needed. However, the agent in Henderson, NV seemed more interested in their paycheck than providing good service, and the staff seemed to lack proper training and professionalism. I have since switched to Progressive. The agent there was friendly, recommended policy options, and was professional. Plus, it reduced my premium by half.

They have no customer service. I couldn't get them to discuss reducing my insurance.

I strongly advise against getting Farmers insurance. It's worth considering other options. Their customer service is extremely disappointing.

Why did my rate increase by 77%?

My premiums skyrocketed this past year. I had no accidents or violations, and my car is a year older.

After the accident, they tripled my rates.